Bug in Mail 2.1.1

there is a bug in mail, watched the screenshot:
http://img217.imageshack.us/my.php?image=screenshot159hu0.jpg

Do you have a .Mac account? Do you have .Mac synchronization of Mail data enabled either in Mail > Preferences > General or in System Preferences > .Mac? That would interfere with any attempt to get rid of potentially corrupt *.plist files...
BTW, you can make your life easier in these forums by going to System Preferences > International and moving English to the top of the list. The next time you launch Mail, it'll be all in English. You can then go back to the preferences panel and move your preferred language to the top again so that everything else is in that language.

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A small but very irritating bug in Mail: after pressing the spacebar after typing an apostrophe in a word such as "we're", the cursor moves to the left i.e. backwards, and not to the right, effectively deleting a space and not creating one.

When composing an email in Mac Mail I've noticed a small but very irritating bug: pressing the spacebar after typing an apostrophe in a word, e.g. "we're", the cursor moves to the left i.e. backwards, and not to the right, effectively deleting a space and not creating one.
Any ideas?

I just recreated this problem on my iMac (wired KB, no wireless KB) by changing Mail > Preferences > Composing > Spellcheck from "as I type" to "never". Then type a contraction ending in 're and the space bar causes the cursor to jump back as others have stated, to the spot 'r|e
Next, I went into System Preferences > Keyboard > Text, and turned off "use smart quotes" and the problem went away again.
From this point (smart quotes off, spell checking never), if I turn Smart Quotes ON, the problem returns.
The problem is dependent on the state of both settings.
The spacebar in Mail "works" if I have either of the following setting combinations:
Keyboard: smart quotes OFF, Mail: check spelling ANY SETTING
Keyboard: smart quotes ON, Mail: check spelling AS I TYPE
Other combinations FAIL
Keyboard: smart quotes ON, Mail: Check spelling NEVER
Keyboard: smart quotes ON, Mail: Check Spelling WHEN I CLICK SEND
Looks to me like there's a bug in Mail > Preferences > Check spelling > NEVER and WHEN I CLICK SEND that interacts badly with Keyboard > Smart quotes ON.
Thanks.
Todd Smithgall

Bug report: Mail sends messages with empty bodies

Over the last year, I have experienced a particularly irritating bug in Mail.app at least a dozen times. I finally have a good idea as to what causes it.
The problem involves long email messages (often with attachments) that end up being sent with blank bodies (and no attachments). Even the copy in the "Sent" folder ends up blank, and several minutes or hours of work vanishes into thin air, not to be seen ever again.
I finally realized that this bug only occurs when sending mail through our work SMTP server while outside the work firewall, and only as a result of a certain sequence of events. Here is what happens:
When we connect to our work SMTP server from outside the local network and without going through the VPN, the SMTP server requires password authentication. If the current SMTP selection in Mail.app is the one that does not require authentication, the SMTP server rejects the message. At that point, Mail.app opens the email I am trying to send and brings up a modal dialog that says "Cannot send message using the server xxx.xxx -- The server response was: xxx@xxx relaying prohibited. You should authenticate first." The dialog also presents a drop-down list of SMTP server choices. I choose the password-authenticated version of the server and then click on "Use Selected Server" to send the message.
This works almost all the time, but on occasion it ends up sending a blank message! If I have a long email, particularly with attachments such as PDFs that are rendered in the body of the message, it takes a few seconds for the mail message to be rendered underneath the modal dialog box. Since I am used to this STMP rejection behavior, sometimes I am too fast to choose another STMP server from the list and click on "Use Selected Server" before the mail message is rendered on screen! The result, invariably, is a blank email message that gets sent.
I guess what is happening is that when the STMP server rejects the message and hands it back to Mail.app, the message gets copied into a buffer in order to be displayed on screen. Selecting another server and resending it immediately (before the message is copied into the buffer completely) causes the message body to get trashed.
I hope that this description is adequate for Apple QA folks to replicate and isolate the problem (and hopefully fix it). One solution (although not the most elegant one) would be to disable the "Use Selected Server" action until the message is copied into the buffer and rendered on screen.

This could be related to another bug reported here recently:
E-mail looses all images if mail server doesn't accept outgoing email...
You cannot count on Apple looking into this or even noticing it if you report it here, so I suggest you the same I suggested in the other thread, i.e. report it in one of the following places:
http://www.apple.com/macosx/feedback/
http://developer.apple.com/bugreporter/

Is anyone experiencing a bug in mail app in iOS 7 ?

I'm experiencing a bug in mail app in iPhone as well as in my iPad... This bug makes all my mails unread whenever I refresh for mails and whenever I read a new mail it stays unread even if a close the app. Please help me if possible...

I've not heard of or experience any such issue.
Have you tried removing and readding the accounts in question?

Bug in Mail: Plain-Text | Rich-Text-Mails

Hi,
just found a bug in Mail (Mac OS X 10.6.2):
I am using a faxservice-provider, which sends my PDF-files to the transmitted fax-number.
This stopped working a few weeks ago, the recipients of my faxe just get blank pages.
I talked to the provider and they told me, that I was sending "Multi-Part-HTML"-mails, so their fax-software just sends the first part of the mail (some blank lines) and not the attached PDF-file.
So I checked a few thing and found the following bug:
Mail is set up to send mails only as "plain-text"-mails.
But if i send an email via the print-dialog ("send PDF per Mail") Mail creates a Rich-Text-mail. This also happens when using the "send PDF via Mail button" in Adobe Reader.
The created Mail is NOT a plain-text-mail!
Saving a PDF-file to the desktop and dragging the file to the Mail-Icon in the dock creates a "Plain-Text-File".
So you need to check the format of the Mail in the "Format-Menu". If you change the format at this place to "Plain-Text" everything is working fine.
Something in this Automator-workflow-script is working wrong. This workflow just has the order to create a new Mail with the PDF as attachment, so I can't change anything their. But the error must be founded in this script/workflow.
Sven

And it's only a Gmail issue, not in, for example, Google Docs.

Really stupid bugs in Mail 4.2 (Snow Leopard 10.6.2)

Hi everyone,
I decided to write about all bugs that I discovered in Mail 4.2 (Snow Leopard 10.6.2) since there is no known solution and since Apple's MobileMe Chat Support does not have any clue how to resolve this issues. First – I have three configured e-mail accounts: MobileMe, Gmail (IMAP) and third-party IMAP account.
The issues are:
1. IDLE command turned on causes new mail sound stop working. If I unchecked this option in all accounts (also MobileMe) the sound is back. If any of the accounts has this option checked, sound stops working again. So I found a workaround (not a solution) – I set checking for new mail to 'every 1 minute' and hoped everything would work.
2. But it's not working as one could imagine... At first it is, but then, after some time for no known (at least to me) reason Mail doesn't receive any new mail from third-party IMAP account and Gmail. MobileMe is still working. I tried every solution that in my opinion could have helped: erasing account and setting it up again, rebuilding mailboxes, deleting envelope index file, repairing permissions etc. Nothing helped. I even installed once again Mac OS X 10.6.2 Combo Update to be perfectly sure I did everything.
3. Next bug I discovered is with sending e-mails. Since I sometimes want to have access to my draft messages from internet I checked 'Store draft messages on the server' checkbox. Now... when composing a message in Mail app it's momentarily saved on the server, whether it has attachments or not. Then when the message is complete I push the Send button and the message is being sent. The reasonable mail app would then delete the draft version of this message from the Drafts folder. But not Mail 4.2, regardless in which e-mail account the message is stored. It doesn't delete the draft, what's more then synchronizes it with my other computer and then I have to log to webmail to delete the unwanted draft messages manually. VERY annoying.
Please let me know if you have similar problems or maybe anyone has a solution?
Pawel

It is my thought and contention that #1 is not a bug, but purposeful -- see:
http://discussions.apple.com/message.jspa?messageID=11160423#11160423
With regard to #2, have you ever removed the Envelope Index without first removing any IMAP or Exchange account folders? If so, that can problematic. I cannot confirm any of the experiences you are having. I have 15 accounts, 7 of which are IMAP, and the latter include one Gmail and one MobileMe, and none of these issues are present. Have you tried creating a New User Account and setting your IMAP and Gmail up as that New User to further test the application itself?
The issue with Drafts being saved beyond their apparent usefulness is not new to Mail 4.2 -- happened with some frequency in all versions of Mail 3.x, and probably less frequently in 4.2. When it has happened, which is relatively infrequently for me, it has been seen in POP and IMAP alike.
Ernie

Is this a bug in Mail's undo/redo?

I've been experiencing an annoying bug in Apple Mail for quite some time now, probably since the early Tiger releases. It was such a blatant bug that I was sure it would be fixed by now, but since it hasn't, I'm wondering if I'm the only one affected by it. (Maybe a plugin is causing it? I don't know.) Could someone please tell me if you can reproduce this bug?
For me, the bug is easy to reproduce. All I need to do is type an email, then Undo two or three times, then Redo two or three times. For example:
1. File > New Message
2. Click in the body of the new message
3. Type "This is buggy."
4. Hit Option+Left
5. Type "very " (note the trailing space)
6. Hit Option+Right
7. Type " software" (note the leading space)
8. Hit Command+Z three times.
9. Hit CommandShiftZ three times.
10. Repeat steps 8 and 9 several times.
At this point, the text I typed is all mixed up. (It shouldn't be, because redoing and undoing the same number of times should put the text back as it was.)
Is anyone else seeing this?

You're welcome.
The feedback site has an option specifically for reporting bugs, so it shouldn't matter. I didn't mention bugreport.apple.com because it requires ADC membership, which although free, is a nuisance having to register just to report a bug. If you're already registered as an ADC member, bugreport.apple.com would also be appropriate, indeed.

Possible Bug in Mail.app

I am running a server and clients -- all at 10.4.4. The mail app on the clients Version 2.0.5 (746/746.2).
I have been tracking down errors in my imapd log file. The errors are:
Feb 5 00:18:05 EaseServer imap[23046]: IOERROR: reading message: unexpected end of file
You can find various people asking for help on this but no help. I believe I tracked this down. It is not an imapd problem but a Mail client problem.
When the client wants to add a file to an existing mail box on the server, it does an APPEND command. The "literal" at the end of the command can take on two forms: { number } or { number + }. The second is called the "non-sychronizing" form.
By default, this is supprted by imapd (and advertised) and used by the client. In this case, the client is suppose to not wait for the server to reply with the "go ahead" response but just blast the message across the wire. Well... it does not. Instead, you get a pregnant pause and eventually imapd times out and rejects the request. The client, eventually, may even crash from all this but, for sure, it will provide a very poor user experience.
The work around I did was to download CyrusIMAP from the OpenDarwin.org. In cyrus_imap/imap/version.h, the CAPABILITY_STRING advertises LITERAL+. If that is removed, then imapd does not claim to support it (even though the bug is in the client). This prompts the client not to use it. And things appear to work much better.
I know virtually zilch about IMAP protocol, cyrus, Mail.app, or imapd -- so, someone needs to verify all this.
The thing that is curious to me is why I hit the problem and others seem to be working fine. There are a few people that have noticed the problem but, they seem to be the exception and not the rule...

I have tracked down my problems to a call to sasl_decode in prot_fill (in imapd).
To recap: I am getting IOERROR: unexpected end of file in my imapd log file. The client interface is also slow and sometimes crashes.
It turns out that if the client has Kerberos GSSAI authentication and the client tries to do an "APPEND" command (which is what the imap protocol uses to add a message to an existing mailbox), the APPEND frequently fails (but not always). The rest of my Kerberos stuff appears to be fine.
The APPEND is sent across to the server. The client can be set up to do LITERAL+ or not. The client sends all of the message in either case. The server reads all of the packets. Usually the first packets go through the sasl_decode and result in valid text. But after the first block (4096) or so of data, the remaining data is lost and sasl_decode reports back that there is only two valid characters. No errors are reported back (that I am aware of).
I ended my quest at this point last night and I probably will not pick it up again. For now, I can work around the problem by switching to plain authentication and just set up a VPN before using mail.
I hope this helps whoever follows in my footsteps...
Perry

Bug in Mail when using Google Apps Gmail and sync

I found a bug in the sync process between the Mac and the phone. If you have Mail (on the computer) set to use Google Apps for Your Domain, the sync on the phone changes the user for the mail account. I assume this is because it sees "smtp.gmail.com" or something and decides to "protect" you from having an incorrect user account.
So for example, if you're using Google Apps and your e-mail is [email protected], Mail (on the computer) will also have smtp.gmail.com and pop.gmail.com as the servers. When sync'd to the phone, iTunes or the phone decide to change the user account for both servers to [email protected]@gmail.com, which is of course not what we want.
I'm kind of annoyed that they're trying to protect us like this.

Yeah unfortunately if you tried to send an e-mail
before discovering that bug, you will have an error
message show every time you access Mail saying "the
sender address [email protected]@gmail.com was
rejected by the server."
I can't get it to go away even by deleting the
account on iPhone and not setting it to sync.
Anybody know of a fix?
-AJT
Yes. Create the GMail account on your iPhone using the Other shortcut instead of the GMail shortcut. That will let you specify whatever address you want.

SMTP Bug in Mail using Gmail?

I have numerous gmail accounts set up in Mail and I've noticed some strange behavior since installing ML. In Lion, I could click the reply button and the message would automatically be sent from the address the sender had initially sent it to.
Now I've noticed since ML, I have to make sure to verify that the SMTP is the same as the account I'm sending from or else it will be sent from another gmail account besides the one the message was originally sent to. I went into the account settings and made adjustments for every single gmail account and selected the same SMTP server as the selected account and checked the "use only this server box".
I sent several messages to someone earlier from the default account I normally use to correspond with them (let's call it gmail A) and when that person responded it went to the gmail account that somehow ML now thinks is the default account (gmail B) although I have Mail set up to "send new messages from the account of selected mailbox."
I noticed before I made the changes that the SMTP for all of the gmail accounts showed "Gmail (Offline)" which made me think that it was defaulting to any gmail account Mail could make a connection to, even though the following was the case:
I verified that went I sent the message that it was from the exact account I wanted it to be sent from (gmail A) and it is listed in "sent mail" as being sent from the desired account (gmail A) but the response came to gmail B and it showed that I'd originally sent it from gmail B, even though sent shows I sent it from gmail A.
I find it perplexing that Mail doesn't seem to stick to the same account like before and I do not want people to be receiving mail from me using that one particular address because I infrequently use that account. I guess the only option is to disable it in Mail so that it's not active and be forced to access it on the Gmail site itself?
I'm thinking there is some kind of buggy behavior with Mail in ML and wondered if others are seeing something similar?
Just to make sure that I've made myself clear, this is what I am trying to say:
In other words, before ML, if I sent a message using Mail to someone from gmail acct X, their response would come back to me at X. Now after ML, Mail will send gmail from Y or one of the other gmail numerous accounts I have, even though I have X selected in the inbox. After making adjustments to attempt to "force" gmail X to use SMTP server X, I have noticed that an outgoing message was sent from X but the reply came back to Y.
I'm just curious if anyone else has managed to fix a similar problem?

I guess I wasn't hallucinating since an article was just written about this very issue:
http://www.mcelhearn.com/2012/08/02/bug-in-mountain-lion-mail-sends-replies-usin g-incorrect-accounts/
[quote]
I’m on a few e-mail mailing lists, and I’ve noticed that Mail, in OS X 10.8, has been doing something odd. Generally, if you have multiple e-mail accounts, when you reply to a message, your reply uses the same account the message was sent to. But I’ve been finding that Mail does not correctly choose the account, and have seen a number of messages bouncing because the selected account is not a member of the mailing lists.
[/quote]

Bug in Mail's handling of missing font for creating a "Note"

I try to keep my font library trimmed down to a minimum, since i don't use many fonts, and don't like to see cluttered font menus.
However I apparently disabled one too many fonts, and now Mail refuses to create "notes". When I go to create a new note, nothing happens at all... no error message, nothing (and this strikes me as a problem with Mail. I didn't go in and make any deep system level modifications, i simply used the Fontbook app that is available to all users, and switched off a few fonts, and now Mail is malfunctioning. It should at least give me a warning message).
My system console reports as follows:
11/12/07 8:37:11 AM Mail[152] * Assertion failure in +[NoteView updateFontAndRule:], /SourceCache/Mail/Mail-912.1/MessageViewer.subproj/NoteView.m:149
11/12/07 8:37:11 AM Mail[152] * WebKit discarded an uncaught exception in the webView:didFinishLoadForFrame: delegate: <NSInternalInconsistencyException> font-family cannot be nil
So,
1. Does anybody know which fonts Mail needs for Notes?
2. Is there a way I can/should report this bug to Apple?

If you create a metadatatype with a single metdata block, and you reference that in your vm/cm cell attribute using a *one* based index, Excel seems to see the link and it honors it when saving the spreadsheet.
So, I ended up with something like:
<c ... cm="1"/> (I'm dealing with cell metadata, but the concept is equivalente to value metadata)
<metadataTypes count="1">
  <metadataType name="MyMetaType" .../>
</metadataTypes>
<futureMetadata count="1" name="MyMetaType">
  <bk>
    <extLst><ext
uri="http://example" xmlns:x="http://example"><x:val>87</x:val></ext></extLst>
  </bk>
</futureMetadata>
<cellMetadata count="1">
  <bk><rc
t="1" v="0"/></bk> 
</cellMetadata>
Hope this helps.

Bug in Mail App in LION

Just the other day, my hard drive depleted to the point of 54MB and I got a warning that my start up disk is full and I need to delete files. I found that strange since I have about 200+Gig available, the last I checked and did not do any new downloads. But I deleted a bunch of stuff anyway, and restored my size to 9 Gig.
Next day, same message. I knew something is wrong, called Apple and discovered that there is a bug in the Mail app. For some reason it created a Recovered folder in the Mail folder that just kept copying over and over again. The tech told me it's a bug but no clear direction on how to solve it and/or when. The only thing we did was delete that file and my space was restored. I was told that is all I would need to do for now and I should be fine. Well, today, again my HD is depleting and sure enough, there is that recovered folder again.
Anyone else with this problem? Specifically, it appears to be doing it with my Yahoo mail. I'm thinking I should delete the account, start over. If anyone has other ideas or if it's a settings thing in Mail or Yahoo pop settings, please let me know.
Thanks

It's not related to a third party app. I don't have any. The tech was able to pinpoint the folder in the Library/Mail/V2/Mailboxes
He said they have had reports of this bug and he went directly there. So they must be aware of it.

Found a bug in mail

Since updating to Mavericks, mail.app has a rather annoying bug.
If you have your email setup to check spelling on sending, when the spelling dialogue box opens up, and editing of the origional email will automatically send the message as soon as you hit the space bar.

Go to Apple BugReporter and file your bug report. You get a response and a follow-up number thus starting a dialog with engineering.

Found a bug in Mail 4.4

I was checking the options at the bottom right of the screen and then a prompt to enter my account password popped up. I could only select "ok" to the prompt and could not type anything into the password query. I had to select "ok" without a password and quickly select something on the menu to relieve the ability to type in a password when it popped back up. For better illustration of this issue, please see the screen shot I made of Mail.app when this problem occurred.
[http://img508.imageshack.us/img508/7/screenshotvod.jpg]

If you want to report this issue to Apple's engineering, send a bug report or an enhancement request via its Bug Reporter system. To do this, join the Mac Developer Program—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report or enhancement request. The nice thing with this procedure is that you get a response and a follow-up number; thus, starting a dialog with engineering.

Severe proxy configuration bug preventing mail access

Hello,
the proxy configuration options for LAN / WIFI networks have a major bug: if a proxy server is set manually, it prevents e-mail accounts from working while being connected to that proxy-enabled network!
Interestingly, if the proxy is configured by using a PAC file, e-mails work successfully again, in addition to all proxied protocols like http, https and ftp.
Furthermore, it is not even possible to connect to mail server within the local network when manual proxy settings are active - the device does not even try to connect to anything, if trying to set up an account, it gives a confusing error message saying that not all settings of the mail account were correct.
As soon as the proxy settings are removed OR obtained by using PAC, everything works again!
Please fix this in one of the next releases as it impedes usage on networks with proxy enforcement! Maybe just add a selector to which protocols the proxy settings should be applied!? As I know several typical network settings, proxy is mainly used for thhp/https/ftp, not any mail protocol (for which e.g. a SOCKS proxy would be needed, which is quite different to "regular" proxies and should be treated separately in the config.)
There are several topics on the support forums that might be related to this, but have not yet taken care of: http://supportforums.blackberry.com/t5/BlackBerry-Z10/IMAP-Issue-with-WLAN-and-PROXY-OS-10-1/m-p/2380235/highlight/true#M24019 http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Mail-IMAP-SMTP-traffic-is-blocked-when-proxy-is-set-though-proxy/m-p/3111038/highlight/true#M16311 http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/E-mail-behind-Proxy/m-p/1817891/highlight/true#M41527 maybe: http://supportforums.blackberry.com/t5/BlackBerry-Q10/IMAP-Not-work/m-p/2647853/highlight/true#M12323 maybe: http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-12/BES12-mail-not-sync-when-proxy-profile-is-added-to-user/m-p/3105347/highlight/true#M1613

Okay, this behaviour (although strange compared to "usual" proxy setting choices, e.g. in desktop operating systems or browsers) might be an explanation for the effects currently seen. This would be a good chance to extend the proxy options to a more "regular" or complete set: 1.) Add a possibility to choose which protocols are to be proxied (so e.g. IMAP could be excluded, in my opinion a proxy supporting this is even less common than rare). 2.) Add a "no proxy for these hosts" list.

Bug in Mail 2.1.1

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