Burning DVD +R DL fails

Whenever I try to burn a mounted .dmg from Disk Utility to a Dual Layer DVD I get the error: "Unable to burn 'Disk' - The device failed to calibrate the laser power level for this media.."
Also...If I try to burn 'ANY' files to a DVD +R DL, I Receive the error message: "Sorry, the operation could not be completed because and unexpected error occurred(error code 0x8002006D)"
So apparently, even though system profiler says.... "DVD-Write: -R, -RW, +R, +RW, +R DL", I cannot burn +R DL!!!
I am new to the Mac world so I may be doing something wrong. (p.s. I love my Mac. Now I know what "It just works" means.)
I have tried to burn with 3 seperate DVD +R DL'S.......Hoping I haven't created 3 new coasters. ugh.

If you are getting the: "the operation could not be completed" error when you insert a blank DVD into the drive, as mentioned, it's somewhat likely it's because the DVD is too high of a speed for your computer. What I don't understand is that aren't these speeds, such as 16x top speeds, meaning, anything slower will still work?
I have had this error and it's more than a little frustrating.
I did find a workaround however, which requires Toast 8. If you have that application open before you insert the blank disc, Toast will then burn whatever you like. Why would this work with Toast and not with the OS's burning software? I don't know, but at least I can use the 16x DVD disks with my UJ-857 burner. There is an open-source burning application called SimplyBurns which may also work, but I haven't tried yet...

Similar Messages

Error Message while trying to burn a DVD-R with my MacBook Pro: "The disc can't be burned, because the device failed to calibrate the laser power level for this media.

While using my Mac OS X Version 10.6.8 to burn a DVD-R I keep getting the error message: "This disc can't be burned, because the device failed to calibrate the laser power level for this media."
So, I tried the iDVD and got the same error message.
Can anyone out there help me? I've tried both a DVD - R, and a CD.
I made a short 2:20 minute presentation from iMovie and used the "share" to iDVD, then to iTunes, then I tried exporting it to Quicktime and saved it on my desk top. That is when I tried burning by opening the blank DVD-R in the finder then draging the movie on to it and selecting the burn option. Thank you for your time in helping me with this frustrating problem.
Peace, Pyxidis

I have had that same problem, but it was unrelated to any upgrade.
In my case the optical drive was simply failing, and I replaced it - it was a Powerbook, about eight years old.
It is possible that it's unrelated to Lion, as unlikely as this may seem, since you've just upgraded.
Optical drives seem to be the most life-limited component in these computers. The laser just seems to get weak with age.

How do I deal with this error message when burning DVD's: The disc can't be burned, because the device failed to calibrate the laser power level for this media.

I am getting this error message when trying to burn a DVD: The disc can’t be burned, because the device failed to calibrate the laser power level for this media. iMac, Mac OS X 10.6.8 Memorex DVD-R 12x Any ideas?

First, try a different batch of recordable DVDs. If you still have problems, you may want to make an appointment at the genius bar and have it checked. The drive may be failing.

Burning DVDs fail at about 1min left using Matshita UJ-825

Hey everyone,
I tried to find a solution for this problem in the other threads, but none helped me at all. So here's my problem:
I have an iMac G5 running Mac OS 10.4.7 with SuperDrive:
MATSHITA DVD-R UJ-825:
Firmware Revision: DBN7
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 0 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No
I used to burn DVDs normally after I bought it 1,5 year ago. But in the past 4 months, I can't burn them no longer. I've tried 5 different brands and had the same problem. Either if I am using iTunes or Finder or Toast 7, my iMac always spit the DVD when it's about to finish burning the disc, at 5 to 1min left.
In iTunes I get a message saying that the disc failed to burn and if I try to insert the disc after, it will never mount on the desktop.
When using Toast, I get a message saying it's a MEDIUM ERROR and then it spits the DVD.
The last DVD brand I bought was HP, and I sucessfully burned around 10 DVDs after it started to happen again, just like the other brands I was using. No matter what speed I use, I always get the same error messages at about 5min to finish burning the DVDs. CDs will burn fine, and it reads all other DVDs (including the ones I sucessfully burned in the past).
What can be happening?
Thanks
Tadeu

Yes, I repaired the permissions today. But how do I clean the drive?
Thanks

MacBook Pro burn DVD failed even after installing Leopard 10.5.2

Ever since upgrading from Tiger to Leopard my 17in MacBook Pro has failed to burn DVDs.
It managed to burn a couple discs after the upgrade, but soon proceeded to give various error messages whenever I have attempted to burn a DVD. The most common error is:
+Burning the disc failed because communication to the disc drive failed. (Error code 0x80020022)+
This is when using "Burn folders" to write large folders/files onto DVD (+3gig). It always fails about halfway through the disc, so if I write smaller folders it will often complete successfully. CD-Rs generally burn fine too.
I have tried various media and burning apps to no avail.
*I was hoping Leopard Update 10.5.2 would fix this issue, but alas it has not!*
Before I installed the update I had also unsuccessfully tried various solutions offered in this forum, such as resetting the PRAM and creating a new user account.
I would greatly appreciate anyone's insights, solutions or plan of action to resolve this issue. This is my first Mac (a rather expensive investment here in South Africa) and it has been awesome using it up until this point!

and look below link...
3 month past ... but not have any solution ...
we can't burn DVD still ...
http://discussions.apple.com/thread.jspa?threadID=1359887&tstart=45

Dvd burner error message "device failed to calibrate laser power"

When I try to burn a dvd, I get an error message:
The disc can’t be burned, because the device failed to calibrate the laser power level for this media.
and then it spits out the disk. This has never happened before.
Advice?

If Wjosten's suggestion does not work, clean the dvds - http://docs.info.apple.com/article.html?artnum=50448 or use another dvd brand - Verbatim, Maxell or Taiyo Yuden are highly recommended by Mac users.

Been trying to burn a movie onto DVD and get this "The disc can't be burned, because the device failed to calibrate the laser power level for this media" Anybody know what it means and what to do? Help! Thanks

Been trying to burn a movie onto DVD and get this "The disc can’t be burned, because the device failed to calibrate the laser power level for this media" Anybody know what it means and what to do? Help! Thanks

It generally means that the media is faulty or of poor quality. Most of us here use Verbatim, Maxell or Taiyo Yuden media.
OR
Your Superdrive may need a clean.
If you have further questions please state what Mac, with what versions of OS X, iMovie and iDVD you are using.

When i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

when i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

when i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

Iam getting the following message when i try and burn a dvd using my mac The disc can't be burned, because the device failed to calibrate the laser power level for this media.

The disc can’t be burned, because the device failed to calibrate the laser power level for this media.
Can anyone help
Thanks

Unfortunately your drive has *probably* failed. You can try a cleaning disc, sometimes thst can help. First though try resetting the smc and pram.
To reset the smc on Desktop Macs
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

I repeatedly get "error during rendering/encoding of menus/slideshow" message. This process is the same on my iMac, MacBook and another iMac. I have been burning dvd's int he same way for the past 12 months using the exact same steps successfully.

I keep getting "error during rendering/encoding of menus/slideshows" message. I have been burning DVD's in exactly the same way for the past 12 months and mostly on my MacBook which is 3 years old. Obviously I'm using iDVD. I purchased an iMac about a year ago and moved to use this for dvd burning without problem. A few months ago (approximately) I started to experience problems with burning with the error message above. I tried everything including starting the whole process from scratch right down to capturing the movie clips from my video recorder into iMovie, then using them in iDVD. Still the same message came up. I lost count of how many times I repeated the process with different clips and variations and the same thing happened. This was also the case with my MacBook and my husband's iMac.
After taking both of mymac's tothe service centre, having new optical thingys put it and even a new hard drive on my iMac along with a new DVD burner the same thing happened. They told me it must be the process that I am using that is incorrect!
I took my 27" iMac to an apple shop and asked them to assist me while I use the same technique as I always had. The same message came up so they tried using my clips in one of their mac's. The same message. They tried it with different clips and the same message. The only way we could get theirs to work was with a magic DVD which did not produce what I needed and was limited with only one page.
I now cannot use any of my Mac's for the intended purpose that I bought them for - to produce good media for my work! It was suggested that I purchase some non Mac software to burn DVDs which defeats the object of having a mac with iDVD in my opinion. I have a book on iDVD which is very informative and have followed the process to the letter and checked all the trouble shooting and still no remedy. It was mentioned that an up-date may have caused the problem on all my macs.
I feel that this issue should be addressed by Apple as a matter of correctness.
I now find that on the net there are many posts in forums and such like with exactly the same (almost word for word) problems. Please Apple, keep/regain your good name and sort this out.
Jayne Connelly

Thanks Bengt W for your attention to this matter. So much appreciated. And thanks for putting me right on the aim of forums (new to this). Although, you may regret asking for more information. I've added everything I can below.
The process I used is as follows:
Import recorded clips of between 5 and 15minutes each from my video recorder into i
Edit the clips (remove unwanted start and endng)
Add title to front of clips
‘Share’ them to ‘movie’ (export using QuickTime)folder in .mov format individually
Open iDVD and ‘create new project’
Select ‘favourite’ theme that I have set up forall my work dvd’s (this has been used successfully many times and I’ve triedwithout using the favourite them).
Add 2 submenus for each group of clips
Select submenu - drag and drop between 3 – 6 clips in each of the twosubmenus
Change title colours on clips
Dragand drop image into drop zones where required
In‘map’ view I check for any yellow warnings before burning to disc
In an attempt to remedy the problems I’ve tried the following:
Try new DVD discs
Try different themes (favourites and standardones)
Change images in drop zones
Start whole process again even from importingfrom camera again
Two other completely different computers (iMacand MacBook) with iDVD
Go to apple shop and use their computers to doin iDVD
Try with one clip and no menu pages added
Use a clip that I already have that did notoriginate from my camera
Turn computer off and restart
New hard drive
New optical lense (thing)
New DVD burner
Saving to disc image rather than dvd disc
Other points:
I also have a ‘flip’ and ‘iPhone’ whereI’ve imported footage camera which, although limited, records and makes videoclips and burns them to DVD through iDVD without problem.
For example, I have just gone through steps 5 - 11 using some clips that were already imported from my iphone to iPhoto and dragged across. I used a theme that I've used before which has failed and added one sub menu page where the clip went. It burned to disc image successfully.
The startup disc, I believe will have no space issues asit’s a new hard drive with no use apart from this. That could have been an issue before (I didn’t check it) butnot now.
Other technical stuff that I don't understand but you may:
I have…… Mac OS X Version 10.6.7 with all updates onit. Processor 2.8 GHz Intel Corei7. Memory 4GB 1067 MHz DDR3.
iDVD version 7.1.1
HardwareOverview:
Model Name: iMac
Model Identifier: iMac11,1
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 4GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM111.0034.B02
SMC Version (system):            1.54f36
OPTIARCDVD RW AD-5680H:
Firmware Revision:     3AHB
Interconnect:    ATAPI
Burn Support:   Yes (AppleShipping Drive)
Cache:    2048KB
Reads DVD:    Yes
CD-Write: -R, -RW
DVD-Write:   -R, -R DL,-RW, +R, +R DL, +RW
Write Strategies: CD-TAO,CD-SAO, CD-Raw, DVD-DAO
Media: Toshow the available burn speeds, insert a disc and choose View > Refresh
If you can solve this you are better than the 'apple geeks' in the shop and the service technicians in the service centre (and of course me but that's no achievement).
Eagerly awaiting your reply.
Jayne

Can't burn DVDs? Try this first...

Like a number of other folks, I had an unexplained failure to burn DVDs and thought something Very Bad had happened to my drive. However, doing some research before buying a new drive (if I had to buy one, might as well get the Latest and Greatest right?) I found there's a lot of really bad media out there. Companies are buying some really cheap junk, slapping their label on it, and putting it on the shelves.
So before doing anything drastic, try this:
Go to Applications -> Utilities and start "System Profiler".
In System Profiler, left hand column (labeled "contents") click "Disc Burning".
Insert a disk you haven't been able to burn.
When (sometimes "if") the disc mounts, refresh System Profiler (command-R or from the View menu select "Refresh"). At some point, you should get something like this:
Media:
Type: DVD-R
ID: CMC MAG. AM3
Blank: No
Erasable: No
Overwritable: No
Appendable: No
Pay attention to the ID field. In this case, "CMC MAG. AM3"
Pop over to:
http://www.digitalfaq.com/media/dvdmedia.htm
And search for your disc ID. This likely is "all run together". That is, for "CMC MAG. AM3", you look for:
CMCMAGAM3
And, presto, the discs my drive "quit" on are listed in the section:
"4TH CLASS MEDIA:
"Pathetic garbage media, landfill material, about 0-50% success rate. These discs are pretty much only suited for preventing drink cup rings from forming on a table. Most of the time, these are ready-made coasters. If you can actually get a burner to acknowledge the disc, do not expect much. And if the burn actually succeeds, do not be surprised if a DVD-ROM or player chokes on the disc (read/play errors). Cheap prices, cheap junk quality."
How nice!
Mind you, I did not buy "CMC Magnetics" discs. I bought a "brand name". I got CMC Magnetics discs with a "brand name" label. And, apparently, their lowest quality (they do have some listed as "3rd Class Media" but not the ones I have).
This would also explain why I managed to get several burns from the spindle then everything just up and stopped. A "0-50% success rate" means I can expect half *or more* of the discs to fail. I managed about 30% before reaching a run of total garbage in the spindle.
(In fact, many of the remaining discs--I've taken different ones out of the spindle at random--won't even mount.)
Also, the fact that companies are "out sourcing" means that even though you may have tried different "brands", you may actually still be getting discs from the same crappy factory! Scroll down to "Branding Guide" at the digitalfaq.com site and you find that CMC is supplying (among many):
Datawrite, HP, Maxell, Memorex, Staples, and some TDK even!
Buying different "brands" doesn't necessarily mean you've bought different discs.
So before doing anything drastic, before assuming the drive has konked out, buy some one packs or three packs of the "1st Class Media" and try them. I haven't a problem with the ones I bought from companies listed as providing "1st Class Media".
Based on the "Branding Guide", I suggest buying a few from one or more of:
Verbatim
Sony
Panasonic
Then see if your drive problem suddenly clears up. Did for me. Now to figure out what to do with the 60+ CMC coasters I have left...

Matt Clifton wrote:
A great tip that works in OS X 10.5.
Does anyone know how to get the same information under 10.4?
If Disk Utility in 10.4 doesn't do it, there are two things I've seen that could help though I cannot vouch for them. One is a little utility here:
http://tinyurl.com/yr6brj
Now, that's a Google translated page in Japanese. But I could find no other widgets out there that read the info. I did download the program from here:
http://homepage.mac.com/raktajino/dvdmediainspector/dvdmediainspector-1.0b1.dmg
And tried it out. It worked for me. Just leave the "Format" setting to: Pre-recorded Information in Lead-in. Insert a disk, click on the drive name in the top box of the window when the name appears (takes a sec as the disk is mounted). You get hex (which to most folks is known as "gibberish" <g>). But in the first couple of lines on the right hand side, you should see the manufacturer info such as:
read DVD structure [0E]
00 6C 00 00 01 40 C1 FD 9E D8 52 00 02 84 0D 12 [email protected].....
98 99 90 00 03 43 4D 43 20 4D 41 00 04 47 2E 20 .....CMC MA..G.
41 4D 33 00 05 88 80 00 00 00 02 00 06 09 0D 14 AM3.............
Second line, far right, you see the "CMC MAG AM3" (with some spaces in "MAG", no I don't know why). Of course, you'll be looking for codes from here:
http://www.digitalfaq.com/media/dvdmedia.htm
They should show up somewhere in those first few lines.
According to this discussion:
http://www.hydrogenaudio.org/forums/index.php?showtopic=56774
You can get the info in Toast. I can't verify that myself as I don't have the software.

Error when burning DVD

I just bought a Mac a few weeks ago, and have had some trouble burning DVD's. I have a G5 running 10.3.9, with a Pioneer Superdrive. I try to burn an image in Disk Utility, but get the error message "The disc is reserved for exclusive use by another application". When I try just burning files using finder, it says "This disc cannot be used". I have tried DVD-R and DVD+R. Anyone have any ideas?
Thanks!

Hi macaboo
Welcome to apple discussions. Just to add to the already excellent advice kindly provided to you by Fred Shippey;
I too have one or two suggestions:
First is to delete the plist for iDvd (but first quit the app). The plist is located in your preferences folder and looks like this (assuming the app has been launched at least once):
com.apple.iDvd.plist
Now try your iDvd project again. But if that too fails then ...
Delete encoded assets from the Advanced menu tab and then try the burn again.
That procedure looks like this. Hope this helps but if not just come on back. Good luck.
Click Here
Message was edited by: SDMacuser

Error message when burning DVDs

Hi, I've been burning DVDs on my computer for over a year. However I'm now getting the following error message:
sense key = medium error
sense code = 0 x 57
Unable to recover table of contents.
I've tried documents and video and a couple of different blank DVD brands...Is it stuffed or fixable. FYI the cd burner is working fine and its reading DVDs Ok as well.
Thanks
Peter

Thanks for the suggestion.
I ran the Onyx on both my machines and still have the same problems.
The PB 1.25 whirls and spits the discs out (any disc).
The iMac 800 now has a new error code since running Onyx.
0x80020022 instead of 0x8002006e
The message reads "communication to the disc drive failed."
I'm going to try one last thing with the iMac. That is using those expensive Apple-made and approved DVD's. I'm using Maxell DVD-RW. Never had a problem with them on the PB, never used them on the iMac. I'm off to the dealer... I'm buying an external DVD burner for the PB- $200 vs. $600... it's a no brainer, just none of the convenience... best, Edward

Can No Longer Burn DVDs

I have a Lenovo G700 series laptop and have recently found that I can no longer burn DVDs. I can burn CDs and the drive can read DVDs & CDs.
I trawled the forums for any clue of what has gone askew including the registry fix, tried different media, different burning programs, files vs disc images and still no result.
I, and also a friend who works in IT suspect a hardware fault and, since still under warranty, contacted the support helpline who were quick to answer. went through all the options for diagnostics and came down the "hit the system with the One-Key-Recovery" option to reset it back to factory preset condition to see if that fixed it.
Problem........
I have spent a very long time getting this machine set up with my home studio software etc and have large amounts of data which beggers the question, do I want to go through all that and how do I back up all my data prior to that as the machine will be wiped with no DVD writer. I assured the guy on the phone that we we almost certain that it was the ODD hardware that had failed and could he send out a replacement?
Being still under warranty, I would have to return it to the service center where they would......... guess what, reset to factory preset prior to fitting the new hardware to ensure that the hardware was indeed faulty.
Aaaaaaaaaaaaaaaaaaaaaaaaargh!!!!
Catch 22
Why can they not just send out a replacement drive for me to fit myself?
Warranty runs out in September which is probably how long it will take me to zip and backup my data using CDs or for out a pile of cash on a USB HDD all for the price of a replacement drive.
Can someone please help?

Anyone know how I can get someone from Lenovo Customer Support to read & reply to this post? I'm not that sussed with forum methods.

Error when burning DVD RW (Error Code 0x8002006E)

Works with DVD +R, -R, CDR... but it wont burn DVD+RW for some reason
I had this problem 3 years ago when it refused to burn CDs, and I had my ODD replaced with one of these
MATSHITA DVD-R   UJ-857E:
Firmware Revision:          ZF1E
Interconnect:          ATAPI
Burn Support:          Yes (Apple Shipping Drive)
Cache:          2048 KB
Reads DVD:          Yes
CD-Write:          -R, -RW
DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:          CD-TAO, CD-SAO, DVD-DAO
Media:          Insert media and refresh to show available burn speeds
So here I am again having the same problem - 'burning the disk failed because an unexpected error occured (Error Code 0x8002006E)
I tried both burning from Finder and disk utiilty. I tried quickly erasing the data on it, which was nothingnd when I tried to burn something it threw up this error - 'The disk can't be burned, because the devide failed to calibrate the laser power level for this media' (their bad grammer not mine)
So what is this a software problem or another faulty ODD?
I ran a hardware test recently and no problems were identified.

I just tried it again using a different account, same problem. I was burning DVD+Rs already today, then I went out and bought a packet of discs from tesco DVD+RW and they wont burn no matter which way I try it. I remember having this problem with Tesco CDRs 3 years ago when I sent my macbook in for repair, but I think I have used tesco discs since thren without problems. I've had trouble on two occasions reading music CDs as well + the drive is sluggish and noisy when inserting/ejecting discs.
Finding a lot of threads on this and not really much in the way of solutions. At best I've been able to ascertain that the problem is probably software related owing to the error code.
I don't know what else to try. I hope tesco take back this stack of discs that's probably got nothing wrong with them, I doubt Apple will refund me.
This computer has just turned out to be an endless source of problems and headaches.

Burning DVD +R DL fails

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