Bug: Identity plate not added to printed output (or file)

I recently conducted an offsite photoshoot that required proofs to be printed with contact and ordering information, etc. I set up a series of custom 2-up print templates, with the email address as a watermark over each photo, and an 4x6 PNG background image with the contact/ordering information as an identity plate (set to "Render behind image"). This works beautifully in most circumstances, however, about 20% of the time, the proofs are printed without the watermark. This is quite frustrating because it wastes ink, paper, and more importantly, time.
I tried every combination of settings, formats, preset options, etc., and I cannot find any one particular reason for this error; and it seems to happen completely at random. In fact, if a proof prints with a missing background and I press the Print button again, it will print properly the second time (most of the time!).
I have even tried Print to File, but this method also suffers from the same problem -- although it seems to happen less frequenly. At least with this method, I can see if the background is missing before printing.
Note: This bug exists in both the latest release version, as well as the initial LR4 beta.
System information:
Dell XPS-9000, Intel Core i7 CPU 920 @ 2.67GHz, 9GB RAM, nVidia GeForce GTS 240
Windows 7 Home Premium SP1 (x64)
Related discussions:
http://digital-photography-school.com/forum/post-processing-printing/126446-identity-plate -lightroom.html
http://www.lightroomforums.net/archive/index.php/t-6979.html?s=0640f42956d2a92efdce01117ad 891d7
http://forums.adobe.com/thread/744616
http://www.lightroomforums.net/showthread.php?10350-Identity-plate-printing-issue-not-ALWA YS-printing
PS: Is there a more appropriate place to log bugs?

I tried drag and drop before.
In trying again, made the image smaller then the max high and it works now. (note: it's been awhile since I tried this, so the machine has had several updates to the OS and several reboots, so there is a possibility of something else, like a bad driver, getting fixed that resolved this issue)

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