BUG Mac OS 10.6.5 - Ps CS5 Reset preferences on launch
Hi,
Since I upgraded my MacBook Pro and iMac to 10.6.5, Photoshop CS5 Extended ask me if I want to reset the preferences on each launch.
Of course even if I ask to keep them they still are reseted.
To add to this mess, every file ask me on opening if I wan't to read the file composite data instead.
Also my Ps is up to date but when checking for the version number I found out that the About Panel now displays "Adobe White Rabbit" instead of the usual panel.
Last thing, I am using the french version of the suite on a Mac OS X also in french.
PS: I just find out that Indesign also ask me to reset my preferences.
That About panel is from a pre-release version of Photoshop CS5 (White Rabbit was the code-name: http://en.wikipedia.org/wiki/Photoshop#Release_history). I don't believe it ever made it into the retail version of the software. Were you on the pre-release team?
Anyway, I've had similar problems on my iMac and MacBook Pro at home - instead of resetting the preferences on launch, Photoshop tries to create a new document on launch. Basically, it behaves as though I were holding down the Option key on my keyboard. Same kinds of problems with Illustrator as well. I thought it might be an OS X 10.6.5 issue, but it's not happening on my Mac Pro at work, so that's not likely.
Similar Messages
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So I upgraded my MACBOOK PRO (Retina, Mid 2012) 2.7 Ghz Intel Core i7
to MAC OS X YOSEMITE
Adobe Indesign CS5 generally works with some very annoying bugs.
All major keyboard shortcuts that use a single key command have stopped working. and these happen to be the main ones I use all the time for editing...
t for text
z for zoom
v for pointer
It's annoying because now I have to keep going back to the tool bar to change my cursor selection. It's just slowing me down.
Annoying but workable.
Has anyone else go this issue?
An update or fix would be greatly appreciated.WARNING!!!
I was contacted by apparently a third party supplier called Adobe Systems via this forum
They logged in to my computer via team viewer
installed utorrent
and proceed to download a cracked version of adobe cs6
in the mean time saying on skype that Adobe no longer has Adobe CS6 on their server.
This seemed very OFF to me and I disconnected the skype (and blocked Adobe Systems) and disconnected TeamViewer
If I wanted a cracked version of Adobe CS6 I'm very capable of doing this kind of thing my self
However I run a business I want to have a legitimate licensed copy of the software running for my staff.
They were offering a fully licensed version of a Adobe Master Suite CS6 with my own unique ID for USD$400
Again very OFF considering the upgrade from Adobe from Indesign CS5 to CS6 is almost AUD$1600
I don't know how they got my email address from this forum but it seems that the adobe forum has been hacked!
you have been warned! -
FLASH CS5.5 Fails to launch on Mac OS 10.6.8
Hi. Have seen some similar posts, but not helped. Running on brand new iMacs all with same image, some work, some don't. The following is what I copied from the amt3.log file in the /tmp folder. Any ideas?
2011-09-27 09:54:27 [200] AMT: START SESSION, library version 4.0.0.21,4.0
2011-09-27 09:54:27 [200] AMT: Initializing /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app
2011-09-27 09:54:27 [200] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/adobe_caps.framework/adobe _caps
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/adobe_caps.framework/adobe_c aps
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
2011-09-27 09:54:27 [200] ServiceLoader: Found library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
2011-09-27 09:54:27 [200] PCDService: PCD Service in threaded mode
2011-09-27 09:54:27 [200] performance: AMTPreObtainProductLicense took 84.834000 ms
2011-09-27 09:54:27 [200] PCD thread: PCD thread started
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/Adobe_OOBE_Launcher.framew ork/Adobe_OOBE_Launcher
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/Adobe_OOBE_Launcher.framewor k/Adobe_OOBE_Launcher
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/Adobe_OOBE_Launcher.framework/Adobe_OOBE_Launcher
2011-09-27 09:54:27 [200] ServiceLoader: Found library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/adobe_oobe_launcher.framework/Versions/A/adobe_oobe_launche r
2011-09-27 09:54:27 [200] AMT: App Product Locale [0] = en_GB
2011-09-27 09:54:27 [200] AMT: App Product Locale [1] = en_US
2011-09-27 09:54:27 [200] AMT: App Product Locale [2] = en_XM
2011-09-27 09:54:27 [200] AMT: App Product Locale [3] = nb_NO
2011-09-27 09:54:27 [200] AMT: App Product Locale [4] = da_DK
2011-09-27 09:54:27 [200] AMT: App Product Locale [5] = fi_FI
2011-09-27 09:54:27 [200] AMT: App Product Locale [6] = ko_KR
2011-09-27 09:54:27 [200] AMT: App Product Locale [7] = ar_AE
2011-09-27 09:54:27 [200] AMT: App Product Locale [8] = el_GR
2011-09-27 09:54:27 [200] AMT: App Product Locale [9] = he_IL
2011-09-27 09:54:27 [200] AMT: App Product Locale [10] = hu_HU
2011-09-27 09:54:27 [200] AMT: App Product Locale [11] = ro_RO
2011-09-27 09:54:27 [200] AMT: App Product Locale [12] = uk_UA
2011-09-27 09:54:27 [200] config: Loading configuration for /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Resources/AMT/application.xml
2011-09-27 09:54:27 [200] config: Found payload code {D97AF04B-B70A-4862-BC25-31E6D9C4A529}
2011-09-27 09:54:27 [200] PCDService: found driver code {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] config: config: Host app was installed, using installed license configuration.
2011-09-27 09:54:27 [200] PCDService: No value for key [FLMap] in hive [FlashPro-CS5.5-Mac-GM{|}ALL] in cache.
2011-09-27 09:54:27 [200] config: Setting current license to the driver at startup because no mapping was found.
2011-09-27 09:54:27 [200] config: Setting current license to WebSuitePremium-CS5.5-Mac-GM [ALL]
2011-09-27 09:54:27 [200] config: payload code: {D97AF04B-B70A-4862-BC25-31E6D9C4A529}
2011-09-27 09:54:27 [200] config: driver payload code: {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] config: driver licensing code: WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:27 [200] config: current licensing code: WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:27 [200] config: current locale code: ALL
2011-09-27 09:54:27 [200] config: Done loading configuration
2011-09-27 09:54:27 [200] AMT: Locale from PCD [0] = en_US
2011-09-27 09:54:27 [200] AMT: Reordered Installed App Product Locale [0] = en_US
2011-09-27 09:54:27 [200] config: Setting insalled locales
2011-09-27 09:54:27 [200] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/asneu.framework/asneu
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/asneu.framework/asneu
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/asneu.framework/asneu
2011-09-27 09:54:27 [200] ServiceLoader: Found library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
2011-09-27 09:54:27 [200] PCDService: No value for key [ReLaunchMode] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [ReLaunchMode] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] AMT: App's last known config file is: /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Resources/AMT/application.xml
2011-09-27 09:54:27 [200] apf: current config file path is: /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Resources/AMT/application.xml
2011-09-27 09:54:27 [200] AMT: config: Finding license info for payload: {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] AMT: config: PayloadCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529}
2011-09-27 09:54:27 [200] AMT: config: Driver PayloadCode: {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] AMT: config: Installed LicensingCode: WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:27 [200] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [BridgeTalkCode] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [FlashPro-CS5.5-Mac-GM] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [EULA] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Registration] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Registration] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Growl] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Growl] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Updates] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Updates] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] AMT: Application can be serialized (sif file found).
2011-09-27 09:54:27 [200] config: Setting current license to WebSuitePremium-CS5.5-Mac-GM [en_US]
2011-09-27 09:54:27 [200] PCDService: No value for key [AMTConfigPath] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in cache.
2011-09-27 09:54:27 [200] PCDService: No value for key [ExpirationDate] in hive [FlashPro-CS5.5-Mac-GM] in master.
2011-09-27 09:54:27 [200] AMT: Subsequent launch (serial [95489146347624289456]).
2011-09-27 09:54:27 [200] AMT: Application state initialized. Obtaining Product License.
2011-09-27 09:54:27 [200] AMT: Obtaining client features from cache.
2011-09-27 09:54:27 [200] AMT: Obtaining client product info from cache.
2011-09-27 09:54:27 [200] PCDService: No value for key [ExpirationDate] in hive [FlashPro-CS5.5-Mac-GM] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [ExpirationDate] in hive [FlashPro-CS5.5-Mac-GM] in master.
2011-09-27 09:54:27 [200] AMT: Running in PROV_APP
2011-09-27 09:54:27 [200] PCDService: No value for key [EULADelay] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [EULADelay] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [MediaTag] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] config: No media tag found for payload {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] config: Using default media policy RET
2011-09-27 09:54:27 [200] uiswitch: EULA has already been accepted.
2011-09-27 09:54:27 [200] AMT: This is a subsequent launch. Deferring services.
2011-09-27 09:54:27 [200] performance: AMTObtainProductLicense took 277.531006 ms
2011-09-27 09:54:29 [200] AMT: Pre-Validating Product License.
2011-09-27 09:54:29 [200] AMT: Services not yet loaded in this session.
2011-09-27 09:54:29 [200] AMT: Loading services in background to get ready for Validate call.
2011-09-27 09:54:29 [200] AMT: Spawning background thread to load services.
2011-09-27 09:54:29 [200] performance: AMTPreValidateProductLicense took 0.057000 ms
2011-09-27 09:54:29 [200] AMT: Starting work on prevalidate thread.
2011-09-27 09:54:29 [200] AMT: AMT: PreValidating Product License.
2011-09-27 09:54:29 [200] AMT: Launch Workflow not yet done in this session.
2011-09-27 09:54:29 [200] AMT: Starting Background Subsequent Launch Workflow
2011-09-27 09:54:29 [200] AMT: Starting ALM workflow.
2011-09-27 09:54:29 [200] AMT: Initializing ALM for serialized activation.
2011-09-27 09:54:29 [200] ALMService: Initializing as licensed app
2011-09-27 09:54:29 [200] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2011-09-27 09:54:29 [200] SLCoreService: Starting up SLCore 1.7 Release (build 1.7.26.242757).
2011-09-27 09:54:29 [200] SLCoreService: Service construction took 0.0 ms and succeed.
2011-09-27 09:54:29 [200] ALM: _info_: LEID passed WebSuitePremium-CS5.5-Mac-GM is used to configure SLCore = 0
2011-09-27 09:54:29 [200] ALM: _info_: Host app is Licensable App
2011-09-27 09:54:29 [200] PCDService: No value for key [FlashPro-CS5.5-Mac-GM{|}5] in hive [SSC-CS5.5-LE-Dominance] in master.
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID FlashPro-CS5.5-Mac-GM with AMT Path /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Resources/AMT
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID WebSuitePremium-CS5.5-Mac-GM with AMT Path /Library/Application Support/Adobe/Adobe Creative Suite 5.5 Web Premium/AMT
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID VideoSuitePremium-CS5.5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/VideoSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID MasterCollection-CS5.5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/MasterCollection-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID ELearningSuite-ES2.5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/ELearningSuite-ES2.5-Mac-GM
2011-09-27 09:54:29 [200] PCDService: No value for key [MediaTag] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:29 [200] config: No media tag found for payload {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:29 [200] config: Using default media policy RET
2011-09-27 09:54:29 [200] ALM: _info_: MediaTagPolicy is RET
2011-09-27 09:54:29 [200] PCDService: No value for key [NTL_WO_SN] in hive [WebSuitePremium-CS5.5-Mac-GM] in master.
2011-09-27 09:54:29 [200] ALM: _info_: Canonical LEID is FlashPro-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] ALM: _info_: Driver LEID is WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] PCDService: No value for key [954897075440984411885632] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:29 [200] SLCoreService: Reading product config [/Library/Application Support/Adobe/Adobe Creative Suite 5.5 Web Premium/AMT/SLConfig.xml]
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2011-09-27 09:54:30 [200] ALM: _info_: Set Running Locale to en_US
2011-09-27 09:54:30 [200] ALM: _time_: (func: ALM_Initialize, duration: 0.150 sec)
2011-09-27 09:54:30 [200] AMT: Performing ALM silent license verification.
2011-09-27 09:54:30 [200] PCDService: No value for key [EncryptedSerial] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in cache.
2011-09-27 09:54:30 [200] PCDService: No value for key [Serial] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in cache.
2011-09-27 09:54:30 [200] config: No pre-serial number found in {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:30 [200] PCDService: No value for key [PSN] in hive [WebSuitePremium-CS5.5-Mac-GM{|}en_US] in cache.
2011-09-27 09:54:30 [200] config: No en_US provisional serial number found in WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:30 [200] PCDService: No value for key [PSN] in hive [WebSuitePremium-CS5.5-Mac-GM{|}ALL] in cache.
2011-09-27 09:54:30 [200] config: No ALL provisional serial number found in WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:30 [200] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2011-09-27 09:54:30 [200] ALM: _info_: Searching license for locale en_US ...
2011-09-27 09:54:30 [200] PCDService: No value for key [954891463476242894568057] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] ALM: _info_: Found existing serialization under LEID WebSuitePremium-CS5.5-Mac-GM, the serial number locale is en_US
2011-09-27 09:54:30 [200] ALM: _info_: This is the running locale, stop the search
2011-09-27 09:54:30 [200] PCDService: No value for key [954891463476242894568057] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] PCDService: No value for key [954891463476242894568057] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] PCDService: No value for key [954891463476242894568057] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] config: Setting current license to WebSuitePremium-CS5.5-Mac-GM [en_US]
2011-09-27 09:54:30 [200] SLCoreService: Syncing to license store...
2011-09-27 09:54:30 [200] SLCoreService: Found server mkey.
2011-09-27 09:54:30 [200] SLCoreService: Found 1 license file(s)
2011-09-27 09:54:30 [200] SLCoreService: Parsing license file [77238781.lic] succeed.
2011-09-27 09:54:30 [200] SLCoreService: License store synchronization took 85.1 ms and succeed.
2011-09-27 09:54:30 [200] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-09-27 09:54:30 [200] PCDService: No value for key [PDApp_WF] in hive [WebSuitePremium-CS5.5-Mac-GM] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: Performing Disabled Check
2011-09-27 09:54:30 [200] SLCoreService: Feature ALM_CS5_5WebPremiumGM_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_ColorSettings_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Contribute_6.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Contribute_Base_6.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature CreativeSuite_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature CreativeSuite_WebPremium_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Dreamweaver_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Dreamweaver_Base_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Fireworks_11.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Fireworks_Base_11.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_Base_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_Prem_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashCatalyst_1.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashCatalyst_Base_1.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_Base_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_Pro_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Illustrator_15.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Illustrator_Base_15.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature MediaEncoder_Base_2.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_12.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2011-09-27 09:54:30 [200] ALM: _info_: Event Value = 195208704
2011-09-27 09:54:30 [200] ALM: _info_: No need to launch SA
2011-09-27 09:54:30 [200] SLCoreService: Feature ALM_CS5_5WebPremiumGM_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_ColorSettings_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Contribute_6.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Contribute_Base_6.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature CreativeSuite_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature CreativeSuite_WebPremium_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Dreamweaver_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Dreamweaver_Base_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Fireworks_11.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Fireworks_Base_11.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_Base_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_Prem_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashCatalyst_1.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashCatalyst_Base_1.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_Base_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_Pro_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Illustrator_15.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Illustrator_Base_15.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature MediaEncoder_Base_2.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_12.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2011-09-27 09:54:30 [200] PCDService: No value for key [ALM_Info_S1] in hive [WebSuitePremium-CS5.5-Mac-GM{|}en_US] in cache.
2011-09-27 09:54:30 [200] PCDService: No value for key [ADOBEID] in hive [954891463476242894568057] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: Performing Block Check
2011-09-27 09:54:30 [200] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-09-27 09:54:30 [200] ALM: _info_: Block Check ByPassed
2011-09-27 09:54:30 [200] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-09-27 09:54:30 [200] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.117 sec)
2011-09-27 09:54:30 [200] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2011-09-27 09:54:30 [200] AMT: License check shows serialized product is already activated.
2011-09-27 09:54:30 [200] ALM: _info_: Entered ALM_NeedANAG
2011-09-27 09:54:30 [200] PCDService: No value for key [ADOBEID] in hive [954891463476242894568057] in cache.
2011-09-27 09:54:30 [200] PCDService: No value for key [ClaimStatus] in hive [954891463476242894568057] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: Exiting ALM_NeedANAG
2011-09-27 09:54:30 [200] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:30 [200] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:30 [200] PCDService: No value for key [Updates] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:30 [200] PCDService: No value for key [Updates] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:30 [200] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2011-09-27 09:54:30 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/UpdaterNotifications.frame work/UpdaterNotifications
2011-09-27 09:54:30 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/UpdaterNotifications.framewo rk/UpdaterNotifications
2011-09-27 09:54:30 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/UpdaterNotifications.framework/UpdaterNotifications
2011-09-27 09:54:30 [200] ServiceLoader: Found library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotificati ons
2011-09-27 09:54:30 [200] AUMService: IsUpdaterEnabled callIt turns out that the problem had to do with network accounts, even though it was not clear at first. Redirecting the program to the local machine's cache with a network home redirector script fixed the issue. Thanks anyway.
-
I've Just migrated my mac to a new iMac and CS5 is dead
I've Just migrated my mac to a new iMac and CS5 is dead, I can't uninstall it or do anything with it. When I try to load an application it just crashes (I'm guessing because it needs registering on my new machine) and I can't uninstall it.
I've been using CS5 for the past three years, and contemplating getting Creative Cloud. The problem is, it looks like I didn't every properly register CS5 with my Adobe ID, the software package was a download from a thrid party seller, and the email account the sent all the registration info to is no longer in use. . .
When I try to use Application Manager to uninstall it just tells me I need application manager and gives me a link to Adobe's website to download it. I download it, install it, try again, same result, tells me I need to download it. . .
Frustrating.
Any help greatly appreciated, I'm currently completely stuck!Reinstall properly.
Direct Download Links for Adobe Software
Mylenium -
Running OS 10.6.8 on a 3.06 GHz Intel Core i3 Mac can I upgrade from Indesign CS5 to CS6?
Running OS 10.6.8 on a 3.06 GHz Intel Core i3 Mac can I upgrade from Indesign CS5 to CS6?
They do, but what happens when the client(s) move to CC? Of course doing
so opens a new can of worms for you since 10.6.8 is unsupported for
anything later than CS6.
You should start budgeting for some upgrades sooner rather than later. -
MAC UPGRADE FROM CS4 STANDARD TO CS5 STANDARD OR EXTENDED
Hello,
I'm interested to find out how to MAC UPGRADE FROM CS4 STANDARD TO CS5 STANDARD OR EXTENDED. Its my intention to buy the upgrade not thru
download, but purchasing the dvd's needed eventually used if necessary.
Thank youNo, forget it. Adobe only sells current versions. How would you even be able to buy a used upgrade that is tied to someone else's previous version? Makes no sense at all and is clearly a breach of the EULA - whoever may sell you this "upgrade" would have to include all his previous versions leading up to that point, making it a completely independent full license that has no relation whatsoever to your CS4. And you would still have to run the license transfer drill.
Transfer an Adobe product license
Mylenium -
after installing Yosemite on my Mac, I can't open Photpshop CS5.1 anymore. it asks me to install the old Java SE 6- what shall I do ?
uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-
I get message "the file could not be edited because Adobe Photoshop CS5 could not be launched." "S
I get message "the file could not be edited because Adobe Photoshop CS5 could not be launched." "Some of the application components are missing from the application directory. Please reinstall the application."
I have reinstalled from my disk three times but still get these messages! How do I correct this problem?Reply to Trevor Dennis:
I am a long-time user, back to Photoshop 6. I have a Mac Pro running OS X 10.7.5 (Lion). I have tried to reboot and then reinstall but I keep getting the same message, that there are components missing from the appl;ication directory. The program worked well this past week so this is a new problem. As it is CS 5 I can't get much help from Adobe. -
CS5 quits unexpectedly at launch
I just bought an iMac and installed Adobe CS5 on it.
But when I tried to run programs, most of them quits unexpectedly during the startup screen.
Photoshop, Premiere works normally but other programs like Illustrator, InDesign, Flash, Bridge, AE don't work.
Solutions I've tried by searching this forums:
- Change Users:[username]:Library:Preferences and subfolders permissions : doesn't help at all
- Uninstall CS5, remove preferences, re-insall : doesn't help at all
- Create new administrator account : CS5 works perfectly for the new account
- Copy preferences folder from the new account to my main account : doesn't work, got the same error.
It really makes me wonder why this works with one account but doesn't work with my default admin account ( which is my main account )
Anyone could help me with this?Does it help to post the feedback provided after the crash (see below)?
Process: Adobe Flash CS5 [221]
Path: /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/Adobe Flash CS5
Identifier: com.adobe.flash
Version: 11.0.0.485 (11.0.0)
Code Type: X86 (Native)
Parent Process: launchd [118]
Date/Time: 2011-05-11 00:42:45.131 -1000
OS Version: Mac OS X 10.6.3 (10D575)
Report Version: 6
Interval Since Last Report: 113404 sec
Crashes Since Last Report: 58
Per-App Interval Since Last Report: 239 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID: A16A5C3C-10AE-4B62-9703-12148FA0608E
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000024fa2000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libFontParser.dylib 0x98f009d3 TFONDData::GetPostscriptName(short, unsigned char*, unsigned long) const + 171
1 libFontParser.dylib 0x98f0083e TFONDData::GetPostscriptName(short) const + 102
2 libFontParser.dylib 0x98f00709 TTrueTypeResourceFont::GetPostscriptName() const + 117
3 libFontParser.dylib 0x98ee1267 TArrayOfFontsWithUniquePostscriptNames::Append(TFont* const&) + 43
4 libFontParser.dylib 0x98f2c080 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1660
5 libFontParser.dylib 0x98edf69c FPFontCreateFontsWithPath + 232
6 libCGXType.A.dylib 0x975d3fdf create_private_data_with_path + 26
7 com.apple.CoreGraphics 0x90075c6c CGFontCreateFontsWithPath + 43
8 com.apple.CoreGraphics 0x90075867 CGFontCreateFontsWithURL + 452
9 com.apple.CoreGraphics 0x901914fc CGFontFinderCreateFontWithPlatformFont + 79
10 com.apple.CoreGraphics 0x9019146f CGFontCreateWithPlatformFontAndVariation + 49
11 com.apple.CoreGraphics 0x9019143c CGFontCreateWithPlatformFont + 25
12 com.apple.CoreText 0x9656457f TFont::InitDescriptor(unsigned long, __CTFontDescriptor const*) + 119
13 com.apple.CoreText 0x9656443c TFont::TFont(unsigned long, float, CGAffineTransform const*, __CTFontDescriptor const*) + 54
14 com.apple.CoreText 0x965643d3 CTFontCreateWithPlatformFont + 95
15 AdobeCoolType 0x05c7083d CTCleanup + 1076617
16 AdobeCoolType 0x05c73b40 CTCleanup + 1089676
17 AdobeCoolType 0x05c75151 CTCleanup + 1095325
18 AdobeCoolType 0x05c77f30 CTCleanup + 1107068
19 AdobeCoolType 0x05bbe8ef CTCleanup + 347707
20 AdobeCoolType 0x05b1480c 0x5b0b000 + 38924
21 AdobeCoolType 0x05c229fb CTCleanup + 757575
22 AdobeCoolType 0x05bc9c8e CTCleanup + 393690
23 AdobeCoolType 0x05bc96c3 CTCleanup + 392207
24 AdobeCoolType 0x05b694e1 CTGetVersion + 17347
25 AdobeCoolType 0x05b69a48 CTInit + 66
26 com.adobe.flash 0x00c13160 MFITextOptionsDefinition_v2::SetInputUC(bool, bool, bool, bool, bool, bool, bool, unsigned short const*, unsigned short) + 900
27 com.adobe.flash 0x007bdffc MFIUtilsModuleDefinition_v3::~MFIUtilsModuleDefinition_v3() + 2506
28 com.adobe.flash 0x007edb73 BIB_T_NMT::CCTFontDict::CCTFontDict(BIB_T_NMT::CTFontDict*, bool) + 61191
29 com.adobe.flash 0x007ee021 BIB_T_NMT::CCTFontDict::CCTFontDict(BIB_T_NMT::CTFontDict*, bool) + 62389
30 com.adobe.flash 0x003d407b std::vector<CGraphicSymMode, std::allocator<CGraphicSymMode> >::clear() + 54727
31 com.adobe.flash 0x00293f17 CopySign_nozero(double, double) + 9263
32 com.adobe.flash 0x00c1d90a std::map<std::string, Extension*, std::less<std::string>, std::allocator<std::pair<std::string const, Extension*> > >::operator[](std::string const&) + 25920
33 com.adobe.flash 0x00172567 std::deque<CSketchSWFHistory, std::allocator<CSketchSWFHistory> >::operator=(std::deque<CSketchSWFHistory, std::allocator<CSketchSWFHistory> > const&) + 118369
34 com.adobe.flash 0x00d7015f non-virtual thunk to CFileDialogImpl::~CFileDialogImpl() + 6515
35 com.adobe.flash 0x00d6f800 non-virtual thunk to CFileDialogImpl::~CFileDialogImpl() + 4116
36 com.adobe.flash 0x00d460df CTimerImpl::~CTimerImpl() + 297
37 com.adobe.flash 0x00d4618b CTimerImpl::~CTimerImpl() + 469
38 com.adobe.flash 0x00004036 0x1000 + 12342
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93bc5b42 kevent + 10
1 libSystem.B.dylib 0x93bc625c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x93bc5719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x93bc54be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93bc4f41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93bc4d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x93bc4bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93bc5168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93bc4d86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x93b9f342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93bcceb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93c1542f pthread_cond_wait + 48
3 com.adobe.amt.services 0x1fcfa126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x1fcf2db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x1fcfa18c AMTThread::Worker(void*) + 24
6 libSystem.B.dylib 0x93bcca19 _pthread_start + 345
7 libSystem.B.dylib 0x93bcc89e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93b9f342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93bcceb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93c1542f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x2152f31f 0x2110c000 + 4338463
4 ...ia.Flash Player.authplaylib 0x211256ef 0x2110c000 + 104175
5 ...ia.Flash Player.authplaylib 0x2152f40c 0x2110c000 + 4338700
6 ...ia.Flash Player.authplaylib 0x2152f450 0x2110c000 + 4338768
7 ...ia.Flash Player.authplaylib 0x2152f53b 0x2110c000 + 4339003
8 libSystem.B.dylib 0x93bcca19 _pthread_start + 345
9 libSystem.B.dylib 0x93bcc89e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93b9f342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93bcceb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93c1542f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x2152f31f 0x2110c000 + 4338463
4 ...ia.Flash Player.authplaylib 0x211256ef 0x2110c000 + 104175
5 ...ia.Flash Player.authplaylib 0x2152f40c 0x2110c000 + 4338700
6 ...ia.Flash Player.authplaylib 0x2152f450 0x2110c000 + 4338768
7 ...ia.Flash Player.authplaylib 0x2152f53b 0x2110c000 + 4339003
8 libSystem.B.dylib 0x93bcca19 _pthread_start + 345
9 libSystem.B.dylib 0x93bcc89e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93bcd262 __semwait_signal + 10
1 libSystem.B.dylib 0x93bccf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93bcebb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91d85aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x91d7143d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91d6ce0f MPWaitOnQueue + 250
6 AdobeACE 0x0533c6f1 0x5302000 + 239345
7 AdobeACE 0x0533c0ed 0x5302000 + 237805
8 ...ple.CoreServices.CarbonCore 0x91d50eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93bcca19 _pthread_start + 345
10 libSystem.B.dylib 0x93bcc89e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x98f00936 ecx: 0x24fa2000 edx: 0xffda4e28
edi: 0x00000000 esi: 0x249f8104 ebp: 0xbfff8ab8 esp: 0xbfff8a70
ss: 0x0000001f efl: 0x00010286 eip: 0x98f009d3 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x24fa2000
Binary Images:
0x1000 - 0x17c5fe0 +com.adobe.flash 11.0.0.485 (11.0.0) <2343CC5D-89F9-6FED-DC01-7365A3714AB8> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/Adobe Flash CS5
0x20e9000 - 0x2261ffb +com.adobe.PlugPlug 2.0.0.746 (2.0.0.746) <08AD22E3-34C0-6749-E497-616C66A246AD> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x2305000 - 0x23d2fe7 +AdobeAXEDOMCore ??? (???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x2441000 - 0x24d2ff7 +libicucnv.dylib.36.0 36.0.0 (compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
0x24f1000 - 0x25beff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dyl ib.36.0
0x2621000 - 0x26fbfef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x273b000 - 0x30ebfff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x30ee000 - 0x30f9fef +libChar16.dylib ??? (???) <0221EB9E-35A8-64CC-5A72-FC3CB24D9854> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/libChar16.dylib
0x3101000 - 0x3118fe0 +libCoreTypes.dylib ??? (???) <6CE8917C-AB39-4A09-2E6B-59C4AEF06701> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/libCoreTypes.dylib
0x3135000 - 0x3144fef +ZLib.dylib ??? (???) /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/frameworks/ZLib.dylib
0x3149000 - 0x3344ff7 com.apple.carbonframeworktemplate 1.0 (1.0) <C10F12ED-AEA6-63FA-7212-A170F37FE049> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/frameworks/Xerces.framework/Versions/A/Xerces
0x35e6000 - 0x35edff7 com.apple.JavaVM 13.1.0 (13.1.0) <85A5D22A-796A-C693-D2DA-6D8136C6596D> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x35f6000 - 0x4381fe7 +com.adobe.illustrator 382 (15.0.0) <64F68532-0311-6BBA-1F50-246CAF917549> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AILib.framework/Versions/A/AILib
0x5166000 - 0x51aafff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <69EDC44E-D7BB-A259-282D-C42725AE0E26> /Applications/Adobe/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
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0x98330000 - 0x98373ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x9847b000 - 0x98497fe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x98498000 - 0x98546ff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x98547000 - 0x9886bfef com.apple.HIToolbox 1.6.2 (???) <F5F99E78-5377-DD54-6138-9FC84467F938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9886c000 - 0x989e5ffb com.apple.CoreFoundation 6.6.1 (550.19) <1E97FB1E-9E42-B8EB-E463-5C75315FDA31> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x989ee000 - 0x98a2dff7 com.apple.ImageCaptureCore 1.0.1 (1.0.1) <A03C5D7E-54CD-D56D-E120-9B35EBC9D8F1> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x98a2e000 - 0x98a32ff7 libGFXShared.dylib ??? (???) <286F466C-2856-B579-B87F-4E9A35C80263> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x98a33000 - 0x98a3fff7 libkxld.dylib ??? (???) <13F26BB6-C2F7-9D74-933E-09AD8B509ECD> /usr/lib/system/libkxld.dylib
0x98a56000 - 0x98b06ff3 com.apple.ColorSync 4.6.3 (4.6.3) <68B6A1B9-86CF-0C5A-7D63-56ED4BB2EB5B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
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0x99094000 - 0x99105ff7 com.apple.AppleVAFramework 4.8.11 (4.8.11) <BDDDFA36-4B53-4B57-B3D4-427DA8226A80> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <ADC10502-0CA8-BCC0-20F3-83D3C5B1036F> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
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knutharaldevensen, NorwayWelcome to our community
You have posted your issue in a forum dedicated to discussion of Adobe Captivate issues. You need to re-post your question in the forum dedicated to discussing Illustrator issues. Near as I can tell, the link below should get you there.
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Canada: 1-800-263-3394
World: http://www.apple.com/support/contact/phone_contacts.html
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