Bug Report: use of Stock Music app causes Droid X to stop recognizing MP3 files

Here's an interesting one:
At some point within the last week or so, not sure how exactly when, I noticed my phone suddenly stopped playing any MP3 files. Ringtones. Music. All stopped working. When I'd try to play an MP3 file by opening it in either Ringdroid or Astro, my Droid X displayed an error that the audio file type was not supported. Rebooting the phone fixed the issue. The unit was able once again to play audio, but would stop again a short time later. What could be causing this?
My wife and I have identical Droid Xs. I use the Music app and she does not. She has not yet lost any audio capabilities on her device. Based on this, I downloaded the DoubleTwist player and have been using it regularly for 3 days.
My DroidX played all audio files without a problem. It retained all ringtones and notifications and played any MP3 file on demand.
I switched back to using the Music player to play 1 file. Within an hour, my phone had once again failed to recognize MP3 files and had to be rebooted.
Is there a workaround for this?
And will the MotoRizon engineers be fixing this in the rumored forthcoming patch?
Thanks,
Mike

Ambreezy wrote:
Hello sledball. I have read your post and understand your issue with the MP3 files on your device. You will want to perform a hard reset on your device and backup everything on your SD Card and if needed reformat your SD Card.
From the home screen, touch the applications tab(located at the bottom of the display).
Touch Settings.
Touch Privacy.
Touch Factory Data Reset.
Touch Reset Phone.
If presented, enter the current passcode or draw the unlock pattern
Touch Erase Everything.
Ive done the hard reset after upgrading to 2.2... and this doesn't help.. My Droid X will still not recognize my mp3's and will change my ringtone to default from time to time...

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When I open up any of the folders in my iTunes Music folder, they appear to be empty. No MP3 files are listed at all. Yet, iTunes can still play the music.
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OMG!!!!!!!!!!
You were absolutely right, Rob. I couldn't believe it when I saw it. I've got nearly 200 Artist folders with 1,000 or so Album folders - and they are all completely empty of music.
But in the middle of that long list of folders, there is an innocuous looking folder labelled "Music." I looked inside that folder and, bam, there they were - all 92 gigabytes of my missing music files in a complete copy of all those Artist and Album folders.
I thought I was going crazy! How could iTunes be playing all this music when as far as I could tell, it had all vanished? But there it was. As you said, iTunes had simply moved it down a level in the folder hierarchy and then didn't delete all the original folders.
And as I scanned the original list of Artist folders, I also saw the other folders: Podcasts, Audiobooks, iPod Games, etc. I hadn't even noticed them before. I just assumed that all the folders I was looking at were Artist folders.
Thank you so much, Rob. I'm not sure I would have ever solved this "case of the missing music files" on my own. I would have continued to bang my head against "hidden files" settings and all that. Perhaps I would have tracked these files down by looking for their location using "Get Info" in iTunes. But maybe not. I had no reason to suspect that I didn't know where the music files were: after all, the Artist and Album folders were all right there. They were just empty! I was so focused on the folders being empty, it never occured to me that iTunes had created exact duplicate folders somewhere else.
Do you know if iTunes had any practical reason for leaving all those empty folders behind? I'm just wondering if it is safe to manually delete them. I noticed, for example, that they aren't completely empty. They contain hidden files of Album Art and various ini files. I wouldn't want to delete them and then find out that I just deleted all my album art and a bunch of important settings files.
Thanks again. You saved my neck with this one.
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Bug Report: use of Stock Music app causes Droid X to stop recognizing MP3 files

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