Buggy Lumia 930

Since a few weeks I am using a Lumia 930 it's a nice piece of equipment but I am facing some difficulties.
Every now and then the phone reboots. This happened a few times in a week. In the the screen in the lower left corner I can see the message "Not for resale" in red. When this has happened I also have to set the date and time again. It always goes back to May 22nd of this year. Also the device got very hot a few times which caused the backside of the phone to pop out at one spot and I can not push it back.
What can be done by Nokia about this? In my opinion this phone has te be swapped.

Hi, cliffyvonsmiffy. We are here to help and we completely understand how you feel. What's the current status of your phone? Are you able to fix the issues you have with it? If so, we'd appreciate you sharing how you fixed it for the benefit of other users. If no, can we isolate your concerns first?
1, 2, & 4. Did you install any app that possibly caused the 'resuming mode'? How about changing your phone's settings?
3. Does it also happen whenever you receive an incoming call, email, or MMS?
5. Are you getting the same result when using a compatible wired headset? Can you try recording a voice note by going to Messaging> New (+)> Attach? If you can hear the recording, your microphone is working.
6. When do you usually hear the rattling sound? Is it affecting the performance of the phone?
7. Does it only happen when doing a specific task on the phone? If so, what task is it?
8. To verify, the issue only happens when you play music after disabling Bluetooth, is that correct?
We look forward to your reply and welcome to our community. ;-)

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