Burning issues with itunes and Windows Vista Ultimate

I recently purchased a new computer with Windows Vista Ultimate 64 bit version. Since loading itunes on my new computer I can not burn a CD. The message that I receive says that there is no burner available. I know the burner works because I have burned music out of different software programs. I have loaded and reloaded Nero 7 but I am finding that is not the problem. Itunes does not recognize any type of CD burner on my computer. Any thoughts?
Thanks

paul's onto it.
if you run your DVD/CD diagnostics (in itunes "help > DVD/CD diagnostics", select DVD/CD diagnostics) and you see a 2380 error showing up down near the bottom of the diagnostics (you may need to scroll down a bit), try reinstalling the 64-bit version of the GEAR drivers iTunes uses for importing and burning.
here's a link through to the GEAR drivers. note that there are two different versions of the 64-bit drivers. be sure to get the one that matches your hardware:
GEAR drivers

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