Business Catalyst Crashing

Hi
I have a Problem with Business Catalyst within Dreamweaver.
The programme itself works fine but when i click anything to do with Business Catalyst it freezes and shuts the programme down.
I have re-installed several times and tried on both my PC and Laptop with no joy - i have even downloaded the trial to see if its a problem with the full edition and no luck...
Any ideas?
Im running
PC - Windows 7 Enterprise with 1GB nVidia GPU, i7 2600k 8GB RAM and 512GB SSD.
Laptop - Windows 7 Pro with 512MB nVidia GPU, i5, 4GB RAM and 320GB HDD.
Thanks
AD

Hi
I have a Problem with Business Catalyst within Dreamweaver.
The programme itself works fine but when i click anything to do with Business Catalyst it freezes and shuts the programme down.
I have re-installed several times and tried on both my PC and Laptop with no joy - i have even downloaded the trial to see if its a problem with the full edition and no luck...
Any ideas?
Im running
PC - Windows 7 Enterprise with 1GB nVidia GPU, i7 2600k 8GB RAM and 512GB SSD.
Laptop - Windows 7 Pro with 512MB nVidia GPU, i5, 4GB RAM and 320GB HDD.
Thanks
AD

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