Bug Report E71 - Post (serious) bugs here.

Hi,
Maybe it's wise to have a dedicated bug report topic for the E71.
So not discussions here .. just USEFULL reports.
Bug #1 :
Situation:
- I am having a sip internet-call (native SIP client) with an Asterisk server.
- put the call on 'standby' (by menu Options)
- i press the 'Options' softkey again
- phone freezes. Only battery removal can restart it.
(it also freezes after doing some random key presses .. which i can't remember exactly .. but the standby is not stable.)
Bug #2:
- please fix color-settings for the camera . There is 'purple' all over.

501.21.001 on RM-357 (E71-2) Since upgrading to 501, I've had two major problems. 1) rarely (it's only happened twice), the SMS application will hang when attempting to reply to a message. The original message stays on the screen and nothing will let me out of the app. The phone will respond to the power button, however, and seems to work fine after a reboot. 2) battery life and/or battery meter is terrible. Battery meter will stay near the top then suddenly drop to 2-3 bars remaining. Energy Profiler seems to confirm my power usage is about where it used to be (drawing about 0.12W with the screen off and Gravity running in the background). Phone will then reach 1 bar and give "battery low" warnings, but I'm not convinced the battery is truly low. Last night I was on one bar for over two hours, Gravity was left running, I send and received a few texts, and I was connected to my in-car bluetooth for about 25 minutes, and the phone did not die. On the original firmware, I would never have made it through all that on one bar, which makes me think the bug is with the battery meter, not the battery life itself.

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FAQ: I found a bug. How do I write a useful bug report? Or send bug files to Adobe?

If you think you've found a bug in Photoshop CS6, please post your findings here on the forums.
Here is a list of the information we'll want for you to gather at a minimum:
Clear and concise steps so that someone who isn't in front of your comptuer can reproduce the issue you are seeing
Include information on the operating system/version you are running. (e.g. "Mac OS 10.7.3" or "Win XP Service Pack 3")
Here are some more detailed instructions for writing a useful, complete bug report for us on the forums:
Provide a descriptive title that includes your OS information:Example: "Photoshop crashes when I save a JPEG file using the File>Save For Web & Devices... command (Mac OS 10.7.3)"
Provide concise, step-by-step details on how to reproduce the issue you are seeing.
Example:
Open an 8-bit, RGB image by selecting File>Open...
Create a new layer by clicking the "Create New Layer" button on the bottom of the Layers panel
Paint on the layer created in Step #2 using the default Brush tool
Choose File>Save For Web & Devices...
Make sure the optimized format is set to "JPEG" and set the Quality setting to "80"
Click the Save button at the bottom of the Save For Web & Devices dialog, choose the desktop as the location for saving the file
Provide a description of the "Result" you are observing:
Example: "Result: Photoshop crashes"
If there is an error dialog, please include the exact wording displayed in the dialog or provide a screen shot or video of the entire screen so we can see the dialog as well as the state of the application - i.e. what panels are shown, the state of the Layers panel, etc.
If the error is a visual defect, either in the user interface or the image itself, provide a screen shot or video of the entire screen so we can see the dialog as well as the state of the application - i.e. what panels are shown, the state of the Layers panel, etc.
Provide a description of the "Expected Result":
Example: "Expected Result: Photoshop to save JPEG file to the desktop, no crash"
In some cases this may be obvious (such as in the case of a crash) but in others, what you expect to happen may be different than what the application was designed to do. Please be as specific as possible.
Provide the crash log by submitting all crash reports, including your email address, for every single crash your encounter:
You may also include the contents of your crash log in your forum posts as well, but always submit them using the above instructions as well.
Crash logs are located on Macintosh here: Users/<your user name>/Library/Logs/CrashReporter
Provide your System Info from Photoshop: What's even more useful is if you can share your System Info from Photoshop as it contains all kinds of useful information (OS/version, graphics card, driver version, 3rd party plug-ins used, etc) that will help the team track down your issue.
On occasion, the Photoshop engineers may request that you provide problematic files in order to reproduce and debug your issue.
In these cases, please post the file somewhere using your own servers or one your favorite online document/distribution services and provide a URL/instructions to download the file:
Dropbox
Adobe SendNow
YouSendIt
If the file isn't something you can post publically, you can request that someone from the engineering team contact you to figure out a secure way to get the affected files.
Thanks,
The Photoshop Development Team

First thing would be to realise the exact error. Second would be to check your logs to see what you have installed/upgraded which might be causing this error. Third, google your error and see if matches turn up. Fourth, search in Arch bugtracker to see if a match exist. Else file a report.

Bug Report: 5800 Contacts Ringtone bug

Hello,
I own a 5800 ExpressMusic and today I've upgraded my firmware version to latest. The problem I will explain still is not resolved.
The problem is re-producable and is very annoying. Follow these steps:
1- Change the ringing tone to some mp3
2- Edit a contact to have a name like ; )
3- Let that contact call you
The phone rings with the default tone (not the mp3 it was set to). The only way I found to correct it is to revert to more humanly names in contact list. This will be more annoying for people who save their friends with IM nicknames that contain lots of special characters.
PS: Is there any way I can bug report this to technical team right away?
Message Edited by bahadirozkurt on 14-Jan-2010 12:18 AM
Message Edited by bahadirozkurt on 14-Jan-2010 12:19 AM

Try to reset the phone, *#7370# before you proceed backup your contacts and apps.
Al Gore didn't invented the Internet.
If you spell Chuck Norris in Scrabble, You win Forever!

Bug Report: "My Posts" hasn't updated since 19 Nov. @ 4:29 p.m.

Hi Hosts --
You're probably already aware of this (as I'm fairly certain you're all seeing, all knowing, omniscient and omnipotent), and I know you already fixed a similar problem just a few days ago (for which I thank you), but, on the off chance you aren't aware of the current situation, I thought it my civic duty (and I'm all about civic duty these days) to report the following:
When I click "My Posts" in the sidebar at the right-hand side of the page, the last post shown bears the date time stamp of 19 November 2005 @ 4:29 p.m.
Any help getting that bad boy up and running again would be appreciated.
Thanks.
-- JDee

Hi Frank --
Well, confirming my hypothesis about the all seeing omnipotence of the Moderators, Hosts, whatever,...... my "My Posts" is now current. It seems to go in and out. Right now it's in. It got back to current about 12 hours or so ago, then got a few posts behind and now it's current again..... until next time. Just grin and bear it, I guess...... in the grand scheme, it's a pretty minor problem.

Bug report: ignore not working

Bug report: ignore in the forum here not working
I set some SPAM users to 'ignore' - still can see their SPAM.
Please fix it.

The "Ignore a community user" feature will only block private messages received from other community users. See also the community help here: http://community.skype.com/t5/help/faqpage/faq-category-id/pm#pm
Is that what you are referring to or do you expect this also to hide public messages posted by these users (which is not what it is currently designed to do).
If you should spot content on the community that is violating our Community Guidelines please use the "Report inappropriate content" link from the "Post Options" menu next to the message. These abuse reports will then be reviewed by our moderation team.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Bug Report Bounced Back

I went to
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
I reported that the function to remove unused index keywords
is not working in Robohelp 7 (or at least my installation). The
form submission was bounced back with the message: " The e-mail
account does not exist at the organization this message was sent
to."
I have submitted reports of many serious bugs in Robohelp 7
(including one bug that crashes the application), yet I have no
idea if they get through to anyone who cares, or if Adobe will be
fixing the problems.

When you successfully submit a request or a bug, that comes
to us (the Robohelp team) and we verify the same. In case you find
any problem in reporting a bug, you can send across an email
detailing the bug directly to me at [email protected]
Cheers,
Akshay
Product Manager - Adobe RoboHelp

Bug Report: Probable Cause of Stuttering in iTunes v7.0.2.16 -- Crossfade

Has anyone ever tried to send a bug report into Apple? I've looked all over and can't find anything that would let me send in a bug report.
I think I have tracked down one of the issues with stuttering in iTunes v7.0.2.16 Its in the crossfading in the play back options. If I disable crossfading, gone is the stuttering and cpu hogging at the start of a track. The length of the stuttering, how far it goes into the next track, is the length of the crossfade. Also, has anybody else noticed that with the stuttering comes a maxing out of the CPU? While typing this my computer will go unresponsive when iTunes starts a new track and stutters and I can watch the CPU Usage History spike during the attempted crossfade.
I hope that Apple finds this and it is a help in fixing the issue as I really do like iTunes. And if anyone knows how to send this on to Apple as a proper bug report, just post a comment letting me know and I will do it.
And lastly, any comments showing the reproduction of this evidence would probably be helpful to Apple in resolving this issue.

Okay Chris...
I've double and triple checked all of the bullet points in your troublshooter document, and all is in good order.
I found that my Direct X was out of date, and got excited when I upgraded it and started playing tunes. For about 5 or six tracks, there was not any skipping during the crossfade, but alas, the problem is still there, and still garbles the tunes at the very end and release of the crossfade.
Not ALL tunes, just a certain intermitant few.
FYI, this bug was never an issue until v7.0 was released. Crossfading in previous versions was not a problem, until now. So there must have been something that has changed, from the previous to this release, and my assumption is the gapless playback. Just a guess, as it is new.
Any other thoughts as to the cause? And beter yet... the solution?
I sincerely would like to keep using iTunes as my default music player...
-JavaLength

Where to post possible bugs?

There's a BIOS update for my system which causes loss of onboard sound if you are not using a sound card. I was wondering if perhaps there was a way to submit a bug report?

Caeruleus wrote:
There's a BIOS update for my system which causes loss of onboard sound if you are not using a sound card. I was wondering if perhaps there was a way to submit a bug report?
Post specifically to the audio section of the type of system you own. Specify by the complete product name/number.
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Bug report: Safari 5 fails to handle 8192 bit RSA certificates

Running Safari 5.1.7 on OS X 10.6.8 -- I haven't confirmed for the version of Safari running on 10.7 -- and trying to access a site over https that uses an 8192 bits large RSA cert causes Safari to bug out. It can't display the certificate details correctly, giving just a garbled text output, and even a buggy interface dialog, and manually trying to accept the certificate to get the website to load causes Safari to run in an endless loop, displaying the certificate warning anew, over and over, making it impossible to load the page. The exact same certificate details put in a 4096 bit cert works just fine.
Could anyone in the core dev team take a look at this? The number of sites making use of 8192 bit large certs is growing, and Safari is the only browser out there that can't handle it.
add.: it seems the problem sits at a more fundamental level than in Safari, possibly in some underlying framework - apparently several other applications in OS X fails with handling an RSA cert of 8192 bits size, as mentioned in this thread: https://discussions.apple.com/message/11728527
Possibly related: https://discussions.apple.com/message/3650856

Could anyone in the core dev team take a look at this? The number of sites making use of 8192 bit large certs is growing, and Safari is the only browser out there that can't handle it.
It might be worth registering (for free) as an Apple Developer:
http://developer.apple.com/programs/register/
... and then you can use the Bug Reporter to submit trackable bug reports:
http://developer.apple.com/bugreporter/

Bug Report Safari / Taskbar follows into Safari

Hi,
I hope my description is correct, respectively understandable.
When I start the Safari, the Taskbar above follows with kind of a wipe-effekt into the Safari and disapears then. This happens only when I start the Safari, not when I switch back to it when already open. Of course this is no big issue but a ugly one, even it's only for a second.
The picture above shows it perfectly and I hope some devs will read this to consider it in the next update.
Cheers,
Roland

Could anyone in the core dev team take a look at this? The number of sites making use of 8192 bit large certs is growing, and Safari is the only browser out there that can't handle it.
It might be worth registering (for free) as an Apple Developer:
http://developer.apple.com/programs/register/
... and then you can use the Bug Reporter to submit trackable bug reports:
http://developer.apple.com/bugreporter/

WLC 4.2.130 Bug Report

Hi guys
We using a WLC 4402. (ver 4.2.130)
I searched Bug reports and catched this Bug.
CSCsu27939 Bug Details
WLC crash at usmWebRRMRadSlotNoiseChannelGetNext+64
Symptom:
WLC crashing at usmWebRRMRadSlotNoiseChannelGetNext+64
Conditions:
WLC Software 4.2.130.0
Workaround:
none
Further Problem Description:
And This bug dont need Futher Action? or this bug will be avoid need upgrade IOS?
Whats mean the "usmWebRRMRadSlotNoiseChannelGetNext+64" ?
Anybody explain to me please.
I need advice
thanks
(ps. sorry i cannot speak Eng well so My explain is insuffcient.)

Hello,
I not familiar with this bug, however i would like to bring to your attention that Cisco just released a new version of 4.2 a few weeks ago. I may suggest you consider upgrading to the latest 4.2 release.

I'd use Safari's bug report function instead of posting here, but...

...it crashes Safari. lol.
So here are my reports:
- If Google is set as the default search engine, setting the home page to www.google.com crashes the program.
- Bookmarks... seems like this topic has been covered well enough. I actually had no problems importing them from Firefox, but adding new ones crashes the program.
- And as mentioned, the bug report function crashes the program.
Bugs aside, I love it. Looking forward to future releases.
Homegrown PC, P4 1.8GHz. Windows XP Pro

...it crashes Safari. lol.
Haha! It's so Windows-alike!

Since I can not log in bug report page, not even getting an error message, I'll write all my issues with ios8 here...

Since I can not log in bug report page, not even getting an error message, I'll write all my issues with ios8 here... I have an iphone 4S and I did the last update. Now I am in trouble.
1. When I move the "sound on/off" button, I get it buzzing 10 times before the setting is changed and I can do anything else, just not reacting to the round button on screen touches.
2. Impossible to copy text from most websites into notes.
3. Impossible to delete an email account in settings.
4. Uses up the battery twice as fast as before. I have "update apps" setting turned off, just reading a couple of mails, making a couple of photos and open maps apps twice a day, and the battery is dead well before the evening.
5. Got extremely slow, and it was getting slower and slower with every system update.
I'm sure I forgot something... But well, that already a lot.

Well, actually number 3 in my list is not true any more, I just tried to delete my account 15 times, then I've written my post, then half an hour later my Settings finally updated my accounts list. Whohoo
I did not try restoring it yet, thank you for the link!

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down.

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
Restarting videos works and looks like video is getting deleted.
Just a bug report

You might want to report that to Apple instead of to the other users in this forum.
http://www.apple.com/feedback/iphone.html

Publicly accessible bug reporting & serious UI updates

If Adobe want to make Livecycle a serious platform for developers, then why not open up the bug reporting database the same as has been done with Flash Builder / SDK, Coldfusion, etc? http://bugs.adobe.com/. Most Livecycle devs can navigate themselves around Jira and responsibly search for or log a bug or feature request.
And at the same time get some people from the Photoshop / Flash Builder IDE UI team to work on Workbench and Designer. The UI's are in desperate need of updates to bring them in line with the current UI's that Adobe provide. Designer looks and feels like it has been left in last decade somewhere compared to Photoshop or Flash Builder.

Chaosmachine,
Emu does not have any official forums. I will take a look into this to see if there is anything I can suggest. You can also contact their tech support through their web page, www.emu.com.
Jeremy

Bug Report E71 - Post (serious) bugs here.

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