Burning software on Macbook Pro -- easy question, help please!

Hi,
sorry to sound like a bit of a retard....
I am about to get a Macbook Pro (I am a mac virgin, switching from PC) and i was just wondering if Macbook Pro comes with a burning program included? and if so, what it is called?
Thanks very much,
Ani

Yes, the MacBook Pro comes with a program called "Disk Utility". It can burn CDs and DVDs. You can do it also via the Finder, the Mac OS X "explorer" - in Windows world it's called Windows Explorer.
Don't forget you can also install Windows on your MacBook Pro, and use PC burning software.
Hope this helps.

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Intermittent or inconsistent situations as you describe are the most difficult to resolve. First step you should do is be certain that you have your data backed up. I suggest that you do this by creating a bootable clone using Carbon Copy Cloner. The advantage to this is that not only is it a backup but can immediately be used to run your MBP in the event of an internal HHD failure.
The article that I gave you to start your search contains a link to this article:
https://discussions.apple.com/docs/DOC-3353
Though lengthy, it can resolve most issues if you go through all of the sections. If you cannot achieve success, then an Apple store genius bar is the last option.
Ciao.

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There's a new driver bundle for OSX 10.6 that you might need to install, the HP link seems to be failing at the moment but there's a version of it here: HP_Installer_Scanjet_v2.4.3_Ph4.dmg
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Macbook Pro Extremely Slow - Help please.

Hi, my Macbook pro has been extremely slow lately. I can't have more than a couple applications open, without it being extremely slow and not functional. Here's an etrechek that I did:
Problem description:
Macbook pro (2011) running extremely slow… Not sure why.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 at 4:23:14 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 1185
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10 (14A389) - Time since boot: 28 days 0:4:4
Disk Information: ℹ️
    TOSHIBA MK3265GSXF disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (84.49 GB free)
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Computer, Inc. IR Receiver
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Click for support]
    [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.accountsd.plist
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.bird.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudd.plist
    [killed]    com.apple.cmfsyncagent.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.lookupd.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.pluginkit.pkd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.rcd.plist
    [killed]    com.apple.recentsd.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.secd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.spindump_agent.plist
    [killed]    com.apple.syncdefaultsd.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    22 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.diagnosticd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.GSSCred.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.installd.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.softwareupdated.plist
    [killed]    com.apple.spindump.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    org.cups.cupsd.plist
    20 processes killed due to memory pressure
Launch Agents: ℹ️
    [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
    [running]    com.citrix.ReceiverHelper.plist [Click for support]
    [running]    com.citrix.ServiceRecords.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [failed]    com.rim.BBAlbumArtCacher.plist [Click for support]
    [running]    com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.fitbit.galileod.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [failed]    com.rim.BBDaemon.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [loaded]    com.divx.agent.postinstall.plist [Click for support]
    [failed]    com.facebook.videochat.[redacted].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    Fitbit Connect Menubar Helper    Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    WDDriveUtilityHelper    Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
    WDSecurityHelper    Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 40 Check version
    OVSHelper: Version: 1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    DivXBrowserPlugin: Version: 2.2 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    CitrixICAClientPlugIn: Version: 11.7.0 - SDK 10.7 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 10.1.3 [Click for support]
    DirectorShockwave: Version: 11.6.3r633 [Click for support]
Safari Extensions: ℹ️
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Citrix ShareFile Sync [Click for support]
    DivX [Click for support]
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 234.35 GB
    Destinations:
        Expansion Drive [Local]
        Total size: 0 B
        Total number of backups: 0
        Oldest backup: -
        Last backup: -
        Size of backup disk: Too small
            Backup size 0 B < (Disk used 234.35 GB X 3)
Top Processes by CPU: ℹ️
         3%    WindowServer
         1%    Fitbit Connect Menubar Helper
         1%    loginwindow
         1%    sysmond
         1%    NotificationCenter
Top Processes by Memory: ℹ️
    299 MB    loginwindow
    125 MB    Google Chrome
    90 MB    Finder
    30 MB    launchservicesd
    27 MB    WindowServer
Virtual Memory Information: ℹ️
    295 MB    Free RAM
    777 MB    Active RAM
    697 MB    Inactive RAM
    1.59 GB    Wired RAM
    233.69 GB    Page-ins
    6.21 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 28, 2015, 03:47:24 PM    /Library/Logs/DiagnosticReports/Terminal_2015-03-28-154724_[redacted].hang
    Mar 28, 2015, 03:45:21 PM    /Library/Logs/DiagnosticReports/???_2015-03-28-154521_[redacted].cpu_resource.d iag [Click for details]

While 4GB may have been fine with Snow Leopard or Lion, that was 4 years ago.
If you have never done a clean install consider doing one. Backup, clone, setup a USB installer and wipe the system. Or wait for the new internal 500GB drive (so you are back to using about 50%) to do a clean install and run Setup Assistant. You would be surprised how even just that can feel and run.
RAM is pretty much a given so when you do, look at putting a 500GB SSD in there as well.

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I just purchased a new macbook pro and itunes is giving me issues. It continues to crash every time I open it. I've un-installed and re-installed it numerous times but nothing changes. It crashes within minutes of being opened whether I'm trying to import music or access the store or just click on a playlist... I haven't been able to do anything on it.
Any advice?! I would really appreciate the help!
Thanks.

try running software update from the  menu and install any updates offered (repair permissions before and after).
also, try this:
quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist
fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.
JGG

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I just got a new MacBook Pro 17" and am having trouble logging into the the computer at my office (Dell Machine XP Pro). I've used the service for quite some time now so it's not that I am new to the web based service.
Here's what happens:
I sign into my account at the GoToMyPC.com website with my username & password without problem. The website shows that my Dell machine is "on line" as normal. When I click onthe Connect button, the the Safari window resizes (universal viewer?) and looks like it starts to load. However, within a few seconds, I get the spinning beachball of death. I've tried to let it sit there for as long as 10 minutes with no change. I have to force quick Safari because it's "not responding"
Here's what I think I know and the steps I've taken thus far...
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I don't believe that there is any inherrent problem using a Mac to log in using the GoToMyPC service since I tried it on several different computers in the Apple Store without any issues whatsoever.
I talked with GoToMyPC tech support and they they it seems like a Java problem. However, it seems that I have the latest Java plug-ins in my Applications/Utilities/Java folder (1.3.1 & 1.4.2). Other than that suggestion they weren't much help.
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Anybody got any ideas???
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Glad to hear that you found it.
Unfortunately, when we try to help folks...we usually stumble around for ideas, especially when we don't have the "whole picture". Your router/modem security setup was the wild card.
In your case, it was particularly odd that wife's PC could get out to Citrix through the router's firewall, but Mac couldn't.
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(Do you have a firewall running on both the Motorola and on the wireless router? Or don't you have a router, as such, and the network is provided using just the Motorola? Something to think about. Two firewalls are not necessarily better than one).
no reply needed...just glad you're "in".

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If you're selling or giving away the computer, throw any files which may contain sensitive data in the Trash and securely empty it.
Restart from the computer's original disks(or the recovery partition if it originally shipped with Mac OS X 10.7 or newer), use the Disk Utility to erase the drive, and install a new OS.
(76411)

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Call Apple Care or return the computer.

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How do I get a real answer?
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Hi - Update for anyone that is interested. I've had a play around...
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http://support.apple.com/kb/ht3964
Check your tones with this sounds like it's not recognizing the RAM, perhaps it's not seated well or making a bad connection or it's defective.
http://support.apple.com/kb/ht1547
Take it back. three times a charm

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Smartys wrote:
When I try to uptade my OSX 10.6.6 software the macbook pro give me the message: The Software Update could not check for updates because a network problem.What should I do? My internet connection is working fine.
Run the Combo update
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You can't sync across accounts, so:
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Burning software on Macbook Pro -- easy question, help please!

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