Business Catalyst Help | Send an email campaign

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/sbo/email-campaigns.html

If you are using links in your email campaigns to populate web forms on your site then you should be using the URL module (ie - ) in conjunction with link parameters. So-- if you have a link in your campaign to "get in touch with us" then the link should be similar to: http://yoursite.com/get-in-touch/?name=Joe Shmo&email=[email protected]
You can use campaign tags to render names and email address into your links like above. THEN, on your BC site you can use the URL module to read any parameters in the url. So, if your form is at /get-in-touch on your site, you can pull the name that is passed into the url as a parameter from our email link and it can be a value of a form field.
Or, for email:
Your form fields might have different names but you can us the URL Module in the value of the form field to have it autopopulate.
For your tell-a-friend emails you can edit that email layout by going logging into your BC admin panel and going to Site Manager > System Emails > Tell A Friend
You should see the tags and which should output the right name and link to that item that they are being told about. Make sure those tags are in your Tell-A-Friend email.
Also-- this is not a great place to ask questions. You should try asking questions in the main BC forum at http://forums.adobe.com/business_catalyst
I happened to find this accidentally but most people check the forums on the regular.

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Without dividing up a large email list, is there a way that I can send an email campaign out to a sp

Without dividing up a large email list, is there a way that I can send an email campaign out to a specific subset?

Hi,
Unfortunately no as the only ways is to split up your existing mailing list and upload as a new list in this case.
Kind regards,
-Sidney

Business Catalyst Help | Monitor email campaign performance

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/sbo/monitor-email-campaign-performance.html

Hi Greg,
Your assumption in terms of what we plan to do is correct, only that we haven't yet implemented. However, in the soft bounces tab, there is still an unsubscribe option under the Bulk action menu displayed at the botton of the list. YOu just have to scroll down the list to get to that button (I know, the interface could get a little better here).
Best regards,
Cristinel

Business Catalyst Help | Setting up Google Apps email with Business Catalyst

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/setting-google-apps-email-business.html

I was able to do this, however I did have one issue. When users complete the business catalyst forms on my website the from field in google apps gmail has my business catalyst login name instead of the user information placed in the form.
Is there any way to correct this?

Business Catalyst Help | Set up POP and IMAP email accounts

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/setup-pop-imap-email-accounts.html

Hi
If site plan is web basic then email service would not be included , either you would need to upgrade the site else use external email service.
Using creative cloud subscription sites published will be in web basic site plan,
For upgrading : http://forums.adobe.com/docs/DOC-3161
For External Email : http://kb.worldsecuresystems.com/kb/setup-pop-imap-email-accounts.html#main_How_to_create_ an_external_MX_record
If this is not the case then you can access email accounts section , site settings > email accounts
Thanks,
Sanjit

Business Catalyst Help | Getting started with Business Catalyst

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/using/getting-started-business-catalyst.html

Hi,
Welcome to Business Catalyst.
From the sounds of your requirement it looks very possible to acheive what you are after with a combination of perhaps APIs and using our import features + custom report generator.
Here's a list of our API calls -> http://kb.worldsecuresystems.com/635/bc_635.html
Also the various import options within BC -> http://kb.worldsecuresystems.com/kb/importing-data.html
Lastly our custom customer report generator -> http://kb.worldsecuresystems.com/kb/build-customer-report.html
I would also if you haven't already go ahead and test out BC. It appears identifiers are what would be "users" having back-end access to the system to either generate a report or email broadcast who may also need to analyze incoming data.
If still needing assistance please reach out to our direct support so we can help guide you further if needed. -> http://helpx.adobe.com/contact.html
Kind regards,
-Sidney

Does Business Catalyst also host/provide email addresses?

I am a Creative Cloud member seeking to create my own company's website and have it hosted by Business Catalyst via Muse. May I also host/provide email addresses? I've a domain name already registered but need to host a website (via Muse/Business Catalyst) and provide at least one email capability. Thank you for your efforts.

Hi JTL
When you purchase Adobe Creative cloud Subscription , you get 5 free Business catalyst sites that are under Web Basic plan. I am afraid , this plan does not include hosted email service. If you want to use email service, you need to upgrade the site to higher plans , You may check the pricing : http://www.businesscatalyst.com/pricing/monthly .
To know how to upgrade the free Creative cloud sites to paid sites , please refer to this post : http://forums.adobe.com/docs/DOC-3161
Hope this information helps.
Regards

Business Catalyst Help | Create and insert a form

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/using/create-insert-form.html

I want to ask also if the opt-in forms in business catalyst can be embedded on a different website that's not hosted in BC. Like other email clients (mailchimp, aweber etc.) you can embed their forms to any website.
Is this possible for the BC email marketing forms?

Business Catalyst help

What information do I need to push a site live? I'd like to make sure I have the information I need before I do it.

In order to redeem your free Creative Cloud Business Catalyst sites, simply login to the site admin and hit the Push Site Live button on the Dashboard. I believe you have published the site through Muse, the documentation here can be helpful - http://www.adobekb.com/launching_pt01.html#pushingasitelive
Thanks,
Vinayak

Business Catalyst Help | Add a product

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/add-product.html

OK I found the link now. I had to get chat to help me find it as the search in here does not work very well, I find.
http://kb.worldsecuresystems.com/134/bc_1345.html?bc-partner#main_Product_Modules
or to summarise you insert the tag like this on the page to display a product using the product small backup layout:
{module_product,133878,7850617,,,true}
First number is the catalog and second number is the product number. Then three commas and the word true will display the backup layout.

Business Catalyst Help | Manage domain names

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/using/domain-names.html

I followed all the steps to delete < www.onlyrealgamemovie.com > on Bc -- including re-direct so I could use GoDaddy for DNS.
< www.onlyrealgamemovie.com > is registered with GoDaddy and it is pointing at the Muse site on BC < http://theonlyrealgameawayhome.businesscatalyst.com/ >
My problem is adding <www.onlyrealgamemovie.com > back on BC -- I keep getting and error message:
"cannot add domain because this domain already exisits. Please delete the domain."
I DID delete it so I do not know what to do!
HELP!!! The 5 producers are getting very anxious about the site not being up yet!!!

Business Catalyst Help | Manage product inventory

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/product-inventory.html

Yes Ricky ... I got it!!!
Step1: Use this code for large_product.html
<div class="shop-product-large clear">
<div class="details">
<h1>{tag_name}</h1>
<h3 class="sale{tag_onsale}">
Price:
<span class="normalPrice">{tag_retailprice}</span>
<span class="salePrice">{tag_saleprice}</span>
</h3>
<ul>
    <li class="instock">In stock: <strong>{tag_instock}</strong></li>
    <li class="instock"><strong>{tag_attributes}<br />
    </strong></li>
    <li class="quantity">{tag_addtocartinputfield} {tag_addtocart,<img alt="" src="/CatalystImages/shop_addtocart.png" />}</li>
</ul>
<div class="description">{tag_description}</div>
</div>
<div class="image">   {tag_largeimage}
</div>
<div class="poplets">{tag_poplets}</div>
</div>
<script src="//ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js"></script>
<script>
$(function(){
        var product = {tag_product_json};
        var attributes = {tag_attributes_json};
        var divId = "#catProdTd_"+product.productId;
        $(divId).find("select").change(function (){
                  var selected = $(this).val();
                  var option = attributes.options[selected];
                  if(option && option.image)
                     $(divId).find(".image").find("img").attr("src", option.image);
</script>
Step2: Look at http://tesonline02.businesscatalyst.com/outerwear/avatar    as a reference
Step3 :Go to your Dashboard .... then, for each product, check the images attached for Tabs "Price"
and "Attributes" and compare with the reference AVATAR (link above) ... hope it helps.

Business Catalyst Help | Create RSS feeds

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/add-content-rss-feed.html

Thank you for the fast reply, Mario!
I did look at the blog details page as the help page indicated and i did have the RSS check box checked, however under the Site Settings the RSS page had no channels in it. So I had to create a new channel so I can have a link to the blog RSS. When I created the chanel and selected to populate it with BLOG POSTs it gave me that ugly 2 box fields where you move the blog posts from left box to the right box. So essentially you have to do this for the blog posts as well. Unless I'm missing something but I spent almost an hour trying to figure this out in the Admin. Whcih is a rediculous amount of time to spend on something that comes pre-built to any other system.

Business Catalyst Help | Creative Cloud Sites / Upgrade and launch a site

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/upgrade-temporary-site.html

I have enrolled in BC webbasic paying monthly. (enrolled today aug 8th, 2013 and I have a muse site that I developed and published. After publishing the site I visited BC admin page hoping to launch the site but could not find the button to launch a site.

Business Catalyst Help | Work with pages

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/using/pages.html

Ok, I can't seem to find a straight answer for this question anywhere online without something else I find contradicting it.
PLEASE can someone tell me if my clients can edit text and images on Muse sites within Business catalyst, admin?
Ido not care if it does not revert the changes to the muse application on my mac. I just want my clients to be able to maintain there text and images without contacting me.
If and when the design needs to be changed on the original muse file, I will simply update the Muse file to correspond with the site online then make the further changes after that.
I REALLY want to use Muse to create websites for my clients but if they can't update image/text content remotely then It's not going to work for me and 90% of freelance designers.
Please can someone clear this up for me.
Nathan

Business Catalyst Help | Send an email campaign

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