Bug related to ATI Mobility Radeon 9600 / Different graphic cards ?

I have posted in different post regarding a color shift I experience in my pictures using Aperture.
All my displays are hardware calibrated and I'm starting to suspect it's related to a bug related to spesific graphic cards?
A picture illustrating my problem can be seen here:
http://homepage.mac.com/mr.lee/Aperture/
What graphic cards do the rest of you have that experience similar problems?
I have read that Apple maybe will include an update on some grapic cards in their 10.4.4 update and hope this will solve my problem
It's strange to see that the loupe function in the illustating picture shows the correct blue colors in one of the frames (the frame normally used to view the details in pictures not zoomed to 100% like I did in this example)
1,33GHz 17" PowerBook G4, 23" Apple Cinema HD Display   Mac OS X (10.4.3)   2GB RAM

I've got the same problem with my ATI Radeon 9600 XT. The histogram on a B&W image even shows non-identical RGB curves
http://www.mungosmash.com/ViewPhotograph.php?GUID=246
I'm almost positive it's a bug with the ATI drivers.

Similar Messages

  • Where do I get ATI mobility Radeon 9600/9700 Driver for Satellite M30?

    Hey ho, had to reinstall winxp now i cant get any drievrs for the graphic card, I tried ATI they got the ones i need, but say they dont support toshiba notebooks and i cant install or even download the driver i need.i looked everywhere . on this site in the drivers section i cant find any ati drivers or any graphic drivers at all...Anyone got a Link for me plz?
    Ati mobility Radeon 9600/9700 Driver for Satellite M30
    Hope this works somehow been looking all day long now :(

    Hi,
    its your lucky day my friend.
    Check this sites and download the drivers you need:
    http://www.laptopvideo2go.com/
    http://www.omegadrivers.net/
    The drivers are native Nvidia/ATI drivers but the *.inf files (the files where the hardware information and the settings for the cards are listed) were fitted for mobile systems. That means you can install them on your machine and by the way you will get the most actual drivers.
    Greets

  • ATI Mobility Radeon HD 5470 Graphics (switchable)

    hello 
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    This question was solved.
    View Solution.

    Hi
    1.pictures
    http://kepfeltoltes.hu/view/130402/10335707481_www.kepfeltoltes.hu_.jpg
    http://kepfeltoltes.hu/view/130402/4370829842_www.kepfeltoltes.hu_.jpg
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  • ATI Radeon 9600 PRO Graphics Card

    I am thinking of upgrading my graphics card, my computer came with a Nvidia Geforce4 mx, I was at the apple store and noticed a few people having problems with this card. I was wondering if anyone out there has any info for me about the odds of this card working on my Quicksilver G4 933 MHz. Iam driving a Cinema Display 20 inch. I really like gaming online and could use the added memory that the ATI Radeon Pro 9600 has, plus my curent card has problems with full screen games.

    StephanZcat,
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    JBernstein:
    Apple usually has a disclaimer about all 3rd party upgrades to Mac's that states they 'do not support them'. So, if it's not for sale at the Apple Store or a Dealer, "It's not supported" - even if it works just fine. For Apple Authorized Do-it-Yourself upgrades there is a page you can access:
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    http://www.cubeowner.com/forums/index.php?act=Attach&type=post&id=1327
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    Look at this for compatible video cards for a Sawtooth:
    http://eshop.macsales.com/MyOWC/Upgrades.cfm?model=166&type=Video&TI=%23TimeForm at%28Now%28%29%2C&shoupgrds=ShowUpgrades
    Finally, there are a host of 'flashed' PC video cards available for Mac's on Ebay. I have a few and most work fine. If you want to see some options, I suggest you look at what a seller named 'yoyomarv' has for sale. Ask questions before you buy. A card you might consider is a converted NVidia Geforce 4 Ti 4600
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    Dave

  • Can not install latest ATI mobility Radeon x1600 display driver for my Satellite A100

    Hello,
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    > Can I still install the new Catalyst driver or it's better if I don't?
    I dont recommend the installation of any 3rd party graphic drivers. The fact is that such drivers are not tested and not certified and nobody knows how such driver would affect the notebooks hardware in worst case it could lead to the GPU overheating and damage
    best regards

  • Will the ATI Mobility Radeon HD 3400 Series Graphics card be capable of outputting at 2560x1440?

    I currently have a dell studio 15 laptop with an ATI Mobility Radeon HD 3400 graphics card, i'm planning to upgrade to an iMac with the same 27 inch display as the one in this forum but i was hoping to continue to use this computer and use the iMacs great display as an external monitor whenever i want to use windows, i was wondering if my graphics card supports such a high resolution or not?
    Thanks

    Since I'm running Windows 7 Enterprise, I cannot use Windows Update as it is controlled by WSUS. Anyway, after hours of discussing with the IT experts at my workplace, none of them could solve the problem. They even said I can never run my video card again as it is not compatible with Windows 7.
    But I didn't give up.
    After hours of figuring out a solution, I decided to download and try out the "ThinkPad Switchable Graphics Driver for Windows 7 - ThinkPad R400, T400, T500, W500" and guessed what? It worked! The Catalyst center was also installed. Who knew it was the Switchable Graphics Driver when the ATI card was the only one shown in Device Manager to be not working.
    Here's the link:
    http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-73641
    I hope this works for all of you who had the same problems as me. Cheers!

  • ATI Mobility Radeon X600 driver update installs but screen goes black

    My HP Pavilion zd8000 came with the ATI Mobility Radeon X600 graphics card.
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    Had to restart in safe mode and uninstall.
    Anyone else with this problem? Anyone find a solution?
    Thanks.

    Hello,
    According to your problem description, please perform the following steps to narrow down the issue.
    Run Windows Low-resolution 
    1) Detach all unnecessary peripheral devices from your computer, such as printers, scanners and removable storage devices.
    2) Restart the computer.
    3) Keep pressing the F8 key until the Windows Startup menu appears.
    4) Choose Enable Low-resolution video (640*480) option, and press Enter.
    5) Then install the display card driver in Windows Low-resolution mode.
    (You should contact ATI support to obtain the right device driver compatible with Windows 7)
    Note: In Low-resolution Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary.
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  • [Solved] ATI Mobility Radeon HD 2300 Problem - fglrx not loading

    I changed the currently unreliable GS 8600 nvidia card in my laptop to a compatible old ATI HD 2300 card from a similar model laptop but I can't get the Catalyst drivers to work with it. The open source driver xf86-video-ati works well with it for basic use, but is not so good for 3D. This card should work with an Amilo xi-2428 & has done for other people who have developed faulty nvidia cards.
    I have the legacy driver installed from AUR (Catalyst-total-hd234k) and have enabled Vi0L0's [xorg112] server properly in pacman.conf & downgraded to Xorg-server 1.12. I also tried downgrading to Xorg-server 1.11 & reinstalling the drivers from AUR. Plus I have enabled and tried Vi0L0's [catalyst-hd234k] repo in place of the AUR package each time too. Made no difference. I've blacklisted radeon too.
    When the laptop boots systemd-modules-load.service shows as failed.
    $ sudo systemctl --failed
    UNIT LOAD ACTIVE SUB DESCRIPTION
    systemd-modules-load.service loaded failed failed Load Kernel Modules
    LOAD = Reflects whether the unit definition was properly loaded.
    ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
    SUB = The low-level unit activation state, values depend on unit type.
    1 loaded units listed. Pass --all to see loaded but inactive units, too.
    To show all installed unit files use 'systemctl list-unit-files'.
    [fyn@Finnix ~]$ systemctl status systemd-modules-load
    systemd-modules-load.service - Load Kernel Modules
    Loaded: loaded (/usr/lib/systemd/system/systemd-modules-load.service; static)
    Active: failed (Result: exit-code) since Wed, 2012-12-19 15:29:57 GMT; 7min ago
    Docs: man:systemd-modules-load.service(8)
    man:modules-load.d(5)
    Process: 121 ExecStart=/usr/lib/systemd/systemd-modules-load (code=exited, status=1/FAILURE)
    It is only the fglrx module which fails to load:-
    $ sudo journalctl -b _PID=121
    -- Logs begin at Fri, 2012-10-26 09:21:22 GMT, end at Wed, 2012-12-19 15:38:07 G
    Dec 19 15:29:56 Finnix systemd-modules-load[121]: Failed to insert 'fglrx': No such device
    Dec 19 15:29:56 Finnix systemd-modules-load[121]: Inserted module 'nfs'
    Dec 19 15:29:57 Finnix systemd-modules-load[121]: Inserted module 'vboxnetflt'
    I have no idea how to get fglrx to load & since it fails to load so early during boot I doubt the problem lies with my Xorg.conf. Likewise neither aticonfig or the ATI control center work.
    aticonfig: No supported adapters detected
    amdcccle just give this message
    "There was a problem initializing Catalyst Control Center Linux edition. It could be caused by the following.
    No AMD graphics driver is installed, or the AMD driver is not functioning properly.
    Please install the AMD driver appropriate for you AMD hardware, or configure using aticonfig."
    Graphic card info
    $ hwinfo --gfxcard
    27: PCI 100.0: 0300 VGA compatible controller (VGA)
    [Created at pci.319]
    Unique ID: VCu0.SZRyUClQNUF
    Parent ID: vSkL.rRA4AOLb3d5
    SysFS ID: /devices/pci0000:00/0000:00:01.0/0000:01:00.0
    SysFS BusID: 0000:01:00.0
    Hardware Class: graphics card
    Model: "ATI M71 [Mobility Radeon X2100]"
    Vendor: pci 0x1002 "ATI Technologies Inc"
    Device: pci 0x7210 "M71 [Mobility Radeon X2100]"
    SubVendor: pci 0x1734 "Fujitsu Technology Solutions"
    SubDevice: pci 0x1107
    Revision: 0xce
    Memory Range: 0xd0000000-0xdfffffff (ro,non-prefetchable)
    I/O Ports: 0x2000-0x2fff (rw)
    Memory Range: 0xcfef0000-0xcfefffff (rw,non-prefetchable)
    Memory Range: 0xcfe00000-0xcfe1ffff (ro,non-prefetchable,disabled)
    IRQ: 5 (no events)
    I/O Ports: 0x3c0-0x3df (rw)
    Module Alias: "pci:v00001002d00007210sv00001734sd00001107bc03sc00i00"
    Driver Info #0:
    Driver Status: radeon is not active
    Driver Activation Cmd: "modprobe radeon"
    Config Status: cfg=new, avail=yes, need=no, active=unknown
    Attached to: #8 (PCI bridge)
    Primary display adapter: #27
    my Xorg.conf derived mainly from a newly generated config using Xorg :0 -configure
    Section "ServerLayout"
    Identifier "Arch"
    Screen 0 "Screen0" 0 0
    Screen 1 "Screen1" RightOf "Screen0"
    InputDevice "Mouse0" "CorePointer"
    InputDevice "Keyboard0" "CoreKeyboard"
    EndSection
    Section "Files"
    ModulePath "/usr/lib/xorg/modules"
    FontPath "/usr/share/fonts/misc/"
    FontPath "/usr/share/fonts/TTF/"
    FontPath "/usr/share/fonts/OTF/"
    FontPath "/usr/share/fonts/Type1/"
    FontPath "/usr/share/fonts/100dpi/"
    FontPath "/usr/share/fonts/75dpi/"
    EndSection
    Section "Module"
    Load "glx"
    EndSection
    Section "InputDevice"
    Identifier "Keyboard0"
    Driver "kbd"
    EndSection
    Section "InputDevice"
    Identifier "Mouse0"
    Driver "mouse"
    Option "Protocol" "auto"
    Option "Device" "/dev/input/mice"
    Option "ZAxisMapping" "4 5 6 7"
    EndSection
    Section "Monitor"
    Identifier "Monitor0"
    VendorName "Monitor Vendor"
    ModelName "Monitor Model"
    EndSection
    Section "Monitor"
    Identifier "Monitor1"
    VendorName "Monitor Vendor"
    ModelName "Monitor Model"
    EndSection
    Section "Device"
    ### Available Driver options are:-
    ### Values: <i>: integer, <f>: float, <bool>: "True"/"False",
    ### <string>: "String", <freq>: "<f> Hz/kHz/MHz",
    ### <percent>: "<f>%"
    ### [arg]: arg optional
    #Option "NoAccel" # [<bool>]
    #Option "SWcursor" # [<bool>]
    #Option "EnablePageFlip" # [<bool>]
    #Option "AccelDFS" # [<bool>]
    #Option "IgnoreEDID" # [<bool>]
    #Option "ColorTiling" # [<bool>]
    #Option "ColorTiling2D" # [<bool>]
    #Option "RenderAccel" # [<bool>]
    #Option "SubPixelOrder" # [<str>]
    #Option "AccelMethod" # <str>
    #Option "DRI" # [<bool>]
    #Option "TVStandard" # <str>
    #Option "EXAVSync" # [<bool>]
    #Option "EXAPixmaps" # [<bool>]
    #Option "ZaphodHeads" # <str>
    #Option "EnablePageFlip" # [<bool>]
    #Option "SwapbuffersWait" # [<bool>]
    Identifier "Card0"
    Driver "fglrx" # Essential.
    # Driver "vesa"
    BusID "PCI:1:0:0" # Recommended if autodetect fails.
    Option "OpenGLOverlay" "0" ##
    Option "XAANoOffscreenPixmaps" "false" ##
    EndSection
    Section "Device"
    ### Available Driver options are:-
    ### Values: <i>: integer, <f>: float, <bool>: "True"/"False",
    ### <string>: "String", <freq>: "<f> Hz/kHz/MHz",
    ### <percent>: "<f>%"
    ### [arg]: arg optional
    #Option "ShadowFB" # [<bool>]
    #Option "DefaultRefresh" # [<bool>]
    #Option "ModeSetClearScreen" # [<bool>]
    Identifier "Card1"
    Driver "fglrx"
    # Driver "vesa"
    BusID "PCI:1:0:0"
    EndSection
    Section "Screen"
    Identifier "Screen0"
    Device "Card0"
    Monitor "Monitor0"
    DefaultDepth 24
    SubSection "Display"
    Viewport 0 0
    Depth 24 # Should not change from '24'
    Modes "1280x800" "1280x800" ## 1st value=default resolution, 2nd=maximum.
    Virtual 1664 1200 ## (x+64, y) to workaround potential OGL rect. artifacts/
    EndSubSection
    EndSection
    Section "Screen"
    Identifier "Screen1"
    Device "Card1"
    Monitor "Monitor1"
    SubSection "Display"
    Viewport 0 0
    Depth 1
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 4
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 8
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 15
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 16
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 24
    EndSubSection
    EndSection
    Section "DRI"
    Mode 0666 # May help enable direct rendering.
    EndSection
    Xorg log
    [ 22.305]
    X.Org X Server 1.12.4
    Release Date: 2012-08-27
    [ 22.306] X Protocol Version 11, Revision 0
    [ 22.306] Build Operating System: Linux 3.4.8-1-ARCH x86_64
    [ 22.307] Current Operating System: Linux Finnix 3.6.10-1-ARCH #1 SMP PREEMPT Tue Dec 11 09:40:17 CET 2012 x86_64
    [ 22.307] Kernel command line: root=/dev/sda3 ro video=vesa:off vga=0x360 init=/usr/lib/systemd/systemd nomodeset
    [ 22.308] Build Date: 27 August 2012 08:04:39AM
    [ 22.308]
    [ 22.309] Current version of pixman: 0.28.2
    [ 22.309] Before reporting problems, check
    to make sure that you have the latest version.
    [ 22.310] Markers: (--) probed, (**) from config file, (==) default setting,
    (++) from command line, (!!) notice, (II) informational,
    (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
    [ 22.312] (==) Log file: "/var/log/Xorg.0.log", Time: Wed Dec 19 13:14:33 2012
    [ 22.312] (==) Using config file: "/etc/X11/xorg.conf"
    [ 22.313] (==) Using config directory: "/etc/X11/xorg.conf.d"
    [ 22.313] (==) ServerLayout "Arch"
    [ 22.313] (**) |-->Screen "Screen0" (0)
    [ 22.313] (**) | |-->Monitor "Monitor0"
    [ 22.313] (**) | |-->Device "Card0"
    [ 22.313] (**) |-->Screen "Screen1" (1)
    [ 22.313] (**) | |-->Monitor "Monitor1"
    [ 22.313] (**) | |-->Device "Card1"
    [ 22.313] (**) |-->Input Device "Mouse0"
    [ 22.313] (**) |-->Input Device "Keyboard0"
    [ 22.313] (==) Automatically adding devices
    [ 22.313] (==) Automatically enabling devices
    [ 22.313] (WW) The directory "/usr/share/fonts/OTF/" does not exist.
    [ 22.313] Entry deleted from font path.
    [ 22.313] (WW) The directory "/usr/share/fonts/OTF/" does not exist.
    [ 22.313] Entry deleted from font path.
    [ 22.313] (**) FontPath set to:
    /usr/share/fonts/misc/,
    /usr/share/fonts/TTF/,
    /usr/share/fonts/Type1/,
    /usr/share/fonts/100dpi/,
    /usr/share/fonts/75dpi/,
    /usr/share/fonts/misc/,
    /usr/share/fonts/TTF/,
    /usr/share/fonts/Type1/,
    /usr/share/fonts/100dpi/,
    /usr/share/fonts/75dpi/
    [ 22.313] (**) ModulePath set to "/usr/lib/xorg/modules"
    [ 22.313] (WW) Hotplugging is on, devices using drivers 'kbd', 'mouse' or 'vmmouse' will be disabled.
    [ 22.313] (WW) Disabling Mouse0
    [ 22.314] (WW) Disabling Keyboard0
    [ 22.314] (II) Loader magic: 0x7c8b00
    [ 22.314] (II) Module ABI versions:
    [ 22.314] X.Org ANSI C Emulation: 0.4
    [ 22.314] X.Org Video Driver: 12.1
    [ 22.314] X.Org XInput driver : 16.0
    [ 22.314] X.Org Server Extension : 6.0
    [ 22.315] (--) PCI:*(0:1:0:0) 1002:7210:1734:1107 rev 206, Mem @ 0xd0000000/268435456, 0xcfef0000/65536, I/O @ 0x00002000/256, BIOS @ 0x????????/131072
    [ 22.315] (WW) Open ACPI failed (/var/run/acpid.socket) (No such file or directory)
    [ 22.315] (II) "extmod" will be loaded by default.
    [ 22.315] (II) "dbe" will be loaded by default.
    [ 22.315] (II) "glx" will be loaded. This was enabled by default and also specified in the config file.
    [ 22.315] (II) "record" will be loaded by default.
    [ 22.315] (II) "dri" will be loaded by default.
    [ 22.315] (II) "dri2" will be loaded by default.
    [ 22.315] (II) LoadModule: "glx"
    [ 22.315] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
    [ 22.315] (II) Module glx: vendor="Advanced Micro Devices, Inc."
    [ 22.315] compiled for 6.9.0, module version = 1.0.0
    [ 22.315] (II) Loading extension GLX
    [ 22.315] (II) LoadModule: "extmod"
    [ 22.315] (II) Loading /usr/lib/xorg/modules/extensions/libextmod.so
    [ 22.315] (II) Module extmod: vendor="X.Org Foundation"
    [ 22.315] compiled for 1.12.4, module version = 1.0.0
    [ 22.315] Module class: X.Org Server Extension
    [ 22.315] ABI class: X.Org Server Extension, version 6.0
    [ 22.315] (II) Loading extension MIT-SCREEN-SAVER
    [ 22.316] (II) Loading extension XFree86-VidModeExtension
    [ 22.316] (II) Loading extension XFree86-DGA
    [ 22.316] (II) Loading extension DPMS
    [ 22.316] (II) Loading extension XVideo
    [ 22.316] (II) Loading extension XVideo-MotionCompensation
    [ 22.316] (II) Loading extension X-Resource
    [ 22.316] (II) LoadModule: "dbe"
    [ 22.316] (II) Loading /usr/lib/xorg/modules/extensions/libdbe.so
    [ 22.316] (II) Module dbe: vendor="X.Org Foundation"
    [ 22.316] compiled for 1.12.4, module version = 1.0.0
    [ 22.316] Module class: X.Org Server Extension
    [ 22.316] ABI class: X.Org Server Extension, version 6.0
    [ 22.316] (II) Loading extension DOUBLE-BUFFER
    [ 22.316] (II) LoadModule: "record"
    [ 22.316] (II) Loading /usr/lib/xorg/modules/extensions/librecord.so
    [ 22.316] (II) Module record: vendor="X.Org Foundation"
    [ 22.316] compiled for 1.12.4, module version = 1.13.0
    [ 22.316] Module class: X.Org Server Extension
    [ 22.316] ABI class: X.Org Server Extension, version 6.0
    [ 22.316] (II) Loading extension RECORD
    [ 22.316] (II) LoadModule: "dri"
    [ 22.316] (II) Loading /usr/lib/xorg/modules/extensions/libdri.so
    [ 22.316] (II) Module dri: vendor="X.Org Foundation"
    [ 22.316] compiled for 1.12.4, module version = 1.0.0
    [ 22.316] ABI class: X.Org Server Extension, version 6.0
    [ 22.316] (II) Loading extension XFree86-DRI
    [ 22.316] (II) LoadModule: "dri2"
    [ 22.316] (II) Loading /usr/lib/xorg/modules/extensions/libdri2.so
    [ 22.317] (II) Module dri2: vendor="X.Org Foundation"
    [ 22.317] compiled for 1.12.4, module version = 1.2.0
    [ 22.317] ABI class: X.Org Server Extension, version 6.0
    [ 22.317] (II) Loading extension DRI2
    [ 22.317] (II) LoadModule: "fglrx"
    [ 22.317] (II) Loading /usr/lib/xorg/modules/drivers/fglrx_drv.so
    [ 22.333] (II) Module fglrx: vendor="FireGL - ATI Technologies Inc."
    [ 22.333] compiled for 1.4.99.906, module version = 8.97.2
    [ 22.333] Module class: X.Org Video Driver
    [ 22.333] (II) Loading sub module "fglrxdrm"
    [ 22.333] (II) LoadModule: "fglrxdrm"
    [ 22.333] (II) Loading /usr/lib/xorg/modules/linux/libfglrxdrm.so
    [ 22.333] (II) Module fglrxdrm: vendor="FireGL - ATI Technologies Inc."
    [ 22.333] compiled for 1.4.99.906, module version = 8.97.2
    [ 22.333] (II) ATI Proprietary Linux Driver Version Identifier:8.97.2
    [ 22.333] (II) ATI Proprietary Linux Driver Release Identifier: UNSUPPORTED-8.97.100.3
    [ 22.333] (II) ATI Proprietary Linux Driver Build Date: Jul 3 2012 23:56:30
    [ 22.333] (++) using VT number 1
    [ 22.334] (WW) Falling back to old probe method for fglrx
    [ 22.337] (II) Loading PCS database from /etc/ati/amdpcsdb
    [ 22.337] (EE) No supported AMD display adapters were found
    [ 22.337] (EE) No devices detected.
    [ 22.337]
    Fatal server error:
    [ 22.337] no screens found
    [ 22.337]
    Please consult the The X.Org Foundation support
    at
    for help.
    [ 22.337] Please also check the log file at "/var/log/Xorg.0.log" for additional information.
    [ 22.337]
    Solved. The  ATI Mobility Radeon HD 2300 was based on an earlier design & was not really one of the HD 2*** cards, even tho it was released as one (HD 2*** cards are R600 series while the HD 2300 is based on the R500 generation). So the offical drivers for it were relegated to legacy in 2009 with AMD's Catalyst 9.3 release & are no longer supported. Pretty crappy considering the HD 2300 was only on the market from 2007.
    To use the official catalyst drivers would require xorg 1.5.3 and kernel 2.6.29..... with no support for newer distros.
    Using open source drivers, cannot remember all the packages but have listed some below in case it helps anyone:-
    xf86-video-ati
    ati-dri
    lib32-ati-dri
    libtxc_dxtn
    lib32-libtxc_dxtn
    mesa
    lib32-mesa
    No xorg.conf needed for it using kms, but can make a config file to tweak if you like in the xorg.conf.d directory called 20-radeon.conf
    Last edited by Nixie (2012-12-24 17:21:29)

    Thanks for the response. It is not an obvious hardware issue. I would contact HP phone support to get the hardware addressed. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
    Please let me know if you have any other questions or concerns. Thanks!
    Mario
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