Bug in Crystal reports viewer: Internet Explorer

Hi,
I've a problem with crystal reports 13 sp2 viewer, that I'm using in .NET web application.
When I visualize a report using this viewer, the text doesn't take often the whole space that is reserved to it which causes an ugly overlapping between lines (an unnecessary text wrap) in the details section. That occurs when there's a multiple lines text. When I export it to PDF, the report is visualized in a right manner.
Is there a fix to this bug please?!
The enable grow property is enabled.
The application is aimed to run under Internet Explorer 9.
PS: Even in Internet Explorer 8, the problem persists. It doesn't happen in firefox.
Edited by: Rahma Sayari on Mar 1, 2012 4:48 PM

This illustrates the problem under IE:
[image 1|https://lh4.googleusercontent.com/-i1mqzapNIPQ/T0-lolvmr4I/AAAAAAAAAFQ/Sx3glRXPVM8/s463/EnableCanGrow_activ%25C3%25A9_forum.jpg]
This one is taken from the same report under Firefox:
[image 2|https://lh5.googleusercontent.com/-wphpbDfFWFM/T0-loyCOeRI/AAAAAAAAAFU/eXpTu41h2W8/s483/EnableCanGrow_activ%25C3%25A9_Firefox_forum.jpg]

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Hello,
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Hello Amit,
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If I change the user agent string in Firefox to that of Firefox 7.0.1 everything works as expected, this implies there is some logic in get_IsNetscape6Up() which is failing because the major browser version as reported by the user agent string is two digits instead of one.
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hello Robert
Today must be my day. I already got a reply from PM (normally it takes a "bit" longer...). Anyhow, here is what he said:
With Firefoxu2019s release cycles, I donu2019t think weu2019ll be able to officially support the latest versions
of Firefox at every service release. We do our best to test the released versions of Firefox
that align with our releases. I donu2019t know the details but Iu2019ve heard there is a plan in place where
the support team(s) (?) will test the most recent releases of Firefox with whatu2019s currently
shipping by SAP and log bugs as necessary.
(umm, this is my - Ludek note here ) -> news to me re. support doing QA... find out something new every day. Anyhow, continuation of the message from PM:
The current plan for CR for VS2010, the SP3 release (expected in April) will support up to
Firefox 9. If there are reproducible bugs in Firefox 10 (or higher), then please enter a bug
and escalate and it will be investigated for the next available release.
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Hi,
I search this forum to find another thread regarding this issue. Since I've found nothing in particular, I started this one.
We are currently developping a new report engine based on the .Net Crystal Report Viewer. This engine will be used in our applications to show, print and export reports. We based the engine on the Crystal Report 2008 version (12.0.2000). The code is in C#, targeted on the Framework 3.5 SP1. For the CR runtime, we tested on machines with the SP2 and SP3 versions, as well as on a computer with Crystal Report Developper installed (v12.3.0.601) with no runtimes. Since the runtime is in x86 only, the engine is compiled in x86 (not ANY CPU)
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Thanks for your help Don ! :o)
I know that the CR10 runtime was built on win32 and while I knew that the .Net version of the runtime would be slower due to the Framework and .Net architecture, we did not expect such differences between the two methods.
You are right that the hardware could play a great factor here, but since I work on this machine for a few years now and I saw the performance from the old CRPE32.dll and the new .Net counterpart, I am really surprised that there is such a difference. Most of our customers have entry-level desktops and our application always ran well on it, until now.
So, if it is the way that the CR 2008 runtime works, do you know if your developpers optimized this part with the next version (CR 2010) or it is based on the same engine ?
Thanks again for your time !

Problem with Crystal Report Viewer and Dual Monitors

Post Author: jtgoff
CA Forum: .NET
Hey Guys,
I'm running into another problem with the Crystal Report Viewer. Here's a little info before I get started, I'm developing a Windows App using WinForms in VS2005 and Crystal 11 Release 2. I'm referencing all the latest Crystal dlls from Service Pack 2 of Crystal 11 Release 2. The problem occurs when I drag my Windows Form that contains a Crystal Report Viewer onto my second monitor and try to scroll or resize it, when I try this the Report Document within the Viewer becomes glitchy, blocky, and un-readable. I drag it back onto my main monitor and perform the same actions and the Report appears perfectly fine. I notice this occurs after a number of Report Previews through my App. Initially when I start my App, I can drag the reports onto my second monitor and resize it and scroll through it no problem. However, after a number of Previews, I notice the problem occurs on my second monitor. This is a very strange bug that doesn't produce an error and appears to happen randomly. I was wondering if anyone has come across this problem, if so... Is there a solution for this?
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It works awesome and even works on dynamic parameters!

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Hi Ludek Uher,
Thank you very much for the information provided by you. But still the same error (The Crystal Report Viewer is unable to create its resource objects) occurs after changing the IE8 Compatibility mode.
Are there any other settings that can be tried for this issue?
Thank You.

Install configuration for Crystal Reports Viewer 2011

Hi,
Is there any way to configure the defaults for Crystal Reports Viewer 2011 as part of the installation routine?
Specifically we would like to:
1. Switch off the attempt (on launch) to make an internet connection for community resources
2. Hide the side bar unless the user actually goes into the view menu to turn it on.
There's various reasons for this, but mostly it's that to get an internet connection the application has to go through the proxy server - we would rather that sort of activity was instigated by the end user on demand, not an application automatically, not least in this case because the license agreement window seems to be set to force itself to the 'front', which covers the proxy server prompt, so we can't write a script to provide automatic authentication without user intervention. It would be far better if there was a way to simply switch off this feature - and at the same time set the default 'view' settings to hide the side bar in the first place.

Hi,
Do you mean the Standalone Crystal Reports Viewer 2008: http://www.sap.com/solutions/sapbusinessobjects/sme/reporting/viewer/index.epx
If you do then you can perform a slient install by following the instructions from the release notes:
http://help.sap.com/businessobject/product_guides/crv2008/en/xi3-1_crviewer_release_en.pdf
Those notes are provided from this webpage:
http://help.sap.com/content/bobj/bobj/index.htm

JRC (Crystal Report Viewer 11.**.**) Requires any license

Dear All,
We am using Crystal report 10 and JRC (Crystal Report Viewer 11.*.*) . we have license for crystal report 10 but no license for JRC 11. I downloaded JRC JARS from internet, so do we require License for JRC to use in the Production Enviornment.. If so can i get license for JRC 11 alone.
What about Crystal report for Eclipse2.0 (CR4E2.0). Does this also requires license to use in the production enviornment.
Please reply me as soon as possible.
Thanks in advance

You will need to have a look at the [Crystal Reports Developer Advantage License|http://www.sap.com/solutions/sapbusinessobjects/sme/reporting-dashboarding/reporting/developeradvantage/index.epx].
I think that will answer most of your questions.
Darren

Cannot Send Email from Crystal Reports Viewer; MAPI:Overflow

I am trying to send a report via email with crystal reports, but i get the following error message:
"The following unexpected error occured while trying to send the report to MAPI: Overflow."
I am using Outlook 2010, Win 7 x64 bit.
Does anyone have any ideas or thoughts?

Yes, it is a 3rd party app that opens Crystal Reports Viewer. Attached are the screen shots I get when try to send the report as an email.
-Dan

Bug in Crystal reports viewer: Internet Explorer

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