Burning not supported????

My friend's brand new (out of the box 2 days) iMac 1.8 G5 w/Combo fails to burn with error code 0x80020025
stating burning not supported.
any advice would be appreciated.
entering this code in the search box reveals no listing
I have also just noticed that there seems not to be any burning app anywhere
oops never mind this last part I guess burning app is part of Disk utility.

I was able to get good support via chat but I did not have enough blank cds to continue the trouble-shooting
In a new user I can burn from the Finder and itunes and dik utility
but from the main user and a second user
there is no burning from the Finder.
However I have verified that
iTunes can burn audio and data and that DiskUtility can burn an image
...just no Finder burning from admin and other accounts
I will try repairing permissions to see if it resolves this problem.
Good Night to anyone out there

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After running PatchBurn (for Panther) AppleSystemProfiler should report the drive as disk burning; supported (with a profile path listed). If this is not the the case, you need to run it again. The drive will not work with any Apple software without this profile.
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Message was edited by: Paul Quemades

Burned dvd gets error "not supported"

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Message was edited by: UCanCallMeAl

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Burning not supported????

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