Business card(s?) stuck in external super drive...

My external super drive has failed to read any disc I insert. It attempts to read the disk, sounds like it can't spin it at full speed, and then ejects the disc. I've tried multiple discs and upon ejecting one, the smallest corner of a business card appeared in the slot. I removed it but suspect there are more inside as the drive still fails to read any disc. Any thoughts on how I can: a) fish more card(s) out or b) open the drive for a visual inspection. Thanks!

Cut a hook out of stiff paper or thin cardboard.

Similar Messages

USB external Super Drive not recognized by iMac

Bought a new USB external Super Drive a few days ago (from Apple shop).
Plugged into my iMac 21.5", late 2013, and the iMac does not seem to want to recognise it.
Checked Finder and necessary boxes ticked up to show on Desktop, also does not show through remote devices.
Any help would be appreciated. Not a techie and 90 miles from my Apple shop.Not even sure I have filled the dam request in correctly (sorry).
Oddjob70
<Subject Edited by Host>

Oddjob, the optical drive itself never shows up on the desktop,. What happens when you insert a disc? If a disc doesn't show up first check your connection. Try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support and PRAM How to Reset NVRAM on your Mac - Apple Support
There's also the possibility that the drive is bad.

New Mac Book Air with external Super drive cannot get Book camp with windows 7 dirve to load

New Mac Book Air with external Super drive cannot get Book camp with windows 7 dirve to load?

Dear All,
Also i am having a strange problem.
It is impossible for me to use a downlaod manager such as orbit, or IDM..
Could it be linked with booth camp ?
Thanks

A DVD external super drive on a Macbook-pro 15', any chance to work?

Hey! I bought a macbook-pro 15’ in 2009 which does generally well. Nevertheless it has a problem concerning the DVD internal drive. It doesn’t read anymore and I have tried to clean with no effect. Few days ago I bought an external USB super drive from Apple store. I did so because I did not like to give my computer back for service, when I need it all the time for my work. I thought with that I would have solved my problem. Now I realized that things are not so easy, I must have made a mistake. Macbook-pro 15’ is not supposed to be connected to an external USB super drive. Can I still do something to make it work? Thanks

Apple designs external Superdrive to only work with computers that shipped without an optical frive. Why don't you save yourself much grief & return it. Then purchase any USB drive you want, just not a Superdrive. Thousands on the market & they will work just fine with your computer.

I can't eject a disk from my external super drive.

I have an Apple Super Drive connected to my Mac Mini. I've inserted a DVD and it doesn't appear on my desktop, doesn't show in the Disk Utility, isn't recognized by DVD Player, and will not eject via the keyboard nor DVD Player key. I used this same disk yesterday with no problems so I turned off the Mac Mini and did a Restart. This caused the disk to eject. In an attempt to discover if it was the fault of the DVD, I inserted a different disk and have the same results. Any suggestions would be deeply appreciated. Thank you.

Yes tbirdvet, it's plugged directly into my Mac Mini.
Thanks IIIaass, I couldn't find the link to the Super Drive troubleshooting. I'll give it a try.
By the way, I did another restart in an effort to eject the disk and on start-up the disk did NOT eject but is now displayed on my desktop. Hopefully it was just a minor glitch.

Internal and external super drives dont work

DVD is ejected after about 30 seconds on the internal. External spins but does nothing and doesn't display in Finder.
Both drives are found and seem OK in system information.
Have tried cleaning, clearing the SMC, starting is safe mode and pretty much all of the other suggestions on the web. It looks like there are many people with the issue.
My 6 year old iMac with Mountain Lion works fine with both its internal and the external drive. Looks like a Mavericks issue from my experience and that of many users online.
Is this why apple doesn't put optical drives on current computers

Hello HankMossop,
I would recommend taking a look through the following article for some useful troubleshooting steps that can help get your SuperDrive working.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Cheers,
Allen

SDHC card directly to 1TB external hard drive

After more than 20 years shooting safari marketing videos with Hi8, Mini-DV, Mini-DVHD.. I am now evolving into a normal 21st century shooter.
I'll be in South Africa in 'the bush' later this month shooting wildlife, lodges, game drives, etc., and - as a bona fide newbie to this sort of acquisition - wonder if the cards can be downloaded directly to the hard drive without using the iMovie software? (These would pass through my McBook 2GHz Core 2 Duo).
And if so, what do I have? One great big, long file.. with all the scene changes lined up one-after-the-other.. not broken into separate files?

No. It's not.

Life's Good External Super Drive DVD Rewriter

I bought the Life's Good DVD Rewriter a while back when my DVD writer died in my tower.
The first time I plugged it in, the LG's DVD showed up on my desktop and I was able to burn a disc from iDVD3.
I then stored the writer away, and now when I plug it in, I nolonger see it on my desktop. When I push "Burn" in iDVD the broken writer in the tower opens up. I can't find anywhere in iDVD to ask which writer to use.
Moreover, when I put a DVD or CD in the LG's writer, the disk shows up on the desktop.
How do I get the External Writer to work with iDVD3?
Thanks.

Hi George, perhaps you had Patchburn installed before anf it got overwritten?
http://www.patchburn.de/
As I recall, prior to iDVD5 external burners were not supported...
You can also burn it as a Disc Image then use DU to get it to a DVD...
http://everythingapple.blogspot.com/2005/02/idvd-05-supports-disc-images-and.htm l
Also...
http://homepage.mac.com/geerlingguy/macsupport/mac_help/pages/0015-burn_idvdother.html

RE: eSATA express card/34 and External Hard Drive for MacBook Pro

I have a 17" MacBook Pro and do lots of movie editing. I need a fast external hard drive option to use. My internal is totally used up. Also need a back up drive.
I am a newbie and all of my info is based on googling. My FIRST QUESTION: Can I, and would it be a good solution, to use an express card 34 such as, Sonnet Tempo or Firtek SeriTek/2sM2-E with an external hard drive such as SeaGate 500GB or 300GB.
QUESTION 2: Why do so many of the SATA hard drives come without a case or enclosure?
And QUESTION 3: Does anyone have any recommendations or experience with the express card/34 and SATA external hard drives.
Thanks alot,
Jill Rand
And please, don't hesitate to tell me I am nuts...because I am peicing this info together without any experience at all.

1. Yes, eSATA would be a good choice for an external enclosure with a SATA drive. Alternatively, you could use Firewire 800, but it's mostly a matter of choice.
2. SATA drives a primarily used in desktop machines. SATA capable enclosures have made them usable outside of desktops.
3. I can tell you from experience to get an enclosure with a good chipset. It makes all the difference in the world. Oxford is very good for firewire. Cypress AT2+ and Prolific 3507 are excellent for USB 2.0.
I have a case with the new Oxford 924 chipset (eSATA, FW 800, FW 400 & USB 2.0) and couldn't be any happier. An added bonus; it acknowledges OS commands to power down on inactivity. Link: http://www.cooldrives.com/esata-firewire-800-enclosure-case-external.html

External optical drive in older mac mini

The optical drive in my mini is starting to go bad. Rather than take it in to be replaced, can I just but an external super drive and plug it into the usb and be good to go? Thank you

Yes, just make sure That the Optical Drive is Mac OS X compatible.

Mac Book Air Super Drive fails to respond

The external Super Drive stopped responding today. I have tried the drive on another computer and that one doesn't see the drive either. Is there a way to manually eject a disk that is in this drive?

Have a look and see if the drive is appearing in the system profiler as a USB device. My original superdrive was faulty out the box, and while it was showing up in the system profiler, it wasn't mounting, nor visible in the filesystem, nevermind in the finder window.
The drive would accept a disk, and I could hear it spin up, but nothing happened, and the eject button didn't work.
If I remember correctly, I found restarting the macbook with the drive attached forced it to eject the disk.
I took the superdrive into my local Apple store (Cambridge, UK), and they replaced it there and then.
Hope this helps.
a

Imac optical super drive

I have the new Imac (late2012) with the fusion drive. Ive also bought an external super drive( mad by Apple) The trouble is that the computer refuse to play any kind of CD or DVD. It is rejecting it and ejects the record every time.
Anybody out there knowing something about this?
Tjoffe

First, reset the SMC > http://support.apple.com/kb/HT3964
If it doesn't work, return the USB SuperDrive and buy a different external optical drives. There are better and cheaper optical drives you can use with the iMac

Burning 80mm and business card discs. And DVD-R DL Drives

Two questions, does DVDSP 4 support and Mac G5 burn the small discs? I guess it is 80mm size and business card discs. Also, is there a DVD-R DL external drive out yet? I have had trouble playing back the smaller discs in certain players.

I believe that DVDSP4 has a setting in the Inspector for the disc in general (e.g., where you'd type the name of the disc). There should be an option for 12cm and 8cm. This probably just adjusts the capacity meter at the top, though.
The PowerMac's tray loading DVD drive should have no problem burning or reading the 8cm discs. There's actually a space on the tray for these discs.
Do not try to use the 8cm discs in a slot-loading drive, like those of the PowerBook/iBook or the iMac. The disc will go in, but won't come out without disassembling the drive.
The Pioneer DVR-110D is a DVD-R DL burner. I don't know that this format is supported by Apple's frameworks (DVD+R DL is), but Toast should be able to write these discs just fine. You could put one of these in an external case if you like. OWC has these drives in external FireWire cases. http://eshop.macsales.com/shop/firewire/optical-drives/

How to backup files onto external hard drive if my MacBook's graphics card is broken?

Hello,
I have a 15" 2012 Macbook pro with 2gb of ram, i7 processor, and a 250 gb Hard drive. In the middle of using my computer, the screen went black. Upon rebooting the computer, I noticed gray and white horizontal lines running across the screen, but I was still able to see the apple logo and loading indicator in the background. As soon as the login screen appeared, the screen went black again.
Genius Bar Diagnosis:
A few days later I took my computer to the apple store to have them diagnose the computer to determine if the hard drive was corrupt or if it was just a display issue. They found that the hard drive was still functioning properly, so no information was lost. The problem was that the graphics card needed to be replaced. So they offered to ship my laptop to an Apple repair facility in Houston, Texas (nearest one to me) and replace the graphics card, as well as any other parts that seemed to be damaged, for a flat rate of about $315. They recommended that I back up my hard drive just in case they found an issue with it (despite nothing showing up in the diagnosis at the genius bar) because the technicians at the repair facility will just swap it out for a new one.
My dilemma:
The employee at the genius bar gave me a list of Apple Authorized Service Providers that could help transfer the data from my macbook's hard drive to an external hard drive. I got a quote from them for $150, plus I would have to pay for a new external hard drive because my other one is full. In an effort to save money, I want to see if there is a cheaper way for me to backup the hard drive by myself. I have a pc laptop that still works fine, so I have been using that since my MacBook Pro died on me. Is there any way I could use that other computer to somehow backup my macbook's hard drive? Or would I need another mac to do the transfer? I have looked into buying a hard drive sled, but I don't know how those work, and I may not have all of the right equipment for it. If that is something I have the right tools for, and it's cheaper after buying all the accessories, then I would much rather go that route than taking it in to get serviced at an AASP store. Please help!
I'll give good ratings to those who give me useful advice.
Thanks,
Matt

Hello mafrerichs and welcome to Apple Support Communities,
Simplest way is to use Target Disk mode:
How to use and troubleshoot FireWire target disk mode - Apple Support
and hook to another Mac and use CCC or SuperDuper and clone your HD to another drive.
You could also pull the drive out of your MBP and use an external USB case or SATA - USB dongle to hook it to another Mac.
"MacBook Pro (15-inch Late 2011),... have a 15" 2012 Macbook pro with 2gb of ram, i7 processor"
That's a little confusing?

Is it possible to have two USB drives for the IPad? I want to bring RAW photo files from my camera, through the IPad and back to an external hard drive. One of my cameras does not use an SD card. How can I do this?

Is it possible to have two USB drives for the IPad? I want to bring RAW files from my camera through the IPad and out to an external hard drive. One of my cameras has an SD card but the other one doesn't have a card that would fit in any of the camera devices I've seen on line. Realted to this, I bought the IPad camera accessory. Can I put the SD card in the device and also hook the external hard drive to the USB port of the accessory and download from the camera to the hard drive? Can I put Lightroom or the Nikon photo editing software on the IPad? Right now I carry a PC laptop and external hard drives with me on wildernes trips. Internet and WiFi are not available. Because I shoot so many photos and they're in RAW I need to download from the camera to the external drive because I run out of memory on the PC (and it has much more memory than the IPad). I have Nikon NX software and lightroom on my PC. I'd love to be able to reduce the weight I carry by using the IPad to edit my photos each night while on trips. Is this possible and how would I do it? I'd appreciate any guidance.

No, the camera connection kit only supports the copying of photos and videos to the Photos app, it doesn't support copying content off the iPad. For your second camera instead of the SD reader part of the kit, does the iPad to camera cable not work with it for direct transfer to the iPad ?
For Lightroom and Nikon software again no - you can only install apps that are available in the iTunes app store on your computer and the App Store app on the iPad, 'normal' PC and Mac (OS X) software are not compatible with the iPad (iOS). There are some apps that perform fairly basic editing functions that are available in the store, but nothing as sophisticated as, for example, Lightroom.

Business card(s?) stuck in external super drive...

Similar Messages

Maybe you are looking for