Burning CD /Need To Reinstall Itunes
OK, all you ITunes experts, this Great Grandma needs your help. My Burn driver died and Dell came and replaced it and now I get this message that says: "Registry settings used by ITunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall ITunes." I didn't download any new software only my burner was replaced.
If I reinstall ITunes, will I lose my music and playlists? Do I need to UN install current ITunes before I Install new ITunes? I am so confused. Please help as I can find nowhere on ITunes to get support with this issue.
Thank you for your assistance with my questions.
Under 16 inches of snow and still snowing here in PA. All stay safe that are having hazardous weather conditions.
"Registry settings used by ITunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall ITunes."
With that one, I'd try starting with the following document:
[iTunes for Windows XP: Troubleshooting CD issues caused by device filters|http://support.apple.com/kb/TS2372]
Similar Messages
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With Windows 7 I have completely deleted anything that was associated with Apple, Help, Support, you name it. It was verified nothing Apple. Reboot took place. I reinstalled iTunes per instructions and once again I got the following:
iTunes was not properlyinstalled. If you wish to import or burn CDs you need to reinstall iTunes.
Oviously something is amiss.Having finally found a post to the same situation, I ran diagnostics and believe I have the same problem as this post. Here is the diagnostic report:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP EliteBook 8460p
iTunes 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 5.2.0.6
and so on... -
I have installed iTunes on my new Windows 8 laptop and I get the "iTunes is not installed properly. If you wish to Import or burn CDs you need to reinstall iTunes."
I have worked with Dell technicians and we have re-installed iTunes numerous times. We modified the Registry by adding the Upper Filters key and we removed the CD player in Device Manager and allowed it to be automatically reinstalled by the computer. All of this failed.
Please help!Hello ,
Thanks for using Apple Support Communities.
I understand you've already uninstalled iTunes previously to troubleshoot this issue but make sure to follow the steps in the following article to remove iTunes and all of its components in the specific order listed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, continue troubleshooting with the following article.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Take care,
Alex H. -
When I open itunes, this message keeps popping up, "itunes was not properly installed. If you wish to import or burn CDs you need to reinstall itunes."
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
I've installed iTunes 10.6 on my Windows 7 machine. Everytime I start it I get this message: iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
Reinstalling iTunes made no difference.
So I found this article http://support.apple.com/kb/TS3299 and updated the registry like it said and it still didn't work but it also had the effect of making my CD drive no longer work for anything, including playing movies. Before following those instructions I could read and write cds using Windows Media player. Fortunately, I had backed up my registry leaf and restored it.
So I've been trying to figure out how to burn a cd from iTunes for close to two months now with no luck. Does anybody know how to get rid of the above error message?
Thank you!
DavidHi B Noir,
I ran the diagnostics and here are the results:
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Compaq-Presario FQ582AA-ABA SR5710F
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D0ACBC02C48EA0
Current user is not an administrator.
The current local date and time is 2012-07-03 17:21:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Also, I am attaching an image of my driver details:
David -
I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?
I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?
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I am unable to burn CDs in iTunes. When I launch the application, the message "ITunes was not properly installed.if you wish to import or burn CDs you need to reinstall itunes" appears. I have deleted registry files, I have removed all related ITunes apps by uninstalling from Programs and deleting folders in C:Program files(and restarted laptop aftrerwards), nothing seems to resolve this error message.
I am unable to burn CDs in iTunes. When I launch the application, the message "ITunes was not properly installed.if you wish to import or burn CDs you need to reinstall itunes" appears. I have deleted registry files, I have removed all related ITunes apps by uninstalling from Programs and deleting folders in C:Program files(and restarted laptop aftrerwards), nothing seems to resolve this error message.
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Error messages says I need to reinstall itunes to burn or import CDs
When I start itunes I get a message that says itunes was not installed properly and if I want to burn or import CDs I need to reinstall itunes. I haven't tried burning any CDs but itunes imports CDs just fine. Everything else seems to work OK. I'm using itunes on a Windows 7 ultimate 64-bit machine. What's up?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. (Use your Ctrl-V keyboard shortcut to paste.) -
Hi, I would be greatly appreciated if anyone could assit me.
I have tried loading ITunes several times, each time I'm getting the same message :Warning iTunes was not properly installed. If you wish too import or burn CD's, you need to reinstall iTunes"
Additionally, the same error message appears despite having made changes to the registry editor.
Thanks
TimmzeeHey there Timmzee,
I would suggest that you reinstall iTunes as a first step for troubleshooting this issue, keeping in mind that iTunes and related components must be uninstalled in this specific order:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If you are still having issues with your iTunes installation after uninstalling iTunes in the correct order, use this article for further troubleshooting steps:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I cannot burn cds from itunes. Every time I open itunes i get a message indicating i need to reinstall itunes. I have already done so but it's not working. I still cant burn cds. Does anybody know how i can fix this? My windows media player burns cds just fine.
I am having this same issue with Windows XP. The exact message that I get everytime that I open iTunes is :
The registry settings used by the iTunes drivers forimporting and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes. I have deleted and reinstalled iTunes three times. I also have a problem with iTunes randomly opening itself. -
Everytime I connect my iPod Touch (4th Gen) to my laptop, running Win 7 (64 bit) I get the message "The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes" I have reinstalled iTunes several times and it has not fixed the issue. I am running ver 10.2.2.12 of iTunes. I HAVE NOT installed any other burning software to my laptop either. I haven't tried uninstalling iTunes and then re-installing it yet. Would that perhaps fix the problem? I've read that many users have had issues with the new version of the software and I was wondering if that might be causing my issue. I'd like to point out that iTunes seems to work after getting rid of the message, but I haven't tried to burn any CDs or put music from a CD to my laptop. Any ideas on how to get rid of the annoying message?
I also am having trouble hooking up with our other computers using Homegroup. I noticed quite a lot of people are having the same issue and hopefully they come up with a fix for that soon.
Thanks in advance.I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes
If you're still getting the error message (especially when you plug in the Touch), I'd check for a device filter confusion on the PC. (They can affect the connection of USB devices to a PC, as well as burning and importing CDs.) For that one, see:
iTunes for Windows: Troubleshooting CD issues caused by device filters -
When starting iTunes I continually get an error message " The registry Settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I have unistalled and reinstalled iTunes several times and have cleaned up the registry using a 3rd party Windows utility. Any tips on removing this error message for good?
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
I had an error that said I need to reinstall Itunes. I uninstalled and attempted to reinstall and got a pop up "Serivce Apple Mobile Device failed to start. verify that you have sufficient privledges to start system services. Help!?!?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Hi, I need to re-format my hard drive, as it has a virus and is corrupted- so I will lose all my data including my itunes software. I guess I will need to reinstall itunes again - but if I do this will, I lose all the music that I have bought or imported into my library? How do I reinstall my library/playlists to the new itunes?
ThanksMake a backup of your media and other important files.
Just to be safe, make a backup of your entire iTunes directory.
Restore computer or do whatever it is you need to do.
Restore your media and other important documents.
Install iTunes.
Try using search next time... this gets asked way too frequently. -
I need to reinstall itunes as I have a message saying that this copy of itunes is corrupted or not installed correctly. Is there a link to reinstall without losing all my music stored? Thanks.
Just reinstall iTunes. I done the same thing without losing my iTunes library.
BUT if you did lose your music follow through these:
Downloading past purchases from App Store, iBookstore, and iTunes Store.
How to use your iPod to move your music to a new computer
In the near future, check through these (if nessessary):
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
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