Bursting control for printing - error

We upgraded to XMLP 5.6.3 and have successfully e-mailed using the bursting control file. I am trying to set up the control file to print or e-mail, using the filter. I am unable to get any output to print. The Bursting conc. req. errors, however there aren't any errors in the log file. The only way I can find the error is to click on the Diagnostics button, and then the View XML button. It returns the following error:
Error!! Could not deliver the output for Delivery channel:null . Please check the Log for error details.
The pdf files are in the temp dir, properly bursted.
Is there a printer config/setup step that I have missed somewhere?

This is what I have in the bursting control file. I've only seen examples, so I have no idea if I've got it correct.
<xapi:print id="printer1" printer="http://10.2.1.203:631/printers/Colour_copier" copies="1" />

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         at com.sap.ip.bi.broadcasting.runtime.impl.ProducerPrecalculation.produce(ProducerPrecalculation.java:415)
         at com.sap.ip.bi.broadcasting.runtime.RfcListenerRSRD_X_PRODUCE.handleRequest(RfcListenerRSRD_X_PRODUCE.java:130)
         at com.sap.ip.bi.portalrfc.dispatcher.services.BIServicesRfcDispatcherService.doHandleRequest(BIServicesRfcDispatcherService.java:181)
         at com.sap.ip.bi.portalrfc.services.BIRfcService.handleRequest(BIRfcService.java:247)
         at com.sapportals.portal.prt.service.rfc.RFCEngineService.handleEvent(RFCEngineService.java:341)
         at com.sapportals.portal.prt.service.rfc.PRTRFCBean.processFunction(PRTRFCBean.java:37)
         at com.sapportals.portal.prt.service.rfc.PRTRFCRemoteObjectImpl0.processFunction(PRTRFCRemoteObjectImpl0.java:118)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sap.engine.services.ejb.session.stateless_sp5.ObjectStubProxyImpl.invoke(ObjectStubProxyImpl.java:187)
         at $Proxy145.processFunction(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.call(RFCDefaultRequestHandler.java:219)
         at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.handleRequest(RFCDefaultRequestHandler.java:169)
         at com.sap.engine.services.rfcengine.RFCJCOServer.handleRequest(RFCJCOServer.java:156)
         at com.sap.mw.jco.JCO$Server.dispatchRequest(JCO.java:7785)
         at com.sap.mw.jco.MiddlewareJRfc$Server.dispatchRequest(MiddlewareJRfc.java:2405)
         at com.sap.mw.jco.MiddlewareJRfc$Server.listen(MiddlewareJRfc.java:1728)
         at com.sap.mw.jco.JCO$Server.listen(JCO.java:8145)
         at com.sap.mw.jco.JCO$Server.work(JCO.java:8265)
         at com.sap.mw.jco.JCO$Server.loop(JCO.java:8212)
         at com.sap.mw.jco.JCO$Server.run(JCO.java:8128)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: java.net.SocketTimeoutException: Read timed out
         at java.net.SocketInputStream.socketRead0(Native Method)
         at java.net.SocketInputStream.read(SocketInputStream.java:129)
         at java.io.BufferedInputStream.fill(BufferedInputStream.java:183)
         at java.io.BufferedInputStream.read(BufferedInputStream.java:201)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.readLine(HTTPSocket.java:806)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getInputStream(HTTPSocket.java:341)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getResponseCode(HTTPSocket.java:250)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.HTTPTransport.getResponseCode(HTTPTransport.java:362)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.outputMessage(MimeHttpBinding.java:551)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1425)
         at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
         ... 46 more
    Message: Error: com.sap.ip.bi.base.exception.BIBaseRuntimeException
    Stack trace: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error: com.sap.ip.bi.base.exception.BIBaseRuntimeException
         at com.sap.ip.bi.portalrfc.dispatcher.services.BIServicesRfcDispatcherService.doHandleRequest(BIServicesRfcDispatcherService.java:216)
         at com.sap.ip.bi.portalrfc.services.BIRfcService.handleRequest(BIRfcService.java:247)
         at com.sapportals.portal.prt.service.rfc.RFCEngineService.handleEvent(RFCEngineService.java:341)
         at com.sapportals.portal.prt.service.rfc.PRTRFCBean.processFunction(PRTRFCBean.java:37)
         at com.sapportals.portal.prt.service.rfc.PRTRFCRemoteObjectImpl0.processFunction(PRTRFCRemoteObjectImpl0.java:118)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sap.engine.services.ejb.session.stateless_sp5.ObjectStubProxyImpl.invoke(ObjectStubProxyImpl.java:187)
         at $Proxy145.processFunction(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.call(RFCDefaultRequestHandler.java:219)
         at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.handleRequest(RFCDefaultRequestHandler.java:169)
         at com.sap.engine.services.rfcengine.RFCJCOServer.handleRequest(RFCJCOServer.java:156)
         at com.sap.mw.jco.JCO$Server.dispatchRequest(JCO.java:7785)
         at com.sap.mw.jco.MiddlewareJRfc$Server.dispatchRequest(MiddlewareJRfc.java:2405)
         at com.sap.mw.jco.MiddlewareJRfc$Server.listen(MiddlewareJRfc.java:1728)
         at com.sap.mw.jco.JCO$Server.listen(JCO.java:8145)
         at com.sap.mw.jco.JCO$Server.work(JCO.java:8265)
         at com.sap.mw.jco.JCO$Server.loop(JCO.java:8212)
         at com.sap.mw.jco.JCO$Server.run(JCO.java:8128)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error
         at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:419)
         at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
         at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:88)
         at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:569)
         at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:454)
         at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:368)
         at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:58)
         at com.sap.ip.bi.webapplications.pageexport.broadcasterapi.PageExport.createExportResult(PageExport.java:157)
         at com.sap.ip.bi.webapplications.pageexport.broadcasterapi.PageExport.getPdfForPage(PageExport.java:166)
         at com.sap.ip.bi.webapplications.pageexport.broadcasterapi.PageExport.getExports(PageExport.java:183)
         at com.sap.ip.bi.broadcasting.runtime.impl.precalculation.PrecPageAssembler.processPage(PrecPageAssembler.java:271)
         at com.sap.ip.bi.broadcasting.runtime.impl.precalculation.PrecPageAssembler.run(PrecPageAssembler.java:195)
         at com.sap.ip.bi.broadcasting.runtime.impl.ProducerPrecalculation.produce(ProducerPrecalculation.java:415)
         at com.sap.ip.bi.broadcasting.runtime.RfcListenerRSRD_X_PRODUCE.handleRequest(RfcListenerRSRD_X_PRODUCE.java:130)
         at com.sap.ip.bi.portalrfc.dispatcher.services.BIServicesRfcDispatcherService.doHandleRequest(BIServicesRfcDispatcherService.java:181)
         ... 28 more
    Caused by: com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:
         java.net.SocketTimeoutException: Read timed out
         at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:405)
         at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:334)
         at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:413)
         ... 42 more
    Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
         java.net.SocketTimeoutException: Read timed out
         at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
         at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
         at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:382)
         ... 44 more
    Caused by: java.net.SocketTimeoutException: Read timed out
         at java.net.SocketInputStream.socketRead0(Native Method)
         at java.net.SocketInputStream.read(SocketInputStream.java:129)
         at java.io.BufferedInputStream.fill(BufferedInputStream.java:183)
         at java.io.BufferedInputStream.read(BufferedInputStream.java:201)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.readLine(HTTPSocket.java:806)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getInputStream(HTTPSocket.java:341)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getResponseCode(HTTPSocket.java:250)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.HTTPTransport.getResponseCode(HTTPTransport.java:362)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.outputMessage(MimeHttpBinding.java:551)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1425)
         at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
         ... 46 more
    com.sap.ip.bi.base.exception.BIBaseRuntimeException ERROR
    com.sap.ip.bi.base.exception.BIBaseRuntimeException#
    #1.5#00187177BCAA0084000000120000144C00043EE523772516#1195053770252#com.sap.ip.bi.export.xfa.impl.PDFConverter#sap.com/irj#com.sap.ip.bi.export.xfa.impl.PDFConverter#PASS.TEST#1642##triombwd01.corp.net_BWD_9280250#PASS.TEST#45ddd21092c511dc9cbf00187177bcaa#SAPEngine_Application_Thread[impl:3]_58##0#0#Error##Plain###EXPORT XFA calcTemplate=Service call exception; nested exception is:
         java.net.SocketTimeoutException: Read timed out#
    #1.5#00187177BCAA0084000000130000144C00043EE523772FEE#1195053770252#com.sap.ip.bi.base.exception.BIBaseRuntimeException#sap.com/irj#com.sap.ip.bi.base.exception.BIBaseRuntimeException#PASS.TEST#1642##triombwd01.corp.net_BWD_9280250#PASS.TEST#45ddd21092c511dc9cbf00187177bcaa#SAPEngine_Application_Thread[impl:3]_58##0#0#Error##Plain###Exception caught: com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:
         java.net.SocketTimeoutException: Read timed out
    com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:
         java.net.SocketTimeoutException: Read timed out
         at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:405)
         at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:334)
         at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:413)
         at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
         at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:88)
         at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:569)
         at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:454)
         at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:368)
         at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:58)
         at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:403)
         at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:97)
         at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:217)
         at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:2735)
         at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:2478)
         at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:2432)
         at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:2054)
         at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:931)
         at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:873)
         at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:324)
         at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:21)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
         java.net.SocketTimeoutException: Read timed out
         at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
         at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
         at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:382)
         ... 51 more
    Caused by: java.net.SocketTimeoutException: Read timed out
         at java.net.SocketInputStream.socketRead0(Native Method)
         at java.net.SocketInputStream.read(SocketInputStream.java:129)
         at java.io.BufferedInputStream.fill(BufferedInputStream.java:183)
         at java.io.BufferedInputStream.read(BufferedInputStream.java:201)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.readLine(HTTPSocket.java:806)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getInputStream(HTTPSocket.java:341)
         at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getResponseCode(HTTPSocket.java:250)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.HTTPTransport.getResponseCode(HTTPTransport.java:362)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.outputMessage(MimeHttpBinding.java:551)
         at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1425)
         at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
         ... 53 more
    #1.5#00187177BCAA0084000000140000144C00043EE523773518#1195053770252#com.sap.ip.bi.base.exception.BIBaseRuntimeException#sap.com/irj#com.sap.ip.bi.base.exception.BIBaseRuntimeException#PASS.TEST#1642##triombwd01.corp.net_BWD_9280250#PASS.TEST#45ddd21092c511dc9cbf00187177bcaa#SAPEngine_Application_Thread[impl:3]_58##0#0#Fatal#1#/Applications/BI#Plain###Exception thrown: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error
    com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error
         at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:419)
         at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
         at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:88)
         at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:569)
         at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:454)
         at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:368)
         at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:58)
         at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:403)
         at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:97)
         at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:217)
         at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:2735)
         at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:2478)
         at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:2432)
         at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:2054)
         at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:931)
         at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:873)
         at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:324)
         at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:21)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
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    com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode PageExportRenderingRootNode_0001
    Error while generating PDF
    com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode PageExportRenderingRootNode_0001#

    Hi Glenn,
    i faced the same problem
    did you solve yours meanwhile ?
    regards,
    Carsten

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