Bug in Adobe Updater

I think, that adobe updater is misleading users. The button "Download" should actually be called "Open browser to download"
My computer has crashed due to unrelated problem, making me not very happy already. After computer has restarted, the first thing I've noticed was Adobe Update Downloader, which offered me to install the latest version of flash player. I expected that the software would download and install the update, but instead it launched my browser, which had 25+ active tabs from previous session. Is it so difficult to make a warning, that updater is going to start browser instead?
Ideally, of course, there should be single unified updater, which can update all Adobe applications...

Ideally, of course, there should be single unified updater, which can update all Adobe applications...
For PAID Adobe apps, there is.
For "freeware", it doesn't work that way.
If you pay $2400 for a Creative Suite, then Adobe will make sure ALL the apps your paid for are up to date. At least ALL of them that you installed, anyway.
Not everyone uses freeware. And there are multiple versions of things like Flash Player and Shockwave, that would require more development into a "unified updater" than giving them away warrants from a financial standpoint. Flash Player, AIR, Shockwave, and Reader are downloaded millions of times worldwide every day. Nobody pays for any of that.
There are "offline installers" that require no downloader, and can be easily bookmarked for your reference when you see an "update" notification.
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
http://get.adobe.com/reader/enterprise/
And a FYI... It's not wise to have your browser set to reopen tabs when your start or restart it.
1. It's hard on your system - like turning on your lights, wipers, radio, A/C, and heater, and THEN trying to start your car.
2. it's unsafe, especially if you have logged in pages set to reload. Someone gets on your system and your data can be compromised online.

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Adobe Update Ran, Now PP CS4 No Longer Works with MPEG Files & More....

I think I know what this is but I thought I would make sure.
(Running CS4 Master Suite in Windows 7 Home Premium with 16GB Ram, i970 processor and six short stroked drives for cache, files, etc.)
Last night Adobe Updater popped up and wanted to do some installs. I had already been editing a project usine PrPro and AE for several hours so called it a night and initiated updater. This morning PrPro no longer recognizes my MPEG source files! Niether does AE or ME. In PrPro it hangs on "conforming." Did I get hit with the Revert to Trial bug? Could it be something else?
What I have done: cleared all cache files, rebooted, checked cache settings, rebooted, wiped deleted cache files, rebooted, cursed.

Welcome to the forum.
Sounds like the Revert to Trial Bug. See this ARTICLE for details and the fix.
Good luck,
Hunt

Bug in Adobe Reader when opening PDF's in a sharepoint library

I can consistently reproduce this problem.
A document library containing pdf's where the number of items exceeds the list view threshold.
The documents are locked and checked out to another user.
When a non-admin user clicks the pdf link, the following CAML query is sent to the server (presumably to see which user has the document checked out) - *However this CAML query fails because the list view threshold is exceeded*
Here is an example of the caml query adobe generates
<?xml version="1.0"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><SOAP-ENV:Body><GetListItems xmlns="http://schemas.microsoft.com/sharepoint/soap/"><listName>{27277C40-B0FD-4E3C-9709-93434DDCCB95}</listName>
<query><Query><Where><Eq><FieldRef Name="FileLeafRef"/>
<Value Type="File">32977 - NZ2942.pdf</Value>
</Eq>
</Where>
</Query>
</query>
<queryOptions><QueryOptions><IncludeMandatoryColumns>FALSE</IncludeMan datoryColumns>
<Folder>Account Documents</Folder>
</QueryOptions>
</queryOptions>
<viewFields><ViewFields><FieldRef Name="IsCheckedoutToLocal"/>
<FieldRef Name="CheckoutUser"/>
</ViewFields>
</viewFields>
<viewName></viewName>
</GetListItems>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
HTTP 500 - List view threshold exceeeded.
This is a bug in adobe and needs to be fixed.
The final error is "The URL you have provided cannot be reached".
Expected behavior - the document opens in read only mode because it is locked (and also because we are using reader and can't edit it)
I see no reason for Reader to send a query to determine who has the document checked out.

You will not get a response from the bug report but they DO read the reports and use them to make future updates.
I notice a lot of the other issues reported here have not been responded to either.
Is that the normal process?
I haven't noticed that at all. In fact, most posts here get results as long as the poster gives enough details. Keep in mind that the answers are coming from fellow users and it is not an official avenue to contact Adobe personnel.

Bug in Adobe Reader when displaying lines?

Hi there!
I'm creating a complex document with Apache FOP, using tables with visible and hidden borders. Although, all lines have the same attributes, Adobe Reader renders them in different thikness. In the FOP forum, there has been a lot of discussions about this issue. Conclusion is, that it is not supposed to be a FOP bug. Some other readers render the created documents well. You might want to read about it here: http://apache-fop.1065347.n5.nabble.com/Cell-border-rendering-error-thicker-with-number-co lumn-spanned-tp17999p37229.html. Displaying on screen, it is possible to avoid this by not using "Enhance thin lines". However, printed documents allways show these lines in different thikness. To avoid this being a FOP bug, there is a simple example document, producing the bug with Adobe Reader. It can be found here: http://mail-archives.apache.org/mod_mbox/xmlgraphics-fop-users/201211.mbox/raw/%3c5095C97A .[email protected]%3e/2. The document is hand crafted. To see the issue, turn on "Enhance thin lines" and try different zoom values. If this document contains incorrect contents, I'll be happy, if you let me know.
Regards.

You will not get a response from the bug report but they DO read the reports and use them to make future updates.
I notice a lot of the other issues reported here have not been responded to either.
Is that the normal process?
I haven't noticed that at all. In fact, most posts here get results as long as the poster gives enough details. Keep in mind that the answers are coming from fellow users and it is not an official avenue to contact Adobe personnel.

Adobe updater tries to update to an old version

Hi,
the adobe updater requests a update to Photoshop CS5 to 12.0.4 but ist is allready at level 12.0.5. Same with Ilustrator ist on 15.0.3 and the request is to level 15.0.2. How can I supress this request
Thanks in advance
best regards
Roland

Not that much you can do about it - it's a bug that Adobe rolled out the 12.0.5 security update as a "secret" patch that its own updater isn't even aware of.
Since there are very likely going to be no more updates ever tor Photoshop CS5 you could just disable the updater process through its options settings so it will stop asking. Seems pretty stupid on Adobe's part to force you to have to do so.
-Noel

CS3-Adobe Updater won't go away

Every time I turn on my computer, the Adobe Updater pops up and says:
The following updates are ready to be installed:
However, the box with the list of available updates is totally blank. This has been going on for a LONG time now and it is really bugging me. If I try to check for new updates, the blank box just pops open again. I don't think it actually checks anything so I have no idea if any updates actually exist. Someone please help before I snap and take a sledgehammer to my computer.
TIA,
Nancy

(1) If you are on PC, go to Control Panel and look for Auto Updates or Windows Security Centre.
I have Auto Updates turned OFF but allow the computer to let me know when updates are available and I choose what I want to do.
I do it this way because I have found auto updates can play havoc with my computer sometimes if I haven't created Restore Points.
(2) when the Adobe Updater window shows up (or you can open from Bridge: Help/Updates), click on Preferences and choose the option you prefer.
You can get it to ask you before downloading if you prefer.
Click ESC to escape the window without doing anything.

Adobe Update Error

So I have the CS5.5 Master Collection and I'm trying to do updates for the following programs:
Adobe Extension Manager CS5.5 (This update adds integration with the Adobe Product Improvement Program.)
Adobe Flash Builder 4.5 (This update includes Flex support for Apple iOS and BlackBerry Tablet OS devices, as well as fixing important bugs.)
Adobe InDesign CS5.5 (7.5.1 Update. This update provides key fixes in the areas of Text and PDF export.)
Photoshop Camera Raw (Update to the Camera Raw plug-in that ships with Photoshop CS5. Adds raw support for new camera models.)
And the error code I keep getting is as follows:
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D204
Anybody know what this error is? I've tried downloading these updates 3 times now.
Thanks for any feedback,
Thomas

I to was whacked with the same download/update error when updating to the Prelude CC 2.0.1. But deleting the "1.0" folder didn't fix anything, same old, same old, no workie, workie. Below is the error in the log. The log complains about a size mismatch. The problem is not a size mismatch, it's a missing install package: C:\Users\******\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobePrelude-2.0.0-Trial\2.0.1 \ ->the directory that supposed to contain the the download package is empty. While the Data directory contains the download file download information. This happened to two of my Windows 8 PCs so it's not me. So please, fix your software.
07/16/13 20:08:16:851 | [INFO] | | UPDATER | CORE | | | | 7988 | ThreadDownloadUpdates:: ERROR: FileSize Mismatch
07/16/13 20:08:16:859 | [INFO] | | UPDATER | CORE | | | | 7988 | GDEDownloader:: GDE Closed
07/16/13 20:08:16:859 | [INFO] | | UPDATER | CORE | | | | 7988 | ThreadDownloadUpdates:: ERROR: Download Stopped
07/16/13 20:08:16:860 | [INFO] | | UPDATER | CORE | | | | 7988 | ThreadDownloadUpdates: ERROR: File Size Mismatch, between what is given in manifest and what is that of bob.
07/16/13 20:08:17:797 | [INFO] | | UPDATER | CORE | | | | 9096 | SetDownloadUpdatesInProgress : = 0
07/16/13 20:08:17:797 | [INFO] | | UPDATER | CORE | | | | 9096 | UCGetprogress : WARNING - Download failed due to file size mismatch at server.
07/16/13 20:08:17:812 | [INFO] | | UPDATER | CORE | | | | 9096 | SetDownloadUpdatesInProgress : = 0
07/16/13 20:08:17:812 | [INFO] | | UPDATER | CORE | | | | 9096 | UCGetprogress : Updates download returning state for reffId = AdobePrelude-2.0.0-Trial/2.0.1
07/16/13 20:08:17:812 | [INFO] | | UPDATER | CORE | | | | 9096 | UCGetprogress : Updates download returning state     = 43
07/16/13 20:08:17:812 | [INFO] | | UPDATER | CORE | | | | 9096 | UCGetprogress : Updates download returning outError = 204
07/16/13 20:08:17:812 | [INFO] | | UPDATER | CORE | | | | 9096 | UCGetprogress : Updates download returning percent   = 0
07/16/13 20:08:17:812 | [INFO] | | UPDATER | CORE | | | | 9096 | UCGetprogress : Updates download returning unique error code string   = U43M1D204
07/16/13 20:08:17:914 | [INFO] | | UPDATER | CORE | | | | 536 | Stepped into << UCTerminate >> call.

[svn:fx-trunk] 9661: Compiler optimized FXG 2. 0 bug fixes and updating to latest FXGUtils.

Revision: 9661
Author:   [email protected]
Date:     2009-08-26 13:26:12 -0700 (Wed, 26 Aug 2009)
Log Message:
Compiler optimized FXG 2.0 bug fixes and updating to latest FXGUtils.
From FXGUtils:
Width and height attributes are now allowed on RichText.
The textRotation attribute is now supported.
Simple fix to recognize the paragraphEndIndent attribute.
Added support for resizeMode in BitmapGraphic.
From MXMLC: Simple fix to get tag for static FXG.
Partially Fixed Bugs:
SDK-22846 - Compiled FXG text with subformatting loses some text, colors, etc.
SDK-22855 - tags don't work in static FXG content
Ticket Links:
    http://bugs.adobe.com/jira/browse/SDK-22867
    http://bugs.adobe.com/jira/browse/SDK-22852
    http://bugs.adobe.com/jira/browse/SDK-22846
    http://bugs.adobe.com/jira/browse/SDK-22855
Modified Paths:
    flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/fxg/FlexFXG2SWFTranscoder.java
    flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/fxg/FlexParagraphNode.java
    flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/fxg/FlexSpanNode.java
    flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/fxg/FlexTextGraphicNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/fxg/FXGConstants.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/fxg/FXGException_en.properties
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/fxg/swf/FXG2SWFTranscoder.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/CDATANode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/RichTextNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/TextGraphicNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/TextNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/richtext/AbstractRich ParagraphNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/richtext/AbstractRich TextLeafNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/richtext/AbstractRich TextNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/richtext/DivNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/richtext/LinkNode.jav a
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/richtext/ParagraphNod e.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/richtext/TCYNode.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/text/AbstractTextNode .java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/sax/FXGVersionHandlerRegi stry.java
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/swf/ImageHelper.java
Added Paths:
    flex/sdk/trunk/modules/fxgutils/src/java/com/adobe/internal/fxg/dom/types/TextRotation.ja va

OT: Adobe Updater does nothing

Hi there.
CS3; DW & PS
For some reason Adobe Updater opens everytime I start my PC (Vista Ultimate) the updater box pops up, as if there is an update. But, the box is empty without any updates.
Is it possible that the updater is corrupt?
I will really appreicate any direction to solving this problem.
Regards,
Deon

The CS3 updater has a bug that prevents it from resolving the host address to the update servers. Hence it eitehr goes into a forever loop, bogging down resources, or comes up empty. I recommend you simply rename the executable or delete it and be done with it. You can pretty much download all the updates from the adobe site and install the manually, so it should only be a minor inconvenience.
Mylenium

Adobe Update, Captivate 3 - Update 2 failure

Trying to update Captivate 3. After clicking Help, Updates,
Adobe downloader starts and finds Captivate 3, update 2. Download
starts, get's all the way to 12.9MB and then freezes. I'm only .4MB
from completion, but Adobe Updater will not complete download. Have
restarted PC, tried using Updater from Acrobat, etc. Same problem
every time. Is anyone else having this problem? Can some one post
the link to the actual update file so I can download and install
manually? I have 4 machines that need the patch.
Thanks,
Brian

quite interesting you say that lovelabs considering individuals who have apple computers are experiencing the same difficulties. For once i think apple isn't the "works every time" product, perhaps (Just perhaps!), they've finally gotten to the point where their hardware assumes its position with the rest of the OS's out there and accepts software incompatibilities.
ANYWAY
id say try downgrading from the 3.1.1 or 3.1.2 softwares, since these were ONLY released to take care of jailbreaking Apple made them difficult to downgrade from but there is a way... I think its just the software updates that are causing these issues because time wasn't taken to sort out the bugs prior to the release, so restoring using the old version might take care of these errors and get your ipod back, at least, to functionality.
-Download Firmware 3.0 (for your device)
-Go to C:\Documents and Settings\Application Data\Apple Computer\iTunes\iPod Software Updates (files are hidden, so you need to view hidden files)
-Back up files in the directory
-Delete all files
-Paste your 3.0 firmware into the software updates folder
-Rename it to the exact name of the 3.1.1 firmware (iPod1,13.1.1_7C145Restore.ipsw)
-Put ipod in DFU mode
DFU MODE- press the power and home buttons for 5 seconds, (ipod powers off) release power button but hold home button for 20-30 seconds, until your computer beeps.
* In itunes, it will detect an ipod in recovery mode.
-Shift click restore and use your renamed firmware and update.
For a 2nd gen, its the same routine, just make sure you have the correct image file for your unit.

Adobe Updater wiped out my serial #'s for CS6 Suite. What Gives?

Used the Adobe Updater today, 12/13/2012. Updated Photoshop CS6, inDesign CS6, Illustrator CS6, and some other stuff.
Once the update finished, I re-launched Illustrator CS6 to get some work done, and I was prompted to enter my serial number or continue with the Trial version. Odd. Same thing with any Adobe product that I had installed. Every application launch was intercepted and the Adobe Updater asked for my serial number.
Obviously I found and entered my serial number and everything is working fine now - BUT - the Adobe Updater should not be resetting or wiping out serial number information.
If this is a bug in the Adobe Updater, then it could cause widespread problems. Just thought Adobe should know.
Specs: OS X 10.6.8, MacPro 2.8 Quad-Core Xeons, Using CS6 Suite

Related thread over in Photoshop forums:
http://forums.adobe.com/message/4918421#4918421

Why does Adobe update the Creative Cloud?

Why does Adobe update the Creative Cloud and not to software I purchased to the same level?

Kurt Lang wrote:
See also: FASB revenue recognition GAAP
To the best of my recollection, that is what the Adobe rep mentioned. If you look up that phrase, the top return in Google is a PDF file explaining how it works. Good luck understanding it even if you're a CPA.
John Waller has added another link on that revenue law.
To be clear, the accounting issue called GAAP for revenue recognition states that the way Adobe counts R&D and development costs are applied to a specific product version for that version's lifetime. So, all of the Photoshop CS6 perpetual license development cost are applied against the revenue produced by that specific version. Adobe is allowed to add bug fixes and maintenance updates, but no new features for the life of that version. And, yes, this sucks for several reasons not the least of which is that the engineers are forced to try to shove as much new stuff into the most recent version and any updates that can be done prior to the end of the quarter in which a version ships because after that date, new features can't be added.
Generally accepted accounting procedures pretty much force Adobe into this accounting. Yes, there are other accounting methods that would mitigate this, and the subscription license is one such option. Since the subscription revenue os an ongoing stream, Adobe can add new features as functionality to subscription users. Unfortunately, the users of a perperual license can not get those new features and functionality, only new bug fixes.
The bottom line is that sucscription users get the added advantage of getting new features and functionality while perperual license users do not. Yep...kinda sucks, but it is, what it is and it's not really Adobe's fault...the accounting regulations I believe actually came into enforcement because of the whole Enron scandle...
I realize this sort of explanation is akin to talking about sausage making...nobody really want to know how sausage is made, they just want to eat it. Same deal with Photoshop users...nobody really want to know how Adobe has to do their accounting, but the realities dictate what Adobe can and can't do...
BTW, this all has zero to do with state sales tax...although there my be state to state differences on whether a state charges tax for software. But that has zero to do with Photoshop development.

Adobe updater keeps making me download the same updates.

There seems to be some bug on all my 4 licensed computers. Adobe updater tells me there are updates to all my CC apps. I download them- restart the computer. Then I launch updater and all the apps are there again to be updated. Is this a bug in the updater and can I be sure that I have the latest updates?
Help!
Computers
2x iMac
1x Macbook pro
All Running OS10.9
All with the CC suite

Please refer the thread: http://forums.adobe.com/message/6005305#6005305 and let me know whether it worked.
Regards,
Romit Sinha

Reproducible save bug in Adobe CS3 Apps on MacOS 10.4.11

I've found what appears to be a bug in Adobe CS3 apps in their interaction with Navigation Services in 10.4.11. To reproduce:
Create a folder on your Desktop.
Save an AI or PDF file from Illustrator, or a TIFF or JPEG from Photoshop (these are the only file types I've tested so far.)
Copy your folder from the Desktop to a fileserver volume.
Move the original folder from the Desktop to the root of your hard drive.
Copy the folder from the fileserver volume BACK to the Desktop.
Open your file from the folder on the Desktop. Make a change to the file, and choose "Save As"
Note the location that the Save dialog tells you - the folder on your Desktop. Save your updated file with a new name.
Go to the Finder and notice that your new file was saved NOT to the folder on your Desktop as the Save dialog box told you it was, but rather it was saved to the ORIGINAL folder - the one we moved to the root of the hard drive.
Note that this only happens when using the "Apple Dialog" in Open and Save dialogs in Adobe CS3 apps. If you use the "Adobe Dialog", the Save dialog box will tell you that it's saving at the root of the hard drive, rather than in your Desktop folder. This is still the incorrect behavior, of course (the Save dialog's location should be the last location used - in this case, the folder on the Desktop) but at least your Save dialog isn't lying to you.
This problem is not present in CS3 apps running on MacOS 10.5.5 (due, I'm sure, to the extensive work done in 10.5.4 to cure 10.5 Navigation Services bugs.) Has anyone else run into this bug? Any ideas for solving it?

Agreed. It probably will not be fixed.
One piece of information I neglected to state originally - this bug does not affect other applications. I specifically tested Quark 6.52 and Word 2004. While some blame I'm sure belongs to Apple and Navigation Services, some blame is also due to Adobe CS3.

Adobe Updates not downloading - available but "try again later" error with link to "serial number not qualifying"

I just upgraded computers (PC w/Windows 8 64 bit) and I did a fresh install of my copy of Adobe Photoshop CS5 (along with Bridge and Camera Raw).
The install asked for serial numbers which I provided and the installation was a success - however, I can not view full resolution images, only thumbs
in Bridge and I can not open RAW files from my Canon 5D Mark III (though, I can my files with the older Canon 7D). I WAS able to view and work with
the newer RAW files on the older computer.
Under "Help", "Updates", it says they are available but after appearing to upload to my computers, I get this:
Adobe Bridge CS5 4.0.5 Update
There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later.
There is then a link to customer service which brings me to this:
Creative Cloud Help /
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
What gives? It was a qualifying product a few months back. Even if Adobe stopped supporting CS5 (???), I should still have access to past updates
that I had already once received.
I tried 3 times in 1 hour - no luck in getting back to a state I was in only yesterday, and months earlier.
/Mitch

Apparently, Adobe has very little interest in it's past customers unless they shell out more cash.
I have never seen such a move as this - to REMOVE support and older update links off the Web in an effort to force an upgrade.
My tech support stated (after first stating I was simply out of luck) that he was graciously allowed to make an exception and provided me with a link to support that is strangely
hidden and /or removed from public access.
Here is that link:
Adobe Update Support Web Site: 1-28-2015
https://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
/Mitch

Bug in Adobe Updater

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