Built-In Ethernet Port Doesn't Show Up In The Network Preference Pane

My ethernet port no longer shows up in the Network preferences pane under Network Status. The status Airport and the Internal Modem are still displayed though. Plugging in an ethernet cable causes my machine to crash; sometimes I get a message that I need to hold down the power button to reboot, and other times command line-like text is displayed on top of whatever was on screen.
The only change I've made to my system since last using a wired connection was installing Security Update 2006-001 on March 1st and OS X Update 10.4.5 on February 14th. After running the 10.4.5 updater, my machine initially refused to reboot. On the first attempt, it played the start up chime, but the screen remained black. The second time, the Apple logo appeared, but the spinning pinwheel never did. The third attempt was successful and my system appeared to be functioning normally.
How do I get my ethernet port to work again?

Does "Built-in Ethernet" show up as a choice in the 'Show:" popup? If so, is it configured as you would expect? For instance, if "TCP/IP" is set to use DHCP, do you have an IP address, subnet mask, etc.? There is an "off" setting for TCP/IP; make sure that hasn't been selected somehow.
There is also an "Assist Me" button that will let you launch the diagnostics app. Does this also crash the Mac? If not, what are the results of its tests?
Also, you may want to do a permissions repair with Disk Utility if you haven't done this since applying the updates.
If you still get crashes, there may be a conflict with a log-in item, particularly if you have any third party ones. (Check that in the "Accounts" pref.) One way to diagnose things like that is by creating a new test account & logging into it. If the problems go away, you can assume a user cache, .plist, or login item is the problem.
If none of this turns up anything, you may need to reinstall the OS. Short of that, you can try downloading the 10.4.5 combo update & running it. It replaces more components than the "delta" update so it just might do the trick. Besides, if you end up having to reinstall the OS, having the combo version handy will save you the time of downloading & installing any incremental updates to get back to 10.4.5.
As always, backup all important files before applying any updates.
Good luck!

Similar Messages

  • Hard drive attached to xserver doesn't show up on the network.

    I have an xserver on 10.5.8. Attached to it is a datatale box with 4 internal Hard drives. 2 hard drives are for storage, and 2 are for mirrored backup. The 2 hard drives for storage need to be accessable on the network, but one of them is not showing up.
    At the moment I am moving the problem hard drive to attach directly to a work station computer when I need to access it, and back to the server when it needs backing up.
    How can I get the hard drive to show up on the networked computers, when attached to the server? This is a problem that we have been coping with, but been unable to solve for some time.
    Any advice will be much appreciated.

    Not much in your post to go by...
    In general, just because a device it attached to the server that doesn't automatically make it available to clients. You have to identify the volume(s) to share over the network via the Server admin apps.
    However, since one volume works and another doesn't, I kind of assume you know this, and have done it for one, which begs the question of why you haven't done it for the other.
    The other missing data is how you're trying to access the volumes... what protocol are you using from the client? AFP? FTP? NFS? something else? That can also make a difference.

  • Built-in ethernet port not working in unibody Mac Mini

    Hi,
    So ever since I acquired this new mac mini I haven't been able to get it to recognize any devices connected via ethernet. I obviously checked the cables and all is good there. I tried connecting it to another mac, and while the other machine was detecting a device (the mac mini) at the other end of the cable, the mac mini kept saying that the cable is unplugged or the device off.
    After several days of having the issue I decided to remove the ethernet service from the network preference pane to set it up again but to my surprise, the built-in ethernet option was not available (I only got airport, firewire, bluetooth DUN, VPN, PPPoE and 6 to 4). At this point I tried removing the networkinterfaces.plist file form the system configuration folder in the system preferences folder to no avail. I then tried to zap the PRAM, NVRAM, reset the SMU, SMC and all that kind of things to get the port recognized by the system but no luck.
    When I look at the system profile I get these weird results in Ethernet Cards:
    pci14e4,4353:
    Type: Other Network Controller
    Bus: PCI
    Vendor ID: 0x14e4
    Device ID: 0x4353
    Subsystem Vendor ID: 0x106b
    Subsystem ID: 0x0093
    Revision ID: 0x0001
    Link Width: x1
    BSD name: en0
    Kext name: AppleAirPortBrcm43224.kext
    Location: /System/Library/Extensions/IO80211Family.kext/Contents/PlugIns/AppleAirPortBrcm 43224.kext
    Version: 425.16.2
    Comparing it to other macs I have It should read "ethernet" rather than that strange pci name on top and the kext name shouldn't read airport but something like AppleIntel and in location it shouldn't direct to the IO80211Family.kext package but rather to the IONetworkingFamily.kext.
    So I popped in the system install DVD and fired up System profiler and at that point I didn't even get an "ethernet cards" option in the left side pane. So this is leading me to believe that the hardware is not being recognized at all, so maybe it's damaged. I did replace the HDD with a bigger one and change the RAM modules to bigger ones but I don't think I could have damaged the hardware in these processes, also I don't see how this would affect the ethernet port as it's integrated to Motherboard and didn't messed with it at all (I was very careful, to say the least!).
    The last thing to do is reinstalling the system but I don't think it'll help (after seeing that the ethernet port is not even being detected by the install OS) but I need to offload all the data from my internal disk and at the moment I don't have an spare drive to do it.
    So, what's the recommendation? A field trip to an Apple Store? Closest one is like 3,000 km from where I am right now, so...
    Well, thanks for any pointers, suggestions and help in general.

    I do not have any answers for you. Yes it appears to be reading what should be an ethernet card as an AirPort card. Have you played around with trying to install another version of Mac OS X other than the version that shipped with the Mac mini? Apple has long told us that we should not install a version of Mac OS X that was older than the shipping version. With the Mid 2010 Mac mini, the Restore DVD has the only version of Snow Leopard that will work with this Mac mini's specific hardware. At least until Apple releases 10.6.5. If you have installed other versions of Mac OS X, then erasing the HDD and installing the OS from the Restore DVD(s) that shipped with the mini may get you back to the point you need to be.
    Unfortunately I think that you voided your Apple Warranty when you installed the different HDD. That was always a question in the past when folks wanted to open the former version of Mac minis and upgrade the RAM. But with the 2009 models folks started reporting here in the Apple Discussions that Apple was informing them that they had voided their warranty by opening their Mac mini. This new model made the RAM user upgradable, but the User Manual specifically states on page 43, 54 and 61 that there are no user serviceable parts in the Mid 2010 Mac mini except the memory.
    Dah•veed

  • MacPro v1.1 Ethernet not working nor is it visible in network prefs pane

    Hi,
    I'm having trouble with my MacPro. I've been using the wireless connection and all is fine, however I decided to speed up the transfer of files between it and my Macbook Pro by connecting together with an ethernet cable. It doesn't seem to work. This is the first time I've tried to use the ethernet...
    *There is no ethernet connection visible in the network preferences pane, only airport and firewire. Normal?.*
    *How can I get the ethernet connection recognised and working?*
    I've checked the ethernet cable with the laptop, connecting to a router and I can use the internet etc.
    System Profiler recognises a ethernet card.
    Thanks for any help you offer,
    Al

    OMG, guys I feel so dumb the new update to Tiger changed the way network pane worked so that was the whole problem its normal under 10.4.5 so plugged in a good cable and it came up fine go figure right. For being Apple certified for repair I sure looked past such an easy solution.

  • How can I delete old (non-active) email accounts that don't show in the Accounts Preferences pane?

    Since I (reluctantly) abandoned MobileMe and switched to iCloud, when I use Mail Connection Doctor because a problem is indicated with one or more of my email acocunts, it shows both iCloud IMAP and Me.com SMTP accounts. The iCloud account is fine but the SMTP acount has a red button against it.
    So Connection Doctor shows the old SMTP account always failing to connect (of course - as it's been abandoned). However, this account does not show up in the Accounts Preferences pane so I am not able to delete it. This also happens with another account which I deleted in the Preferences pane some time ago.
    How can I stop these phantom accounts appearing in Connection Doctor? It's very irritating to constantly have faults indicated which apply to abandoned accounts.
    Thanks people!

    Go to your iCloud account in Preferences>Accounts. Set the 'Outgoing mail server (SMTP)' drop-down menu to 'Edit SMTP server list'. Then:
    Set the server name as shown here. Then click the Advanced tab and check the settings.
    If you are still having problems, you could start the setup again from scratch. Assuming that your signature is correct and you are running Leopard, delete any iCloud or MobileMe accounts in the list and then follow the instructions here:
    Entering iCloud email settings manually in Snow Leopard or Leopard

  • Built-In Ethernet port configuration "grayed-out" in "Port Configurations"

    Suddenly my "Built-In Ethernet" port configuration isn't clickable in Network Preferences' "Port Configurations" window. It's there but is "grayed-out" and the "On" clickbox won't take a checkmark.
    Also, it's not showing up at all in the "Show" pull-down (since it's not clicked probably?).
    My hub and modem are fine (i can connect to the internet with my wireless airport-laptop)except the "local network" indicator lamp on the hub where the ethernet cable is plugged doesn't light as it used to.
    I recently had to delete some files so maybe that's why?
    (Can't retrieve them, sorry! Maybe some names...)
    Thanks much for any help!
    here's the inf on my Desktop Mac which is running OS 10.4.9:
    Machine Name: Power Mac G4
    Machine Model: PowerMac3,6
    CPU Type: PowerPC G4 (3.3)
    Number Of CPUs: 2
    CPU Speed: 1.42 GHz
    L2 Cache (per CPU): 256 KB
    L3 Cache (per CPU): 2 MB
    Memory: 1 GB
    Bus Speed: 167 MHz
    Boot ROM Version: 4.6.0f1
    PowerBook5,6 PowerPC G4   Mac OS X (10.4.9)   PowerBook5,6 CPU Type PowerPC G4 (1.2)Number Of CPUs 1CPU Speed 1.67 GHz L2 Cache (per CPU) 512 KB M

    well, what wonders an exercise break can bring!
    I fixed the problem by looking on a backup disk for any files with the word "ethernet". I had done that on the local disk and didn't find anything of interest. But I did find these 4 files on the backup in a folder sitting directly on that external HD directory titled "System"inside of /library/extensions:
    Apple_DEC21x4Ethernet.kext
    AppleBCM5701Ethernet.kext
    AppleBMacEthernet.kext
    AppleGMACEthernet.kext
    I copied them into my local HD's system/library/extensions EURIKA! the built-in ethernet has returned and I was immediately on line without any further adjustments.
    The options that were missing as per my subject thread are all back.
    Keep this one handy!!!
    Thanks again for your help...I'm sure we'd have gotten there soon enough.
    best,
    Rob
    PowerBook5,6 PowerPC G4 Mac OS X (10.3.9) PowerBook5,6 CPU Type PowerPC G4 (1.2)Number Of CPUs 1CPU Speed 1.67 GHz L2 Cach

  • Ethernet port doesn't detect the cable is connected and doesn't function

    It's since this morning that I can't make my en0 ethernet port work. Please note: changed dozens of cables, hubs, etc. The port simply doesn't detect the cable is plugged in and the actual network interface configuration crashes with the following log upon system boot-up:
    Process: eapolclient [403]
    Path: /System/Library/SystemConfiguration/EAPOLController.bundle/Resources/eapolclien t
    Identifier: eapolclient
    Version: ??? (???)
    Code Type: X86 (Native)
    Parent Process: bash [368]
    Date/Time: 2009-06-23 19:42:52.593 +0200
    OS Version: Mac OS X 10.5.7 (9J61)
    Report Version: 6
    Anonymous UUID: 750052DD-67C5-4AEB-8843-9AB2F6B54967
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
    Crashed Thread: 0
    Thread 0 Crashed:
    0 com.apple.CoreFoundation 0x96ff159b CFDictionaryGetCount + 43
    1 com.apple.CoreFoundation 0x96ff435d CFDictionaryCreateCopy + 29
    2 eapolclient 0x000056ba Supplicantupdateconfiguration + 49
    3 eapolclient 0x00003316 main + 1303
    4 eapolclient 0x00001d06 start + 54
    Thread 1:
    0 libSystem.B.dylib 0x90be86fa select$DARWIN_EXTSN + 10
    1 libSystem.B.dylib 0x90bca155 pthreadstart + 321
    2 libSystem.B.dylib 0x90bca012 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0xa087d4ec ebx: 0x96ff157e ecx: 0x00000001 edx: 0x00000010
    edi: 0x001021c0 esi: 0x00000000 ebp: 0xbffff6a8 esp: 0xbffff690
    ss: 0x0000001f efl: 0x00010283 eip: 0x96ff159b cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00000000
    Binary Images:
    0x1000 - 0x8ff3 eapolclient ??? (???) <601ef87898001b311ead6372f01bdc5f> /System/Library/SystemConfiguration/EAPOLController.bundle/Resources/eapolclien t
    0x21000 - 0x37fe4 com.apple.EAP8021X 9.0.5 (???) <a7b029e76077ad0f1decd8912359f590> /System/Library/PrivateFrameworks/EAP8021X.framework/Versions/A/EAP8021X
    0x42000 - 0x6cff8 com.apple.framework.Apple80211 5.2.7 (527.2) <5982190f9caa25fca18b8753671d0d64> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
    0x90b98000 - 0x90cffff3 libSystem.B.dylib ??? (???) <b47c8e6e45aef620730710a732bf1930> /usr/lib/libSystem.B.dylib
    0x92188000 - 0x921e5ffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
    0x92ee9000 - 0x92f14fe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
    0x9433f000 - 0x9441ffff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
    0x945fd000 - 0x94689ff7 com.apple.framework.IOKit 1.5.2 (???) <97b9f9d584f48891377f0481b9104434> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x947c8000 - 0x947d6ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
    0x95697000 - 0x95868ffb com.apple.security 5.0.5 (36371) <c13e0bb1acfdcf94be4d3ee118ef190e> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x95938000 - 0x9596ffff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x95a2f000 - 0x95ae1ffb libcrypto.0.9.7.dylib ??? (???) <9d714c92872a93dd127ea8556b2c8945> /usr/lib/libcrypto.0.9.7.dylib
    0x96faf000 - 0x970e2fef com.apple.CoreFoundation 6.5.6 (476.18) <2d52bab73660117571bd6486dc318f8e> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x970e3000 - 0x970e7fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x9722b000 - 0x97232fe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
    0x97315000 - 0x9744eff7 libicucore.A.dylib ??? (???) <cac059ebdac7d9a63ee0f7a648c9f6cf> /usr/lib/libicucore.A.dylib
    0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

    I had a similar issue with a MacBook Pro. When connecting the network cable, the network preferences would show 'not connected'. I thought it was hardware, but when I transferred the user to another Mac, I found that that ethernet device all the sudden stopped working as well.
    I was able to get the ethernet back with:
    System Preferences
    ->Network
    ->Assist Me...
    ->Diagnostics...
    At some point the ethernet device went green and all was well.
    Maybe this will help.

  • I have Power Mac G5 1.8 single. I have a problem with ethernet port, before it was working with the internet, but now i shows it is connected even the cable is disconnected. I'm running Leopard 10.5. any help

    I have Power Mac G5 1.8 single. I have a problem with ethernet port, before it was working with the internet, but now i shows it is connected even the cable is disconnected. I'm running Leopard 10.5. any help

    Reset the PRAM.
    http://support.apple.com/kb/HT1379
    If that fails, reset the PMU.
    Scroll down the following page and click the G5 link for instructions:
    http://support.apple.com/kb/ht1939

  • I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itumr dongs come up. How do I get my original itunes library?

    I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?

    Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?

  • MSI GT 70 ONC: Stereoscopic 3D option doesn't show up in the NVidiaControl panel

    Hi,
    I have MSI GT 70 ONC Laptop with NVidia 670M (2GB) graphics card. I also have Sony Bravia 3D TV.
    I can play 3d movies on laptop and can watch them on my 3d TV using HDMI cable fine although my laptop doesn't have 3d display.
    I am trying to use my laptop which doesn't have 3D display but has Graphics card which supports 3D to play 3d games and see them on my 3D TV.
    I checked online and found out that I need to change "Stereoscopic 3D" settings in NVidia control panel but Stereoscopic 3D option doesn't show up in the control panel. Very few options are there. I have updated drivers to the latest level but still can't see "Stereoscopic 3D" option in NVidia control panel. So will you be able to help me out what I can do to see the option? Thanks in advance.

    I have got an gs70. Exactly the same problem. Unfortunately this hdmi outputs are connected for the intel graphics cards. And intel does not support 3d.
    I was actually very angry with MSI. Because they do not mention in the description. They promot just the gtx card. And forgot to mention about the hdmi connection.
     Forget the 3d tv. Or you can buy an external mini pci-e graphics card adaptor.
    search in google for : EXP GDC Beast Laptop External Independent Video Card Dock

  • TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

    I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
    I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

    I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
    As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
    I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
    As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

  • Preview doesn't show up in the capture window

    When trying to capture, the video preview doesn't show up in the capture window, only the color bars. I am able to run my transport with the buttons and the key commands, so I know the Canon ZR500 is really communicating (easy setup: DV-NTSC), via firewire. My scratch disk is a G-Raid hooked up through the firwire 800 input. The crazy thing is, it worked only one time. I've wasted one whole day and this morning, restarting, rebooting, unplugging, different tapes, etc. Next step is takew my entire setup to the so-called Genius Bart and see if Apple's Geniuses know anything about Apple software. Frustrating as ****. I will never buy Apple again.

    Careful about editorializing. There are lots & lots of Mac users who are successfully capturing from Canon camcorders. I am one of them, and have never had a problem. So there is something in your setup that needs to be uncovered, it's not FCE or Canon per se.
    One observation, you have a small hard drive (100GB) and even though you appear to have 59GB free, that's actually not a lot of space. One hour of DV consumes about 13GB and during capture the Mac temporarily needs nearly 2x that space, which means your system is using the 'inner' cylinders of the hard drive, where performance slows down; this could explain your dropped frames problem. Can you move some stuff off your system HD onto your G-RAID (say, your iPhoto and iTunes libraries if you are using those apps, they often take a lot of disk space)?

  • Mobile me gallery doesn't show up in the widget

    I posted some albums to mobile me through iPhoto.  When I tried to put them on the website through iWeb, there were no galleries in the widget menu.  Why?  Is it because my site is an independent ".com" site versus being a "me.com" site??  Help!

    klcwebdesign wrote:
    ...it still doesn't show up in the widget menu
    I dunno what more to suggest, except to say that MobileMe live chat support is now 24/7 — see this announcement:
    http://www.apple.com/mobileme/news/2009/04/live-chat-support-247.html
    And to answer your previous question, you can simply change the settings and republish. See this iPhoto Help page:

  • IBook doesn't show up in the Textbook section

    Hi Folks,
         I recently had my iTextbook approved through the iBookStore (Physics: Fundamentals and Problem Solving), but noticed that it doesn't show up under the Textbook --> Science and Nature section, even when I choose "See All."  Does anyone know how to get this moved to the correct section?  Thanks much!
    Dan

    So I've been waiting 10 days now for my iBooks Author textbook to appear. The upload went fine, but as of today, nothing appears on title search.
    I've noticed some folks mentioning they were approved through the iBookstore. Does that approval come in an emai? I see no status indicators in iTunes Connect to check on progress of releasing the title.
    Can anyone shove me in the right direction?

  • Trying to install airport 5.6 to configure old UFO airport but doesn't show up in the app utility folder. How do you configure older Airports in OS X 10.7.5??

    trying to install airport 5.6 to configure old UFO airport but doesn't show up in the app utility folder. How do you configure older Airports in OS X 10.7.5??

    David Why? wrote:
    ... How do you configure older Airports in OS X 10.7.5??
    Use the technique described in this thread: I can't install airport utility 5.6
    Though it discusses Mountain Lion, you need to follow the exact same steps for OS X 10.7.5.
    I no longer have any original AEBSs to test. You may need an even earlier version of AirPort Utility. If AirPort Utility 5.6 cannot configure yours, let me know and I will attempt to find the correct version for you. You will need to use the same "extraction" technique described above.
    Edit: If 5.6 does not work try this one: AirPort Utility 5.5.3
    Important: If you elect to drag that version to your Utilities folder, be sure to give it a unique name. I suggest "AirPort Utility 5.5.3" This is not necessary for AirPort Utility 5.6, which will retain that name on its own.

Maybe you are looking for

  • List of system fields like sy-index, sy-srow......

    can any one give me list of system fields with there use. i would b very thankful.

  • How can I transfer a naviagtion menu from one site to another site?

    I have generated a very simple lab web site. http://neurobionet.neurobio.ucla.edu/~feldman/. One page in the main site has a link that takes you to a list of publications (i.e., click on Publications). This page that has the list is really just anoth

  • How do i remove a stadard word from a spell check dictionary?

    even thought its a real word and spelled correctly i want to be highlighted if i type it. I'm using the standard English(united states) dictionary. i also have low technical skill. i meant to type "dog" but i actually typed "dong" and it lead to some

  • Glitch n96

    Ok i found a glitch and it is reproducable. When you receive a picture in for example jpg format (over bluetooth), open it from out of the inbox and select options and use as background. you get a pop up telling you that you first need to save the pi

  • I am having problems locating my applications for Creative Cloud

    is there a way to reset app manager to show all 16 apps? i started downloading on my home pc but it was interrupted. i want to download them on my work pc but it only shows 12 apps. the apps i started downloading no longer show. please advise.