Built app with subpanels works for me, but not for him

Using labview 8.6 I have successfully built several revisions of an app that has multiple subpanels. It has successfully executed on several different hosts. However, with the most recent version I received a report that it launches, but the sub-panels do not load. Of course, WFM (works for me) -- the sub-panels are compiled into the app and they load just fine for me. The other user is using the free 8.6 LabView runtime. Again, previous app revisions have worked fine, and I don't know what is different about this build that could affect loading of the subpanels.
On my PC I renamed the path to the source files just in case the built app was picking up some missing file directly from the original VI directory. Still works for me. I even monitored it with FileMon (sysinternals.com) and confirmed that it never tried to open any other file (which further confirms that all the sub-panels are successfully incorporated into the built application).
The only other significant difference is that the app is designed for 1280x1024 screen and the other user is running on a 1024x768 laptop. But how could that affect loading the sub-VIs?
Does anyone have any idea what would cause a built application with subpanels to work fine on one host but not display the sub-panels on another host?
Thanks and Best Regards,
J.

How are you getting the software on the other computer? Did you build an installer?
Mike...
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