Bug Group by Outlook 2010 - Exchange 2013

Hello,
I work in an IT department. We have Office 2010 and we have just migrate in exchange 2013.
I have a problem with Outlook 2010 (64 bits) : When you used the view Group By From, there are not refresh.
When you read a mail, the mail remains not read, when you delete the mail, the mail is always in the inbox.
To make a refresh, you must collapse and expand the Group.
Best Regard...
Didier

Hi Didier,
It seems that your folder can’t be updated automatically when viewing by From. Please open Outlook by using Outlook /cleanviews switch (Start > Run > type Outlook /cleanviews > Enter) to restore default views. Then change the
folder view to Group by From to check whether the issue persists.
If the issue persists, please create a new Outlook profile to have a try:
http://support.microsoft.com/kb/829918/en-us
Regards,
Winnie Liang
TechNet Community Support

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                         EEInfo: NumberOfParameters: 2
                         EEInfo:    prm[0]: Long val: 8 (0x00000008)
                         EEInfo:    prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
                         -111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
                         91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
                         324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
                         2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
                         719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
                         -77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
                         88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
                         -106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
                         -61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
                         79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
                         8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
                         4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
                         911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
                         59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
                         11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
                         11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
                         6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
                         -9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
                         -83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
                         873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
                         -48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
                         -1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
                         -10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
    Exception          : Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC server is unavailable) 
                         from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall 
                         EEInfo: ComputerName: n/a
                         EEInfo: ProcessID: 14544
                         EEInfo: Generation Time: 2014-11-10 13:50:03.737
                         EEInfo: Generating component: 2
                         EEInfo: Status: 0x000006BA
                         EEInfo: Detection location: 1710
                         EEInfo: Flags: 0
                         EEInfo: NumberOfParameters: 1
                         EEInfo:    prm[0]: Long val: 0 (0x00000000)
                         EEInfo: ComputerName: n/a
                         EEInfo: ProcessID: 14544
                         EEInfo: Generation Time: 2014-11-10 13:50:03.737
                         EEInfo: Generating component: 13
                         EEInfo: Status: 0x000006BA
                         EEInfo: Detection location: 1352
                         EEInfo: Flags: 0
                         EEInfo: NumberOfParameters: 1
                         EEInfo:    prm[0]: Long val: -1073606646 (0xC002100A)
                         EEInfo: ComputerName: n/a
                         EEInfo: ProcessID: 14544
                         EEInfo: Generation Time: 2014-11-10 13:50:03.737
                         EEInfo: Generating component: 14
                         EEInfo: Status: 0xC002100A
                         EEInfo: Detection location: 1380
                         EEInfo: Flags: 0
                         EEInfo: NumberOfParameters: 2
                         EEInfo:    prm[0]: Long val: 12175 (0x00002F8F)
                         EEInfo:    prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
                         EEInfo: ComputerName: n/a
                         EEInfo: ProcessID: 14544
                         EEInfo: Generation Time: 2014-11-10 13:50:03.737
                         EEInfo: Generating component: 14
                         EEInfo: Status: 0x00010000
                         EEInfo: Detection location: 1385
                         EEInfo: Flags: 0
                         EEInfo: NumberOfParameters: 2
                         EEInfo:    prm[0]: Long val: 8 (0x00000008)
                         EEInfo:    prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
                         -111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
                         91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
                         324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
                         2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
                         719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
                         -77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
                         88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
                         -106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
                         -61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
                         79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
                         8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
                         4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
                         911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
                         59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
                         11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
                         11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
                         6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
                         -9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
                         -83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
                         873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
                         -48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
                         -1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
                         -10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
                            at Microsoft.Exchange.Rpc.ClientAsyncCallState.CheckCompletion()
                            at Microsoft.Exchange.Rpc.ExchangeClient.ClientAsyncCallState_Connect.End(IntPtr& 
                         contextHandle, TimeSpan& pollsMax, Int32& retryCount, TimeSpan& retryDelay, String& dn
    PoisonedCount      : 0
    ExecutionId        : 63105129
    SampleValue        : 33.5194
    ExecutionContext   :     Mailbox logon verification
                                 EMSMDB.Connect()
                                 Task produced output:
                                 - TaskStarted = 10/11/2014 13:50:03
                                 - TaskFinished = 10/11/2014 13:50:03
                                 - Exception = Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC 
                         server is unavailable) from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall 
                         EEInfo: ComputerName: n/a
                         EEInfo: ProcessID: 14544
                         EEInfo: Generation Time: 2014-11-10 13:50:03.737
                         EEInfo: Generating component: 2
                         EEInfo: Status: 0x000006BA
                         EEInfo: Detection location: 1710
                         EEInfo: Flags: 0
                         EEInfo: NumberOfParameters: 1
                         EEInfo:    prm[0]: Long val: 0 (0x00000000)
                         EEInfo: ComputerName: n/a
                         EEInfo: ProcessID: 14544
                         EEInfo: Generation Time: 2014-11-10 13:50:03.737
                         EEInfo: Generating component: 13
                         EEInfo: Status: 0x000006BA
                         EEInfo: Detection location: 1352
                         EEInfo: Flags: 0
                         EEInfo: NumberOfParameters: 1
                         EEInfo:    prm[0]: Long val: -1073606646 (0xC002100A)
                         EEInfo: ComputerName: n/a
                         EEInfo: ProcessID: 14544
                         EEInfo: Generation Time: 2014-11-10 13:50:03.737
                         EEInfo: Generating component: 14
                         EEInfo: Status: 0xC002100A
                         EEInfo: Detection location: 1380
                         EEInfo: Flags: 0
                         EEInfo: NumberOfParameters: 2
                         EEInfo:    prm[0]: Long val: 12175 (0x00002F8F)
                         EEInfo:    prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
                         EEInfo: ComputerName: n/a
                         EEInfo: ProcessID: 14544
                         EEInfo: Generation Time: 2014-11-10 13:50:03.737
                         EEInfo: Generating component: 14
                         EEInfo: Status: 0x00010000
                         EEInfo: Detection location: 1385
                         EEInfo: Flags: 0
                         EEInfo: NumberOfParameters: 2
                         EEInfo:    prm[0]: Long val: 8 (0x00000008)
                         EEInfo:    prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
                         -111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
                         91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
                         324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
                         2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
                         719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
                         -77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
                         88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
                         -106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
                         -61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
                         79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
                         8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
                         4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
                         911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
                         59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
                         11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
                         11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
                         6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
                         -9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
                         -83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
                         873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
                         -48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
                         -1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
                         -10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
                            at Microsoft.Exchange.Rpc.ClientAsy
    FailureContext     : 
    ExtensionXml       : 
    ResultType         : Failed
    RetryCount         : 0
    ResultName         : 75641e34aa494fceaad7181b56dd7b29-OutlookRpcDeepTestProbe/NEW2013
    IsNotified         : False
    ResultId           : 1748063
    ServiceName        : InvokeNow
    StateAttribute1    : Momt
    StateAttribute2    : UnknownIssue
    StateAttribute3    : PW-SC-01.companyname.local
    StateAttribute4    : Unknown
    StateAttribute5    : {C54AD38D-1E00-4F53-ABAE-26518C3FF82F}
    StateAttribute6    : 0
    StateAttribute7    : 0
    StateAttribute8    : 0
    StateAttribute9    : 0
    StateAttribute10   : 0
    StateAttribute11   : Momt
    StateAttribute12   : 
    StateAttribute13   : VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTA9QV0NPTU1TXG5hdGhhbmhVLlMtMS01LTIxLTIwNTc0OTEwMzItMzE4NDA2NDk3OC
                         0xNTQ2MTE0ODM1LTI2MzJHHQAAAAcAAAAtUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNTEzBwAA
                         AAdTLTEtMS0wBwAAAAdTLTEtNS0yBwAAAAhTLTEtNS0xMQcAAAAIUy0xLTUtMTUHAADAE1MtMS01LTUtMC0zNDc3ODcxMTMHAA
                         AALlMtMS01LTIxLTIwNTc0OTEwMzItMzE4NDA2NDk3OC0xNTQ2MTE0ODM1LTQxODcHAAAALVMtMS01LTIxLTIwNTc0OTEwMzIt
                         MzE4NDA2NDk3OC0xNTQ2MTE0ODM1LTUxMgcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtND
                         E3NAcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtMzU3MAcAAAAuUy0xLTUtMjEtMjA1NzQ5
                         MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNDEyMgcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMT
                         Q4MzUtMTE2NAcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtMTE0MQcAAAAuUy0xLTUtMjEt
                         MjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNDE1MwcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LT
                         E1NDYxMTQ4MzUtNDE0NQcAAAAtUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNTE4BwAAAC5TLTEt
                         NS0yMS0yMDU3NDkxMDMyLTMxODQwNjQ5NzgtMTU0NjEx
    StateAttribute14   : 
    StateAttribute15   : 
    StateAttribute16   : 0
    StateAttribute17   : 0
    StateAttribute18   : 0
    StateAttribute19   : 0
    StateAttribute20   : 0
    StateAttribute21   : /o=companyname/ou=first administrative group/cn=Recipients/cn=NathanH
    StateAttribute22   : EMSMDB.Connect()
    StateAttribute23   : https://pw-sc-01.companyname.local:444/rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
    StateAttribute24   : Negotiate
    StateAttribute25   : [33]10/11/2014 13:50:03 [FAILED!] EMSMDB.Connect(); 
    Identity           : fcd6159dd8fe42aebf10100cc4934356
    IsValid            : True
    ObjectState        : New

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