(BUG) Preview Window blank on guide when tuned to Comcast Sportsnet channel!

Here is a bug that I have noticed for a while now! If you have on Comcast Sportsnet Channel 847 here in Philly. And then bring up the full screen guide and click the button on the remote that brings up the little preview window it's just blank. As in just black with no picture. And I think this maybe the only channel that causes this issue. Anyone have seen this? Comcast can it be fixed in a future software update please?

We're having similar issues. A couple of us posted 2 days ago.

Similar Messages

How to stop preview window from automatically getting focus when you move up/down the message list.

Since updating (my TB was a few versions old) to 31.2, the preview window automatically gets focus when I move up/down the message list. I'm assuming this is a new "feature". Is there a way to shut this off and leave the focus on the message list so I can navigate up/down like before?

You are referring to the 'Message Pane' which displays selected opened emails below the list of emails. It is not a 'preview'.
When you select an email by either using mouse to click on an email in the list or using the arrow keys to select emails up and down the list, you are selecting an email to open and read. That is why it is being opened in the Message Pane so that you can read it.
If you select an email in the list and then cllck anywhere else including in the Message Pane, then you will have moved focus away from the list and the strong highlight on email in list is reduced to paler highlight.
When you click on an email in the list, the email becomes highlighted, at this point you can use eg: arrow keys to move up and down the list.
If you are performing single left click on email in list and then do nothing else and the strong highlight auto changes to paler highlight.
Check you do not have a conflict with an addon by starting Thunderbird in Safe Mode.
Help > select 'Restart with addons disabled'

How to scale Import Preview Window?

how can I scale the import preview window in iMovie 11 ? It worked in iMovie 09 (iLife 09) but it does not anymore in iMovie 11 .
Actually I did not find out how to scale my import preview window in iMovie 11 when I connect an external Firewire Camera. The Import Preview- Windows stays fixed. This worked fine in imovie 09 !!
When I switch to the internal iSight Camera then You can scale the Import Preview Window as I was with other iMovie Versions.

Now I have the proof. There is a Bug in iMovie 9 (iLife11) with the import preview window..
In iMovie 8 it is possible to scale the import preview window to any size You like while importing video. In iMovie 9 this is not anmore possible, except with the built in iSight camera. I have checked on different mac's with different imovie builts and I can reproduce this problem anytime.

Video does not play in preview window.

I have recently upgraded to CS4 from CS3.
In any part of CS4 that uses video; Encore, Premeire and After Effects, video will not play in the preview window from a timeline when the play button is pressed. The playhead doesn't move, but the Play button toggles from Pause to Play when pressed. However, when I scrub the video, I can see it in the window. Video played fine in CS3.
My graphics card is a PNY nVidia Quadro FX 570 with the 178.26 driver. My computer is a Dell Precision 670.
I recently completed a project where I had to trim about 48 QuickTime video files created in Premiere 2.0, compressed with Sorensen 3.
The files were then added to Encore, and a DVD was created. The DVD worked fine. At no time could I preview video, unless I opened the edited video in QuickTime.
This has also happened with still and AVIs.
At no time do any of the CS4 programs freeze or crash the system.
Has anyone had this happen to them. Is it a graphics card issue.... I can't seem to find any info on a similar problem.
Thanks.
sSix

Try turning off (or lowering) Hardware Acceleration for your graphics card.
At the Windows Desktop, Right Click and select "Properties". Under the "Settings" Tab, select "Advanced". Select the "Troubleshoot" Tab and reduce the Hardware Acceleration. You will need to restart you computer to see if it worked. First, try it with no Acceleration. If it works, try increasing the Hardwar Accelearation one notch at a time - rebooting your computer each time. \
I obtained this procedure from the Adobe Technical Staff.
rmv1414

Scale import preview Windows in iMovie 11 ?

how can I scale the import preview window in iMovie 11 ? It worked in iMovie 09 (iLife 09) but it does not anymore in iMovie 11 .
Actually I did not find out how to scale my import preview window in iMovie 11 when I connect an external Firewire Camera. The Import Preview- Windows stays fixed. This worked fine in imovie 09 !!
When I switch to the internal iSight Camera then You can scale the Import Preview Window as I was with other iMovie Versions.

This forum is for mobile iMovie (iPhone & iPad).
You may need the iMovie Mac forum:
https://discussions.apple.com/community/ilife/imovie

Bug: Previews not generated properly when Soft Proofing is enabled in LR5, LR5.2 RC

I am experiencing problems with previews in Lightroom 5.0 and Lightroom 5.2 RC.
I have noticed incorrect previews under the following circumstances when Soft Proofing is enabled:
1. When I make modifications (like cropping), the preview in the Navigator panel does not update until I uncheck (and recheck) the Soft Proofing option.
2. When I am paging through several images at 100% or greater, the view in the main window, while zoomed in correctly, does not provide the correct resolution (blurry) until I either uncheck (and recheck) the Soft Proofing option or zoom out and zoom back in.
I am using:
Lightroom 5.0 64-bit, Lightroom 5.2 RC 64-bit
Windows 7 Ultimate 64-bit
Canon CR2 RAW files
16GB RAM, plenty of local disk space
Note: I have not done extensive testing on this, but many of these files are stored on a network drive, so I don't know if there is some sort of bug in the optimized routines for network drives/folders.

I have the same problem as michaeln2 and adobe 1230931.
I use Lightroom 4.4.
When I am in the Develop screen and I turn on Soft Proofing, then about 20% of the time the image goes blank. If I go back to Library view and reenter Devleop, sometimes the image will show up, sometimes not. If I advance to other images, sometimes they'll show and sometimes not in the Soft Proofing mode. Sometimes rotating an image in Library mode and going back into Develop "wakes up" the Soft Proofing and sometimes not.
In other words, the soft proofing feature is, as michaeln2 says, functionally useless. I'm surprised that no fix has been posted on this thread. No point upgrading to Ver 5 either...as it seems to be buggy there as well. Help!

Mini guide and little video preview window causing Black screen!!!

I now have the same issue. Pressing the B button used to give me a pip with the guide on screen at the same time as live TV in the lower right corner. Now when pressing B the small box with live TV appears in the corner but the guide goes black. Pressing B again, closes the small pip window and restores the guide - different from what it was doing before.

gate1975mlm wrote:
Everytime you bring up the little mini guide with the right arrow on your remote and then exit out of it and then bring up the big guide or any other menu like On Demand for example and then bring up the little preview window by clicking the B button on your remote the entire guide or other screen like On Demand goes completely black!! The quick fix is to restart the DVR box but as soon as you use the mini guide and then the litle preview window it happens all over again. It is happening on all 3 of my Arris XG1v1 boxes with updates 1.55.02 and 2.02p12s1. Are you guys seeing this also? I hope this will be fixed soon as I use the preview window often. Can a Comcast Tech look into this issue please. ThanksI was able to replicate the issue you have, but instead of having to reboot the box, I just pressed the "B" buton to exit out of small pic and my Guide returned to normal. Takes some experimenting...

Confirm a bug: preview file generation when save the project

Hi, please could you confirm this bug?
Windows 8.1, Premiere CC 7.2.2
Concise problem statement: Premiere CC generates new preview of all files in Media Browser each time that the project is saved.
Steps to reproduce bug:
1. Create an empty project
2. Open a directory with video files in Media Browser. Preview are generated
3. Save the project (ctrl+s)
Results: ALL preview files are generated again
Expected results: preview files should not be generated again
This does not happen with auto save (preview files are not generated again).
It is really frustrating when we have a lot of videos in the same directory.
Can you replicate this bug?
Thank you

Hi Jim,
thank you for your test.
I'm saving an empty project just for test. However, the same happens even if the project is not empty.
So It is not OS / version problem. What could it be? What could I try?
It is a real performance problem for me.
Thank you

Publish Preview returns blank flash window

Hi guys,
I recently switched computers, going from a windows vista with Adobe flash cs5.5 v to windows 8.1 with Adobe flash cs6 v12.0.2.529.
We've been working on a flash project in cs5.5 and everything worked fine however now I'm getting some strange behavior.
The problem I'm having is that the publish preview returns blank.
It has the right size and stage color but nothing is shown.
And I can't retrieve images from a runtime shared library.
Here's some sample code that illustrates the problem (this used to work fine in cs5.5):
package classes
    import flash.display.MovieClip;
    import flash.utils.getDefinitionByName;
    import flash.display.Sprite;
    import flash.external.*;
    public class ExampleClass extends MovieClip
        public function ExampleClass()
            ExternalInterface.addCallback("Show", Show);
            var test:Sprite = new Sprite();
            test.graphics.beginFill(0xff00ff);
            test.graphics.drawCircle(0, 0, 100);
            addChild(test);
            var test02:Sprite = new (getDefinitionByName("ConnectionIcon_Orange") as Class)();
            addChild(test02);
        private function Show():void
In this example I don't see the "test" Sprite's graphic.
When I comment the following line:
ExternalInterface.addCallback("Show", Show);
I do see the "test" Sprite's graphic.
With the test02 Sprite I try to retrieve an image from a runtime shared library but it never shows up (it did in cs5.5 do i need to make any new setting changes?).
I'm not getting any error messages and it seems fine with the code.
could anyone please point me to where I'm going wrong?
Cheers

Few random things I'd try..
First, are you running this in debugger? (CTRL+SHIFT+ENTER)? If not then use that means of executing and put some breakpoints in the code so you can watch the code execute step by step to see what's generating an error. In publish settings for this SWF in the SWF parameters make sure you check to permit debugging to get more verbose errors:
Explicitly including ExternalInterface rather than flash.external.*;. It should include it (and everything in the package) but I've had lookup issues with this before. So:
import flash.external.ExternalInterface;
See if that clears up the break on that line. You should set a break point above that line however so you can step into the command and watch for errors.
Make sure your access toggle (network/local files) is correct to access your RSL.
Sometimes a couple more lines of code for clarity can help a lot. Break up your getDefinitionByName line into 2 lines, maybe adding in a condition just so you can step through it and analyze exactly which part of that compound statement is going wrong. It could be as simple as your "new (...)" isn't being cast to a Sprite before you assign it so the line fails. So try:
var test2Class:Class = getDefinitionByName("ConnectionIcon_Orange") as Class;
if (test2Class)
var test02:Sprite = new test2Class() as Sprite; // cast
By stepping through it you'll see if your definition cannot be found (RSL or link issue) or if assigning it to a Sprite (test02) is the issue (perhaps it's a MovieClip or some other unexpected type and this fails).

IDVD 08 update (blank Preview window)

I am using iDVD08 and when use the software it displays a blank preview window (black screen, sound plays fine). This of course means I cannot create DVD menus, add videos to drop frames etc. Other Forums online say that a software update available for this version of iDVD resolves the problem, however, when i go onto 'Software update' on the apple menu, there doesn't seem to be an update available for iDVD or iLife. I cannot click on check for updates on the iDVD menu. Is there somewhere else i can download this software update from?? The support downloads on the apple website don't seem to have helped, when I have attempted to install them they say that a newer version of the software is already installed.

Try the following:
1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete IDVD'S cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iDVD folder.
3 - launch IDVD and try again.

Print preview window is blank

Sometimes when I try to print a PDF from the net my print preview window is blank even though it shows the document might be multipule pages long. The same can happen when trying to print out other things from the net....any ideas out there?
thanks, Steve

Hi Steve, not sure, but they have ways of preventing you from printing some PDFs, & possibly other ways to obscure it.
Do you have a link to one that shows blank?

I am running Windows 7 Professional. When I try to install Flashplayer, I get to step 3, and then the installation will not proceed any further. A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner. I have tried to ins

I am running Windows 7 Professional. When I try to install Flashplayer, I get to step 3, and then the installaion will not proceed any further. A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner. I have tried to install on Explorer, Firefox, and Chrome. Nothing works. Please help.
Thanks/ Scott

1. Restart your computer to stop any Adobe process that is running.
2. Click on the following Adobe link. Go to the bottom where it says "Still having problems?". Click on the version of Flash Player for your browser.
Installation problems | Flash Player | Windows

Print Templates print preview window closes unexpectly when printing document

This is a cross posting from Internet Explorer Web Development after a suggestion that this forum would be a better location. See
https://social.msdn.microsoft.com/Forums/ie/en-US/351e1245-b606-4467-9f3c-1c72f9cdf9ea/print-templates-print-preview-window-closes-unexpectly-when-printing-document?forum=iewebdevelopment.
I have raised an issue through Connect for this:
https://connect.microsoft.com/IE/feedback/details/1134168/ie9-to-ie11-print-templates-print-preview-window-closes-unexpectly-when-printing-document, but I would like some more visibility of the issue as my customers thought my application was closing when
they printed a document. I also don't know if an issue in Connect gets any priority support via MSDN, but this forum does.
This looks to me like a problem in the IE Print Templates startDoc API call, but if there is a more appropriate forum to raise this issue in please let me know.
In the application where I use print templates, the window closing is not in it self a problem because the Javascript that is calling startDoc also closes the Print Preview window when the print is finished.
The fact that the application looses focus and can be hidden by the windows of other applications when the Print Preview window is closed by startDoc is the issue noticed by our customers, so I need a fix preferably, or a work around at a pinch.
Details of the issue reproduced below.
When using IE Print Templates, the startDoc function is causing the print preview window to close. This behaviour started with IE9, and is still present with IE11.
When an application is using print templates (see
https://msdn.microsoft.com/en-us/library/aa753279(v=vs.85).aspx) for print functionality, this has the effect of causing the application to become hidden by any other application window once printing from the print preview window has started. It is
actually this behaviour that started me looking at this issue as the users thought the hosting application had closed.
Print Templates are not accessible by using IE as a web browser, but only when using the WebBrowser Control to embed IE in an application. The reference for this feature is available from this url:https://msdn.microsoft.com/en-us/library/aa753279(v=vs.85).aspx
and a sample Microsoft application that demonstrates the use of Print Templates can be used to demonstrate the problem (required for the reproduction steps). The application is available via this article and searching for "download spiffy".
Steps to reproduce the problem:
To see the full effect of the issue, first ensure there is a window from another application (like Windows Explorer) that will cover the sample applications window if brought to the foreground (making the Windows Explorer window full screen works).
Start the sample application (and ensure that the full screen Window Explorer is the next application to activate).
Then in the drop down box in the top right corner of the UI select Template8.htm.
Click the Print Preview button that is just below the drop down box (this will open a new Print Preview window).
In the new window click the Print… button (this will open a Print dialog).
Click the Print button at the bottom of the Print dialog.
The Print dialog closes (expected) and then the Print Preview window also closes (not expected), however the document is still printed successfully.
When the Print Preview windows is closed unexpectedly, the Windows Explorer window is brought to the foreground (obscuring the sample applications window).
If you reselect the sample application and click the Print Preview button again, the Print Preview dialog is not displayed unless you restart the application (this looks to be a symptom of the same issue, not a separate problem).
To see that the Print Preview window appears to be closed by the startDoc call, use the resource editor in Visual Studio (the exe can be opened directly by File | Open | File…) to edit the HTML resource "TEMPLATE8.HTM" (I found I needed to delete
it and add it back in for the change to stick), find the startDoc call and add two alerts, one on the line before and one on the line after. When IE is accessing the template, it is being done using the name of the executable (so do not rename the modified
version of printtemplates.exe, make the changes to a copy in a different directory if you don't want to change the original). Start the modified version of the application and follow the same steps as in the reproduction. This time, after clicking
the Print button in the Print dialog, the dialog will close, the first alert will pop up, then the Print Preview window will close, then
the second alert will pop up.
Thank you,
Warren.

Hi Shu,
I have noticed that the print templates API is listed as part of the Legacy APIs.
Is this just because it hasn't changed or is not new? Or does this mean that it is no longer maintained and may be removed (or at least deprecated) at some point in the future?
It would good to know if we should start planning for the implementation of a different method of printing.
I understand that the sample application is no longer maintained, but I also think that the Print Template API that it uses has not changed, and so should still work (and it does mostly).
If the Print Preview window was being closed as a result of using the Print dialog (and if it had behaved the same way with IE8) I would be willing to go with the by design argument.
I have found that the Print Preview window is not closed until startDoc is called, and it closes before control is returned from the startDoc function.
Just as part of investigating and try to find a workaround, if I call window.close(), any alert calls made no longer display the alert window after the close call.
Alert still functions after startDoc has closed the window however.
The is not the sort of consistent behaviour I would expect from something that is by design.
Also while investigating, I found that calling startDoc after calling window.close() results in an exception with the error code -2147467259 (0x80004005), this is probably quite normal and expected, but does indicate that the Web Browser Control should
not be closed till after printing.
I had found that old thread, and I had concluded it was the same issue, but it was also aimed at different aspect of the problem (which I see in the sample application, but not my application).
The visible issue I have is that my users think the application has been closed because after clicking print (on the Print dialog) the application gets hidden by other windows from other applications.
This aspect affects the sample in the same manner and so it was a convenient way to demonstrate the problem.
If IE connect do not look at this issue any time soon, do I have any other avenues to resolve this issue?
Thank you,
Warren.

I am in Muse 2014.3. When I edit a page, in the preview everything looks fine, but when I upload it to FTP, the page does not change, even when I upload the whole site. Is this a bug? I don't know what to do.

I am in Muse 2014.3. When I edit a page, in the preview everything looks fine, but when I upload it to FTP, the page does not change, even when I upload the whole site. Is this a bug? I don't know what to do.

Hi Jaap,
Are you sure about your FTP credentials (FTP folder and site URL) that you are using for the upload? Are you able to see the updated files in the remote directory of the FTP server, after you finish uploading the muse file, using an external FTP client like FileZilla?
Thanks
-Prashanth

Why are some jpg images scrambled when they appear in my screen saver? The same images look fine in Preview and Finder. Some images appear scrambled in the screen saver 'preview' window and the actual screen saver. Other jpg images look fine.

Why are some jpg images scrambled when they appear in my screen saver? The same images look fine in Preview and Finder. Some images appear scrambled in the screen saver 'preview' window and the actual screen saver. Other jpg images look fine.

The desktop image is fine, taken from the exact same pool of jpg photos. However, as soon as the slide show screen saver comes on, the images are scrambled. What is it about the apple screen saver algorithm that scrambles the pics?

(BUG) Preview Window blank on guide when tuned to Comcast Sportsnet channel!

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