Bug signing in to Adobe DPS Forum?

I think there is a problem when signing in to this Forum. There is a few days ago I am having trouble to sign in through DPS Forum (don't know others). To get in I have to type adobe.com and sign in from the home page. Then, I click "learning > adobe forum" and choose DPS, and I am logged out. I click "sign in" from the DPS area, and it turns a broken link. So, I repeat all the way since "home" and it works... but I always have to do it twice or three times.

Hello,
Could you please try deleting the AdobeMuse folder from the location :
Windows 7: C:\Users\your_user_name\AppData\Roaming\
Windows XP: C:\Documents and Settings\your_user_name\Application Data
Mac: /Users/your_user_name/Library/Preferences/
After that please relaunch Adobe Muse and check if you are able to Publish the site or not.
Regards,
Sachin

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Parallax Scroll with Muse Disables Page Swiping in Adobe DPS

Hi,
I haven't come across a satisfactory answer to this question in the Adobe DPS forum so I'm asking here in case anyone has more insight.
When using a Muse composition in Adobe DPS that features parallax scrolling, viewing the page as an HTML article leaves the swipe navigation between DPS page disabled. It has something to do with event handlers in the Muse script overriding the DPS left and right swipe functionality. Has anyone come across a solution for this problem?
Thanks.

I think this is a bug in the new update. I have made numerous sites since and all of them have gotten the horiztonal scroll. I mentioned it in the bug section and had a staff member help me with my first issue but have not heard anything else since.
This is a pretty serious bug, you can not launch a website with a horizontal scroll like this.
on another note, I really like the look of your site, very slick so far!

Can't sign in to Adobe Creative Cloud

Two days ago I received notification via the Creative Cloud that some apps were ready to update.
On opening the updater I was asked to login, despite having entered my credentials previously which should have been saved. On entering my credentials again I immediately got logged out with message "You've been signed out".
Thinking that Adobe might have force reset user passwords post Heartbleed patching (http://heartbleed.com/) but not sent users a notification email, I then followed the link to the Account/Password FAQ (http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html). I then requested a password reset, followed the link from the automated email and created a new password.
The new password works on the Forums but I am still not able to log into Adobe Creative Cloud. I still get logged out immediately with the message "You've been signed out".
Adobe's management of user accounts/passwords is historially woeful so it's understandable that users are seriously concerned about this latest issue.
Can you please advise:
* Has Adobe been affected by the Heartbleed bug?
* If yes, have you patched your OpenSSL, acquired new certificates, generated and deployed new SSL keys, and revoked old keys and certs?
* When do you expect the Creative Cloud login bug to be resolved?
Thanks,
Blake

Hello wmiami, kcdaisley, Blakeyg
Can you please share the PDApp.log file.
It could be found in
%temp% on Windows and
~/Library/Logs on Mac

Adobe DPS Roadmap RE iPhone Support

I do not really wish to ask a "by when" question, as I know it was frowned upon in the pre-release forums:)
However I am constantly asked this by our clients, and it has a bearing on how we approach business opportunities to create iPhone apps for people who are asking.
I woud love to be able to be able to field these questions with even the roughest idea about the following:
Is iPhone (or smartphone support in general) still firmly on the roadmap for Adobe DPS? If yes, is it high, medium or such low priority that it is still a year or so away from now?
What should I tell my clients who are interested in putting their content solutions on the Adobe DPS platform, but are wanting to know how long the wait for iPhone support might be?
Bob Bringhurst recently mentioned iPhone support om a post about scaling: http://forums.adobe.com/message/3889660#3889660 "I'm not sure if or how this will change when the iPhone is supported."
So I am hopeful this may be on the horizon, but would appreciate if the roadmap could be shared with DPS customers in a bit more detail, if not on this forum then perhaps through other channels?
Regards, Juergen

Hi Steve:
Thanks for your thoughts, I agree about the iPhone not being an ideal canvas. And no, we wouldn't create isolated iPhone apps using Adobe DPS, rather iPhone versions of existing iPad content:
For every app we have done clients have requested (and wanted to pay for) an iPhone version of the content. (we don't do typical periodical magazines, but occasional custom content single issue iPad apps, imagine how I feel about having signed up for pro license now that single issues will cost US$395)
Since we use inCopy in collaboration with clients, they seem most interested in making the text content from their iPad apps available on iPhone page templates, plus some resized pics. Nothing amazing from a UX perspective, but I could see re-flowing stories onto the iPhone with Indesign flexible layouts and inline scaled images.
IiPhone support had been requested by a lot of people at one point in the pre-release last year, not much interest now it seems...
So for now we use SenchaTouch or Appcelerator to convert the text to HTML5 to iPhone, but that's not as easy as having an Adobe DPS iPhone viewer and keeping it in the designers domain instead of having to code javascript etc.

Adobe DPS: unable to load media after video montage.

Hi there,
I am currently using Adobe Indesign CS6 with the latest update of the Folio panel and work on a digital magazine in which I imported some videos in different extensions (*.mov and *.mp4).
Everything worked fine on iPad, but everytime I make a video montage using Adobe Premiere Pro CS6, a message error "Unable to load media. Please check your internet connection or try again later" appeared on my iPad screen.
I exported my media from Adobe Premiere in *.mp4 using H.264 codecs for Apple TV/iPad/iPhone, dimension 1280 x 720 and also tried with 1024 x 768, but that didn't work.
Then, I imported my original videos without any montage making on DPS, they work fine. One of the original video has an extension *.mov and the other one *.mp4.
I followed the steps that I read on DPS forums by some users facing the same issue, but that didn't make good results.
So, is there anything I have missed in Adobe premiere Pro CS6 as after making video montage, my iPad always displays the message error? and why each time I use the same two videos without passing through Adobe Premiere, I can play the video without trouble?

I tried both softwares Handbreake and Adobe Media Encoder CS6 to render my final editing but it always failed.
However, I restarted my whole video project using a free easy-to-use video editing software I downloaded from the internet, now it works fine on ipad with *.mov extension.
By the way, Adobe Indesign does not support *.m4v.
Anyway, I will go on trying to figure out what's the flaw in Adobe Premiere Pro.
Thanks anyway _Felipe!

A network error occurred while attempting to sign in to adobe reader X

a network error occurred while attempting to sign in to adobe reader X

Do you need to sign-in to use the Acrobat.com online services?
[topic moved to Acrobat.com Services forum]

Am signed in to Adobe and trying to edit a form. Can pull up form but it will not allow me to me to edit the form. What am I doing wrong?

Am signed in to Adobe and trying to edit a form. Can pull up form but it will not allow me to edit the form. What am I doing wrong?

To elaborate on what Sukrit posted, it is likely that the form is not an Acrobat forum but a Designer form or was set for distribution and is locked for editing. I suspect it was probably created in Designer and thus can only be completed in Acrobat or Reader since the PDF is really container for and XML structure and does not have the basics of a PDF document. If that is the case, you either need Designer or you can print to a new PDF and use the field recognition feature of Acrobat to recreate the form. Of course, the latter will require some editing to the form fields in most cases.

Error signing in to Adobe converter

I am signed into Adobe and then when I try to convert a document it keeps saying "error when signing in" Does anyone know why I am getting this message??

HI,
I am moving your posting to Adobe CreatePDF forum from Acrobat.com forum.
Are you using Adobe Reader X or XI to convert your file to PDF or log into our Web site(https://createpdf.acrobat.com)?
If you are using Adobe Reader, it sounds you could sign in then you get the error once you try to convert your file to PDF. If that is the case, please quit Reader and relaunch Reader then try again.
Please let me know your steps so that we can reproduce if you still have the same problem.
Thank you.
Hisami

Adobe DPS - using video

I am trying to set up an FAQ page with a list of questions on the left which activate videos that appear in the same frame area on the right. I’ve uploaded the video as an object state, and used the button to activate and play the relevant video/state. It works ok in the SWF preview, but crashes InDesign everytime I attempt to upload it as an article. can anyone help me?

Having spent quite a bit of time scratching my head and googling i ended up finding the answer to this myself - so i thought i best post it to help others out.
What i could not comprehend was why a functioning backbone example on the ipad could not be directly copied across to work on the android device - what transpired was that the backbone example was using an older version of the AdobeLibraryAPI - taken from Derek Lu articles (from a few years ago) whilst the Angular version was using the most up to date version of the AdobeLibraryAPI. I found this mentioned and explained on another forum post:
https://forums.adobe.com/thread/1622729
so i went to Adobe DPS - Library and Store SDK 2.32 : Class Index : JsDoc Reference and got the latest version of the API, swopped it out and hey presto the backbone version now works on the android.

Please, please tell me how to sign out of adobe online.

I do not need an adobe online account. I though I was updating acrobat when I downloaded a program from your site. Some of my features appeared to be lost after that, but there was a suggestion to sign in to adobe online. I thought I had to do that to get the features I was used to using (extract pages, etc.). Turns out I was in a new program: Reader. I did not need to be signed in on line at all. I think I clicked keep me signed in. I do not want to be signed in. I also gave you my email address and real birthday. I do not want adobe online to have that or track me. Please tell me (1) how to sign out of adobe online, (2) not be tracked by adobe; and (3) get my real birthday out of your records. Thank you.

This is a user to user forum, not a way of addressing Adobe. As to your specific questions, I don't know what you mean by "Adobe on line", so I cannot suggest how to sign out of it. And I don't know of any commercial firm that will agree to completely erase all your data from their records, so I wouldn't expect you to find any way to acomplish what you ask in (2) and (3).

Is Adobe DPS available for Android phone?

hi~
is Adobe DPS available for Android phone?
The app is not founded in googleplay..

I encountered the same issue. You (in theory) would simply update the APK file. Find the AndroidManifest.xml
right around line 42
<supports-screens android:smallScreens="false" android:normalScreens="false" android:largeScreens="true" android:xlargeScreens="true" />
change to
<supports-screens android:smallScreens="true" android:normalScreens="true" android:largeScreens="true" android:xlargeScreens="true" />
recompile, package, deploy.
NOTE: I have not been able to get this to actually work LIVE in the play store where I have had some success with actually putting it on my device. I can get the app store to say that it is compatabile on small/medium/large/xlarge screens, teasing me with joy prior to the error I get when I attempt to install that the item is "not properly signed". This could be something with the META_INF xml file, the version of JDK and apktools or jarsign I am using, I certainly dont know... yet, but after about 10+ hours I am fairly certain of one thing: Adobe does not want it working on small/medium screens.
(perhaps for good reason...)
If I do come up with a solution I will post. As perhaps a feature request, would be great to have the following in the App builder:
1- Advanced tab
A: allows us to manually enter the
android:versionCode="00000"
android:versionName="0.0.0.0.0"
B: allows us to change
<supports-screens android:smallScreens="true" android:normalScreens="true" android:largeScreens="true" android:xlargeScreens="true" />
values.

When i try to sign in to adobe cloud it tells me i've been signed out what to do?

when i try to sign in to adobe creative cloud it tells me i've been sign out, it won't allow to sign in. What to do?

Hi rjones09,
Welcome to Adobe Forum,
Please perform the following steps:
Delete the opm.db file.
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.
Please go through the following discussion : http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
http://forums.adobe.com/message/5797252
You can also contact Adobe Support at http://adobe.ly/yxj0t6.
Kind Regards,
Rajshree
Please refer to http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
Please refer also to : http://forums.adobe.com/message/5960318

I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

I bought elements 13 and downloaded it , but when asked to sign into my adobe account as requested at initial set up of elements 13 , I know my correct password etc and i have a good internet connection But nothing happens even if i wait an hour or so. An

i bought elements 13 and downloaded it , but when asked to sign into my adobe account as requested at initial set up of elements 13 , I know my correct password etc and i have a good internet connection But nothing happens even if i wait an hour or so. Any help would be appreciated.

Hi Michael,
Thanks for posting on the Adobe forums.
Please follow these steps :
Go to following location:
for Win
C:\Program Files (x86)\Common Files\Adobe
C:\Users\username\AppData\Local\Adobe
for MAC
Finder> Go > Go to Folder
\Library\Applicaiton Support\Adobe
~\Library\Applicaiton Support\Adobe
Locate folder OOBE and rename it OOBE.old
Download and install�
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager
After the installation
Try to Open Adobe Application Manager / Creative Cloud App.
Log in that with Adobe ID and Password.
If it does not work first try couple of times more.
Let me know if this resolves the issue.
Regards,
Sandeep

Downloaded Photoshop CS6 trial, signed up for Adobe ID, now its just stuck.

Downloaded Photoshop CS6 trial, signed up for Adobe ID, now its just stuck.... the bar is not moving and under the bar it says .. " sign in with Adobe ID to continue" (although I'm signed in as my name appears at the top right corner!
How can I download/Install it??

Can you cancel the download? If so please try canceling the download and initiating the download again. When choosing a destination to download the install files too please choose the default of your user folder.
Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

Bug signing in to Adobe DPS Forum?

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