Burn CDs / Reinstall ???
When I open iTunes, there is error msg (No error #) saying I have to reinstall iTunes to burn CDs. I reinstalled, the uninstalled and reinstalled. Same message saying I have to reinstall to burn CDs. Can anybody please help?
See if this article will help you:
"Warning! iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes."
http://support.apple.com/kb/TS3299
Similar Messages
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When starting iTunes I continually get an error message " The registry Settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I have unistalled and reinstalled iTunes several times and have cleaned up the registry using a 3rd party Windows utility. Any tips on removing this error message for good?
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
Received this error message when starting iTunes and reinstalling does not resolve it: The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing...
Can I uninstall existing iTunes without losing my media library? and then install fresh to fix this problem?Hi there kweitkamp,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
-Griff W. -
"iTunes was not properly installed. if you wish to import or burn CDs you need to reinstall iTunes."
I have recieved this messaged after uninstalling and reinstalling itunes 3 times.
I have rebooted my laptop over 100 times playing with all the things i needed to do.
Here is a list of things I have done... NONE solved the problem of me burning CDS.
I had ZERO problems burning cds, I did it regularly, but since i dl the new itunes, it totally messed up everything.
I cannot even burn on Windows Media player however when I check in Admin control panel it states the device is working properly.
I have....
...done this http://support.apple.com/kb/TS3299 ALL OF IT! including taking away upper filters, adding GEAR filters, REMOVING ALL Gear documentation and then reinstalling it.
...done every single option that is here http://support.apple.com/kb/TS2372 ...
( I apologize if I am repeating myself. I've been at this for 5 hours straight)
.....done http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
...done... I cant remember what else but I've probably done it all...
Here is my diagnostic from itunes
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 1 (Build 6001)
Gateway M-6846
iTunes 11.0.5.5
QuickTime 7.7.2
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037BF40094E6388
Current user is not an administrator.
The current local date and time is 2013-09-05 22:11:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D9144DA2-6F49-49B6-BB1E-D41D78D9C8A4}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 192.168.0.11
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Sep 05 21:03:57 2013
Lease Expires: Thu Sep 12 21:03:57 2013
DNS Servers: 64.71.255.204
64.71.255.198
Adapter Name: {F1970DC5-06FC-4A6D-AA9F-8343BE38191F}
Description: Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-09-05 22:08:00.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: Optiarc DVD RW AD-7563A on CDRW media at speed 10X.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: Optiarc DVD RW AD-7563A on CDRW media at speed 10X.
**** Device Connectivity Tests ****
iPodService 11.0.5.5 (x64) is currently running.
iTunesHelper 11.0.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (5th generation) running firmware version 6.1.3
Serial Number: CCQL5E9GF4JW
iPhone 4S running firmware version 5.0.1
Serial Number: C36GQKB5DT9Y
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Thank you in advance for your help!!!!!I had a very similar problem, error 4251. (look in your log you will see that error) Since I finally fixed my problem, I thought I would see if I can help someone else.
What I found is that I lost burn ability in both iTunes AND Windows. Like you did. I did some digging and found that this wasn't hardware related at all. In fact, this boils down to a registry key getting messed up. (sigh) Yeah. It causes the system to get a bad 'handle'.
OK, here's what to try. Go to this Microsoft KB article. Scroll down and find the *manual* instructions for Vista. Delete the registry key that it specifies. Reboot. Now verify that you can burn in Windows. (If you have a RW disc, do a disc erase, or just try and burn from Windows Media Player.) If that is working now, you're on the right track.
Now the issue is that iTunes will still be broken. Go and install the latest Gear driver. (I know you may have done it, but do it again.) Now follow the intructions in this Apple KB article to verify the "GEARAspiWDM" info is back there in the registry. Now reboot. Try and burn in iTunes.
I hope this helps. -
Hi. I have had a message each time I open Itunes. It has varied but includes the following:
Itunes was not properly installed. If you wish to import or burn cds you must reinstall itunes.
Itunes helper not installed correctly - Error 7
Itunes is not the primary __ for CDs/DVDs. Please reinstall itunes
THE REGISTRY SETTINGS USED BY THE ITUNES DRIVERS FOR IMPORTING AND BURNING CD'S AND DVD'S ARE MISSING. THIS CAN HAPPEN AS A RESULT OF INSTALLING OTHER CD BURNING SOFTWARE. RE-INSTALL ITUNES -
I went through tons of steps that I found online including all of the steps to Fix Gear Drivers. I did the registery steps, I updated my CD & DVD drivers, I uninstalled and reinstalled Itunes, Bonjour, Quicktime and all else in the long list.
Nothing has helped. What else can be done? The message has changed as I have done all of the self-fix steps but it won't let me burn disks still and still get errors.
Help would be greatly appreciated! Thanks,
FYI, the step that has me add back Upperfilters causes Itunes to no longer recognize the drives so I can't do this step. I have tried everything listed.
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard h8-1160t
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00E9BA500CDAF478
Current user is not an administrator.
The current local date and time is 2013-10-05 17:22:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 545
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 482790cb0bb19071c82ab3a83d9cb983
iPodService 11.1.1.11 (x64) is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
I've tried the repair step using Add or Remove Programs too and no help.
Message was edited by: Sherry1411I cross posted also but this forum looks better.
I've had the same problem. I notice that my Superdrive justs looks at the disc for a bit and then spits it out.
When I boot from my clone of my 10.4.10 setup, I can mount and burn a CD-R in iTunes, although the names of the tracks and disc are screwed up (while the actual data is correct).
But in 10.4.11 and Leopard (also testing that on an external drive) the blank disc won't mount at all. -
Every time I plug my Ipod Nano or Ipad 2 into my computer I get the same error message. It says that registery settings are missing for importing burning cds and dvds due ot other burning software and to untinstall itunes and reinstall Itunes. I've done this several times and I'm not having any trouble importing cds at all and I can't make the message go away. It always comes up before Itunes will open.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
When opening iTunes, I get the following error message: "The registry setting used by the iTunes drivers for importing an burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."
I have reinstalled iTunes twice and still get the message.
Any clues??
Thank you.I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
ITunes was not installed properly. If you wish to import or burn CDs you need to reinstall iTunes
With Windows 7 I have completely deleted anything that was associated with Apple, Help, Support, you name it. It was verified nothing Apple. Reboot took place. I reinstalled iTunes per instructions and once again I got the following:
iTunes was not properlyinstalled. If you wish to import or burn CDs you need to reinstall iTunes.
Oviously something is amiss.Having finally found a post to the same situation, I ran diagnostics and believe I have the same problem as this post. Here is the diagnostic report:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP EliteBook 8460p
iTunes 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 5.2.0.6
and so on... -
ITunes is not installed properly. If you wish to import or burn CDs you need to reinstall iTunes .
I have installed iTunes on my new Windows 8 laptop and I get the "iTunes is not installed properly. If you wish to Import or burn CDs you need to reinstall iTunes."
I have worked with Dell technicians and we have re-installed iTunes numerous times. We modified the Registry by adding the Upper Filters key and we removed the CD player in Device Manager and allowed it to be automatically reinstalled by the computer. All of this failed.
Please help!Hello ,
Thanks for using Apple Support Communities.
I understand you've already uninstalled iTunes previously to troubleshoot this issue but make sure to follow the steps in the following article to remove iTunes and all of its components in the specific order listed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, continue troubleshooting with the following article.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Take care,
Alex H. -
When I click on itunes, I get a message that says, "the registry settings used by the itune drivers for importing and burning cds and dvds are missing. this can result from installing other cd burning software. Reinstall itunes." I am a really inexperienced computer user. My computer is a windows 7. Would someone please walk me through this or tell me where to find information on how to do this. Thanking in advance, Laurie
Check out this Apple article -> iTunes for Windows: "Registry settings" warning when opening iTunes
The article will walk you through reinstalling iTunes and then checking for or creating device filters. Did it help? Did you run into any problems? -
I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.
You might have two different things going on at once here.
Starting with the registry settings message.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
When I open itunes, this message keeps popping up, "itunes was not properly installed. If you wish to import or burn CDs you need to reinstall itunes."
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
I've installed iTunes 10.6 on my Windows 7 machine. Everytime I start it I get this message: iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
Reinstalling iTunes made no difference.
So I found this article http://support.apple.com/kb/TS3299 and updated the registry like it said and it still didn't work but it also had the effect of making my CD drive no longer work for anything, including playing movies. Before following those instructions I could read and write cds using Windows Media player. Fortunately, I had backed up my registry leaf and restored it.
So I've been trying to figure out how to burn a cd from iTunes for close to two months now with no luck. Does anybody know how to get rid of the above error message?
Thank you!
DavidHi B Noir,
I ran the diagnostics and here are the results:
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Compaq-Presario FQ582AA-ABA SR5710F
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D0ACBC02C48EA0
Current user is not an administrator.
The current local date and time is 2012-07-03 17:21:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Also, I am attaching an image of my driver details:
David -
I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?
I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?
-
I just installed the latest version of iTunes, but when I went to open iTunes I got a message saying registry settings used to for importing and burning CDs and DVDs are missing and I should reinstall iTunes. Really?
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes
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