Burn folder do not see my blank CD or DVD

burn folder ask for blank media to insert even if a blank media in drive
i do not use this feature often but this is quite annoying
with Disk Utility i do not have problems
but i really need to solve problem with burn folder
thank you for your help!

Set the "CDs & DVDs" System Preference to "Open Finder" for bland discs. When you insert a blank, it should create a burn folder.
Do you have an external Western Digital My Book drive? That installs software that can stop the detection of blank discs.
Keith Cooley found a fix:
Delete "com.WD.WDDriveServices.plist" from "LaunchDaemons" in the "Library" folder at the top level of the disk, then restart.

Similar Messages

Windows 8.1 does not see or recognize my cd/dvd player on iMac?

Installed Windows 8.1 with bootcamp on my imac 10.9.1. Windows does not see or recognize my cd/dvd player on iMac? Everything else seems to work fine.
Any suggestions please?
Mike

Fixed the DVD problem. Please see below.
Step 1: Launch Command Prompt with administrator rights. To do this, switch to Start screen, type CMD and then simultaneously press Ctrl + Shift + Enter keys to launch elevated prompt. Click Yes for User Account Control prompt. You can also try other methods mentioned in our how to launch a program with admin privileges in Windows 8 guide.
Step 2: In the elevated prompt, paste or type the following command and press enter key:
reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0″ /f /v EnumDevice1 /t REG_DWORD /d 0×00000001
(You can simply right-click on the prompt and select paste)
Step 3: Exit the Command Prompt, reboot your PC. You should now see the DVD drive in Windows Explorer as well as Device Manager.
Method 2:

Read this for CD/DVD Drive with burning, missing drives, not seeing discs

Seeing lots of the same posts with the same solutions being applied (mostly upper/lower control filters/MS Fixit)... so I thought I'd put this up for everyone.
*Update* If this helps, please click the kudos to the right as I'm trying to gauge how effective this is. If you have the time to help the community, please reply stating what did or did not work.
There are some helpful HP support articles that you may want to try before posting:
If your drive cannot burn discs... or you can burn CDs but not DVDs (or vise/versa)... read this...
Drive Cannot Write to Writable Discs (Windows 7)
Drive Cannot Write to Writable Discs (Windows Vista)
Drive Cannot Write to Writable Discs (Windows 98, ME, XP)
Summary:
1) Try different discs! Cheap discs can be hit or miss. Find a disc brand and type that works best.
2) Try burning at a slower speed (not the best option, but can often get the job done if the laser is fading).
3) Remove drive from Device Manager and remove upper/lower filters (see below).
4) Use MS System Restore to go back to a time when it was working.
5) Use PC-Doctor/HP Hardware Diagnostic software to check for a bad drive.
6) If the drive is not bad - save your files and use HP Recovery to put the system back to the beginning.
If your drive cannot read discs; CDs or DVDs or both...
Drive Cannot Read Discs in Windows 7
Drive Cannot Read Discs in Windows Vista
Drive Cannot Read Discs in Windows 98, ME, and XP
Summary:
{restart the PC at least once to see if the drive shows up on boot}
1) See if the drive is listed in Device Manager (look for problems if it is).
2) Check autoplay (skip if you don't use).
3) Make sure a bad disc isn't knocking out the drive (an operating system mounts discs as drives and things can get screwed up).
4) Try reading the disc from a command prompt environment (outside of Windows).
5) Reinstall drive from Device Manager (if drive is listed). {I'd replace this with bigger process of remove upper/lower filters (see below)}.
6) Use MS System Restore to go back to a time when it was working.
7) Use PC-Doctor/HP Hardware Diagnostic software to check for a bad drive.
CD/DVD drive is missing (not in Windows Explorer or My Computer or in burning software)...
CD/DVD Drive is not Detected (Windows 7)
CD/DVD Drive is not Detected (Windows Vista)
CD or DVD Drive is not Detected (Windows 98, ME, or XP)
Summary:
1) See if the drive is listed in Device Manager (troubleshoot based on what you see).
2) Reset Power: Unplug power cord, press Power button for 10 seconds.
3) Check power and data cables attached to the drive and look in the BIOS for the drive name.
4) Remove upper/lower filters (see below).
5) Reinstall burning software
6) Get and CD/DVD drive firmware updates if available (to prevent missing drives in the future (I assume)).
7) Use MS System Restore to go back to a time when it was working.
Stuck Drawer...
Opening a Stuck CD or DVD Drive Tray
Summary:
1) Press eject button on case, on drive, button on keyboard (if exists).
2) Right-click drive icon in Windows and select Eject.
3) Turn off PC and inert a straightened paper clip into the manual release hole on the drive.
4) Check the power cord on the back of the drive.
MS FIXit, Resetting Upper and lower Filters (XP, Vista and 7)
First... try to use the MS Fixit (for Vista) if you are on the computer having the problem)...
Microsoft Fix it Solution
Otherwise, here are the manual steps (overview):
1) Uninstall the CD/DVD drive in Device Manager and DO NOT RESTART the computer.
2) Uninstall your CD burning software (make sure you have the installation disc or you can resinstall from Start, Programs, PC Help and Tools, Recovery Manager (or Driver/Application Recovery). If you don't have the installation discs, skip this step - it might still work).
3) Open the registry editor (Start -> Run -> enter Regedit) ... might want to make a backup of the registry at this point.
4) Open the following keys:
+ HKEY_LOCAL_MACHINE
+ SYSTEM
+ CurrentControlSet (or the current control set with lowest number if that is all that is listed)
+ Control
+ Class
5) Select 4D36E965-E325-11CE-BFC1-08002BE10318. It has to be this exact key - make sure you can see the last numbers!!!
6) Delete the UpperFilter and or the LowerFilters value in the right window if either exists.
7) RESTART the computer - this step is important. Wait for Windows to find and install the CD/DVD drive you removed earlier.
8) Reinstall your burning software and restart the computer again.
Message Edited by GarenT on 10-07-2009 06:32 PM
Message Edited by RasterBlaster on 11-30-2009 03:51 PM
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

That's why you want to make a backup of the registry. If you didn't make a backup, use MS system restore to go back. The only values you should remove are UpperFilter or LowerFilter - one or both may be in there and can be removed. If neither value exists, then that is probably why you can't burn and Windows is not recognizing your drive as a writable drive.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

Can't see blank cds or dvds, no burn options

I recently started organizing my photos from the past year and wanted to burn them to a cd or dvd as an archive. I found that whenever I insert a blank cd or dvd I get music or video options but no burn option, and no icons show up on my desktop. The only way that I have been able to burn media is to create a burn folder and then insert a blank disk. These then show up on my hard drive but don't see visible on my b&w g3 or my husbands non mac pc. All of this is off a clean reinstall of system software and upgrades to 10.4.4

Take a look at your CDs & DVDs System Preferences. What options are specified for what happens when you insert blank CDs or DVDs? If you want to burn disks with files & folders on them, set it to "Open Finder". You will then be prompted to give your disk a name when you put it in. If you get the music option, you'd have to next open iTunes and burn a music CD from iTunes. Mac OS X will reserve a disk like this and not show it in the finder because it thinks you want to open iTunes and burn your music from there.
A DVD burned on a Mac will not be usable in a Windows PC. Because they hold more information, they'll be formatted as a Mac OS Extended format disk. Without some third party software, a Mac formatted disk like this is not readable by a Windows PC. However, a standard data CD burned by the Finder should be. It will be a "hybrid" Mac OS Extended/ISO9660 disk that should be readable by both a Mac and a Windows PC. It's possible the type of CD-R disks you're using don't work well with your PC's optical drive, you might try a different brand. Since the Blue & White G3 was constructed before CD-Rs or DVD±R/RWs were invented, it's likely it may not be able to read those kidns of disks as well.
-Doug

After downloading lion does not recognize blank discs or dvd´s cannot burn anything

I downloaded Lion and now my mac does not recognize any blank cd or dvd and I cannot burn anything, not with Toast 10, or with iDvd still not recognized. Can someone help me??

Hello
I have been trying to fix a similar issue on my wife's PowerBookG4. I cannot pin point when it started, but she noticed it a couple weeks ago when she tried burning a disc. We have come to discover that her drive will no longer mount any discs at all (blank or otherwise burned discs or software). If I had to make a guess it had to have started in the last month or so after some recent update. Maybe 10.5.2? I am not sure.
I am getting extremely frustrated with Apple though on this matter because I have been browsing multiple forums and seeing this exact issue over and over again and nobody seems to have a solution or correct diagnostic for it.
I have tried zapping PRAM, I have tried many types of discs, brands, etc. and nothing works. I know this is a Software issue, it has to be. There are a LOT of people reporting this issue. If necessary I will start linking to all the different posts that I found in the last few days.
Please post some help, ASAP. This has been a major inconvenience and I cannot believe that Apple hasn't discovered the problem with how many people have been reporting it.
Thanks

I transferred photos from my camera to my computer and created a burn folder. I recorded the burn folder on a DVD but it will not play on my DVD player. What am I doing wrong?

I transferred photos from my camera to burn folder on my macbook Pro. Made a DVD from the burn folder but it will not play on my DVD player. What am I doing wrong?

How did you do this burn? Did you use a program like iDVD? A DVD player requires that the data on the DVD is recorded in the proper format: MPEG-2. A program like iDVD will do this. There are other programs available that can do the proper coding (Roxio 'Toast' for example), but iDVD has the most features and is easy to use. It is no longer available from Apple, but if you search on Amazon, you can find 'iLife 11', a suite of programs including iDVD. It will function properly on Apple's current operating system, but it cannot make a High-Definition (Blue-Ray) presentation. It is Standard Definition only, as are all regular DVD's. One good way to present photos on a TV is to make a slidesow in iPhoto, then export that slideshow to iDVD, where it will be properly formatted for a DVD player. Or, iDVD can make its own slideshow of up to 99 photos. HTH.
Frank

Blank CDR and DVD not shown in finder - impossible to burn from Burn Folder

Since I have installed Snow Leopard on my Imac, Blank CD's and DVD's are not seen in the finder. No matter what I select in:
Systempreferences > CD's and DVD's (ask task / show finder etc...) the discs do not appear (I tried with all sorts).
Yet the disks are seen in Utilities > Disk Utility and also recognized in System profile.
When I make a New Burn Folder, after getting the prompt: insert disk,and inserting, nothing happens. Then I cancel, and finally get the message "The disk cannot be used because it is not recognized". I get this message with any disk type.
Using the same disks, but burning from I-tunes, I-movie, I-DVD I have no problem at all.
The exact same things happens on my Macbook, since Snow Leopard has been installed.
Smells very buggy. Anyone knowing a solution?
Thanks,
Vincentini

I am having the same problem but get no error messages.
Burn command given from burn folder on desktop, insert disc message appears, insert disc, 30 seconds later disc ejects, no message, no burn?

Itunes crashes on addition of artwork to movie folder and apple tv (2nd generation) will not see itunes while itunes plays playlist over wireless network to airport express??

I have 4 non apple pc exhibiting same issue. Whether you have ten movies on board the pc or 500 on external storage Itunes locks up after you "get info" and try to add video cover from IMDB whether the art is in my pictures on PC or off USB key / external storage. Very frustrating to the extent that I bought a macbook thinking that it may be a non apple issue and bingo same issue whether films on macbook or on nas/ external usb. Effectively itunes may be made to crash by adding artwork!
2nd Issue noticed at weekend I have a small music library of approx. 35gb music in itunes music folder when a playlist was being played within itunes and airplay was selected to an airport express that is connected to distributed music system in house all works well during party. Guest have access to DJ app via remote app or control of content being player. My kids disappeared into the front room and while playlist on notices 2 things. The ipod touch ( 4 mths old) would not connect to apple tv player 2nd generation while airplay on to music system and the infra red remote remote worked fine but apple tv would not see video files in itunes while airplay on. When airplay disabled all absolutley fine , re- enabled airplay and apple tv bumped again. I have a wireless N router and have successfully had 2 apple tv 2nd generation working off itunes video files without issue. There are delays but both are seen in remote app and both players see itunes folders. I would have thought video streaming to apple tv players sucked up more bandwidth that one airplay to airport express and one apple tv 2nd gen.
Anyone experienced same

OK - I managed to fix this. Will document for others.
I started to think it was a firewall thing. So I turned off both my Windows 7 firewall and my BT Home hub firewall. It started working!
So turned back on the BT home hub firewall - still working. So it must be a windows 7 firewall.
Went in and checked that Itunes was there as an exception... Yep. So why still not working?
Found out that the entry in my Windows 7 firewall said I-Tunes - but when you looked at the details button it wasnt pointing to a program - it was just blank.
So added a new entry and pointed that at the I-Tunes exe file.
Now all working...

How do I put JPEGs in a burn folder without having them be aliases? I see the JPEGs in "Preview" but can't fugre out how to duplicate the originals so I can burn them without them being aliases.

How do I copy JPEGs that I see in "Preview" without getting aliases? I want to burn a new disk with copied originals, not aliases?

You can create a new folder and drag the originals into it and burn that as well, the "burn folder" concept just makes it easier to not to have to put everything away later.
Just delete the burn folder and your done.

My cd player on my apple will not accept the blank disc to burn it keeps spitting it out

My imac
cd payer will not accept a blank cd -r to burn music it keeps spitting it out

Typically this occurs if the CD/DVD drive has been captured by a virtual machine, such as VMWare Fusion or Parallels. If you have a virtual machine, then either close it, or disconnect the CD/DVD drive from that machine.
If that fails, try my other solution:
Subject: Blank CD/DVD Not Recognized by Mac OSX
Problem: Inserting a blank CD/DVD does not automatically launch the preferred application. The report indicates "unrecognized format"
Solution: Deleted the WDNotifier.app from the "Macintosh HD - Library - Startupitems" folder, then re-start Mac OSX.
Analysis: WD Notifier is capturing the blank CD/DVD status and blocking it from being reported to Mac OSX. This appears to be a Western Digital bug in their app.
Discover of this Bug: Garry Anderson.

[CLOSED] Burning tools can't see blank DVD discs

Hello.
Something strange is happening lately. Burning apps can't see blank discs. It doesn't matter if I have cdrkit or cdrtools installed - neither works.
Graveman hangs on start when blank DVD is in tray.
Brasero doesn't see my device and allow only to create ISO images.
cdrecord -minfo fails, with empty DVD-R present in tray:
sudo cdrecord -minfo
Password:
Cdrecord-ProDVD-ProBD-Clone 3.00 (i686-pc-linux-gnu) Copyright (C) 1995-2010 Jörg Schilling
Linux sg driver version: 3.5.34
Using libscg version 'schily-0.9'.
No target specified, trying to find one...
Using dev=0,0,0.
Device type : Removable CD-ROM
Version : 5
Response Format: 2
Capabilities :
Vendor_info : 'MATSHITA'
Identifikation : 'DVD-RAM UJ-860S '
Revision : '1.00'
Device seems to be: Generic mmc2 DVD-R/DVD-RW/DVD-RAM.
Using generic SCSI-3/mmc CD-R/CD-RW driver (mmc_cdr).
Driver flags : MMC-3 SWABAUDIO BURNFREE
Supported modes: TAO PACKET SAO
cdrecord: Warning: Cannot read drive buffer.
cdrecord: Warning: The DMA speed test has been skipped.
cdrecord: Cannot load media.
I'm in optical group and . Thunar successfully mounts DVD with written content and cdrecord -minfo also gives me information about present media when it's not empty.
Is there anything I can do?
Last edited by weakhead (2010-07-23 14:20:26)

@mianka
weakhead wrote:[...] Thunar successfully mounts DVD [...]
It's supposed to be in kernel, right? Besides, it was never necessary for me to install external driver, months ago burning DVD discs with tools using cdrkit/cdrtools/dvd+rw-tools wasn't a problem.
I even though that lack of libdvdread package was causing this... but having it installed doesn't help either (as expected - it's just for DVD-Video discs).
EDIT: I've also tried dvd+rw-mediainfo /dev/sr0 - doesn't work.
cdrecord have no problems recognizing empty CD-R medium, so it's happening with DVD discs only.
Last edited by weakhead (2010-07-18 14:35:13)

A folder called burn folder came onto my desktop but I did not create it. I removed it to trash and deleted it. Has my macbook been hacked?

A new folder came onto my desktop called burn folder but I did not create it. I put it into trash and deleted it. It says itr was created yesterday with my hotmail emial account. Does it mean my macbook pro has been hacked or has a virus?

I doubt it, a burn folder is just a temporary folder that hold aliases of the locations of files so you don't have to move the orignais.
One you burned a disk and are done, you simply trash the burn folder.
However Hotmail is a dangerous place, you REALLY should opt to use GMail. Yahoo mail is kind of safe, they had malware on the adds on their site though.
Apply your Software Update, download the free ClamXav and run a scan on your drive just to see if you have downloaded something.
Also you should consider upgrading to 10.6 as this allows you to keep using more recent versions of Flash which are more secure than 10.5 versions. Also 10.6 strips out a lot of PowerPC code your not using, makes your computer faster with video driver updates.
Also run ALL of the free OnyX's cleaning and maintainence aspects for your OS version and reboot, should clean out the caches and possible glitches this might be.
http://www.titanium.free.fr/

My iMac will not recognize a blank DVD-R that I am trying to burn. It also won't eject unless I "shut down"

My iMac will not recognize a blank DVD-R that I am trying to burn. It also won't eject unless I "shut down" and restart while holding down the mouse button. Anyone have any remedies?

I ran into a similar (identical?) problem. I inserted a DVD-R and my imac would not recognize it. The only way to eject was to do a restart. I tried some of the SMC reset stuff. That didn't work. I came across another thread on macrumors (http://forums.macrumors.com/showthread.php?t=336501)
that solved my problem.
I have an external Western Digital Passport drive that I use for timecapsule. It turns out
there are two files that WD adds to the /Library/LaunchDaemons that interferes with the
SuperDrive. I removed the WD files from the LaunchDaemons directory and everything works fine
now. Again, refer to the macrumors thread for more details.
The files I removed from the LaunchDaemons directory were:
com.wdc.WDDMservice.plist
com.wdc.WDSmartWareServer.plist
..yes I had installed the WD backup software to see if I liked it....I did not, but didn't realize this files would cause a conflict with the SuperDrive.

HT201269 itunes cannot see my iphone backup. I have a backup of the backup on an external HD, but even tech support cannot figure this one out. I copy and paste backups into the correct folder but itunes still does not see it. All I need are my contact

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

I can't move photos from iPhoto to my secondary hard drive or to a burn folder. I have never had a problem with this before. This is something new.   They will not drop into either folder. Nothing happens.

I can't move photos from iPhoto to my secondary hard drive or to a burn folder. I have never had a problem with this before. This is something new.   They will not drop into either folder. Nothing happens.
I checked my secondary harddrive and there is plenty of memory.
I emptied my burn folder but the photos still will not drop into it.
I created a new burn folder, no luck with this either.
230 photos is the maximum size of the events I am trying to move from iPhoto to save elsewhere.
I have shut down and restarted my computer.   No change. The photos still will not drop out of iPhoto.
My Mac Computer Storage shows that I have 62.2GB free out of 249.2GB (movies, photos and contacts taking up the most space)
My Lacie External Harddrive (2TB capacity) shows that I have 1.79TB available. It shows that 207,729,520,640 bytes (207.73 GB on disk) are used.
I have never had this problem before. It is usually very easy to move my photos from iPhoto.
I am not a computer expert (I work in surgery so don't have a need for lots of computer knowledge) so please explain in simple terms.
Thank you so much for any help you can provide.
I really appreciate it.

YES Terence! Thank you. Exporting allowed me to move my photos from iPhoto into the Burn Folder on my desktop.   But that doesn't explain why I'm having to go that route now.   Have I done something (accidentally changed some setting) on my computer that will not allow me to just click and drag anymore?   I really liked the convenience of the click and drag option.
I don't have the time tonight to export and burn a lot of CD/DVDs. I'll try that tomorrow and make sure my photos are moving properly. I also need to export photos to my external hard drive to make sure that route is working.
Wouldn't you know that my Apple Care Plan runs out this Wednesday?! I need to make sure everything is working properly before that expires.
Thank you so much for your help.   I really, really appreciate it.

Burn folder do not see my blank CD or DVD

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