Bug: unable to interact with certain states

Hi,
I'm attempting to build a site in flash catalyst and I must say it is really a lot harder then expected due to limitations of the software such as a 20 page limit and the inability to transition and now even interact (link) with pages on higher/lower levels.
In this case I have a site with lots of levels but to keep it simple:
I'm attempting to link from level 3 to level 2, this seems impossible altough it us possible to link from 3 to 1... any suggestions as to why would be greatley appriciated.
Thanks,
Jason.

Hello,
The rules for what you should be able to interact with are listed in this FAQ thread. They basically say that you can target the top level application, the current component, or any components contained within the current component (you can click on them in EIP on the component).
-Bear

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    cups-drv-install=yes                                                     
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    hpijs-only-build=no                                                       
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    hpijs-only-build=no                                                       
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    type = 1     
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    ~~~~~~~~~~~~~~~
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  • Unable to communicate with product message when installing laserjet cp1525nw printer

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    I have tried resetting the printer to the default settings, removed all HP software, deleted all temp files, rebooted machine and attempted to reinstall the printer.  The software loads fine, I've connected the USB cord and then get the dreaded "Unable to communicate with product" message.  I have previously tried to connect by WPS and that didn't work either.
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    Hello,
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    The password might not be recognized by the printer, if there are spaces or special characters in it.
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    Uninstalling the Printer Software.
    HP LaserJet Pro CP1525nw Color Printer Drivers.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • "Unable to Communicate with Printer"

    I work at home, dialing into the office through VPN. Windows 7. Been using my HP printer flawlessly for 7 months, including up to yesterday, but today, I get the above error.  The printer is connected, the wireless is working in my home for all other peripherals attached to it. My work help desk is talking gobblygook to me and can't help.  It's something about an IP address. Can anyone help?  Work firewall won't let me download the HR Scan Doctor.

    Hey @GinaCh,
    Welcome to the HP Support Forums!
    I understand that you have been using your HP Officejet Pro 8620 e-All-in-One Printer through the wireless connection to your Windows 7 computer fine for months now. However, recently, when connecting to your VPN to print you are receiving the message 'unable to communicate with printer'. Unfortunately, this error message is the exact reason why your printer is not supported over the VPN connection when wirelessly connected.
    When you network the printer it comes down to a numbers game. To explain this better I am going to use an example below. When you have a wireless printer on your network it is assigned an IP Address from your router that allows it to communicate with other devices on your wireless network, such as  your computer. The first 3 sets of numbers in an IP Address are the same on every device connected to your network.
    As an example,:
    Printer IP: 192.168.1.8
    Desktop Computer IP: 192.168.1.5
    Laptop Computer IP: 192.168.1.3
    As you can see, the first 3 sets of numbers are identical and the last digit is different on each device.
    When you connect over a VPN your computer disconnects from its local connection (your home network that the printer is connected to) and connects to your business network. This VPN connection will change the numbers so your computer that is connected to the VPN will no longer have the first 3 sets the same as the printer.
    As an example:
    Printer IP: 192.168.1.8
    Desktop Computer IP (On VPN): 10.1.10.19
    Laptop Computer IP (Not on VPN): 192.168.1.3
    If the Desktop computer 'thinks' it's on a different network when connected to the VPN than your wireless printer will be blocked from communication. The 100% way to resolve this issue would be to connect your HP Officejet to your computer through a USB Cable. If this is not an option than the next supported step would be to log into the VPN and open the document you need to print, then disconnect from the VPN and select file and print and everything should work fine.
    Now there may be security settings or port settings that may have changed on the VPN which is why the printer is now being blocked from communicating over the network. To resolve this you would need the IT Department for your company to take a look into this issue for you.
    I hope this helps clear up any confusion. Should you wish to connect your printer through a USB Cable connection I can certainly assist you with that. Best of luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP Photosmart 5520 Unable to communicate with printer

    I have had a HP Photosmart 5520 for a few months that I am NEVER able to print wirelessly from Windows 7 PC's after it has been sitting idle for a period of time.
    When the printer is first powered on everything works great.   I have two HP Win7 laptops that will both print to it with no issues.   However, if the printer has been powered on for some time and I try to print from either of these PC's, I get the "Unable to Communicate with the Printer"  message below from the printer software running on the PC.
    However, the printer appears to be working fine on the network for every other debug test I do while it is in this state.  For example, if I open a command shell on the same PC and ping the pinter IP, it responds just fine.  I also put the known IP address in a browser window and the printer serves up the status page with no issues.  The status page confirms the IP address is correct and says that everything is working fine from a connectivity standpoint (see pics below).  Still, it won't print. 
    If I simply turn the printer off and then turn it back on, all pending jobs are printed.  Any subsequent jobs that are printed also print w/o issue.  However, if the printer sits idle for a short period of time it is right back in the same state!  Please help, this is very frustrating!!
    The behavior is the same if I (1) let my router DHCP server assign an IP address, (2) configure the DCHP server to always provide the same IP address to the printer MAC (which it was doing anyway), or (3) configure the printer to use a static IP address.
    I am using a Netgear WNDR3700v2 wireless router firmware v1.0.0.36 (the latest).   Details about the printer, printer firmware version, printer network setup can be found below. 
    Product Name HP Photosmart 5520 series
    Product Model Number CX042A
    Service ID 23195
    Firmware Version MGP1CN1351AR
    Total Page Count 243
    Country/Region USA
    Network Type Infrastructure
    Authentication WPA-PSK
    Encryption Automatic (AES or TKIP)
    Signal Quality (1=low, 5=high) 5
    Channel 1
    IPv4
    Domain Name 
    Configured By Manual
    IP Address 192.168.1.12
    Subnet Mask 255.255.255.0
    Default Gateway 192.168.1.1
    DNSv4 
    Configured By Manual
    Preferred DNS Address 75.75.75.75
    Alternate DNS Address 75.75.76.76
    WINS 
    Configured By Unconfigured
    Primary WINS Server 0.0.0.0
    Secondary WINS Server 0.0.0.0
    IPv6
    Domain Name
    IP Address Prefix Length Configured By
    DNSv6 
    Configured By Unconfigured
    Preferred DNS Address ::
    Alternate DNS Address ::
    Statistics
    Total Packets Received 165110
    Unicast Packets Received 124662
    Broadcast Packets Received 40448
    Total Packets Transmitted 82653
    Unicast Packets Transmitted 81092
    Broadcast Packets Transmitted 1561
    Downlink Count 12

    I changed two settings related to WLAN inside my router (see detailed feedback below).   I doubt that they will have an impact,, but will report back with what happens.  
    The reason I do not think it is related to the connection to the printer is becuase when it is in a state where the PC can't print to the printer, I verify the connection is OK by pointing by browser to the ip of the printer.  It works just fine....  
    The reason I don't thing there is anything set up wrong on my PC is because when it is in this "bad" state, I can simply power cycle the printer and the jobs stuck in the PC print spool all go through.
    1.  Set a static IP in the printer (see step 6) outside the DHCP range of the router (check your manual). 
    Previously tried (still configured this way)
    2. Verify in the printer that 'Auto Off' is disabled.  Use the Embedded Web Server (EWS) by going to the  
        printers IP address in your browsers address bar, click  Settings Tab/Auto Off.  Or use the Printer
        Assistant, Printer Home Page (EWS). 
     Previously tried (still configured this way)
    In the router:  (Refer to your router manual for information)
    3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest. 
    Changed this.   
    4. Set router to 20Mhz only, or 145Mbps depending on router. 
    I don't know what this is.  Is it related to the Wireless throughput? (I have 2.4Ghz bans set "up to 54Mbps", 5Ghz band set to "up to 300Mbps")
     5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode. 
    Already using this configuration
    6. Disable WPS and never use it and disable UPnP for the routers security.  Nobody can hack your
        system now and helps with wireless connectivity (if you want to know why, search the web). 
    Already using this configuration
     7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
        they must be different for all bands, even for any Guest networks. 
    Changed this.  
    8. Save all settings.  Power off both, wait 5 mins.  Power on router wait 3 mins. 
    9. Power on printer and verify it reconnects to router. 
    Windows 7/8/8.1   Is Network Discovery on or off?
    Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings.
    Under Home or Work (current profile) \ Network Discovery.
    Select "Turn on network discovery" and save changes.
    Confirmed it was already ON

  • HP Photosmart 5510- Unable to Communicate with Printer Utility Check not working!!!!! HELP

    I work with Windows 7 the error message I am getting is Unable to Communicate with Printer. I have never had a problem with a printer. First night worked amazing, All software is downloaded on the computer but then  went to go print to day it didnt work. REBOOTED EVERYTHING, wireless router, computer and printer. Then ReConnected the printer to the router through what the Manuel says. FINALLY starts printing, waited about 30-45mins went to go print again and of course it didnt work.
    I have attempted to do the Utility Check- States I am connected online both computer and printer to the router. From what I gather there is an issue with the printer- computer connection. I bought this specific Printer because it was wireless and highly recommended because HP brand, now I am wondering if this was a big mistake.
    This question was solved.
    View Solution.

    Hi again;
    Wish you are doing well despite this issue 
    Ok here is a page in the Cisco website with documentation in regards your Router check in here how to verify what is the current version of router's firmware. if needed you can find the latest version of here as well.
    In how to get to the routers EWS to do this follow this steps;
    To reveal Relevant TCP/IP settings include in windows this settings
    •IP address
    •subnet (subnet-mask)
    •gateway address (also the router's or AP's IP address, which is useful for opening the router's web page
    or Embedded Web Server (EWS) page.
    Important communication test! Once you have obtained the gateway address, type this address into your Web browsers URL field to open your router's EWS,  e.g., 192.168.0.1*. * This value will vary by router manufacturer.
    Checking TCP/IP settings in most Microsoft operating systems
    Step Action
      1 Click on Start (Window button on your keyboard).
      2 Type CMD (do not hit enter select from the menu with right click and select from the sub menu select run as  
         Administrator).  
      3 At the prompt, type ipconfig or "ipconfig" or "ipconfig /all" with out the quotes. 
      4 Press ENTER on the keyboard, and note the values of the settings mentioned above.
    Hope it helps and best of luck;
    RobertoR 
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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