Burned DVD not recognized, comes up as blank DVD

Hi, I have a DVD full of 1000 JPEG pictures made by a photographer, ostensibly on a PC. When I put it into my Mac laptop, the computer thinks it's a blank DVD and pops up a window asking me what to do. I figured out how to make the DVD show up on the desktop, but it still looks empty when you double click on it or try to open it through another application. The DVD is readable on our other computer that is a PC. Any ideas? Thanks!

You could use Toast or similar to read the disc info?
It is likely they used packet writing (UDF).

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APE12, burned dvds not recognized, bd-r media does not recognized

I have a problem with burning with my PE12, I have a win7 64 bit PC, with following
BD Burner: HL-DT-ST BD-RE BH16NS40 from LG
BD-ROM: iHOS104
Problem 1:
=========
All DVDs I burned with PE12 are not recognized on my HiFi BD-Player, ONKYO-BD-SP809
the same DVD is NOT recognized on the BD-ROM in the same PC
the DVD is RECOGNIZED on the burner (see above) in the same PC
Media is 8x DVD-R, and ONYKO and BD-ROM of course supports this type of media and I used the same medias in the past (Verbatim)
Problem 2:
========
I thought, ok, so I burn a BD, I have BD-R media, which worked fine with pinnacle ...
I made a sample project (1min length) and try to burn it, but the burn menu shows the right device (F: in my case and the right name), but it tells me Status: there is no media inside! Allthough the media is inside the BD-Burner.
I am getting mad about it ... anybody can help me out?
P.S:
Burner, BD-ROM, ONKYO and PE are updated to the newest firmare/versions.
Best regards top the community

iqpower
Thanks for the follow ups.
Premiere Elements 12 DVD-VIDEO on DVD disc that will not play back on the ONKYO player....
If you take the VIDEO_TS Folder from the DVD disc that will not playback as DVD-VIDEO on DVD in your player and look inside it, do you find a file named VTS_01_1.VOB or possibily VTS_02_1.VOB? If so, can you play that file back on one of your computer players? These are video files.
Can you take the Premiere Elements 12 DVD-VIDEO on DVD disc and play it back on the computer with Windows Media Player or VLC player?
Delete the Adobe Premiere Elements Prefs file.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. It should be generated again after you open a new project. Work with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited. The try another burn to DVD, followed by play back on players of interest.
Any progress up this point? If no....
Premiere Elements 12 - Blu-ray disc not being recogized by Premiere Elements 12 burn dialog Status.
This one we will save for the next step. Next step, I am suggesting a
a. Deactivate the program from an opened project Help Menu/Sign Out
b. Uninstall (Control Panel route)
c. ccleaner run through (regular and registry cleaner parts)
https://www.piriform.com/ccleaner
d. reinstall with antivirus and wirewalls turned Off
We will be watching for your results.
Thanks.
ATR

My DVD burner is not recognized by Premier Elements. Burns fine in Nero.

Premier Elements will not find my DVD burner. It works fine in Nero. I have been to tons of help site. Removed registry filters, uninstalled and reinstalled. Same problem.

A Nero module MAY be your problem
Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941
http://helpx.adobe.com/creative-suite/kb/cd-dvd-drive-recognized-application.html
Set your Premiere Elements DVD output to a folder on your hard drive and then use the FREE Imgburn to burn the folder to disc for DVD... Premiere Elements 13 WILL write a DVD or BluRay to an ISO (send the author a PayPal donation if you like his program)
Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons... Set Imgburn to use the slowest burn speed your drive and media will use... I set my burn speed to 1x and let Imgburn adjust to the actual minimum

Burn imovie to dvd-"not recognized"

I spent 5 days and about 26 hours making this iMovie. I bought the **** DVD's to burn it on to 42 of them for work. I finalized the project numerous times, did the "Media Browser" thing and chose the file sizes. I insert the DVD to burn, and it claims that it is "not recognized" in order to burn it. I am beyond frustrated and NO, Apple, I will not give you any more of my money. Helllllllpppp!!!

When you insert the Blank DVD in the finder with nothing else open.
Does the finder recognise the Mounted Blank DVD?
IF it does try burning a small file onto the blank DVD through the Finder.
If it fails what is the error that the Finder tells you?
If this works then proceed
Use a Free App like Burn http://burn-osx.sourceforge.net/Pages/English/home.html
Drag and drop your movie files then click Burn. Job Done. 
Alternative
you should be able to burn using iDVD.

Blank DVD not recognized

I built my project in Encore and checked the project for any errors and then clicked on Build to burn the project to a blank DVD, but I get an error message stating, Please insert DVD media, close the tray, and click OK. My DVD burner works with other applications so I know that the driver works. Does anyone have any idea what is going on?

John,
I have many problems with Adobe CS5. I have problems with CS4 and I have
nowhere left to turn.
I have problems with Fireworks in both versions. I can't associate image
file types with Fireworks CS4 or CS5 Adobe Support logged into two of my
computers and they were not able to solve the problem on either of my two 64
bit computers. They created new admin accounts on both machines. No change.
I went back to using Fireworks 8, which fits my work model better anyway
because I had to repeatedly "float windows" to build animated GIF files. I
totally gave up on that one.
I have problems importing Premiere Pro 1.5 project files in to Premiere
CS4 - Most of the AVI source files "cannot be imported" when loading a
prproj file. Error message:- "Cannot link media: selected file cannot be
linked because its type (audio) does not match the original file's type
(audio and video)". If I import the files they appear as red boxes with
Chinese writing.
I cannot build a DVD with Encore CS5. 1: click "Build - 2: Pop up screen
shows DVD, says "Drag file" Then the drive door opens and the pop up screen
goes away. 3: "Please insert DVD" - Close. Goes back to 2 with the pop up
screen (endless loop).
Apparently all Adobe phone and chat support is in India. They keep asking
the same questions over and over and over: "What is the error message" -- I
tell them the error, then they ask "what is the error message"... etc. They
asked me to enter a URL for access - I get a gray screen. They said use a
different browser. I loaded the same URL in three other browsers, same
result. Then there was a "server error". I asked that they email me the URL
in case I wasn't understanding it.. I was told they do not have access to
email until after they have failed to solve a problem. Now that's logical!
Well, After Effects works, at least. Dreamweaver "works" but they've just
managed to make it more difficult to use. They took things out that should
have been left alone. It now takes several steps to do what took one step in
CS3. The audio editing program distorts with my $80 USB microphone.
What am I to do at this point? I spent a lot of money and all I got was a
bunch of problems that nobody in India seems to have a clue how to fix. I am
informed that there is no one connected with Adobe support who speaks
English well enough to understand or be understood.
Sales (chat and phone) got my order wrong four times in a row, and when they
finally got it right they shipped it the wrong day.
AMD 64 - Windows XP Pro (4GB), Windows 7/32 Pro (4GB), Windows Vista Home
Premium (4GB).
I'm building a new machine (Windows 7/64 Pro, 16GB RAM, AMD Phenom II x6).
Maybe something will work on it.
Needless to say, I am very disappointed with my large "investment" in Adobe.
[Edited for content]
Tim Trott

Dvd not burning properly, not recognized by DVD Player

I have not burned video DVD's for several months until this week when I find that disks burned from disk images created by IDVD no longer burn properly. They are not recognized by Apple DVD player or on two different commercial players that I have. The disk images can be played with Apple DVD player, but once burned to disk, I get a message Disk not Supported. I have tried burning disks from 3 reputable brands with the same results. I just updated to OS X 10.8.5. Anyone have any suggestions?

Another thing to check is your bitRates and whether you encoded the audio to A.Pack/Dolby. I have often seen machines play once or twice then start having playback issues or not play. It can be related to the encode rates (and it may not behave across different machines the same way, in other words it will continue to play fine on some players and not another)

Blank DVD not recognized, blank CDs ok

Every time I insert a blank DVD it gets spit out after about a minute. Blank CDs work fine and can be mounted in the Finder and burned. I've tried swapping out the Superdrive and get the same results. Anyone else have this problem?

Thanks Ian. I had not considered the media itself being an issue since I've had successful burns with this pack of DVD-Rs before. But it turns out these DVD-Rs (TDK) won't burn on any of my Macs now. I tried them on a Mac Pro, MacBook Pro and iMac. These DVD-Rs all worked fine in past, but they fail now. I tried DVD+R DL discs and they worked fine, as did single layer DVD+R. I'm wondering if there is some issue with DVD-R media now? I think I'll stick with DVD+R media for now.

Blank DVDs not recognized

I am having issues after attempting to build a regular dvd. It keeps saying Please insert DVD media, close the tray, and click OK. I know this has been discussed in previous threads, but I have had no luck trying those solutions. The other DVD applications I have on my computer are Cyberlink DVD Pro, and DVD Architect Studio 5.0. Any suggestions?
Thanks!

Have Encore create an ISO on your hard drive and use Imgburn to write to disc
Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons
Things and Software to AVOID when authoring/burning a disc
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941

External DVD Not Recognized

I have a Sony DWQ28A Dual Layer DVD burner that I have put up as an external drive attaching to a Firewire hub. Tne Mini does not recognize the burner at all. I have tried Disk Utility and there is no drive showing.
I have heard that Patchburn may be a fix but I have also heard that it works and then it doesn't. I have also seen that Toast Lite 6 should be used with this burner in Mac 10.X environments but I am hesitant to go there when the burner is not being recognized at all.
I would rather ask questions beofre I start downlaoding stuff that is not going to do the job.
Any thoughts?

I just got a reply from tech support at Sony concerning my problems with my DRX530UL burner (external DVD burner did not respond properly). They say that it is not supported for Mac at all.
They listed two drives that are supported for 10.2 and up: the DRX720UL/T and the DRX710UL/T. Note: the /T means Mac compatible! The drives with the same model numbers and no /T are NOT Mac compatible!
The 710 has a slower sustained and burst data rate, (16MB/s vs 21, and 66mbps vs 480mbs), and the 720 comes with Nero and Toast Lite.
Both drives do DVD-R/-RW, DVDR/+RW/+RDL/RWDL, etc etc.
My burner is several years old, and at $180usd, I can afford to upgrade to DL support.
I guess the moral of the story is that if Sony doesn't say it's Mac-compatible, it's pot luck.

Empty CD or DVD not recognized

Hi all
After weeks of burning CDs or DVDs without any problems I suddenly get these errors and I cannot burn anymore:
a.) If I load a CD-R I get from the Finder the message "Dieses Medium kann nicht verwendet werden, da es nicht erkannt wird." in english something like "Media cannot used because not recognized ..."
b.) Same message when loading a DVD-R
c.) If I load a CD-R I get from iTunes the message "Der Brenner wird gerade von einem anderen Programm verwendet." what means in english something like "Burner is used by another program ..."
The optical drive can read bought CD (Music) and DVD (Movie) without any problems. So iTunes or DVD-Player can play them without problems.
I'm not sure but could it be there was a bad software update? I remember some days/weeks ago I got a quite huge software update from apple related to the OS, iTunes a.s.o.
In other posts I've read that people had to exchange their optical drives but I don't think this is the problem here because reading runs without any errors.
Thanks for any support.

Some entries in system profiler:
ATA-Bus:
MATSHITADVD-R UJ-85J:
Modell: MATSHITADVD-R UJ-85J
Version: FAV1
Seriennummer:
Absteckbares Laufwerk: Nein
Protokoll: ATAPI
Einheiten-Nummer: 0
Socket-Typ: Intern
Los Power Polling: Ja
MATSHITA DVD-R UJ-85J:
Firmware-Version: FAV1
Verbindungstyp: ATAPI
Brennen möglich: Ja (Geliefert/Unterstützt von Apple)
Cache: 2048 KB
DVD lesen: Ja
Beschreibbare CD: -R, -RW
Beschreibbare DVD: -R, -RW, +R, +RW, +R DL
Schutz vor Pufferunterschreitung beim Brennen von CDs: Ja
Schutz vor Pufferunterschreitung beim Brennen von DVDs: Ja
Schreibstrategien: CD-TAO, CD-SAO, DVD-DAO
Medien: Nein
IOCDStorageFamily:
Version: 1.4
Zuletzt geändert: 29.09.06 06:19
Informationen: 1.4, Copyright © 1998-2005 Apple Computer Inc., All Rights Reserved
Ort: /System/Library/Extensions/IOCDStorageFamily.kext
kext-Version: 1.4
Lade-Adresse: 0x92a000
Gültig: Ja
Identifiziert: Ja
Abhängigkeiten: Erfüllt
Integrität: Korrekt
CDs & DVDs:
Version: 1.4
Unterstützt von: Apple
Sichtbar: Ja
ID: com.apple.preference.digihub.discs
Ort: /System/Library/PreferencePanes/DigiHubDiscs.prefPane

DVD--not recognized AND stuck in drive

I've had trouble with my G4 not recognizing DVDs. I just put one in that was burned at a store with a friend's videotape--it never showed up in the finder. When I launch Disk Utility, it hangs. I am using an older keyboard without the disk eject button; I can't get the disk to eject, can't drag it to the trash because it doesn't show up. When I reboot with the mouse button held down, the Mac won't start up--I just get a Windows-like gray screen of death.
I don't know what the drive is--it's an old Super Drive--because the Apple System Profiler also hangs when I click on the "Disc Burning" option.
How do I get the DVD out, and how do I get the G4 to recognize DVDs?
Thanks for any help--Bob

Hi-
Try and open the tower drive cover, and look for a small hole about the size of a paper clip, in the front of the dvd drive. Insert a straightened paper clip in the hole, and you should be able to open the tray.
You should then try your Tiger install disc. (While you're at it, boot from the install disk, and run Disk Utility to repair your hard drive).
If the install disk is read, then the drive is probably okay.
You may consider an "Archive and Install" reinstall of your OS X.
Prior to that, you may consider a reinstall of the OS 10.4.8 combo update:
http://www.apple.com/support/downloads/macosx1048comboupdateppc.html
Please post back with progress (or not).

Drives burning, but not recognizing burned disk

I've been burning some DVD disks lately, to make room on my hard drive. When I burn the disks (I am using the system software) they show up on my desktop, and are searchable... as long as I don't eject them. once I eject the disk and reinsert it, it shows up as a blank CD. FYI- I'm using burn folders, and I can see that the disk has been written on. Oddly, this happened to both drives at the same time, so I don't think it's a hardware issue. A re-start did not resolve the issue.
Any advice would be greatly appreciated.
Bruce

Unfortunately i have no advice, but i am having the same issue... perhaps.
Just recently i've had DVD player report that a couple of DVD's were the wrong region, though both drive and discs were region 1. I have an old external DVD drive and they played fine from that.
Then i tried to mount an archival disk written a few months ago and it read as blank. The external drive also read that. I wrote new copies of the archive, one with Toast and one with Disk Utility.
Both wrote, verified, and mounted on the desktop, but as soon as they had been ejected and put back in, the OS reported i had inserted "a blank DVD".
Until i read that you had the problem on two drives, i assumed it must be hardware.
It now seems that anything i write with the built-in drive exhibits the same behavior.
!http://img228.imageshack.us/img228/5186/scottdartve1.png!

Dvd not recognized-error code 19-contact manufacturer.

My dvd is not recognized. I tried going to device mgr. and uninstall and then use action to get it reinstalled but I got a failed notice and said to go to manufacturer. What do I do now. Of course it is not in waranteee.
Also, on a lot of sites I try and go to all I get is squares and letters that don't make any sense. I would just like my DVD to work. I have hardly used it. Since this is an all in one it isn't like I can just pull it out.

Please use the following fix first:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
then the following fix if required:
http://www.ehow.com/how_4693117_dvd-device-manager-error-codes.html
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

[CLOSED] CD/DVDs not recognized (hal-less KDE)

Hello everyone,
after the last system upgrade last week CDs and DVDs are not recognized when I insert them in the drive.
I'm running hal-less KDE 4.6 with udisks installed.
I removed hal after the upgrade, however the drive could not recognize the disks even when hal was running.
I searched the forum but haven't found any discussion reporting the very same problem.
Can anyone help me to debug this?
Thanks!
Last edited by elnigno (2011-02-22 12:43:43)

I had the same / similar problem. Just that given that I build my own kernel I thought this was what was causing it. That's why I rebuilded the kernel and enabled ISO and UDF modules in Filesystems. If you're using the standard kernel I have no idea what could be the problem.

CS4 DVDs not recognized on OSX Lion

Hi,
I just did a clean install of Lion on my mac and tried to install CS4 master collection from the dvd's I have but whenever I insert any of them the computer asks "what to do with this blank dvd"...
I tried any other dvd to make sure the dvd-palyer works fine and it works fine.
I tried installing them on a backup macbook I have and it works but unfortunately I need it installed on my main machine..
Any help would be appreciated.
Thanks

Don't know about that one in particular, but there is a list of known issues that Adobe has found with their products on Mac OS 10.7 Lion:
Is Adobe Creative Suite software compatible with Mac OS X Lion (v10.7)?
Adobe and Apple have worked closely together to test that Adobe® Creative Suite® 5 and CS5.5 suite editions and individual products run reliably on Intel® based systems running Mac OS X Lion (v10.7) with optimal performance and user experience. Earlier versions of Adobe Photoshop® (CS3 and CS4) software were also tested with Lion, and issues that were discovered are being documented and addressed by working closely with Apple.
See the Knowledgebase article for known issues we have discovered in our testing.
As with any new release of an operating system, there may be additional unexpected issues that arise that were not uncovered during testing. If you encounter any issues, report them on our bug report form.

Burned DVD not recognized, comes up as blank DVD

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