Bumper Case Scratches iPhone 4

I was horrified when I took the bumper case off of my iPhone 4 today after having it on for a number of months to discover HUGE scratches all around the steel band of my iPhone. I take excellent care of my iPhone, having a screen protector on the front as well as the back of the device. I have never dropped my iPhone and was disgusted that something that Apple make damaged my iPhone. I have been to my local Apple Store a number of times and they have just said that physical damage is not under warranty. I am going again in two weeks as I am busy until then. Do they not understand that it is their product that damaged my iPhone.
The main reason that I am annoyed at this is because when the iPhone 5 is released I will sell my iPhone 4. These scratched would have significantly reduced the value of my iPhone.
In short, I want Apple to give me a new iPhone.
Message was edited by: Henri Santoro

Not everyone experiences it really. On mine there's no loss whatsoever. One of my friends has an iPhone which looses 2 bars, but that's all. It's not really a catastrophic problem. Also, the bumpers are a bit tacky and break easily.

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