Bug in latest iTunes update for PCs?
I only use iTunes for my iPhone and, prior to the latest update, it only popped up when I plugged my phone into my PC. Now, it is continually popping up. I close it and several minutes later, ite pops up again. It is very annoying, to say the least. Any easy way to fix this?
Is anyone experiencing this same problem? Please advise as its quite an annoyance.
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Latest itunes update for g4 imac?
just received gift of an imac g4 with 1 ghz/1gb ram/tiger osx 10.4.11.
but has itunes 4 on it... what is latest update itunes that will work best,
and do i uninstall the 4 first?
thanksThe last version of iTunes that works on 10.4 is 9.2.1, and you can get it here:http://support.apple.com/kb/DL1056.
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The latest iTunes update appears to be for 64 bit processors, I am using 32 bit software. I need to reload my 32 bit iTunes software but I am encountering failure messages... "Service 'Apple Mobile Device failed to start. Verify that you have sufficient priveledges to start system services. How do I verify the priveledges and load my software?
Hello DavAM,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Restart the Apple Mobile Device Service (AMDS)
Set the Apple Mobile Device Service Startup type to Automatic
Remove and reinstall iTunes and AMDS
Best of luck,
Mario -
Help. I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so the problem is not related to the connection. It happens only when we are trying to access Movies. Very confused. Our AppleTV was working fine until I did the new software update. Now this problem! Help!
re-add the shared lib
check the firewall on the computer -
I can only listen to music in iTunes when i'm connected to the internet. Everything seems to have uploaded onto iCloud - something I didn't sign up for. Happened with the latest iTunes update.
All of the music is still on my computer, but when I play it through iTunes, it either buffers first (when I'm connected to the internet) or it is greyed out (offline) and I can't listen to it.
This is beyond annoying. Is there anything I can do to sort this out?
Cheers.Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
Check out the following KB Articles: http://support.apple.com/kb/HT1329 How to use your iPod to move your music to a new computer
http://support.apple.com/kb/HT4527 iTunes: How to move your music to a new computer -
I am trying to download the latest iTunes update; keep getting error message that says "The folder path 'My Documents' contains an invalid character". This also happens when I try to uninstall iTunes. HELP!
OK, never mind! I saw another question on the right side that addressed the problem, and it worked perfectly! Went to Major Geeks' page, downloaded the Windows Installer Cleanup Utility, and was able to reinstall the updated version of iTunes! This community is super!
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Latest iTunes update; iPhone sync takes a long, long time
I have a 64GB iPhone 4S, up to date with latest software. I have iTunes running on a Toshiba Satellite laptop running Windows Vista 64-bit SP2; running latest update of iTunes.
I am currently doing my second iPhone sync to change out a bunch of music since the latest iTunes update. I have tons of records, and I like to switch up the tunes quite a bit. I love the 64GB iPhone; holds over 500 albums.
Both, the first time and now this time, the sync is taking forever. Seriously, as I type this the sync is now past two hours and looks to be about 60% done.
Prior to this update (both iTunes and phone), the sync took maybe 20 minutes, Nothing else has changed; same computer/operating system, no bugs or viruses. The only thing I think it can be is this latest update to iTunes; which, by the way, dumped all my albums when the update was done. I had to add all the folders again; that took a while and a lot of album covers were lost. Big pain in the butt, basically.
I don't know if you Apple people are listening, but this is eroding my confidence in your brand. Will I spring for a MacBook like I was planning? Hmmm...No solution - just the same problem.
My wife's 4s (iOS 7.0.2) has been hanging at syncing Contacts on iTunes 11.1 (iMac; Mountain Lion) the past several days. It never gets past "Syncing Contacts".
Doesn't anyone have any advice. I've hard re-booted her iPhone; re-booted the iMac.
We don't have this problem with either my iPhone 5 (7.0.2), her 2nd-gen iPad or her old iPot Touch.
We share the same contacts and calendars across all of these devices and the iMac. -
After the latest iTunes update neither of my iPods are recognized by iTunes, so I am unable to sync. When I run diagnostics it says no device connected. My laptop sees my iPod so I know it is connected. I have tried all of the recommended iTunes fixes and none work. I tried deleting and reinstalling both an older version and the newest version. The older version would not reconize my music libray. Any thouhts?
I tried deleting and reinstalling both an older version and the newest version.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
Hi, i'm having trouble with syncing my iPod. (after the latest iTunes-update)
It's a classic, but I have no idea what generation... but it was bought in early 08, and have 80gb. Anyway, it has been working fine all the time, but by the latest iTunes-update, it has stopped working. (mac) Every time I try to connect it with my computer, iTunes says that "this iPod appears to be destroyed, try to restore" (I'm having iTunes in Norwegian, so not sure if this is the direct translation, but hopefully you'll get the picture) - and I try to do this, again and again, but nothing seems to work. I have tried to turn off the computer, put iPod in disc-mode, let the battery run out, give it a two-week break, and now I'm out of guesses on what to do. But no matter what I do it allways appear to have zero songs on it after I am done syncing, and I allways get the "try to restore"-message when i connect it again.
It's possible that it's just old age or something, but I really want to try everything first, as it seems to be all right otherways. It also works when I connect it with my friend's PC, but since she has ****** taste of music () it's not an option. I have a MacBook, also from 2008.
And just to clearify. I have an iPad2, and an old iPod nano (2006) and both works with my computer/iTunes.See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
After latest iTunes update I get error message when syncing:
"iTunes could not sync information to the iPhone "name" because a connection could not be established to the iPhone". Same for my iPad, same for both even after upgrading to IOS6.0. Any ideas?
I tried to carry out a restore on the iPhone but iTunes cannot back it up.
Is the latest iTunes broken? or is it just me?
I am on Windows 7 64 bit, Never had this problem till the latest iTunes update.So I am unclear, did you purchase these songs or import them from a cd?
If you imported them and still have the CD try importing them again and see if they work the delete the others.
Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it. -
First thing to say is I'm new at trying to slove my own computer issues, so I may be a little slow. The latest iTunes update will not install on my Windows 7 labtop, I keep getting a runtime error window with Error 7 and Windows eror 1114. I have run a fix and reload the file with no resuts and can't seem to get it do download manually either, any ideas for this computer challanged person?
See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
Installation of latest itunes update stopped, gave error message "couldn't find MSVCR80.dll" Suggested reinstall. Tried but got same message. Now get same error message when I try to open itunes. Help!
Hey jeight26,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh
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