Bug report, how do I find out what is wrong?

Question

my computer keeps getting bug reports stuck all over the desktop. When I print them it is 3 pages long and I dont know how to use the information from it. It only occurs when my son is using Runescape an online game. My son says he has reported all the errors when the computer prompts him to. I did find an Bug Report that seems to be associated with this problem. Our computer did shut down occasionally also, but since I switched the location of the new memory I added it has not continued. The reason I am checking with this website is because this is where the reports are going. The first part of the error report from my computer is this:
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x809D50E
Function=JVM_FindSignal+0x10882
Library=C:\PROGRA~1\Java\J2RE14~1.2\bin\client\jvm.dll
Current Java thread:
     at r.a(Unknown Source)
     at r.a(Unknown Source)
     at client.t(Unknown Source)
     at client.B(Unknown Source)
     at client.a(Unknown Source)
     at a.run(Unknown Source)
     at client.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
And the last part of the report reads this:
Local Time = Fri Mar 04 21:38:29 2005
Elapsed Time = 58
# HotSpot Virtual Machine Error : EXCEPTION_ACCESS_VIOLATION
# Error ID : 4F530E43505002EF
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Java VM: Java HotSpot(TM) Client VM (1.4.2-b28 mixed mode)
What do I need to do to fix this problem? Could it be Runescapes issue? Is there other information that is more important to this? I really appreciate any help I can get with this problem. And I am sorry for being so long. I have included the Bug Report I found that is an almost exact duplicate of our issue.
Thank you again, Linda Peterson.
COPIED FROM BUG REPORT SEARCH AREA
Bug ID: 5092499
Votes 1
Synopsis IA64 - EXCEPTION_ACCESS_VIOLATION on IA664 W2003
Category java:runtime
Reported Against 1.4.2_05
Release Fixed
State In progress, bug
Related Bugs
Submit Date 26-AUG-2004
Description OS: Windows2003 [5.2.3790]
Chip: Itanium 2
JVM: Sun 1.4.2_05-b04 64-bit server VM
Error message:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x84D5F10
Function=[Unknown]
Library=C:\j2sdk1.4.2_05\jre\bin\server\jvm.dll
Error ID: 4F530E43505002EF
xxxxx@xxxxx 10/5/04 20:02 GMT
Work Around N/A
Evaluation Post tiger
xxxxx@xxxxx 2004-09-02
Comments
Include a link with my name & email
Submitted On 05-FEB-2005
JavaJava13 Hey just wondering. Java is used for runescape on my computer, and it seems to be constantly crashing lately. Not only the game is crshing, it seems to even take down the whole computer with it. Sometimes the computer restarts and I get an error message.
"Your system has recovered from a serious error"
Java continues to add error reports to my desktop with this code: 4F530E43505002EF
Anyone help?

Answer 1

try checking with runescapes FAQ/tech support. I play
WC3: RoC and i only got that same memory location
error(0xc0000005). I got that memory error when I
used a no-cd third party program when they upgraded
the server. So, my advice is check on the FAQ for
errors and ask your son if he is using
ANY third party programs.The 0xc0000005 error is a standard error on Windows that can occur for any number of reasons.
It means something in the application tried to access memory to which windows knows the application should not be accessing.