BUG: Program crashes when trying to edit Capture Date

For some reason a few photos have bad (seriously bad) dates. Whenever I try to edit these using the edit capture date feature in the metadata menu, the program crashes.

Hmm.. what is "seriously bad date"? Month has more than 31 days? Not only numeric characters there in date?
Anyway, I can imagine only two scenarious seeing in LR:
1. LR shows uncorrect date (as you expect),
2. LR doesn't show capture date at all.
Workaround:
1. Check with some another exif reader what's really written in image file,
2. Image doesn't contain capture date tag at all or capture date doesn't conform to exif standard (was messed with some exif tool or image editor). Again check with some exif reader (ExifTool recommended).
Bogdan

Similar Messages

App crashes when trying to edit specific page

I need to edit a specific page of my site and I cannot open it as the app crashes when trying to. Does this happen often? It is my wife's business site and she is a novice so we are wondering if we should move to a more stable platform. There is nothing fancy on the page. We bought into iLife specifically because it was easy for her to manage and are interested to know if others see the same thing.

Your Public Profile indicates you're running Mac OS X (10.4.10) — if that's the case, you should upgrade to 10.4.11 via  menu > Software Update... then update your Public Profile and try editing your site again.
+"A lot of problems can be solved simply by..."+ Read more in the "Fix iWeb" section here:
http://www.iwebformusicians.com/WebMusic/iWebTips.html
But before trying such suggestions, read this:
_iWeb: Backing up your Domain file_
If still no luck, post some details of the crash and perhaps someone can help.
crankbait wrote:
It is my wife's business site...
iWeb is designed for personal sites and is a minor part of Apple's software repertoire. I suggest you consider web-design apps from companies dedicated to their product. Weebly is free and web-based — so you can update the site from any Mac or PC. It also offers e-commerce features:
http://blog.weebly.com/2/post/2009/05/announcing-weebly-e-commerce-features.html
Web-design apps for business sites tend to integrate SEO (Search Engine Optimization) — Sandvox Pro is an example:
http://www.karelia.com/sandvox/getyour_site_noticed_andb.html

Acrobat 9.0 Pro crashes when trying to edit fields

Acrobat 9.0 Professional crashes when I try to edit or add text fields. I am running Windows Vista. All other functions of Acrobat work.

There was an update this last week, taking the current version to 9.3.2. The early versions often have little bugs like you describe, so an update is the first thing to try. If you download the updates from Adobe.com (the downloads>updates page), be sure to download all of them and then install them in order. If you use the updates under help, you can usually update the lowest number one they show and return for any further updates.

Program crashes when trying to return item early

I have been having this issue since I started using Adobe Digital Editions in April 2014, but I never thought to search for a solution until now. Whenever I try to return a borrowed item early, I get one of two responses:
1. an error message that reads "Error returning item. License Server Communication Problem: E_BAD_LOAN_ID". (less often)
2. an error message stating that Adobe Digital Editions has stopped working and that the program needs to close. There is an option to debug but this also leads to the program crashing. (most often)
I have checked with the library and they refer me to Adobe for a solution because other clients are not having issues with borrowed ebooks. I am running Windows 8.1 Pro and Digital Editions version 3.0.
I read through the forum entries earlier and noticed that a couple of other users had this issue back in Sep 2014 but no solution was offered. Any assistance would be greatly appreciated.

Hmm.. what is "seriously bad date"? Month has more than 31 days? Not only numeric characters there in date?
Anyway, I can imagine only two scenarious seeing in LR:
1. LR shows uncorrect date (as you expect),
2. LR doesn't show capture date at all.
Workaround:
1. Check with some another exif reader what's really written in image file,
2. Image doesn't contain capture date tag at all or capture date doesn't conform to exif standard (was messed with some exif tool or image editor). Again check with some exif reader (ExifTool recommended).
Bogdan

Firefox 31.0 bug - FF crashes when trying to print Amazon web pages

Using Mac OS 10.6.8. Firefox crashing issue just started occurring for me after updating to FF 31.0 on 8-5-14. Prior to that FF has always worked perfectly for me with no printing issues or any other issues. Luckily FF does not crash when printing anything else. All other web pages work well so far except for Amazon.
Tried many different listings on Amazon but I get the same result; instant crash. Command P brings up the Print Window successfully, but as soon as I make the choice to Print, Preview or Save as a pdf, FF crashes. (By the way, my Safari browser works perfectly when printing these same web pages on Amazon. No crashes.)
Tried every single one of the Help suggestions regarding the printer settings, preferences, and other help suggestions for crashing issues but they made no difference at all. Cleared my FF cookies and cache, cleared my system and user caches, updated Flash Player and checked that all plugins were up-to-date, ran Disk Utility to repair permissions, and reset PRAM, but no luck.
Decided to reset FF last night but that resulted in no change at all. FF still crashes when attempting to print from Amazon. I reported this issue to Amazon, and they said they would contact Mozilla about it too. Thank you.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Programs Crash When Trying to Print in Mac OS 10.6.3

I have been having wireless problems with 10.6.3. The wireless connection drops all of a sudden. I took it into the Apple store and they reset my network setting by deleting a bunch of .plist files. Now, several programs crash (Numbers, Pages) when I try to print to a network printer. What should I do to fix this?
Howard

Here is part of the crash log:
Process: Numbers [252]
Path: /Applications/iWork '09/Numbers.app/Contents/MacOS/Numbers
Identifier: com.apple.iWork.Numbers
Version: 2.0.3 (332)
Build Info: Numbers-3320000~92
Code Type: X86 (Native)
Parent Process: launchd [113]
PlugIn Path: /Library/Printers/Xerox/PDEs/Xerox WorkCentre 742574287435.plugin/Contents/MacOS/Xerox WorkCentre 742574287435
PlugIn Identifier: com.xerox.print.pde.xeroxfeatures.wcp7425
PlugIn Version: 1.0.0 (390)
Date/Time: 2010-08-20 14:52:43.937 -0400
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 18958 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 18316 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 8EB7BBDC-CE12-437C-89E5-8AC4F3EA1671
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x924e1c60 CFStringGetLength + 80
1 com.apple.CoreFoundation 0x9254c980 CFCharacterSetCreateWithCharactersInString + 32
2 ...t.pde.xeroxfeatures.wcp7425 0x1dd22899 Sync + 761
3 ...int.framework.Print.Private 0x1cfa4d94 RunningAsRoot + 22282
4 ...int.framework.Print.Private 0x1cf93b96 0x1cf8d000 + 27542
5 ...int.framework.Print.Private 0x1cfb1d39 CarbonPrintButtonEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 26126
6 com.apple.AppKit 0x945ad5c6 -[NSApplication sendAction:to:from:] + 112
7 com.apple.sf.sfapplication 0x02bb9c32 -[SFAppApplication sendAction:to:from:] + 608
8 com.apple.AppKit 0x9468cd41 -[NSControl sendAction:to:] + 108
9 com.apple.AppKit 0x946887f2 -[NSCell _sendActionFrom:] + 169
10 com.apple.AppKit 0x94687ae9 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
11 com.apple.AppKit 0x946dd145 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
12 com.apple.AppKit 0x9468653f -[NSControl mouseDown:] + 812
13 com.apple.AppKit 0x94684548 -[NSWindow sendEvent:] + 5549
14 com.apple.AppKit 0x9459d1af -[NSApplication sendEvent:] + 6431
15 com.apple.sf.sfapplication 0x02bb525b -[SFAppApplication sendEvent:] + 789

Lightroom 1.0 crashes when I select "With Capture Date"

Library module. Find. When I select the check box "With Capture Date:", Lightroom crashes immediately. How do I report this to Adobe ?

I guess you could start here: http://www.adobe.com/support/photoshoplightroom/
You will want to share the exact system details and the nature of the crash.

After upgrading to ios5.1 photo app crashes when trying to edit "cropping"photos. I've shut it down and also tried a reboot.

Does anyone else experience this problem?
When I try to edit photos in the photo app and in the camera app
I try to crop them and the system will randomly crash. Giving me
either a circle ticking logo on a black screen or the system will
reboot completely with a black screen, Apple logo, and then
back to the lock screen.

I have a PC running Windows Vista so what I had to do was in iTunes make sure that all my photos were SYNC'd with my pictures directory. After that when I was sure that I had all the photos that were on my iPhone in my windows pictures directories then I deleted all my pictures off of my iPhone. In order to do this once you plug your iPhone into your computer via the 30 pin dock connector cable, and after the computer recognizes your iPhone, a window will pop up in Windows that shows your device. iOs will allow you to open up a file folder that contains your photos.
Note: there may be several file folders depending on the library size of your pictures and if you have photo stream enabled. In my case I had four folders and these folders or a combination of numbers and letters. These folder names are randomly generated through iOS but just be aware that these folders contain your photos and videos. I know that one folder was just my photo stream because I did not have very many pictures, and two folders had my entire photo library and camera roll in them and another folder had just my videos in it.
The process is pretty simple: once I open these folders, I highlighted all my pictures and deleted them. Once they were deleted off the phone then I went into the iTunes "summary" page for my iPhone. I then went to the "photos" tab and I made sure that the box was checked to sync my photos. In my case I don't have my entire photo library on my phone so I have selected folders button checked. Then I just SYNC'd my phone again. It didn't take too long for iTunes to transfer all my photos back to my phone. After this process was complete I checked all my photos and tried to crop them and had no problems. I also did some screen captures on my phone by pressing the sleep/wake button and the home button at the same time. Again I tried to crop photos and had no problem.
So what I believe with the expert advice from Adam Christiansen of the Mac cast podcast was that I had a corrupt photo file or corrupt metadata from a photo file. So what this was doing was causing a system crash and reboot in iOS. I was able to verify this in my diagnostic files on my iPhone in the settings / general / about / diagnostics and usage / diagnostics and usage data TABS.
I HOPE THIS HELPS YOU AS IT ALLEVIATED MY PROBLEM. I HAVEN'T HAD ANYMORE PROBLEMS WITH THIS ISSUE AND WHAT I'VE DESCRIBED ABOVE IS A WAY TO DO IT WITHOUT RESTORING YOUR ENTIRE IPHONE. IF YOU STILL HAVE PROBLEMS AFTER DOING THIS THEN YOU HAVE ANOTHER PROBLEM WHICH PROBABLY REQUIRES THAT YOU DO DO A COMPLETE RESTORE OF YOUR IPHONE. BUT BEFORE YOU DO THE RESTORE MAKE SURE THAT YOU BACKUP YOUR IPHONE AND I WOULD SUGGEST DOING THAT TO YOUR COMPUTER AND NOT TO ICLOUD; MY REASON FOR THIS IS THOUGH ICLOUD IS A WAY TO DO IT IT JUST TAKES MORE TIME TO RESTORE FROM A BACKUP VIA ICLOUD AS OPPOSED TO A TETHERED BACKUP VIA THE 30 PIN DOCK CONNECTOR CABLE TO YOUR COMPUTER.

Annoying bug - program crashes when "Paste as Background" is used

Guys, I have a nasty bug which is making edits VERY time-consuming, and I'm hoping that someone can help.
When I wish to replace a slide background, either with a new background copied from Paint, or from another slide (using the Copy Background function), it basically crashes every single time if I try and perform this more than once. (ie. I can change one background, save, close down the program entirely, restart, and I'm fine. If I try to do a second "paste as background", the screen freezes up badly, the slide being pasted into in filmstrip view goes white, and I cannot save the changes, though it appears to save. See the images below.
It's gotten worse as the project has increased in size. It's now pretty big - 182 slides - though I would have expected the software to handle it. It was occurring noticeably when the project was only 50 odd slides though.
Thanks guys
Lynton
1) I copy.
2) I paste.
3) It's crashed. Screen frozen, slide being pasted into white in filmstrip view. Saving is not possible.
4) If I restart the entire program it works OK again and I can retrieve the project up to the PRIOR save (ie. I lost work!!). If I close just that project I get the following error, and I can't open effectively. This error presumably holds the key to what just went wrong with the crash.

Hi there
Sorry, but once you surpassed about 65 slides you entered the danger zone. Frankly, I'm surprised that's the only issue you are seeing with that many slides!
The recommendation is to keep projects somewhere between 50-65 slides.
Bottom line is that you need to break the project apart into different sections and make smaller segments you link together.
Cheers... Rick
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Programs crash when trying to load

I installed Adobe Master Collection CS5. I used it a couple days with no issues at all. The this morning I attempted to open After Effects to work on a project I had begun 2 days ago and it crashed.
I have searched around a bit and one person had mentioned that they had similar issues with CS4 programs, and the problem for them tunred out to be a bad font, thy removed the font and it worked perfectly.... I have a ton of fonts, how to tell which font, if any might be the problem?
I've also seen that this is a pretty wide ranging issue that people have had with Snow Leopard, unfortunately this is a brand new computer and never had any OS other than Snow Leopard. Help?
this is the crash log:
Process: After Effects [2803]
Path: /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 10.0 (10.0)
Code Type: X86-64 (Native)
Parent Process: launchd [108]
Date/Time: 2010-06-01 12:20:30.051 -0700
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 862632 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 26112 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 694B7FC9-27E3-47B2-9147-C0DDEB113CD2
Exception Type: EXCBADACCESS (SIGABRT)
Exception Codes: KERNINVALIDADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
etc, etc...

For fonts, I found the following from another poster -
Check for duplicate fonts.
Applications>Font Book
Select “All Fonts”
If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
To clean this up, select a “black dotted” font or the Apple + click to select multiple dotted fonts;
Edit>Resolve>Duplicates.
What the above does is turns off the duplicates & multiple version fonts. Not delete them.
More than likely the “extras” were installed by other programs and/or other users.
Clear out font caches
Use FontNuke. It does all the work for you. And, best of all it’s FREE.
Adobe software issues should be posted on their forums - http://forums.adobe.com/index.jspa

Combining PDF Form causes fields to disappar, Acrobat to crash when trying to edit combined PDF

I have a 10 page PDF form that I can edit normally. I combine it using the Combine Files wizard. The resulting PDF has several fields disappear upon saving, and causes Acrobat to crash every time if I try to edit the form. I can combine the original PDF form with no other document, and the error still occurs. I have several similarly named fields, such as Name#1 and Name#2, and it seems that all those fields disappear after going through the Combine Files process. I can open the resulting PDF, and fill in the remaining fields, but attempting to edit the form causes Acrobat to crash each and every time.
I have used this process before, with no problems, but it fails every time on this form.
This is the error in the Event Viewer: Faulting application Acrobat.exe, version 10.0.0.396, time stamp 0x4cc5ebc0, faulting module AcroForm.api, version 10.0.0.396, time stamp 0x4cc5f5cc, exception code 0xc0000005, fault offset 0x0012d905
This is using Acrobat X Standard and Pro on XP Pro and Vista.
If I open the original PDF, and insert a new PDF as new pages, that works fine.
I updated Acrobat to the latest patch, problem remains. I don't know how to resolve this.

Did a little more testing and this is what I found. If I use the "Insert from file" feature to combine a cover sheet plus 3 AcroForms (inserting each file one by one), eveyrthing appears to work. However, if I use the "Combine via Acrobat" feature I run into the issue of fields disappearing once combined.
I shoudl also add that perhaps the issue had something to do with the fact that I initally produced the cover page pdf via Photoshop "save as PDF". Perhaps that contirbutted to the structure issue despite it being a PDF...maybe under the hood things are structured differently. Who knows.
Just FYI for others: What appears to be working is using the "Insert from file" option vs "Combing via Acrobat". Also, if you are including a non-AcroForm PDF, be sure it a traditional vs. saving as a PDF from Photoshop.
Alot of this may be a fluke, but it seems to fix my issue - for now.

Programs crash when trying to print

Each time I select (command+p) for print or select print from the apple pull down menu, the program encounters an error. This happens with Word, Textedit, Preview...
Any thoughts?
BTW I am using an HP deskjet 6840

here's what happened in Textedit...
Date/Time: 2007-05-01 15:07:26.044 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: TextEdit
Path: /Applications/TextEdit.app/Contents/MacOS/TextEdit
Parent: WindowServer [54]
Version: 1.4 (220)
Build Version: 293
Project Name: TextEdit
Source Version: 2200000
PID: 578
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907e4b00 CFStringCreateMutableCopy + 64
1 libdjHPUtils.6.1.dylib 0x060e8e14 _as__9AHPStringPC10_CFString + 1208
2 com.hp.print.pde.Puffin 0x05681ab8 dyldstubmemchr + 89763924
3 com.hp.print.pde.Puffin 0x05674028 dyldstubmemchr + 89707972
4 com.hp.print.pde.Puffin 0x05673e34 dyldstubmemchr + 89707472
5 com.hp.print.pde.Puffin 0x057c059c .Q2t19ABasicClassRegistry3Z13ACRControllerZt20AKeyMapRegistryModel1Z9AHPStringZ22 KeyMapRegistryModelTagt16ClassFactoryType2Z28ADriverInformationControllerZQ2t21A KeyClassFactorySpace1ZB323KeyClassFactoryProtocol + 864

FCE HD Crashes when trying to open "capture" window.

The subject line says it all.... I open FCE HD, try to open the capture window (either by shortcut or by menu) I get the "Initializing Capture" and boom, FCE closes down. It's not even the kind of crash that gives me a dialog box with an opportunity to report the crash to Apple.
I haven't used FCE since I upgraded to Tiger...could that be it?
Any ideas?

See this article: it may be all you need:
http://docs.info.apple.com/article.html?artnum=301852
I did the following:
removed:
system library:preferences: anything with Quicktime in name
system library:quicktime: I discarded all of these components, but then had to reinstall them from their various install disks (FCE, LiveType, etc.); I'd save them in another folder and see what shows up after a Quicktime reinstallation, and put back the ones which QT didn't install itself. After install, if everything works, then you've got a good set; if something still is awry, try putting the old, pre-install components back one at a time until everything works. (fingers crossed).
user library:preference: anything with Quicktime in the name
Applications: quicktime player
This is a not a guaranteed comprehensive list: I'm doing it from memory and searching around my system for quicktime system files. The diciest part would be the "components" some of which are part of the quicktime installation, some of which come from other applications.
Then I downloaded the latest Quicktime from the quicktime area and installed it.
Before you mess with this, do a back up of your system so you don't wind up with something which doesn't work at all.
Oh, and one other thought: if you have any antivirus software installed, turn it off.
Ed

Premiere Pro CC crashes when trying to Export Media

I really hope someone can help me with this.
I bought a brand new Dell XPS 15 because I will be studying multimedia production next year. Next week I'm registering for the art school and I'll be able to buy a CC student license. I installed the Creative Cloud Trial Version because I couldn't wait to check out the new features in Photoshop and Premiere Pro. However after working on a Premiere Pro project for several hours, the program crashed when trying the Export>Media function.
As soon as I hit Export>Media in every project I make in Premiere Pro, the following dialog box pops up: "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.". I'm not able to export my project, not even by using the keyboard shortcut Ctrl+M.
I already tried reinstalling Creative Cloud, without any luck. Any idea what could be causing this? I really need this fixed before school starts, so help is much appreciated.
Here are my system specs:
- Intel Core i7-4712HQ processor
- 16GB DDR3L RAM
- Nvidia GeForce GT750M 2GB
- 500GB SSD
Thanks to everyone willing to take a look at my problem.

Hi John,
Thanks for your response. I checked all those links but I'm afraid none of those solves my problem. My GPU drivers are up to date and changing BIOS settings to fixed to disable Nvidia Optimus doesn't work as well.
I checked Windows Event Viewer and the error shows as following:
EventData
Adobe Premiere Pro.exe
8.0.0.169
536f4f89
MSVCR110.dll
11.0.51106.1
5098826e
c0000409
00000000000740c4
21b4
01cf994108252059
C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
C:\Windows\SYSTEM32\MSVCR110.dll
a2ad4021-0534-11e4-8260-e82aea8638f9

Ipod restarts when trying to edit photos

when i go to edit a photo my ipod restarts itself

Many users notice this bug -- it happens when trying to edit a screenshot taken on the iPod. It seems to only apply to the iPod touch, as it works on iPhone or iPad. This bug has been reported.
If that is the case, the user should submit another bug report for it again via this link: http://www.apple.com/feedback/ipodtouch.html
B-rock

BUG: Program crashes when trying to edit Capture Date

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