Burn error issue (error #-536870198)

The error #-536870198 was reported…
anyone get this? if so, what is it referring to? how was it resolved?

It will be resolved if you use DVD-R discs and not DVD+R or even DVD+RW. (Even if your Superdrive supports either)
Sue

Similar Messages

Disk Utility: Burn error: 0x80020022 The device failed to respond...

I've been working on archiving a ton of video to DVD. I'm using Dual-Layer discs to minimize the amount of physical storage space needed for the finished project. I burned several discs in iDVD in July and regularly received errors. Then the drive suddenly stopped loading any type of media. Anything I inserted would spin briefly and then eject. Repaired permissions and followed steps outlined here and here. Took the Mac back to the store where I bought it (sadly, not an Apple Store - nearest one is 12 hrs away) where naturally it performed flawlessly for the store rep.
So I took it home and resumed burning, now saving as a disc image (ignoring iDVD's warning about the performance of DVDs burned this way) and using Disk Utility, since iDVD didn't seem to be reliable. Burned about 25 discs, error-free, in this fashion, then three days ago, got the error: "Unable to burn “Disc 19.img”. (The device failed to respond properly, unable to recover or retry.)"
Retried the same image, and it worked. Then burned two more in the same fashion with no errors. Today I got the same error again. Logs are identical for each failed burn, except for the time span between certain lines.
Price of DL media being what it is, I'd hate to keep ruining discs if there's something I can do to avoid it. I suppose it could be bad media, but it seems odd that I'd get two bum discs that close together after burning so many without issue. Checked the site and the forums, and there doesn't seem to be any answers. Does anyone have any ideas? (Other than "try a different brand of media." I've got a buttload of these discs and it's too late to return them now.) Even if it just helps determine where the issue lies. Warranty will be up soon, so if it's hardware related, I need to get it taken care of quick.
Media: Philips DVD+R DL 8x
*Drive info:*
HL-DT-ST DVDRW GS21N:
Firmware Revision: SA15
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds
DiscUtility.log:
2009-10-03 08:54:01 -0600: Burning Image “Disc 22.img”
2009-10-03 08:55:15 -0600: Image name: “Disc 22.img”
2009-10-03 08:55:15 -0600: Burn disc in: “HL-DT-ST DVDRW GS21N”
2009-10-03 08:55:15 -0600: Erase disc before burning: No
2009-10-03 08:55:15 -0600: Leave disc appendable: No
2009-10-03 08:55:15 -0600: Verify burned data after burning: Yes
2009-10-03 08:55:15 -0600: Eject disc after burning
2009-10-03 08:55:15 -0600:
2009-10-03 08:55:15 -0600: Preparing data for burn
2009-10-03 08:56:30 -0600: Opening session
2009-10-03 08:56:35 -0600: Opening track
2009-10-03 08:56:35 -0600: Writing track
2009-10-03 09:01:37 -0600: Finishing burn
2009-10-03 09:02:37 -0600: Closing session
2009-10-03 09:02:38 -0600: Finishing burn
2009-10-03 09:38:37 -0600: Burn failed
2009-10-03 09:38:37 -0600: The device failed to respond properly, unable to recover or retry.
2009-10-03 09:38:37 -0600: Additional information can be found in the ~/Library/Logs/DiscRecording.log log file.
2009-10-03 09:38:37 -0600: Unable to burn “Disc 22.img”. (The device failed to respond properly, unable to recover or retry.)
DiscRecording.log:
Disk Utility: Burn started, Sat Oct 3 08:55:15 2009
Disk Utility: Burning to DVD+R DL (CMC MAG D03) media with DAO strategy in HL-DT-ST DVDRW GS21N SA15 via ATAPI.
Disk Utility: Requested burn speed was 47x, actual burn speed is 4x.
Disk Utility: Burn failed, Sat Oct 3 09:37:15 2009
Disk Utility: Burn sense: 4/44/90 Hardware Error,
Disk Utility: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Message was edited by: Weasel42

I have encountered the same problem. I have a Mac Book Pro from 2007, and it has gone through 3 DVD writers so far, all of which have ruined DVD+R DL disks. I have occasionally been able to burn one, but usually during verify, I get this error message:
Communication to the disk drive failed: 0x8002022
And disk utility fails with a "Invalid B-tree node size" error
Oddly, when I try to burn a disk near capacity (6.5Gb or more) it is more likely to fail than if I burn a smaller disk.
I've been using Memorex DVD+R DL disks, but I have used other brands in the past but they have failed, too. Out of about 50 disks so far, I have had success with about 5.

Burning error 4000....again

So once again, I face the issue of burn error 4000. I was able to burn one cd tonight, then it decided that I was to burn no more. I tried running the "repair" function from the "Add/Remove Programs" in the control panal to no avail. Has anyone else had the problem of burn error 4000, and if so and you were able to fix it, how did you fix it? I would like to burn the songs I purchased recently since my mini's battery is being replaced and I don't have a way to back up those songs at the moment, unless I dump them onto my external hard drive....help!
~broadcasterchick

hiya!
You mean the one that Eme posted?
um ... i'm not sure. my monitoring of "Importing & Burning" is still kind of patchy ...
here's the most complete version of it (for burning). we start with the Apple advanced burning reference:
http://docs.info.apple.com/article.html?artnum=93286
... supplemented by background documentation and on updating drivers and firmware:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
... and then advice to check for more documentation and to submit CD diagnostics to Apple at their optical drives troubleshooting page:
http://www.apple.com/support/itunes/windows/cddiagnostics/
and especially when it's a 3000-4000-range error, i throw in the MS troubleshooting documents too:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324129
http://support.microsoft.com/kb/314096/EN-US/
for good measure, here's the "drive reading" reference, too:
http://support.microsoft.com/kb/321641/
(at some stage, if i've got time, i want to go on a trawl through ilounge and ipod garage forums too to see if they've accumulated any additional wisdom on these sorts of errors.)
love, b

Burning error on iDVD

I am trying to burn a DVD that includes pictures and music. I have most of the slideshows done, but when I tried a test-run burn--it won't complete it.
It says something about a multiplexing/burning error. I click ok, and then it shows me an error message that says:
Burning finished.
Errors were found during the burning process.
Error #536890198
Can anyone tell me what the problem is? I'm using DVD+R discs. I looked, and my iMAC supports DVD+/-R or RW and DL as well. I'm semi-new to mac and super new to iDVD.
Any suggestions??
THANKS!
iMAC--intel Mac OS X (10.4.5)

Hello Kholt,
I would recommend the following steps:
1. iDVD is NOT a disc burning app, so leave that work to software designed for it. Instead use iDVD's "Save as Disc Image" option (File > Save as Disk image). This creates an .img file on your HDD, that can be stored for future use and gives you the option to preview your DVD on your Mac before burning to disc.
2. Use Disc Utility or Toast to burn your DVD at slow speed. 4x is acceptable, 2x (... or even 1x) is better.
3. Use high quality DVD-R (not DVD+R) media (e.g. Verbatim) to minimize burn errors and compatibility issues. Make sure the DVD is compatible with slow burn speed (e.g. 1x-4x)
Also: iDVD likes to have the project(s) on your startup disc with 15 - 20 GB of available disc space
hope this helps
mish

DVD/CD Burn Error [10.5 & 10.5.1]

I experienced ODD Burn Error in 10.5 N 10.5.1.
But, 10.4.X worked properly.
(burn program : Finder, disk utility, toast)
did u experienced that error?

well done, samdogmom!
at this stage the only issue i'm aware of (in the Apple KB) associated with Easy Media Creator 9.0 is discussed here:
iTunes: Backup DVDs from my Mac don't work on my Windows PC
... not exactly your symptoms, but if you continue to have trouble with Roxio, it might be worth checking on the Drag-to-Disc components.

DVD Burn Errors

I have an older PB15 with a UJ-816 burner, 2x max read and write. In the last 2 years, I've burned about 500 disks with variable results.
Most of them have been TDK. These usually work fine except that on some spindles I get errors and have to burn at 1X.
Apple disks always work fine.
I bought some Memorex 8X disks at Frys ($10/25 disks) and these have been giving me fits.
Disk Utility: Burn sense: 4/03/01 Hardware Error, No write current
Disk Utility: Burn sense: 4/03/00 Hardware Error, Peripheral device write fault
Disk Utility: Discrepancy in block 2188832 at byte 0.
Disk Utility: Source data: 5A1A 6700 1C11 03B5 42F6 C000 0000 0000
Disk Utility: Burned data: DD29 835A 05A2 9795 3C1C 0F60 0295 2E7E
Disk Utility: Burn sense: 3/73/03 Medium Error, Power calibration area error
Disk Utility: Burn error: 0x8002006D The device failed to calibrate the laser power level for this media.
Disk Utility: Write (10), block: 0, count: 64 -> 3/73/03 Medium Error, Power calibration area error
I can't remember seeing this collection of errors on other media. What is even odder is that these won't work at 1X at all, I have to try at 2X to get any good results at all. Perhaps 1/3 of the burns fail even at 2X. The last 4 burns in a row have failed.
I've gone through a bunch of the really cheap Fry's "Great Quality" media with no errors at all.
Is Memorex known to be a bad brand?
- gws

I have heard that 2x speed is somewhat "problematic" than other burn rates... and that you have to buy a media that specificaly mentions burning at 2x (I think in reality it's like 2.4x? and that causes some weirdness), or else sometimes it will not work.
I read this somewhere. can't rememebr where. Try buying media where the label specifically mentions 2x and see if that helps (usually you'll have to find a media that is rated slower, which is getting harder to find..)
I use memorex a lot, and it's pretty reliable, at least on my drive, but that doesn't mean much since DVD-RWs are so finicky. (as good as other media I've used. TDK, Fuji, maxell, memorex). the only coasters I've made form memorex are user-induced. I've heard Apple uses Maxell.. you might want to look at their stuff. don't use GQ. I made more coasters using that brand than all others combined.

DVD Burning Error: Unknown device error. (0x73, 0x03.)

I have been trying to burn a home movie using iDVD. I transferred the media successfully to my computer, followed all the steps, and was finally ready to burn the DVD. After waiting almost an hour through the burn process, it spit the DVD back out of my Macbook Pro and gave me the following message.
*Errors were found during the burning process:*
*The recording device reported the media error: Unknown device error. (0x73, 0x03.)*
I don't really know what this means. Was the media corrupt? Or is there a problem with my DVD player? I have supplied my DVD and computer information below. I would appreciate all the help I can get. Thank you in advance!
Courtney
*MATSHITA DVD-R UJ-857D:*
Firmware Revision: KCVB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds
*Hardware Overview:*
Model Name: MacBook Pro 15"
Model Identifier: MacBookPro2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B07
SMC Version (system): 1.12f5

Using the same media I've used for years (Verbatim 4x InkJet printable) and all of a sudden can't burn from the internal drive. I do have an external burner (7 disc standalone replicator with USB/FireWire 400) and hooked that up and burned to a disc from the same spindle with no problem, and then made a 3x replicate with the same media. So it's looking like my MacBook Pro's drive is failing?
Laptop is plugged in and fully charged.
DVD Studio Pro: Burn started, Fri Oct 23 22:42:55 2009
DVD Studio Pro: Burning to DVD-R (MCC 01RG20) media with DAO strategy in MATSHITA DVD-R UJ-857E ZA0E via ATAPI.
DVD Studio Pro: Requested burn speed was 4x, actual burn speed is 4x.
DVD Studio Pro: Burn underrun protection is supported, and enabled.
DVD Studio Pro: Write (10), block: 0, count: 64 -> 3/73/03 Medium Error, Power calibration area error
DVD Studio Pro: Burn failed, Fri Oct 23 22:44:13 2009
DVD Studio Pro: Burn sense: 3/73/03 Medium Error, Power calibration area error
DVD Studio Pro: Burn error: 0x8002006D The device failed to calibrate the laser power level for this media.
DVD Studio Pro: Burn started, Fri Oct 23 22:55:50 2009
DVD Studio Pro: Burning to DVD-R (MCC 01RG20) media with DAO strategy in MATSHITA DVD-R UJ-857E ZA0E via ATAPI.
DVD Studio Pro: Requested burn speed was 4x, actual burn speed is 4x.
DVD Studio Pro: Burn underrun protection is supported, and enabled.
DVD Studio Pro: Write (10), block: 0, count: 64 -> 3/73/03 Medium Error, Power calibration area error
DVD Studio Pro: Burn failed, Fri Oct 23 22:57:08 2009
DVD Studio Pro: Burn sense: 3/73/03 Medium Error, Power calibration area error
DVD Studio Pro: Burn error: 0x8002006D The device failed to calibrate the laser power level for this media.

CD Burn Errors - No Burn has succeeded!

I have only started using my three month old iBook for burning CD's this week and discovered that it continually gives a BURN ERROR and spoils the CD-R so that it cannot be burned (on a PC). This happens for all attempts at burning either files from Finder or iTunes with both MP3 and Audio burns - all on well known brand discs. How can this be checked and fixed? I don't see any other problem like this in a quick look on this forum.
NB - Error code from Console is given as 0x80020022 The device failed to respond properly, unable to recover or retry also mentions "Burn Sense: 6/29/00 Unit Attention, Power on, reset or reset bus device occurred".
Apple Hardware Test from CD supplied gives all OK but this does not test the CD drive which is a Matshita CD-RW CW-8124 Revision D80D.
Please help!

Hi - I have followed all the advice above and after cleaning etc tried burning a 450MB set of data files. Same result - CD locks up in spin and after a couple of minutes says an error has occurred. This time it was extremely difficult to get out of lock-up as Finder was totally unresponsive and I had to crash restart with the CD stil spinning. On restart the CD would not eject and was rocking back anbd forwards continually and seeming to lock out any keyboard command. Again after another crash restart and holding the eject button down it did come out just before shutting down. (There's a lot to be said for a PC style eject button!). It gave the same log report under Console as previously reported.
I have used both Sony and Verbatim CD-R but the only thing to note is that they are 700MB discs. Could this be the problem? Do Matshita have a CD driver update website?
I am working overseas so how can I get Apple to sort this out? I am tempted to give up and stick with my Sony PC running XP Pro!
Thanks Ray

Burn error message 261

I too am getting burn error message when I try to burn my playlists to CD since I downloaded iTunes 5.0. I am burning a MP3 CD and there are only 640 MB to be burned to a 700MB CD. I have gone through all of the iTunes suggested solutions. I have contacted Dell (my OEM) and the manufacturer of my CD-R/RW drive (Samsung). I upgraded the latest firmware for my computer and CD Drive. I still get the same message...burn failed for unknown reason...error message 261. It works in Windows Media. What gives? Is there a fix? Seemingly, quite a few other customers are having the same problem. HELP!Apple is there a fix on the way?
Here are my diagnostic results:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
iTunes 5.0.0.35
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.20.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX 5200 \GeForce FX 5200
IDE\DiskMaxtor6Y160M0_________________________YAR51HW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUNGCD-R/RW_SW-252S_________________R954___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SAMSUNG CD-R/RW SW-252S, Rev R954
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.

Hello Armando,
I'm not too sure if I could help you since you're running a Windows machine but if you want some reliable answers, could you re-post your question in the iTunes for Windows forum? I'm sure the people on that forum would help you better. Sorry about that.
Just FYI, you posted this thread on the iTunes for Mac forum.

CD burn error 4000

I've have burned over 100 CDs with my Dell desktop over the last 3 years, but the other day i got a message 'CD disc unable to burn (error 400)'. I don't know what caused it to suddenly stop working.
Basically, I selected the play list and told it to burn a CD. I right clicked on Virtual CD icon in the task bar and on my virtual CDR I told it to create a 700MB disc and insert it. iTunes sees it and then it says "checking playlist" and then it as soon as that is done, it briefly says it's starting to burn the cd when it immediately switches to canceling cd burn and then shows a dialog with the following: The attempt to burn the disc failed. An unknown error occurred (4000).
I am ambivalent about methods of fixing this problem because i am fearful that i will lose my library which has over 3000 songs in it. Is there any safe solution to this problem? I am thankful for any help!

Have you fixed this problem yet? My machine is doing the same thing.

Burn error 4280-help toonz? anyone?

I'm getting so fed up with iTunes! I can't get any music onto cds. I am not buying any more from iTunes....but the problem is I still need to get the stuff I've purchased onto a cd...
I cleared up the old 2122 problem by getting a whole new burner....went from an APOEN to a LITE-ON....
now I've got ANOTHER burn failure....this is absolutely ridiculous..it can't all be me can it?
so...I've been getting the burn error 4280 on all burns...no exceptions. And yes, I've followed what everyone has been saying about updating drivers, BIOS etc...I've used different brands of media and it's DMA over PIo
anything else you can think of? here's my diagnostics....
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTEL_ D945GTP_
iTunes 6.0.5.20
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82945G Express Chipset Family\Intel(R) 82945G Express Chipset Family
IDE\DiskWDCWD3200JD-00KLB0____________________08.05J08, Bus Type ATA, Bus Address [1,0]
USBSTOR\DiskMitsumiVT6205-DevB____2.67, Bus Type USB
USBSTOR\DiskMitsumiVT6205-DevM____2.67, Bus Type USB
IDE\CdRomDVD16X_________________________________FTJ1___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomLITE-ONDVDRW_SHM-165H6S________________HS0D___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: LITE-ON DVDRW SHM-165H6S, Rev HS0D
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
E: DVD 16X, Rev FTJ1
Drive is empty.
The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive D: LITE-ON DVDRW SHM-165H6S on CDR media at speed 16X.
Windows XP Pro
Windows XP Pro

http://docs.info.apple.com/article.html?artnum=300448-Heres a start.
This happens on certain PC's. I dont know if you care to know the ins and outs of why this sometimes happens, but here is why and how to fix it. an application (such as Roxio, Nero, iTunes, etc.) is installing a driver file (as a .SYS) or replacing a working driver file that is referenced within your registry. For some folks, the replaced driver is still referenced by either an UpperFilterCheck or a LowerFilterCheck, and the device manager is actually seeking out that file that, well... no longer exists. Or, when you try and uninstall the application (iTunes is the frequent transgressor) everything is removed, including the related driver files, but the registry isn't altered... so the device manager continues to try and locate that driver file... which no longer exists.
the thing to do to reclaim your optical drives is located in your registry here:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
You'll want to have that open, and a mini-window of the following:
START -> CONTROL PANEL -> SYSTEM -> Hardware (tab) -> DEVICE MANAGER -> Offending Drive (with yellow tag by it) Right-Mouse-Click and PROPERTIES -> Driver (tab) -> DRIVER DETAILS
Notice that list. It references all the drivers that that particular drive is utilizing. There should be a single .DLL (dynamic link library) file and multiple .SYS files. It's the .SYS files we're focusing on, and they should be located in your C:\WINDOWS\System32\drivers\ folder stem. If you want to open a new window explorer, and go verify that each of those driver files still exists in that folder stem, you may.
At this point, compare the Driver File Detail list with the Registry Tree Location you're sitting in, and look at the UpperFilterCheck and LowerFilterCheck key values. Your offending key value will NOT be on your Driver File Detail list!!! It might be as small as "PFC" or something else, but that value is referencing to a driver file that no longer exists. Delete that offending key value. Close the registry.
Close the Driver File Details and Drive Properties windows. At this point, to finish this up, you need to Soft Uninstall (Right-mouse-click on the drive, and hit "Uninstall" ) the drive(s), let the Device Manager refresh... then hit ACTION -> Scan For Hardware Changes ...
This should start a new Found New Hardware cycle, and.... poof!... your drives should be back to normal.
Let me know how it goes.
Good Luck,
Rachyl

Burn error 4315 and 4450

I have burned one cd in audio successfully. I have recently purchased new music and have followed all the steps to create another one and it wont burn and I get these two burn errors 4315 and 4450.
Can anyone help me understand what this means?
Thank you.
Nessy

I don't know about 4221, but this is what I did for 4251 (though, I still don't know what the error actually means):
Go to "Edit" > "Preferences" > click the "Advanced" tab > and then the "Burning" tab.
Then lower the preferred speed (say, from 24x to 16x) and change the gap between songs from two seconds to none.
Since doing this I've only had the error come up a couple of times in which case I just lowered the speed once again.
Hope this helps

Burn error 4420

I can't burn any CDs off of iTunes anymore. I never had a problem til about a month ago. It burns up to 6 songs and then it ejects the CD and says it was unable to burn Error 4420. I ran CD diagnostics and it says all the songs are on the CD, however when I put the CD into a stereo...only a few play. I thought this was just with my purchased songs because that's all it was at first. Now, it won't burn any of the songs I have in iTunes.

Burn error with iPhoto 4

I was gonna burn about 2.4G of pics onto a DVD. When I tried i got a burn error, and had to throw away a DVD. I opened toast and when it started it stated that I had duplicates. I clicked so it wouldn't burn the duplicates and it burned normally. How do I find the duplicates and get rid of them?

Export the photos to a desktop folder, right click on the folder and burn to disk - see if that is any different
LN

Multiplexing & Burning Error

I am new to idvd and have made one short movie successfully. Now I have one that is 137 min and 4.29gb. I am trying to get it to burn on DVD+R DL. I spent 2 days on it and it pops out the DVD and says multiplexing & burning error.This happened a couple of times. The status still shows 7 plus minutes, but the disc is out. I am not sure what is going on. Any ideas? I reviewed it all and have 21 scenes,and everything seems like it should work. Any help is appreciated. Thanks!!

I have found that the DVD+R discs don't work for me, I found that only DVD-R worked. Try that, and if that doesn't work post here again and I'll see what else I can dig up for you

Burn error issue (error #-536870198)

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