Bursting & Automatic eMailing from EBS with subtemplates
Howdy,
We have our purchase orders set up so that with a flag checked our purchasing agents can automatically have the pdf file split by PO number and have each (separate PO) emailed directly to them upon completion of the report (assuming they have an eMail address in EBS). This works fine.
We also have our purchase orders set up to use several subtemplates for company specific info such as company logos, phone & address info as well as two pages of terms and conditions that optionally can be printed (controlled by an imput parm/flag).
Okay, bursting works great. The automatic emailing works great. And I can create my POs and view them on line with full terms and conditions great.
BUT, if I try to including the terms and conditions and burst/email the po shows up in my email normally but without the terms and conditions.
I suspect it is a problem with the subtemplate, but I am at a loss as the other information that is fed from OTHER subtemplates (phone, address, logo, etc) is all appearing fine in the burst/emailed purchase orders.
Any ideas why EBS refuses to burst/email my terms and conditions (only)?
Scott
issue has been resolved after adding VIP ip information to EBS host, and this is due to missing RAC VIP entries in EBS middle tier.
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