Built-in iSight Freezes when iChat Connection is established

I'm attempting to iChat with friends who have an iMac Duo from my Macbook. Both our cameras work just fine. This has been confirmed using Photobooth. However, the moment we connect their camera image freezes and I receive no image of them is transmitted to me. We've used Connection Doctor to confirm that no video signal is being received on my end, but their getting signal just fine from me.
Things we've made sure of are.
1. We know from Photobooth and iChat before connection is made that their camera works fine.
2. We know there are no blocks in place.
3. At an Apple Operator's suggestion we are both using 100kbps setting to rule out bandwidth issues.
4. We have both followed the instructions of this article, http://docs.info.apple.com/article.html?artnum=93208
One Apple operator suggested we reinstall iChat AV, but there is no way to do so from the Apple website. The Apple Site only goes up to 2.1, and that won't install.
My friends and I are good Apple people with .Mac accounts using iChat (a Mac service) with Mac Products. Also, we both have current Apple Care protection plans. Basically, we're all APPLE! Please help us.

Welcome to Apple Discussions, bobthecopywriter
Sorry you are having problems with video chat. Until you get more good suggestions from Tony, here are a couple more things you can consider:
(0) Unless you have already tried restarting, shut down everything. Then restart your modem and wait until it finishes its self-test. If you use a router, restart it and let its self-test run. When all self-tests are finished, restart your Mac and try again.
(1) If the restart does not get things working for you, when you post back, please let us know whether you and your problem contact can successfully text chat. Also, can you successfully audio chat?
(2) It will usually be simpler to fix one problem at a time. Both you and the chat buddy you are trying to contact should test with others to determine which system is the source of the problem. See this list of Buddy Names for iChat Test for names of testers you can add to your buddy lists.
When testing with anyone other than the "Auto-Respond Test Accounts", I suggest that always text first. Successful video is very unlikely if you cannot get a successful text connection.
(3) If you cannot connect with anyone, check your internet service, connection, and Check your Broadband Speed. Post back both your DOWNLOAD and UPLOAD speeds.
We will try to offer more specific suggestions based on your responses.
Cheers,
Jim
  Mac OS X (10.4.9)    G5 DP 1.8  External iSight

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