Built in Bridge on TC endpoints

Hey,
I am just new to the video side of things and I am trying to find out what TC endpoints have the 4 party built in bridge. Is there a document that can show me this?
Thanks,
Cameron

Hello Cameron -
No document that I know, but I believe most all TC software based codecs such as C and SX series have a multisite option key which will enable this feature. There might be some that don't such as the SX10, not sure of any others though that might not.
EDIT:
I found a document when I combed through the Cisco site.
endpoint-product-matrix.pdf
If you check the bandwidth section, and it shows "MultiSite", those are the endpoints that support built in conference bridges. It's also listed in the key features section as well if it's supported.

Similar Messages

Conference using phone Built in Bridge dropping calls

I have a client that is having an issue using the confrn softkey. Here are the steps that are happening.
User is on a call
User presses confrn button
User diales number
New participant answers the phone
User presses confrn button again
Call gets dropped.
Not sure why this is happening as I have not seen this before. All participents are using g711. and the Built in Bridge option is enabled on the phone.

Really did BIB used to be used for that cause I thought it was.
Yes they do have a software CFB setup and it is still having this issue. They have also discovered that if the press the conf button the second time while the phone is still ringing then it works.

CTIOS, Built-In Bridge and Transfers

Hi All,
I am running into an issue with a remote site. They have about 5 people who have just started to use CTIOS desktop for call routing. The business requirement is that they be recorded like our normal call center, but the recording servers are in El Paso with our CC. We have set up and enabled Built-In Bridge on the phone and set up the recording parameters on the extensions, and the recording is working fine. The issue is that if these agents get a call and need to transfer to a CTIRoute Point they get a busy signal. Our normal agents are able to transfer to the CTIRP's just fine (their calls are being recorded via span-port, and not Built-In Bridge).
I removed Built-In Bridge from our remote agents and now they are able to transfer. I think it has to do with the CTIOS extension being set up with:
Maximum Number of Calls: 2
Busy Trigger: 1
I know we used to have set the agent extensions this way in the past, since we don't want our agents to be offered more than one call. I assume my problem is in Built-In Bridge causing the extension to be "too busy to transfer" but if I crank up the Maximum and Busy thresholds will I have multiple calls coming to the agents?
Thanks for your help
CallManger 7.15
ICM Enterprise 7

Hey Seth, long time. Hope you're well. See if this is of any value. Also, have you tried having them transfer to somewhere other than a CTIRP to see if it fails on any type of transfer, either external or to another phone directly.
https://supportforums.cisco.com/message/3044203#3044203

Question regarding the use of Built-in Bridge SIP call setup to recording device

We have an application that uses Built-in Bridge (BiB) to setup a SIP call to our recording application. Recently the topology of our network was changed and for some reason the RTP for the call is not being sent. What appears to be happenning is that the SIP messages are sent from the UCCM and once the call is established we get an end call event.
We are not sure how to troubleshoot our network to determine the root cause. Any pointers will be appreciated.
Thanks.
-Arun

Hi
Did you ever figure this out? I am having an issue with recording calls to the PSTN from 9971 SIP phones. Station to station calls seem fine, and 7945 phones running SCCP seem fine to the PSTN.
Thanks,
Aaron

Web gallery built in Bridge, then linked from DW site, doesn't work

Hi,
Using the "web gallery" function in Adobe Bridge CS5, I created an HTML-based web gallery and uploaded it directly from Bridge to here on the web:
http://www.sws-steel.com/test2/SouthwestSteel/
I can view this in Safari 5.0.5 on my Mac, but it's a blank white page in Firefox and in Chrome. Even worse, my client gets a blank page in every Windows-based browser.
If I can get it to work at all, my intent is to add it within a frame on this page:
http://www.sws-steel.com/temp/photos.html
Again, it seems to work in Safari (but only after a refresh on an iPad), but doesn't work anywhere else.
The web gallery function in Bridge would be ideal to use for this gallery, but it just doesn't work and I have no idea how to fix it. Any help or insights on what's wrong would be greatly appreciated.
Thanks,
Kent Bingham

Missing DOCTYPE declaration for starters:
http://www.w3schools.com/tags/tag_doctype.asp
without that the browsers do not know which set of rules to apply when displaying the page. Correct that then...
Validate the page here:
http://validator.w3.org/
Then come back here and we will look for problems. But very hard to correct anything until you get the foundation right.
Best of luck,
Adninjastrator

Recording via built-in-bridge on 78xx

Hi. Couldn`t configure call recording on 7821 and 7841. Latest firmware sip78xx.10-1-1SR2-1. Recording on the other models (7942, 8945, cisco ip communicator) works fine.
CUCM 8.6.2.23900-10
Zoom CallRec 5.1.4

Hi.
Did you configure call recording profile , CTI user controlling profile , Sip Trunk to call recorder and Route pattern pointing to Sip Trunk?
Also did you associate the recording profile to DN configured on the phone?
Please refer to this doc
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/cmfsgd601/fsmr.html#wp1066316
HTH
Regards
Carlo

Total Bandwidth requirement for 720p 30fps video call to mcu 5300 and P2P call

Hi All,
One of customer purchased 5300 MCU VCSC and VCSE from us.
All infra will be setup in their HQ and all endpoints are from internet. All endpoints will register to VCSE.
customer requirements are 5 concurrent encrypted calls to MCU with 720p 30fps and point to point 10 concurrent encrypted calls.
endpoints are cisco c series endpoints and polycom HDX endpoinds.
They haven't subscribe the line yet. we need to propose the minimum bandwidth requirement to customer.
1) what is the minimum bandwidth requirements to achieve 720p 30fps encrypted call to MCU?
2) what is the total bandwidth requirements for 5 concurrent encrypted calls to MCU?
3) what is the total load of bandwidth requirements for 5 concurrent encrypted calls to MCU and point to point 10 concurrent encrypted calls?
Thanks advance for you answer!

point to point 10 concurrent encrypted calls?
Even with a miltisite license installed on the codec to enable the built in bridge on the endpoint, you're only going to be able to connect up to 3 sites max, the endpoint hosting the conference that has the multisite option + 3 others. You'll have to rely on the MCU to host these conferences.

FMS total Bandwidth/Month

Is it possible to monitor flash media servers total monthly
bandwidth usage?

point to point 10 concurrent encrypted calls?
Even with a miltisite license installed on the codec to enable the built in bridge on the endpoint, you're only going to be able to connect up to 3 sites max, the endpoint hosting the conference that has the multisite option + 3 others. You'll have to rely on the MCU to host these conferences.

Problems with SRW224G4 switch and Bridged Network Cards

Hello,
We have recently installed a SRW224G4 switch and have discovered that when we plug our DELL PowerEdge 2900 server into the switch, the switch loses all network connectivity and all of the LED's on the switch start flashing.
The server works perfectly well plugged into another switch, but as soon as we introduce the SRW224G4 into the network, either with the server plugged into that switch or any other, the problem re-occurs.
The only way we found we could eliminate this issue was if we disabled the Bridged Network connection on the two network cards on the server. If we do that, everything is fine, except the network performance of the server has dropped significantly.
The server is plugged into the 1GB ports on the switch, although we tried it on the 100MB ports and received the same problems. The switch reports that the ports are running at full-duplex.
Has anyone noticed this behavior before, and more importantly been able to rectify it.
Thanks in advance for your assistance,
Paul

I had this problem as well with any Linksys 2024 or rackmountable switch.. The trick is, you need to use the network cards management software to "team" or bridged the 2 NIC's otherwise the switch detects a loop and the whole thing locks up. So lame... Windows built in bridge mode stinks dont use it. When you use the Intel management software or Dell or HP's NIc management software you have the option to actually choose "redundant mode" where you can pick a Nic to be the primary, or you can choose Load Balancing where you can essentially double your throughput by joining the 2 nics.
In Windows 2008 Server, you actually do this by going to the Properties on the NIC in Device Manger. the software controls are now built right into the driver. pretty neat. 2003 you can check Device Manager the same way but not sure if it's the same as 2008, you might need to run the actual NIC management app.
Hope this helps
fdigi

"Does Bridge come with Photoshop if I buy the CC single app?"

Question from a Customer…"Does Bridge come with Photoshop if I buy the CC single app?"

Actually whether you consider the Suite a unified concept or not, if you are using a variety of Adobe products Bridge does the job well. Here's a great testimonial of what it does according to one user:
Bridge is the coordinating hub of the Creative Suite. Synchronizing color management settings for all suite programs is done from Bridge, and can only be done from Bridge, to take one important use.
Bridge displays actual thumbnails of many more file types than Finder or Explorer. It also allows instant play of sound or video files more readily than the native OS file managers.
Bridge allows direct access to file metadata, to embed copyright information and keywords where appropriate (e.g., for corporate logo vector and raster files). It also displays the fonts used in an InDesign file, the swatches in an INDD or AI and the output plates (including spot color plates) they use.
When managing the assets for a design project, Bridge allows quick and simple sorting, rating and custom labeling (with color flash indications) of assets. I can rate images according to whether they are rejects, possibles, for review by client, or approved. The filters built into Bridge allow instant isolation of only the approved images or designs in a folder, only the rejects (for deletion) or only files with certain ratings, no matter how many files it contains. It recognizes aspect ratios, so if I only need a landscape or a 16:9 image in a folder of hundreds of images, I turn off the aspect ratios I don't need.
Once filtered, the remaining visible files can be selected and copied, moved, or deleted without affecting the rest of the contents of a folder.
Collections are a massively useful feature. One of my clients is a performing arts center, and in a season we turn out dozens of ads, flyers, brochures, web banners, playbills, billboards and other collateral using the same assets over and over. These assets are organized by artist and/or show on disk, but I set up each season's repeating assets as a Collection in Bridge, so that I just have to open the collection and drag and drop these assets into new INDD, AI, PSD, HTML (in Dreamweaver), FLA or AE projects without having to navigate from folder to folder picking up individual files.
Bridge's Favorites is another place I stack frequently-accessed folders, such as stock photography, backgrounds, and top-level folders for active projects.
Assets can be divided into subfolders, but a quick toggle of "Show items from subfolders" exposes all of the assets in a single view while maintaining their organization. I will typically keep AIs, PSDs, EPSs, stock photography and client images in separate subfolders within a project. When I'm ready to start pulling assets into an InDesign layout, I toggle this on and simply drag what I need into the layout.
Bridge comes with Adobe Camera Raw built in, which is many times faster than using Photoshop to adjust jpegs or tiffs for things like tonal range, white balance, cropping, spotting and sharpening, and is non-destructive.
One tremendously useful Bridge function for InDesign CS5+ users is the "Show linked files" feature, which opens all the linked files in a layout into a single view, regardless of where they are physically located. I often use this when doing alternative layouts from a client-approved mockup for a campaign, to be certain the same assets are used in each piece, or when creating a motion graphic or interactive piece for the campaign in After Effects or Flash.
The batch and image processing scripts built into Bridge automate things like creating web-ready small jpegs from multiple images, renaming large numbers of files in place or by copying to an alternative location, creating sets of PSD, png, jpeg or other file types from an assortment of image files, and so on.
Bridge is so much a part of my daily workflow that on my main workstation I have one monitor dedicated to it almost 100%. Bridge just sits open 24/7, ready for use. I would run at half speed without it, no question.
Not bad for an old file browser.

Problems with Bridge CS4.

Dear members:
Since my last disappointing experiences with Bridge I decided I would wait until CS4 had been out for a while and Adobe had the chance to clean all the bugs and problems with the first releases. I am now beginning to use the CS Premium suite and Bridge is by far the one application I used the most to browse my large library of photos.
In trying to use for the past few days I have run into numerous problems. Some of them are:
1. When I first launch the application I get an error message stating the following:
" Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation. "
2. While building previews for a folder with approximately 200 images Bridge displayed a message stating the it was low on memory and suggesting I should restart it. This has happened to other folders and not just this one, some with more and some with less images. I am sure the issue has nothing to do with memory as I have always used Bridge CS3 with these folders without any such problems.
3. Despite the fact that all my image folders contain thumbnails and previews previously created by CS3 the new Bridge CS4 treats them as if they contained nothing. The application starts the whole process all over again and takes longer than CS3 did to perform the same task.
My computer is a Powermac G5 dual 2.0 GHz with 4.5 GB RAM and two internal 1.5 GB HD. Considering this kind of internal RAM I don't think memory should be an issue.
I ran the update tool but couldn't find any newer version of Bridge CS4. To the best of my knowledge I am running the latest versions of all applications in the CS4 Premium suite
Some of the questions I have are:
1. Can't CS4 use the thumbnails and previews that were previously built by Bridge CS3 ? Will the application have to start this whole process all over again for every single folder I have ?
2. Why all these error messages and bugs ?
3. Is CS4 really slower than CS3 ? So far this has been my experience.
4. Considering at least one bug remains from the previous CS3 version (the little triangles that appear next to folders even when there are no subdirectories) how many problems should I expect to find with this new version ?
My apologies for all the questions above but the answers are important as I am now beginning to use the application for critical tasks.
Thank you in advance for your help.
Joseph

There appears to be many problems in all versions of Adobe Creative Suite with Bridge.
I have a few post currently and even the employees of Adobe seem very uninterested in helping at all. They sure offer info on posting correct data and correct forum but little else to help resolve our problems.
The majority of problems you are incurring I have had and 99% were cured within the "Security>User" settings. Check similiar posts that are listed to the right of your post.
The final problem of "Not enough memory" has still not been resolved. Phone Tech support is no longer available free and I even paid for 1 session, spent 3.5 hours with the Tech and problem was "escalated"....that was in August 2010!!
Good luck!
Dan

Solution found for previews not playing in Bridge

Just a quick note about a problem that I've seen some people having:
If you have a problem getting previews of animation presets to play in Adobe Bridge, try enabling software rendering in Bridge. See "Use software rendering for previews".

> In previous versions of AE, you could bring up a web-help page that showed all the animations...how do I get there now?
It's gone.
> If the previews are embedded files, can I view them somewhere else (are they in my hard drive...if so, where)?
No. The previews are built into the animation preset files.
>If my QT player is encountering a problem as you and Mylenium state, how do I fix it?
I don't know. As I said, I am no Bridge expert. This seems like a question for the folks on the Bridge forum. Yes, I know that you said that they pointed you here, but this is an issue with a media player built into Bridge, and that is outside of the scope of After Effects.
If you want a better answer, I recommend contacting Adobe Technical Support:
http://www.adobe.com/support/contact
Be sure to specify that it's a Bridge issue when you call, so that you get routed to the right folks.

.ffx and .aet previews/presets not playing in Bridge

Asked this in the Bridge forum and it was suggested to ask here:
I am running CS5.5 on a Mac (10.6.8) and when I want to preview an After Effects text animation preset or project template, Bridge opens and I can click through the various presets/templates, but when they play, there is no preview...only a playhead that moves when I click the play button and the file name:
For example:
I have the .ffx and .aet files on my hard drive where the installer put them. Any thoughts as to why the previews don't show up in Bridge?
I am new to Bridge and thus far only use it for this purpose...
Thanks in advance.
Jonathan

> In previous versions of AE, you could bring up a web-help page that showed all the animations...how do I get there now?
It's gone.
> If the previews are embedded files, can I view them somewhere else (are they in my hard drive...if so, where)?
No. The previews are built into the animation preset files.
>If my QT player is encountering a problem as you and Mylenium state, how do I fix it?
I don't know. As I said, I am no Bridge expert. This seems like a question for the folks on the Bridge forum. Yes, I know that you said that they pointed you here, but this is an issue with a media player built into Bridge, and that is outside of the scope of After Effects.
If you want a better answer, I recommend contacting Adobe Technical Support:
http://www.adobe.com/support/contact
Be sure to specify that it's a Bridge issue when you call, so that you get routed to the right folks.

UCCX Advanced Quality Management with VMware View

Hi,
I have a customer who uses UCCX 8.5 with VMware View clients running CAD and 7940 IP phones.
They are looking at recording options and have expressed an interest in the Advanced Quality Management product.
There are a few issues that I would need to consider specific to their environment.
The first is that Desktop based recording would not work in this environment as CAD is running on a virtual desktop rather than a PC daisy chained to the IP phone. The second is that network based recording is not supported as the 7940 phones do not have a Built in Bridge.
This leaves server based recording which uses SPAN port mirroring. The issue with this is that the agents phones are distributed across multiple Catalyst switches so I guess I would need to configure RSPAN - has anyone got any experience of using Cisco QM with RSPAN? - if yes how well did it work? - the customer would probably be willing to upgrade the IP phones used by the agents if that would be a better option.
The final query relates to the Screen Recording Client - the install guide details how to install this on a Citrix server but makes n mention of VMware view. Does anyone know if support for this is on the roadmap?
Thanks!

Hi James
I've done an RSPAN deployment with UCCX recording which I presume will have similar gotchas...
The only issue I had was that I ham fisted an RSPAN config in that SPANned the VVLAN on all the edge switches. My mistake was that I didn't exclude the uplink ports, and these switches were stacked, so there was a lot of packet duplication initially (sounds like 90s dance music time stretching).
If you ensure you SPAN ingress only on all the endpoints (i.e. phones, and gateways) and then exclude any ports where traffic might be seen a second time (e.g. switch uplinks), and then filter for the voice VLAN you should be OK.
This deployment was a routed LAN with different subnets on each edge stack but this worked OK with everything running through a single RSPAN session back to the server.
I've not had the good fortune to have to do this more than a couple of times, and I've not done it for AQM - but assuming that SPAN/RSPAN are supported along with the video recording part running on the endpoints I don't see it being too different as they seem to be written by the same people.
Can't help re: VMware view either I'm afraid...
Aaron

Cisco Unified WFO - Call Recording and Quality Management with Extension Mobility agents

Hi All,
We're considering Cisco Unified WFO - Call Recording and Quality Management for a customer running UCCX 8.0, agents on multiple WAN sites, all agents using extension mobility.
The documentation I've been able to find describes three different recording methods:
Using Desktop Recording service (Endpoint) to record from an agent’s desktop.
Server Recording - Uses SPAN (not so good for remote sites)
Network Recording - Uses CUCM recording service / SIP trunk / phone's built in bridge.
Network recording or Desktop recording should be suitable for the customer but it seems that Extension mobility is not supported. Extension Mobility is not mentioned in the 8.5 installation guide, it is mentioned as ‘not supported’ in the 8.0 guide as follows:
'Server Recording and Network Recording have the following limitations:
• Extension mobility is not supported.'
Neither version's documentation specifically mention extension mobility in relation to the desktop recording method, though I realise this is a similar approach to the 'server recording' method.
So the question I have is: Is extension mobility supported in any way on version 8.0, or version 8.5 for recording? And if so which recording method(s) are supported?
Thanks,
Jonathan

Hi,
I had more luck asking questions over at the Calabrio forum - they make the software and Cisco re-brand a version of it - there is some good info on their portal (http://portal.calabrio.com), you have to register but it's fairly painless. The answer I got was:
"QM Desktop recording has always supported extention mobility as it determines the recorded user by the desktop user's login. Extention mobility was not supported for Server and Network recording until the Calabrio QM 8.6.2 release in April 2011 and will be added to Cisco QM starting with QM 8.5.2 in June 2011"
Regards,
Jonathan

Built in Bridge on TC endpoints

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