Burned a disc in Encore, plays fine on DVD player, but not in Windows Media

Hi,
I was just wondering if anyone else has had playback issues in Windows Media Player with DVDs burned in Encore.  We recently produced a 14 minute film that plays skip free and glitch free on any standalone DVD player we test it in, but when we test it in a PC using Windows Media Player at 12 minutes in the picture starts glitching, random artifacts appear distorting what we see.  It doesn't skip, but it does introduce these glitches and artifacts all the way until the end.
We thought it might be a good idea to play the DVD on a different DVD program, so we used PowerDVD and it plays PERFECTLY.  So, that means it's a Windows Media Player problem.  We tested the DVD on multiple PCs using Windows Media Player and the same thing happens.  We even tested other copies of the DVD and the SAME THING HAPPENS!
What's most frustrating is that we can't control how people are going to view the film.  We've already had our client come back to us after watching it on his PC using Media Player and ask us why the "movie was skipping."  Obviously, it wasn't skipping, just introducing those weird glitches.  Is there something I can do in Encore to ensure playbackability in Windows Media Player?
Thanks,
Steven

Windows Media Player has undergone some changes over the last several versions. For a period, there was no DVD play at all. It was rumored that MS had removed that, to keep burned pirated commercial DVD's from playing. It is likely that what functions that have been put back into WMP are causing the issues. The issues that you describe sound a bit like some form of attempt to impose "copy protection," onto burned discs. [Just a thought on my part, as I have no facts to back that up.]
Have not tried any DVD in WMP 12, so have no direct help there.
As you point out, there is no control as to what software players people will likely use. Not sure how to handle that from your end. Maybe others will have definitive answers, regarding WMP 12, and your exact problem. I would also *guess* that the same would likely happen with any burned DVD, regardless of the software used. Maybe test Burn to Folder and use freeware ImgBurn to experiment?
Good luck,
Hunt

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