Bug transfert with sony bridge

Hi,
I'm using an Xperia Z1 compact with sony bridge for mac.
Since few weeks, I can't transfert pictures or movies anymore from Xperia to my mac. It works well before...
Xperia Z1C with Kitkat 4.4.4 and Sony bridge 3.7.1
Any ideas ?
thanks a lot

Hi Gabshow!
Sorry to hear that it didn't solve your problem.
Can you please send me the error logs so I can
provide them to the development crew.
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me
Thank you very mush for helping.
Best regards
Fredrik

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Bugs report for Sony Bridge for Mac

Hello,
I'd like to report two bugs on the Sony Bridge for Mac software, thanks to inform the development team about them:
- Conflict between Sony Bridge for Mac and the Image Capture (more precisely the PTPCamera process):
When the Xperia smartphone is connected to a Mac, after 30 to 40 seconds a process called PTPCamera start to analyze the pictures inside the device. This process is a subprocess used by the Image Capture software, which is included with Mac OS X and allows to retrieve pictures from an APN.
If Sony Bridge for Mac is launched too early, before the PTPCamera process finish its work, than Sony Bridge fails to recognize the phone and invite to try to unplug and replug it. In fact this is a pretty bad advice in that case, as unpluging and repluging will make the PTPCamera process to restart from the beginning.
If we wait patiently for a few minutes (between 3 to 5 minutes, depending on the amount of pictures in the phone) that the PTPCamera process finish its work (we can monitor its CPU usage using Activity Monitor to know if it's working or not), and than we laucnh Sony Bridge, the phone recognition works just fine.
Knowing that, it'd be great if the development team can work on that issue so that Sony Bridge works even if PTPCamera (and so Image Capture) is running, even if it implies a longer necesary time to recognize the phone.
- Other bug: If the amount of data transfered to the phone is important, Sony Bridge may freeze in the middle of the transfer
For example, I've a music library of about 2000 songs representing 12GB of data. If I try to transfer it all at once, Sony Bridge will freeze after some time.
This occurs either when using the iTunes synchronization option of Sony Bridge, or using the file explorer.
Also the transfer speed is very low.
A workaround to that issue is either to transfer small amount of data at a time, but it's not very practical.
Configuration used:
MacBook Pro Core i7 2.3GHz
8GB RAM
Sony Bridge for Mac 2.2
Xperia S with Android 2.3.7 and update 6.0.A.3.73 installed
To reproduce these issues I recommend to test with a phone containing a lot of data inside, both in music (I have 12GB of music) and pictures (I've about 100 pictures), this would greatly help fixing these bugs and testing the software stabiltity and performances.
Best Regards

Hi and thank you for posting. I have highlighted this thread to one of my colleagues working with Bridge for Mac. I hope he can get something useful out of it.
Thanks for posting!
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Unable to perform update with Sony Bridge for Mac

I have not been able to update my Xperia Z1 (model C6906) through Sony Bridge for Mac.
While attempting this in SBM version 3.5 the following messages would appear:
There was an issue with the update engine. Please contact technical support. (reason:failed to start local server)
then:
There was an issue with the update engine. Please contact technical support. (reason:failed to parse installer XML(code 11))
SBM has now updated to version 3.6(3602) and still no luck. The software is able to download the update engine but then remains stuck in the initializing phase, talking to update engine.
My phone is at build# 14.1.G.2.257. The proposed update seems minor, as the build # doesn't change but it would be great to have this issue resolved in time for kitkat 4.4
There doesn't appear to be a problem with the phone as the staff at the Sony Store were able to perform my initial out of the box update with PC Companion.
My Mac is running OS10.9 and the java version is 1.6.0_65
Any advice would be much appreciated

In the mean time it would be worth updating the version of java you are running on your MAC:
http://www.java.com/en/download/help/mac_java_update.xml
Don't forget to mark posts that answers the topic as Accepted Solution.
If you find any post helpful, press Kudos.
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Cannot select iTunes videos for sync with Sony Bridge for Mac version 3.6

Hi,
I have a Sony xperia T.
I am running Sony Bridge for Mac version 3.6 (the latest I think)
I would like to sync a couple of movies to my phone so I can take them with me when travelling, but the itunes library movies are "greyed out" and I cannot select them to enable them to sync.
I cannot see why.
Also some of my music is the same - some albums are "greyed out" and cannot be selected.
Anyone else seen this and worled out the solution ?
if so - please advise !
Hewey

They are probably DRM protected, if so, you wont be able to transfer them
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Can't sync iPhoto albums with Sony Bridge for Mac

When I connect the Sony Xperia Z3 compact to the mac the Sony Bridge for Mac shows up. I select the option to explore iPhoto. At first nothing shows up (Sony developers, it would be nice to at least show a spinner or progress bar) but after a while events appear. However all other picture categories (faces, albums, pictures or last importation) don't show up.
Since I prefer to organize pictures by albums rather than events I can't sync anything, as I have no options to check. I'm using Sony Bridge for Mac 3.8.3(3831) and iPhoto 9.5.3 (902.17). Does somebody know how to solve this?
Solved!
Go to Solution.

Hi Asle!
I'm very sorry to hear that you have a problem with BFM.
I will try to help but I need some more information.
(1) The build number of your phone
(2) The android version you are using
(3) The version of iPhoto
It would also be very nice if you can send me the error logs.
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me
Best regards
Fredrik

Error sync with Sony Bridge

I try to sync my music from iTunes playlist to my Sony Xperia Z1 by using Sony Bridge. But the problem is when I finish sync music there are error on Sony Bridge "error cannot open file". Does anyone have some solution with this problem?

You should be able to move the music or playlists from iTunes to your phone using Bridge for Mac or PC Companion as long as the files aren't DRM protected.
There is also apps that you can download from Google Play that can help you sync with iTunes. Just search for iTunes on Google Play.
Check this out
http://www.androidauthority.com/how-to-transfer-music-itunes-android-230232/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Bridge for Mac - Cannot Sync

So, whenever I connect my Sony Xperia ® (seriously, that ® EVERYWHERE is annoying), I either get an error message "could not connect", or the memory appears to be full. The display bar that usually says what is occupying my memory (Pictures, Videos, Music and so on) is red. I try deleting files and sync some music to my phone and I get an error message ("could not sync"). The files are deleted, but the music won't sync. And it keeps saying that the memory is full, no matter how many files I delete.
In any case, my next phone won't be a Sony.

Same problem here. As it seems, they haven't done a good job with Sony bridge. It takes more than 10 minutes to import 20 pictures, or it freezes and have to force quit the program. It seems they don't test their programs. Will be an Iphone next time.

Sony Bridge for Mac doesn't work with my Sony Xperia J

I have installed Sony Bridge for Mac version 3.7.1, but it won't connect to my Sony Xperia J which I have only had for 3 months.
I get the error "Could not connect to your Xperia device. Please disconnect and reconnect it again. Restart the device if the problem persists". All the time.
I have tried all of the suggestions in the error message. I have also tried reinstalling Sony Bridge for Mac, to no avail.
I am running Mac OS X 10.9.2 on an iMac. I am also using the correct USB lead - the one supplied with the phone.
The Mac system log shows this error:
Apr 3 20:42:35 robins-imac.default Sony Ericsson Bridge for Mac[973]: BUG in libdispatch client: kevent[EVFILT_WRITE] delete: "No such file or directory" - 0x2
I suspect that whoever wrote Sony Bridge for Mac did not try it on OS X 10.9.2.
I am seriously thinking of getting rid of this phone and getting one that works properly with the Mac - ie, not a Sony phone. Sony always seem to have problems with supporting Macs, for some bizarre reason.

Hi Yorkshirecomposer,
I will ask the development crew about the system log error. Additionally, could you provide me with error logs to send them as well?
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here
Best Regards,
David

Problem with Xperia P and Sony Bridge for Mac

hi there,
I'm trying to update my Xperia P to ICS and, since I've not received any notification, I'm using Sony Bridge for Mac (my phone is not firmware branded).
So, i plug my phone at the mac, starting Bridge and wait for the download... until my phone turn off itself and Bridge advice me that no phone is connected. How can i solve?
Thanks

Unfortunately it's not possible to get back to Android 2.3 if you have updated to Android 4.0 I'm afraid.
To be able to sort it out and get the phone back to the way it should be - now slow or "laggy" - I'd recommend you to try performing a repair of your phone's software first of all.
Just follow the instruction above given by my colleague Samuel and you'll hopefully easily solve the issue. Fingers crossed!
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Mountain Lion doesn't display Finder preview icons for .ARW files? (RAW pictures taken with SONY cameras)

This is something that I find rather ridiculous, and have a hard time believing no-one at Apple has addressed yet.
Basically the problem is that neither Mountain Lion nor Lion show Finder thumbnail preview images for pictures that are taken with SONY digital cameras.
This is something that Snow Leopard, as well as multiple earlier iterations of OS X used to do without any problem. The professional photographer community who uses SONY professional DSLR cameras is up in arms about this. And we've all been crossing our fingers that perhaps the Mac OS X 10.7.1, 10.7.2, 10.7.3, 10.7.4, or possibly the 10.8 update would fix this issue for us.
Several of us have filed bug reports over the past year or two. See this thread: https://discussions.apple.com/thread/3213982?tstart=0
This is a flaw in Apple's operating system. Especially considering that there are supposedly 200+ "new features" which were just released in Mountain Lion.
Those of us who work with SONY cameras every day would probably have paid the $19.99 upgrade price for just one "feature". And not even a new one. An old one. The ability to see our pictures in the Finder. Pretty basic stuff.
Hopefully someone fixes this for us with the release of Mac OS X 10.8.1
Please. And thank you.

I can see image icons for all my pre-MtLion images. These are the folder images (Icons), and all the photo images (icons) on all my hard drives. IE If I have a folder of 300 wedding pictures, they all show the picture image above the file name in the icon view. So if I want to open a picture of the "Flower Girl" I can see the image (icon) of the Flower Girl. Without the image showing all I see is the filename... Smith-212.tif. Now with Mt. Lion I CAN'T see any IMAGES (ICONS) on any of the 300 photos. Just the file names in all the different views.... Icon View, List VIew, etc. If I have a Folder with 23 more folders inside, they don't even show up either. I saw a step by step process of selecting the file and right clicking on it and opening it in Preview, then doing a copy and then pasting it on the original image in tghe get info window. WHAT A PURE PAIN TO HAVE TO DO THIS TO 170,375 IMAGES.
The other issue I have is that 93.5 % of the remaining icons that do exist on my system is that those 93.5 % are so pixelated they appear as a hugh checkerboard viewed through two inch thick glasses..... not for drinking, but the kinda glasses used by a blind man. IE the remaining icons are so PIXELATED it is almost impossible to tell what they are.
BEN WELLAND...... What did you do to get this point?
Thank you, thank you, thank you, to whomever at Apple finally fixed this.
After updating to Mountain Lion 10.8.2, SONY .ARW files (and I'm assuming Pentax .PEF files too) now render proper thumbnail icons in the Finder in list view, icon view, coverflow view, and columns view.
Since this is now a recognized bug, I'm guessing that the free update to Lion (10.7.5) that Apple also just released yesterday (September 19th, 2012) will probably fix this issue too.
Hooray!
I have OS 10.8.2 and nothing has changed as far as being able to see photos / folders as image icons...
rendered proper thumbnail icons.
I have thousands of photo files that show nothing other that the file names.
The only way I can even see the file is to open it in Photoshop, or open the folder in Bridge. Even then after I open it in PS CS6, and save it again. It still is a "Empty" file...... no render proper thumbnail.
icons
Any help will be appreciated.

Sony Bridge for Mac PAINFULLY SLOW

I'm trying to sync my music to my new Z1 compact.
I'm getting write speeds of 0-100kb/s.
At this rate it might take me a whole week to sync my music.
Is this singular to me or are others having this problem?

Hi FrancescoZZ,
I'm sorry to hear that you're disappointed with Bridge. We have had reports of this before, and are working on constantly improving the software.
In order for me to help you, please answer the following questions:
1. Are you using the latest version of Bridge?
2. What's your OSX version, and how much RAM does your computer have?
3. Could you provide me with error logs, which could help determine what's causing the problem?
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here
Best Regards,
David

When I turn off the phone, the screen flashes with sony logo. any solution?

Hi,
when I turn off the phone, the screen flashes with sony logo. any solution?

repair your phone with
Update Service (SUS)
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony bridge for mac RESTORE phone not working after exchange xperia from Sony

Hi everyone,I have been sent an exchange unit from Sony to replace my previous xperia zThis phone has an older imei number than mine and wont allow me to restore using the Sony Bridge for Mac softwareIs this because of the different imei number???i have lots of notes, messages stored in a previous backup using the Sony bridge for mac softwareWhich i need to retrieve onto the "second hand Marked and scratched exchange unit" which Sony have sent me DOES anyone have a sollution to this please Thanks in advance... Steve

Hi Echo_steve Unfortunately, as I expected, you're not able to restore to another phone. However, there is one possible solution, but there is no guarantee it will work and it might mess things upp so you'll have to do it on your own risk. I'm afraid that's the best I can do for now. Here's how to work around the restore block. Again, use this with caution as there's no guarantee it will work. Also make sure Bridge isn't running when you attempt this:- Do a backup of the new phone
- goto ~/Library/Application Support/Sony Ericsson Bridge for Mac/
- Go to the "Backups" folder and find the backup sets
- Try to locate the old backup folder and rename it to the name of the new backup.This can be quite tricky, as the folders are named things like "CB5A1JYXNQ". But basically, if the backup set of the old phone is named "ABCDEF01" and the backup set of the new phone is "ABCDEF02", it should be enough to remove (or rename) the new backup set and rename the old one to "ABCDEF02".
Again, I'm sorry there's no easy fix. Please let me know if it works for you. Best Regards, David

Sony Bridge doesn't work on my mac/phone.

So I have a Sony Xperia U and my Mac is version 10.5.8 and I've downloaded this Sony Bridge but it doesn't work, I connect my phone to my computer and nothing happens, my phone just starts charging with the computer and that's it. What version of Sony Bridge should I download then? What should I do?

Try installing Bridge for Mac from this link instead and check if you can get any connection.
http://www.sonymobile.com/gb/tools/bridge-for-mac/
- Community Manager Sony Xperia Support Forum
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Sony Bridge on Mac can not transfer photos and music form Mac Yosemite to device C4 dual

I recently buy Sony C4 dual, the phone is work well. I downloaded Sony Bridge for Mac lastest version (4.1) then connect phone to my Mac running Yosemite (10.10.4), the program recognise the C4 immediately, but can not transfer music and photos from Itune and iphoto to C4. On C4 there is 1 message asks to install the solftware to the computer for mouting the USB disk, but when click to install, the computer warning the this disk can't use in this computer. May I can help me. Thank you

Hi duongtt! Sorry to hear you have a problem with BFM. Can you please send me the error logs so I can forward them to the development crew. Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM a shared dropbox link to me. Best regards Fredrik

Bug transfert with sony bridge

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