Bug in Search Functionality

Dear All,
Please give & in search textbox and click search, it throws lot of exceptions. Seems to be bug is it?
raj.

Alvaro,
Are u trying in left frame? If I try in the left frame then no issues. Try the search in forum textbox which is above the threads. Give & - I'm getting ArrayIndexoutof bound exception. Not only me ,even my colleagues too.. It doesn't affect any of our process, just thought of informing. That's it..
raj.

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Bug on search function in this forum

When i try to use the search function on this forum, i get the blank page with this message : The page caused an ESI processing exception
Regards
Pascal

I have always the error too, but this error is now since more than one month.
Is there nobody at oracle.com to correct this problem??
Or does nobody knows of the error?
Thats a really damn error.
You cannot search for something and so you need
to make for everything a new question!
Hoping that somebody correct this problem!!!
Schoeib

RH9 Webhelp Search function is not working properly

Hi,
My organization is using RH9 for a Webhelp project. My company and our client are restricted to using IE9 for the online help I have created for this project, and our OS environment is Windows 7. When I generate using the Webhelp layout, with the TOC, Index and Search options chosen, my resulting browser window shows two frames. Left for the Contents/Index/Search and right for the content. In the left panel, there are three links at the top for Contents, Index and Search. When I click on the Search link, the only thing I see is the alphabet A-Z (which are links to filter items beginning with these letters (much like the index link) and a list of what I would say is garbage. For example, if I click on H, I see items like "half 1 2 3" or "held" or "honor # 1 2 3 4 5 6 7 8", etc. If I run my cursor down this list, I notice that maybe the word honor is a link. If clicked it brings up one of my topic pages. I can also click on the random numbers that appear, like clicking on 3 it brings up another topic page. The search function does not allow me to type in a search criteria, since there is no search field as well.
Do you have any suggestions for this issue? Is this a bug, or do I need to change settings somewhere within RH9? The same thing is happening when using this help project that is running on our clients server. Is there any suggestion you can give to try and make this work properly?

Rick, Thanks for stepping in. I assumed that was the reason why I was not receiving the search field, and that is fine for now. We have discussed with our client the possibility of having two different help projects one for each, but that decision was kind of put on the back burner.
However, the other issue I am having is still there and I don't quite understand why. Since I only have clickable A-Zs for the search, and it lists links much like the Index section, I'm still seeing lists of just numbers and characters (i.e., "# 1 2 3 4 5", or "%" or "& 1 2 3 4 5" sometimes all the way up to 18 or so). And each of these characters or numbers are clickable links as well to either page that doesn't contain that number or to nothing.
Doing a bit more research, I have noticed that a lot of these links are being picked up by the PDF file we have as part of the project. Our help project has a link to the documented version of the help in the form of a User Guide.pdf file. So the search is listing items from that guide like the heading numbers 1.0, 1.0.1, etc. Also each of these are clickable links that go nowhere. But then there is still the numbers 1, 2, etc that go to pages that don't have this anywhere on the page.
Do you have any insight as to why these types of things are being listed under Search at all? They make that selection look very messy and unorganized. Not professional at all. I have checked and tested the properties settings and can't seem to find what is causing this to happen. Any idea would be most appreciated!!

Crash on search function for HTML Help file (.chm) when connected to a Visual C++ application

Crash on search function for HTML Help file (.chm) when
connected to a Visual C++ application
I use the RH_ShowHelp API command to connect a HTML Help file
(.chm file generated by RoboHelp Word X 5) to my Visual C++
application. My application is able to call up this HTML help file
in context-sensitive mode and everything is working great in the
Contents and Index panels EXCEPT when I click on List Topics (after
I enter a KEYWORD for search) in the Search panel.
I got an error that said “Unhandled exception in
xxxx.exe.(HHCTRL.OCX):0xC00000FD: Stack overflow”
I am able to execute this .chm file by itself and the search
function works well in this case. I am using HHActiveX.dll that is
created on 2/23/04. Is this the correct version?? Any advice what
to do here??

Hi agschin and welcome to the RH forums. The hhactivex.dll
file is not used by the search function so you can rule that our.
Have you tried recompiling and seeing if the problem still happens?
You can also start the Bug Hunter feature in RH - View > Output
View and then select the Bug Hunter button - and see if that throws
up any clues.

RoboHelp 8 vs. 9 - Search Functionality Comparison and "All of the Words" vs. "Any of the Words"

Greetings!
Our organization focuses a lot on the accuracy of our searches, which is a necessity when we have hundreds of very lengthy topics (no matter how well organized they are).
I finally completed a detailed comparison of the search functionality of 8 and 9 and came to the realization that 8 is a disaster, while with 9 things get better, but there's still TONS of room for improvement. I have reported this to Adobe and so far there has been no official response. There are many blogs on here related to the search functionality, but I thought it may be a good idea to try to sum some of them up. I do hope that someone somewhere at Adobe runs into this and shares with all of us why Adobe's Search functionality is still in the 20th century!
I hope this helps everyone else who is curious to know about how the tool's search functions work and whether it's worth upgrading from 8 to 9 at this point. I have included some examples which are in a way internal to us, but they will give you a good idea of what to expect and I'm quite confident you'll be able to recreate them on your side in seconds.
I also wanted to ask a question or two, and if anyone can assist, that would be greatly appreciated:
Currently if we search for several words at once (not exact phrase), both 8 and 9 perform an "Any of the words" search which always returns too many results. Does anyone know a way to change the default to an "All of the words" search? For years I have not encountered a tool out there that doesn't have the option to modify this, alas with RoboHelp 8 and 9, we can't find a way to do it (with or without modifying the source code).
Out of curiosity, are there any other tools out there which offer Conditional Tag (or similar) functionality and which behave better than RoboHelp? (easier to maintain, less buggy, web interface, etc)?
RoboHelp 8 vs 9 - Search Functionality Comparison Table with some Examples:
Search Example
RoboHelp 8
RoboHelp 9
Expected Results
(based on industry standards)
1. Searching for Exact Phrase "Correspondent Banking"
Such a search returns topics which contain "Correspondent Banking" and "Correspondent Bank". The last one is included because "Bank" is the root of "Banking". The topics that contain the exact phrase appear at the bottom. When we click on any of them, we're not automatically taken to phrase so we have to scroll and look for it or use CTR+F.
Identical behavior except that when we click on the topics which contain the exact phrase, we're taken straight to it.
When we hear "exact" we expect "exact" and nothing else. Unfortunately, both versions keep searching for the roots of each word as well and incorrectly display those results at the top. Adobe has made it clear that this is a part of their functionality, BUT this is something we would not expect to see for exact phrase searches that are in quotes.
2. A Non-Exact phrase search of "Geographical Limits of market area"
The tool automatically performs an "Any of the Words" search instead of an "All of the Words" search. This is also related to the question I asked above this table. As you can imagine, this is returning almost every topic and it becomes virtually impossible to find what we're looking for. It even returns topics which contain "of" and nothing else.
Identical behavior
There to be an option which allows us to choose what the default search would be - "Any of the words" vs. "All of the Words"
3. Exact Phrase search of "low-score" with a dash
None of the topics that were returned contain the phrase. As some of you know, RH8 has problems with special characters, including dashes.
RH9 returned only the topic that which contains the phrase and we were taken straight to it when we open it.
The expectation is to see exactly what RH9 currently offers. Unfortunately 8 has a big problem with these types of searches.
4. Exact Phrase search of "2.4"
This is similar to the one above. Adobe doesn't like periods as well. It doesn't not find any of the topics which contain this phrase. In our case, this is a section number and sometimes people want a quick way to get to a specific section or sub-section.
We were hoping that this will be fixed with 9, just the way they fixed the dashes. Unfortunately, still ZERO results returned.
Expectation is for the topics which contain that exact phrase to be returned, no matter whether there's any special character inbetween.
5. Exact Phrase search of "300,000" or $300,000"
The tool only returned several random topics which contain "000" as part of larger numbers. The topic that contains "300,000" was not on that list, even though it also contains "000".
Identical behavior
Expectation is for topics that contain the exact amount to be returned, no matter if there is a coma or a dollar sign anywhere within the phrase.
6. Exact Phrase Search of "525-B5". Goal was to have a special character, a letter and numbers.
ZERO Results returned.
Only the docs that contain the phrase were returned and nothing else. It seems that this this was addressed in version 9 and now it behaves as expected.
Expectation is only for the docs that contain the exact phrase to be returned.
7. Exact phase search of "log" in order to test the Substring Functionality
Here's an extract from Adobe's Support Site:
“Substring search (WebHelp/Pro, FlashHelp/Pro) - If you enable this feature, a search for "log" returns topics containing the words "catalog" and "logarithm." Substring search takes longer than whole-string search.”
So with that in mind, we decided to test if turning the substring searches on and off does exactly as advertised, unfortunately the answer was NO. We even used an example almost idnetical to what Adobe provided on their site.
With Substring Searches disabled, we searched for the word "log". Unfortunately it returned words like "logbook" and methodology". How is that possible?
Identical behavior
Our expectation would be only for docs that contain"log" to be returned, no matter whether substring is enabled or disabled. In our case it was disabled.

Hi there
Out of curiosity, why is it that you expect to hear from Adobe? I'm hoping it's not simply because you posted here. Certainly we have Adobe folks that visit here and we are thankful for that, but it isn't to be expected.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Palm Desktop v. 6.2.2 - Media and Search functions stall application

I have a T3 - That I LOVE and STILL USE - BUT recently purchased a Centro - so had to download and install new Desktop software for it - v.6.2.2. I'm running WIndows XP.
The Media function or tab stalls the desktop - I could almost live with that as I don't have anything really in there- BUT I use the search function ALL the time - and just found out it stalls the app. as well.
I REALLY would rather not install and un-install - I was thinking - maybe there was a bug fix I don't know about or a fix for it or something
I assume if I HAVE TO uninstall I could sync my handheld (Yes as well as backing up the data) - and then uninstall and resync from Handheld - although not sure how to do this without messing anything up - BUT would rather find out if this is a fixable problem without going through all of that.
Any ideas? Suggestions?
Post relates to: Tungsten T3

I use the Tungsten E2 & had upgraded to 6.2 (Access) OS. I had all filed backed up to another folder on the PD. I lost the DATE, ADDRESS, MEMOS & TO DO categories on the Palm Desktop. I tried to re-install 6.2 (the categories were still lost); I uninstalled 6.2 & installed 4.1 (but could not import files from my backed-up files).
The solution was to uninstall 4.1 (I used Windows uninstall) & to re-install 6.2. The missing categories were still missing. Right click on the Palm Desktop shortcut, click on Properties, click on Compatibility, put a check mark in the Administrator Box, click on Apply & click on OK. The missing categories returned including the data that was in them.

Adding Global Search function in Webhelp

I have been asked to add global search functionality to my
website. As far as i understand, the only way of doing this using
Webhelp is to use merged projects?
As i have 40 separate XPJ files (some very large), this
merged projects method didn't work very well. For a start you got
lost in the vast number of projects and bookmarks displayed in the
merged TOC. Instead, from a main menu, each guide opens up in the
same fixed window and just displays its owns TOC. Curently you can
only search in the selected guide.
Having looked at Peter Graingers site, ZoomSearch would seem
to work OK. Does anyone know of any other method i could use or
free alternatives to ZooomSearch?
Thanks

First, if you Google "refresh page" you'll have several
JavaScript options available to choose from.
Second, I can't show you my merged WebHelp, because it's
proprietary online Help provided with our product, but I used
Peter's method for a merged project of 42 projects, ~2.5K topics,
and mucho graphics. Unfortunately, in a WebHelp merged project, RH
provides an anemic, basic search only.
We had elected to place our projects within 14 major
categories in the TOC, so as to reduce the size of the TOC when the
help was opened. Each category links to a "navigation" page in the
parent project that provides a description of the category and all
first-level topics within each project in the category. This
category structure helps the user identify the major functional
areas, and helps the seven writers keep track of where their
particular projects appear.
GETTING STARTED
+ Release Notes
+ Installation
+ etc.
TRADING
+ Program Trading
+ Fixed Income Trading
+ etc.
This proved serendipitous when we decided to use Zoom, since
we were able to classify the same RH project folders under
identical Zoom categories, allowing users to select a single
category from a dropdown menu if they want more tightly focused
results.
Because our help is provided on a CD and is distributed on a
customer's server, we've had to implement Zoom search in Javascript
mode. Admittedly, the JavaScript mode in Zoom doesn't provide full
functionality either, but it's still better than RH (you can use
wild cards, special characters (underscore, colon, slash, etc.) to
"join" words, etc.).
Some Zoom issues:
Since RH ignores special Zoom tags in source files, such as
ZOOMSTOP/ZOOMRESTART, ZOOMKEYWORDS, etc., and over-writes them in
the output when generating/publishing topic modifications, we are
running the Zoom indexer against the source files and placing the
five Zoom files (search.html, zoom_pageinfo.js, etc.) in the output
folder. The Zoom 5.0.1005 build will automatically rename the path
from the source "/projects" to the output "/mergedProjects" if you
select that option.
Currently, a bug in Zoom replaces any closing HTML tag (HREF,
SPAN, etc.) that appears before a period, comma, semicolon, or
colon with a space. So, you need to run a Find/Replace to eliminate
those extra leading spaces (in the zoom_pageinfo.js file). I use
FAR for this; you can create a .FarRun file with entries like this
to do them in batch. Note that the 90_zoompageinfo_docsql01.FAR
FarList was created to contain only the zoom_pageinfo.js file, and
the "OpenFarList" line only needs to appear once in the .FarRun
file. After I run the Zoom indexer against the project, I only have
to double click the .FarRun file to run the batch replace.
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When using the camera search functionality, SWVMS16 may crash. The issue is caused when non-camera UPnP devices on the network send out large packet sizes. Upcoming video monitoring releases will fix this issue.
Workaround: If the issue occurs, add your cameras manually to the SWVMS16.
SWVMS16 v1.21 Release Notes posted online.
http://www.cisco.com/en/US/docs/security/csbvsc/swvms16/release/notes/Release_Notes_VMS.pdf
Attached file shows the error message and the steps to manually add cameras to the SWVMS16.

Hi agschin and welcome to the RH forums. The hhactivex.dll
file is not used by the search function so you can rule that our.
Have you tried recompiling and seeing if the problem still happens?
You can also start the Bug Hunter feature in RH - View > Output
View and then select the Bug Hunter button - and see if that throws
up any clues.

The search function and up next option on mini player has dissapeared?

I don't know what I've clicked, or maybe not touched anything but in the last few weeks the search function and up next playlist has disappeared on the mini player. I'm using OS Mavericks, anyone else having this problem or know what to do? Thanks

With the exception of the occasional Russian and German questions that appear here... If the manual is written in English, and the questions posted here are predominantly written in English, I'm not convinced that language is therefore the problem.
I think it kind of works like this... When newbs come here, they:
1) have no prior experience to realize how often a similar question's been posted
2a) aren't familiar with the "etiquette" of searching for similar questions befor posting
2b) aren't familiar the lameness of the search engine on this forum in order to even get answers; or, they've tried it and come up with years' worth of posts to sift through and quickly move to...
3) ...posting a question because they want a quick fix -- they're probably excited about getting up and running quickly with Logic
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I think some questions are so basic that they don't behoove a response moreso than "spend some time with the manual first". Occasionally I've indulged a total newb (not to single anyone out). It's maybe 75/25 that I felt like I had actually made a difference to their understanding, the poor ratio due to the fact that they simply needed to read the manual first.
Yes, it's frustrating to see newb posts dominate for a while and push more serious questions to the bottom. The occasional OT post is OK, IMO, but what bugs me more is when they predominate.
BTW, can anyone recommend some good strings for a 3-string backpack-style dulcimer?
: ^ )

Carplay Search Function

Hi,
I've just installed the new Pioneer SPH-DA120 which comes with Apple Carplay built in, and when I use Spotify there is no search function - I only seem to be able to access 'My Music'. Spotify doesn't seem to work with SIri so I am also unable to search with voice commands.
I'm running the latest version of Spotify on an iPhone 5s running iOS 8.1.
Is this feature missing due to a bug or is it not going to be included? Not having it there defeats the whole object of having Spotify!
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Apple Carplay does not support search for any 3rd party app (neither via Siri nor a search option/text input on the car radio screen). Until these capabilities are added to CarPlay, no 3rd party apps will support search.

IPhone 5s Voice memo to mp3. Now music on iPhone. Won't play from search function.

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iWeb is an application to create webpages with.
It used to be part of the iLife suite of applications.
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You may want to ask in the right forum.

Bug in exists() function of XI Graphical Mapping Tool?

Hi!
If I connect a source field with the exists() function in XI Graphical Mapping Tool and the tag exists it returns TRUE, otherwise it returns FALSE, so everything works as expected.
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Hi Stefan!
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How do I use the new search function for ipod?

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Unless your iPod is one of the recently announced upgraded 30GB or 80GB iPods, you don't have the search function. It was not added to existing devices in the recent update. It may or may not be added in some future software update but there's no official word on that.

Search function in Help not working in any application

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The reinstall was due to upgrading to 10.7 and only then finding that I had lost needed functionality, but I don't think this has anything to do with the current problem. All other aspects of Help seem to be working fine
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Try running your Leopard install disk again, as well as the 10.5.8 combo updater. This might reinstall any 'missing bits'.
You can do this without deleting the hard drive, just install straight over your existing system, but close all applications and external devices first.
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http://support.apple.com/kb/HT1710
and this also:
http://support.apple.com/kb/HT2196?viewlocale=en_US
This document explains how to correctly reinstall a prior version of Mac OS X in the event that other troubleshooting does not resolve an issue:
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This is something you need to report via the Feedback button (or use the link on the Help menu).
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Reinstall the full version of the current release which is v4.0.1, download link at the top of this forum.

Bug in Search Functionality

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