Burn Error 4000 Solved? Worked for me!

First of all, I apologize if this solution has been posted before. I looked for it on here and couldn't find a solution in the archives. My OS is XP.
My problem started when I had to split a disk because of too many tracks for one. First disk burned fine but when I put in the second I realized it kept trying to burn the first playlist and then Error 4000 occured. Checked burn ability with Windows Media Player and it worked fine. I burned through about 20 disks with iTunes before deciding to try uninstall. When I went to add/remove in Control Panel, I chose the "Change" option instead of the "Remove" option. Once in Change, I chose "Repair." I then tried to burn disk and got Error 4000 again. I only mention this step because it is the one immediately prior to solving the issue.
After this, I resolved to try one last time. This time, however, I removed the check in the box for "CD Text," (because I couldn't remember if I'd already tried that) and the disk burned fine. Even checked it in Windows Media Player to see if it worked. It did. Works in the truck fine too!
Anyway, hope this works for everyone else. Obviously, Apple needs to get this fixed.

When does Apple come out with the fix for the burning issue "4000", which is getting a global problem?????????????
I have this problem now several months, tried e v e r y t h i n g, even reinstalling XP. I am a pro DJ and buy all my music through I-Tunes, while it´s the best.
Please HELP

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Burning error 4000....again

So once again, I face the issue of burn error 4000. I was able to burn one cd tonight, then it decided that I was to burn no more. I tried running the "repair" function from the "Add/Remove Programs" in the control panal to no avail. Has anyone else had the problem of burn error 4000, and if so and you were able to fix it, how did you fix it? I would like to burn the songs I purchased recently since my mini's battery is being replaced and I don't have a way to back up those songs at the moment, unless I dump them onto my external hard drive....help!
~broadcasterchick

hiya!
You mean the one that Eme posted?
um ... i'm not sure. my monitoring of "Importing & Burning" is still kind of patchy ...
here's the most complete version of it (for burning). we start with the Apple advanced burning reference:
http://docs.info.apple.com/article.html?artnum=93286
... supplemented by background documentation and on updating drivers and firmware:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
... and then advice to check for more documentation and to submit CD diagnostics to Apple at their optical drives troubleshooting page:
http://www.apple.com/support/itunes/windows/cddiagnostics/
and especially when it's a 3000-4000-range error, i throw in the MS troubleshooting documents too:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324129
http://support.microsoft.com/kb/314096/EN-US/
for good measure, here's the "drive reading" reference, too:
http://support.microsoft.com/kb/321641/
(at some stage, if i've got time, i want to go on a trawl through ilounge and ipod garage forums too to see if they've accumulated any additional wisdom on these sorts of errors.)
love, b

CD burn error 4000

I've have burned over 100 CDs with my Dell desktop over the last 3 years, but the other day i got a message 'CD disc unable to burn (error 400)'. I don't know what caused it to suddenly stop working.
Basically, I selected the play list and told it to burn a CD. I right clicked on Virtual CD icon in the task bar and on my virtual CDR I told it to create a 700MB disc and insert it. iTunes sees it and then it says "checking playlist" and then it as soon as that is done, it briefly says it's starting to burn the cd when it immediately switches to canceling cd burn and then shows a dialog with the following: The attempt to burn the disc failed. An unknown error occurred (4000).
I am ambivalent about methods of fixing this problem because i am fearful that i will lose my library which has over 3000 songs in it. Is there any safe solution to this problem? I am thankful for any help!

Have you fixed this problem yet? My machine is doing the same thing.

Burn error 4261 - solved! (?)

Hello All-
I feel your pain. I have been working on this for a week. I got it working tonight. I believe the key was updating the firmware for the burner. I have a dell xps400 and found an update r143730 for the hl-dt-st dvd+-rw gsa-h21n drive on the dell website. I had to download it, extract it, then 'flash' the firmware. It was tricky to find..I had to go to drivers/downloads, enter my service tag, and look carefully for a download that had a slightly differently named device, but appeared to be the right one. I'm now burning.
Not following a very good scientific process, here were the other changes I made...It's possible one of these or some combo did the trick:
-new discs
-slow burn speed to 16x
-used a totally new disc that I had never failed to write on.
-enabled DLA in properties of the drive.
-updated some sonic software from some clicks off the drive properties near where I enabled DLA.
-tried to burn through media player.
Hope this helps.

I got an Error 4261 message on my computer some months ago while attempting to backup my iTunes music ---about Dec. 2006. Hopefully, the problem is now solved. This was a difficult and time consuming issue to resolve. I shall provide some details of this resolution (worked for me) as I know some others are having the same problem. I hope to post this message to others with 4261 errors.
I have a Dimension E510 computer bought in 2006. I am using Windows XP. My CD ROM burner is as follows: HL-DT-ST DVD +-RW GWA4164B. I wonder if you have the same type CD ROM.
At first, several thoughts came to mind. Google? Never listen to music again. Invest in a sledge hammer? I decided to try and fix the problem and would work on this for the next eight months. Recently, I decided that this problem had to go away. I tried various things to correct the problem often with technical assistance as the following indicate:
Changed copy speed//Did a restore on my computer (no help)// reversed restore
Updated iTunes files//Did virus scans
Contacted a company techie—Discovered my warranty was still good. Cdrom driver was updated. We got the iTunes program to copy a disk. Problem solved?? Time passes.
The problem reoccurs. I contacted a techie again. He was able to get another program to copy on the cdrom I was using to copy iTunes music. I was told that I should contact an iTunes rep. $$. Says cdrom hardware is OK. (One can save files (ex. photos) to a new file created on the desk top and copy them to a cdrom---a test method used.)
I read suggestions about updating my BIOS and chipset on the iTunes message board. Not being a techie I wasn’t so sure about this. (Also Techies did not go in this direction.) Time passes.
I didn’t buy music.
I read messages saying that I should backup my iTunes music.
Called techie again. Updated cdrom driver. We were able to copy data using the same cdrom used for the iTunes copy. (Again this was not a fix. It was indicative of an intermittent/partial cdrom failure which occurred over time, and one manifesting itself in iTunes.) I asked him to try to copy another. Amazingly, this copy failed. Something was wrong. Now we’re getting somewhere. Techie eliminated some startup files to try to determine source of a software error, if one. This did not fix the problem.
Techie deleted a couple registry files. I don’t like deleting registry files because they serve a valuable purpose, but I’m not a techie. Later I was told that this is a routine test procedure. (After the fix I would have to do an update of my iTunes program. iTunes has a repair feature which was on my desktop—a holdover from a previous attempt to fix things with an iTunes update. I ran this repair without harming my music files, and this repaired the program.)
Techie said I may have a problem with my current brands of CD-R disks. I bought and tried other brands---four all total. This did not work.
I happened to attempt to copy some pictures as I was interested in having some developed. To my surprise, my computer stopped the copy citing an error with the copy process. The problem now manifested itself with another software program. Heretofore, I could successfully copy pictures using the same cdrom but not iTunes music.
I called the techie again. I told him what I had done and new error in copying other files to the cdrom. We attempted to use other programs to copy music and picture files on the cdrom. (My thinking is, if they had worked, then the cdrom was OK, and the problem was a software problem and likely involving iTunes---software and not hardware Obviously I wanted a cdrom replacement as this would be easier for me than pursuing imbedded software program issues.) We could not get any software programs to copy files to the cdrom in question. This was a clear indication that the cdrom was defective. We likely used up ten CD-R disks in these latest attempts.
Looking back, there was a subtle indication of a problem with the cdrom. There was a problem with one of the songs I had copied to a new disk (No. 24 of 24 songs on a disk). The song was copied with errors. This shouldn’t have happened.
The company replaced cdrom free of charge the next morning in about 5 minutes. Wow!
I tried the new cdrom and began burning iTunes music right away. No 4261 error message. I also copied pictures to the same cdrom without any error messages. I also successfully used other brands of CD-R disks.
I had problems with iTunes and a photo program after cdrom installation but fixed them with updates. I also experienced problems with Windows Media Player and Roxio/Sonic. They didn’t want to recognize the new cdrom in drive (E:). Restore made things worst so I undid this. I spoke to a tech again about these issues as I wasn’t certain of the scope/nature of problem. Issue of ownership of problem came up again. Software vs hardware. We updated both programs with updates from company support pages. This fixed the problem. Point learned here was the need to keep files updated with the latest and greatest. I am skeptical of too many changes because of risk of problems. Now, it seems, I have no choice but to do this---critical changes at least. Many thanks to Techie.
The thought in my mind now is whether performing updates and specifically on Windows Media Player would have fixed the error to begin with. Well, I did run an update on my iTunes prior to, and there are no updates for my photo program. Looking back I would try the updates/repair first (the easy stuff) before I replaced the cdrom. I spent about 9 hours on phone with techies(caution not to delete music). Without warranty, I couldn’t have afforded this. Luckily for me it was a hardware issue.
Replacing the cdrom on my computer fixed the 4261 error on my computer. I hope something here will be of help to some of you who have the same problem.
Kindest regards. 08/14/07

Burning Error 4000 - itunes 7.7 Bug???

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Hi all...
Im not sure if this problem has been solved for any of you or not but i have been most frustrated by the issue... until I came across the answer that solved the problem for me - It turns out that my HP printer was conflicting with itunes... which sounds crazy and yet its not first time that my printer has done something stupid... i got additional info from this genius.... below is the link, i hope it solves the problem for at least one of you!
http://blogs.zdnet.com/hardware/?p=2600

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Everytime I go to burn It will initialize and it says it is writing the first song and then almost immediantly it cancels the burn and gives me this message: The attempt to burn disk failed. An unknown error occured (4000)
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Error message cancelled disk burn error 4000 unknown error

i have burned music before now all of a sudden this error message comes up about not being able to burn the disk with an unknown error the only thing i can think of is that the other day i made a back up of my library that i know is the only thing that changed

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in itunes, go "help > run diagnostics", select DVD/CD diagnostics and paste the complete results into a reply.

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I'm unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK

I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
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Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
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Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
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I hope this information helps ...
- Judy

Burning cd, error 4000

I get really tired of iTunes! When I try to burn a cd I get very often the error code 4000. Sometimes it's possible to burn a cd but more often it fails. Please help me with a solution.

I have the same issue with error code 4000. I have been using iTunes for about a year now and have occasionally had this problem. Now when I try to burn this is all that happens and that is the error popping up while the disc is being ejected. I bought some Maxell CD-R’s in bulk about six months ago and other than the occasional error, they have worked fine. I was still managing to burn discs after I upgraded to version 7.0.2; however, now I am left with this error code even after trying to use different discs. When this error message appeared, I checked the option to force the optical power calibration before burning yet this has had no effect. Still while looking at the DVD/CD diagnostics the report states that I still need to turn this option on. I have not even been able to find this option anywhere under the preferences menu. I attempted to update the ATA IDE bus drivers but I have the current updates according to the manufacturer.
After researching on the internet and reading through these forums, I have now concluded that this is a problem with iTunes and if Apple does not solve this problem, I am going to take my business elsewhere. I do not want to buy a Mac because I enjoy using my PC and having the freedom to buy hardware and software from various manufacturers and if Apple cannot keep the millions of PC users happy with iTunes and Ipod then I guess they do not want our money either.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Gateway 7110GX
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: PxHelp20 (2.0.0.0), cdrbsdrv (7.5.0.0), ASAPIW2K (6.0.2.0), AFS2K (3.1.21.0),
UpperFilters: GEARAspiWDM (2.0.6.1), incdrm (4.3.23.2), InCDPass (4.3.23.2),
Video Driver: ATI RADEON XPRESS 200M Series \ATI RADEON XPRESS 200M Series
DOT4\Vid03f0&Pid_3c02&DOT4&STOREHPHI11, Bus Type USB
IDE\DiskIC25N080ATMR04-0______________________MO4OAD4A
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
USBSTOR\DiskGenericCF_Reader______1.01, Bus Type USB
USBSTOR\DiskGenericSM/SD/MS_Reader1.00, Bus Type USB
USBSTOR\DiskTOSHIBAMK6021GAS______GA02, Bus Type USB
IDE\CdRomTSSTcorpCD/DVDW_TS-L532A_______________TI51___, Bus Type ATA, Bus Address [0,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
E: TSSTcorp CD/DVDW TS-L532A, Rev TI51
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive E: TSSTcorp CD/DVDW TS-L532A on CDR media at speed 16X.

Cant burn CD, keep getting error 4000. Win 7/iTunes 10.2.2

Looking for some assistance please. Im suddenly no longer able to burn an audio CD. Im running Windows 7 (64) and the latest 64 bit iTunes.
I keep getting "error 4000" during the finishing of a CD.
Ive updates drivers, unchecked CD text, crossed my fingers & wished upon a star. Nothing seems to work.
Can anyone help?

Sorry, forgot to include...
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
Hewlett-Packard HP Pavilion dv7 Notebook PC
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0016AC08080FF778
Current user is not an administrator.
The current local date and time is 2011-05-30 10:44:03.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 3200 Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.14 (x64) is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: TSSTcorp CDDVDW TS-L633L, Rev 0400
Audio CD in drive.
Found 18 songs on CD, playing time 77:45 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 00:32:20
Track 3, start time 05:49:54
Track 4, start time 09:51:07
Track 5, start time 14:11:65
Track 6, start time 19:31:21
Track 7, start time 22:56:73
Track 8, start time 27:02:48
Track 9, start time 30:41:17
Track 10, start time 35:36:16
Track 11, start time 39:49:66
Track 12, start time 44:39:23
Track 13, start time 48:46:02
Track 14, start time 62:17:41
Track 15, start time 62:41:45
Track 16, start time 67:03:74
Track 17, start time 70:45:60
Track 18, start time 74:04:33
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   10 16 20 24.
The drive CDRW speeds are:   10.
The drive DVDR speeds are:   10.
The drive DVDRW speeds are:   10.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive E: TSSTcorp CDDVDW TS-L633L on CDR media at speed 24X.

Error 4000 - Cancelled Disc Burn

Hi there.
I recently upgraded my pc with a new hard disk array, and installed a fresh copy of vista 64-bit (I really want a mac, but I'm saving up for that). Today I was trying to burn a CD to play some of my purchased iTunes music in the game Audiosurf, and to my dismay iTunes came back with "Error 4000". Anybody got any ideas? I'm running itunes 7.7.1.11 on my Vista Ultimate 64-bit computer. A few other people here have said stuff like nero stops itunes working, which I do have installed as it came with my SONY DVD burner. I'd appreciate as much help as possible with this, I really need to play Knights of Cydonia on Audiosurf

could you post your DVD/CD diagnostics, please?
in itunes, go "help > run diagnostics", select DVD/CD diagnostics and paste the complete results into a reply.

Trying to burn a cd from my itunes playlist - during finalising it fails with error 4000, trying to burn a cd from my itunes playlist - during finalising it fails with error 4000

When trying to burn a cd from my playlist it get to the finalising process and after quite some time ejects the cd with a "error 4000" message.
So here is what I have done to date:
- changed from max to 8x
- control panels, itune, repair
- changed cd
- checked cd text
- unchecked cd text
- updated itunes & quick times
- sat in despair
Any suggestions would be great. I'm not really an expert with technology so have researched and read a myriad of advice but nothing to date has helped. I'm using windows professional 2007.

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Burn Error 4000 Solved? Worked for me!

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