Bug: All music disappeared (gone) after app crash

I had 3000+ songs in my music collection.  I was in the Alarm app and the alarm sound option.  I selected a sound/song from my music collection (heard the sample music).  Then I changed my mind and selected a different song.  The Alarm App froze.  I pressed the home button, restarted the Alarm app and tried again.  This time, there was no music to select.  I exited the alarm app and clicked on my Music app.  All music gone.  Went to Settings, General, About...the Song count = 0.
I don't know whether this is a hardware or software problem, but the fact that something so basic is even possible, is quite worrying.  Anyone else had similar strange experiences?
Iphone: 6 128GB  Model: MG4A2B/A
iOS: 8.0.2
iTunes 11.4
Macbook Pro Retina Mid 2012

Me too!
As a brand new iPod user, I have to say, I'm not impressed. Most of my library was ripped from original CDs. I hope they can be found on my system somewhere and fixed. And fast!
I am travelling overseas for three months tomorrow and now can't take my tunes with me.
Not good.
Does Apple monitor this board?

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