Built in Isight on MB Pro is pixelated

When my wife and video chat on Skype (ichat won't seem to work) the picture is pretty bad. It is very pixelated and the video is not smooth. Why might this be? When I was video chatting with my brother he was using a Microsoft HD webcam and it was very smooth and like a movie. I am considering buying these for my wife and myself, but I would rather use what the MBP came with. Any advice would be appreciated on how to fix this problem.

judsonc69 wrote:
Well, because we were both away from our house internet (where ichat says something is wrong) we decided to try ichat where we each were, 1300 miles apart. It worked! Pretty well! I would not say it was as smooth as my brothers HD camera, but it was better than the skype chatting. I think next we are going to try TokBox and see how that goes.
(1) If "ichat says something is wrong" for either of you when at home, your modem/network should be restarted.
If the only at home problem persists after restarting your modem, router, and Macs, check that your router's UPnP setting is enabled. If you need help with this, see the documentation for your router.
If the settings are correct but the problem persists for both, contact your home ISP to see if they can assure you that your internet service connection is working properly.  If it is, you may need to replace either your modem or your router.
(2) If the contact comparison of "smooth" between your brother and your wife is via iChat, consider the possibility that your brother's Mac or internet connection may merely be better, faster, or different from your wife's.
If they are using iDentical Macs, perhaps your wife is running other apps simultaneously with her iChat or sharing (knowingly or unknowingly) her home bandwidth with another user? Perhaps your wife is connecting via an older, slower modem or wireless internet device?
Both should test upload and download speed with http://speedtest.net/ to rule out speed differences.
If connection speed is the same, and if your brother uses Snow Leopard but your wife does not, the difference you see may be due solely to the improvements in Snow Leopard's iChat 5.
(3) Please let us know how TokBox compares for you. That info might help someone suggest other possibilities.
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.2)  MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.2)
LED Cinema Display  G4 PowerBook 1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  External iSight

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    8:59 PM      Thursday; December 29, 2011
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    Message was edited by: EZ Jim

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