Burning Error!

Ok, I know you guys get tons of these but my burner won't work also. I'm getting a "the attempt to burn a disc failed. An unknown error occurred (4000)." window. My hardware is as follows:
HP Pavilion a320n desktop PC
DVD/CD DRIVES:
JLMS XJ-HD166S
SONY CD-RW CRX215E5
I couldn't figure out how to find my upper and lower filter numbers. I went through everything on the regedit and everything, but the only branches off of {4D36E965- are properties, 0001, and 0000.
so please give me hand.
THANX SO MUCH,
W

You may try to post this in the iTunes forum. There you can find people who are more experienced in these problems.

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    http://docs.info.apple.com/article.html?artnum=300448-Heres a start.
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