Burn Failed
I burned 9 disks for iPhoto backup. On the 10th disk I received this message:
" Burn Failed
The burn to the OPTIARC DVD RW AD-5680H drive failed.
The disc drive didn’t respond properly and can’t recover or retry."
I tried the 4 times, shut down, opened and tried again with same result.
I want to try this forum before calling support.
Does anyone know if this is a user-fixable problem? Anything I can do to fix? Nine disk burns are not very many successes. I have copied the data on the type of CD/DVD drive I have as follows:
OPTIARC DVD RW AD-5680H:
Firmware Revision: 3AHB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose View > Refresh
Additionally, I inserted a disc and chose View>Refresh, and all I got was a pop-up that told me I had inserted a blank disc and to select what I wanted the computer to do. There was no information on available burn speeds.
Same problem, brand new iMac 27", made one CD of photos/videos from iPhoto '11 and next try gave me:
"BURN FAILED
The burn to the OPTIARC DVD RW AD-5680H drive failed. The disc drive didn’t respond properly and can’t recover or retry."
On retrying a couple of times, I could burn photos but not the video clip, but ultimately could not burn anything via iPhoto and also got the error message:
"BURN FAILED
The burn to the OPTIARC DVD RW AD-5680H drive failed. The burn failed because of a medium write error."
Phone support said it indicates bad file content, not a hardware problem. Indeed I was able to burn with no problem by copying into a desktop burn folder, including the video and photos that had seemed to cause a problem. It is a hassle to do so but I went on to burn close to 20 full CD's (up to 699.5MB)nonstop over the next several hours without a problem, so heat was not a problem. Downloaded some more photos off the camera and tried burning via iPhoto again, but got same error message, yet no problem burning same photos off my G5 or iBook with iPhoto '09, so the problem seems to be the burn function in iPhoto '11. Ideas? I'd prefer to burn directly via iPhoto '11.
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