Business Catalyst Help | Set up POP and IMAP email accounts

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/setup-pop-imap-email-accounts.html

Hi
If site plan is web basic then email service would not be included , either you would need to upgrade the site else use external email service.
Using creative cloud subscription sites published will be in web basic site plan,
For upgrading : http://forums.adobe.com/docs/DOC-3161
For External Email : http://kb.worldsecuresystems.com/kb/setup-pop-imap-email-accounts.html#main_How_to_create_ an_external_MX_record
If this is not the case then you can access email accounts section , site settings > email accounts
Thanks,
Sanjit

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Both Pop AND IMAP Gmail accounts in Mail?

OK this is bugging me. Suddenly I noticed several email duplicates from my only Gmail account, that I check on my Mac in Mail. When checking accounts in Preferences, I see now TWO Gmail accounts enabled, one POP, another IMAP. I can't remember which one is the older one that I've been using for years. I guess it's the IMAP account, since I've been keeping copies of my emails in my Mac and my Gmail "all mail" folder online.
I think it happened when Safari 5.1 asked to syncronize and/or use "x" automatically with iChat, Mail, Calendar, etc., and added the POP. My question is, which one of those accounts is safe to delete or disable in Mail? Can it be done just like that? In the Gmail settings I see both POP and IMAP are enabled. Should I just disable POP and voilá?
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As you may have learnt by now POP downloads the mail to your computer and depending on your settings may also delete from server. So the mail on your computer is the only copy you have. IMAP accounts can be deleted and added later but POP are not that simple.
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Hi all.
I have an N8, and I'm trying to configure an imaps email account.
My organization use the imap ssl with a self created certificate for sign the connection. The problem is that in N8 there is no way to say to nokia push servers to use that certificate, and thus during the account creation the configuration fail saying to check the servers name.
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there is a messaging forum
/t5/Messaging-Email-and-Browsing/bd-p/messaging
so the messaging super geeks might be in there
i know what you mean. i have a self signed certificate on my server and can't use NM with this either. fortunately i just drop mine down to regular imap and it's all fine (save the huge problems with NM, and push over imap) i guess you can't do that.
the other option would be to decline the terms of service as you finish setting up the account., this causes the phone to switch back to a regular email client that connects directly with the mail servers rather than via NM.
there is no push option. but email can be set to retrieve on notify. notify being when it is indicated over an imap idle connection. or you can just set it to retrieve every 5 minutes.
you are still going to have certificate issues. but they may be manageable.
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This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner-portal/website-wholesale-plans-monthly-pr icing.html

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Can't choose between POP or IMAP email account.

I deleted my email account in Mail because I was having trouble receiving new emails. I was hoping that by reentering it in Mail Accounts it would fix the problem. When I entered it, it automatically set it up as an IMAP account instead of a POP acount like I had. I can send and receive emails just fine, but would prefer to have a POP account. Everything I read about setting up new accounts says you get the option to choose one or the other, but for the life of me I can't make it do it. I have a MacBook and am running Mac OS X. Version 10.6.8.

I found a workaround to force an account to be POP3 rather than IMAP when both are available on a server. This option may not be available to everyone, but you can set up an email account on the iPad for a server that ONLY supports POP3. Once the iPod sets up that account, you can go back and change all the parameters of that account to point to the account you really want that does both POP3 and IMAP. The iPad will continue to treat the editted account as POP3 rather than IMAP.

Setting up Hotmail and other email accounts.

This is my first time using my new Macbook Pro and I'm struggling to access my email accounts. Can someone please help? It asks for things that I don't understand.
Thanks.

When I did it for Hotmail, it looked at the email address and found those on it's own.
If you have other accounts that it doesn't recognize simply by feeding it the address, you'll may have to contact those services for support (usually online) and find out what they expect you to use...they are all different.
You can usually type just part of the email after your name into a browser with the word setup (example: @emailsomething.com setup) and check the results.
Also, again, use the built-in help* (?), bottom right on the main prefs panel, for details on where to put server info after you find out the exact data:
-=-=-=-
Incoming Mail Server
Enter the name of the mail server where your messages arrive and wait for you to retrieve them; for example, mail.example.com. This information is typically provided by your email service provider.
Outgoing Mail Server
Select the mail server that sends your messages to their destination, or add a new server. This information is typically provided by your email service provider.

Mail 3.2, Gmail and iPhone POP and IMAP Problems

This is a Mail problem but I am pretty sure it has something to do with the iphone as well....
Here's the deal:
Up until a week ago I used this setup:
1. My gmail account has had pop and imap enabled for all mail and it kept the email on the server
2. My mail client on my MBP C2duo on Leopard 10.5.2 was setup to retrieve email from gmail using pop
3. My 1.1.1 iPhone was setup to retrieve email from gmail using pop as well
4. Gmail account was being also synchronised between MBP and iphone through the appropriate tab in itunes.
RESULT: mail would pop to both clients as new mail and I would have to mark it as read in each client. I like that cause there are certain messages I read on my MBP and some others on my iphone.
About a week ago I upgraded my iphone to 1.1.3 and that's when the problems started:
a) It appears that the iphone is now setup to gmail's IMAP by default. So I delete the account and create one manually to work as pop
1. So now I have an iphone setup to retrieve with pop.
2. My MAil client on the MBP is still set to pop
3. Gmail settings remain untouched
PROBLEM: Everything is setup as pop but acts as IMAP ?!!?!
Whichever client gets an email message first that message will not appear on the other client.
Basically if my iphone catches an emai while my MBP is asleep i'll never get it in my inbox on the MBP and vice versa
Please help me out... It's the first time an Apple product makes me feel like a good ol windows user again
FAILED SOLUTIONS:
1. I tried deleting the iphone account and creating it from scratch making sure it's setup correctly
2. I tried disabling IMAP from gmail's settings
3. I tried disabling and re-enabling pop from gmail's settings
4. I tried using gmail's recent mode that forces a download of all recent (30 days) mail
5. I have repaired permissions, rebooted etc etc
Nothing changed
I have now deleted the gmail account from the MBP, re-created it and await while it re-downloads al 6000 messages before I try re-creating the account on the iphone but sth tells me it wont change anything.
Sorry for the extreme length of this post. Any help would be appreciated

But I'm not using IMAP. I never used IMAP and I do not want to use IMAP. The reason being that I know all about the problems you speak of.
I just can't get POP working as it did before the 1.1.3 update. It's really frustrating

Pop and Imap remain stopped, what is going on?

I can not figure out what is going on. Both POP and IMAP are "stopped" and I have been trying like crazy to figure out why I can not get them to start. After countless hours of searching the net and the forums I have decided to post a new thread asking for help.
I have set up the mail service in os x server (10.5.5) in the past with no problems. I just can not figure out what is going on this time though. Please help.
*Screen shots of what I am seeing...*
*Webmail login issue...*
*postconf -n output...*
alias_maps = hash:/etc/aliases,hash:/var/mailman/data/aliases
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
mail_owner = _postfix
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
messagesizelimit = 10485760
mydestination = $myhostname,localhost.$mydomain,atlmetal.com.,localhost
mydomain = atlmetal.com
mydomain_fallback = localhost
myhostname = mail.atlmetal.com
mynetworks = 127.0.0.0/8,192.168.1.0/24,172.16.20.0/24,172.16.93.0/24,76.97.68.0/24
newaliases_path = /usr/bin/newaliases
ownerrequestspecial = no
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
relayhost =
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = _postdrop
smtpdenforcetls = no
smtpdpw_server_securityoptions = login,plain,cram-md5
smtpdrecipientrestrictions = permitsasl_authenticated,permit_mynetworks,reject_unauthdestination,permit
smtpdsasl_authenable = yes
smtpdtls_certfile = /etc/certificates/Default.crt
smtpdtls_keyfile = /etc/certificates/Default.key
smtpduse_pwserver = yes
smtpdusetls = yes
unknownlocal_recipient_rejectcode = 550
virtualmailboxdomains = hash:/etc/postfix/virtual_domains
virtual_transport = lmtp:unix:/var/imap/socket/lmtp
One mroe thing, I read in another topic where someone was having similar issues and another user had asked if the database and mail store locations existed. I noticed that mine did not. I had to create the folders /var/imap/ and /var/spool/imap/. I then pulled up server admin and selected those locations under database and mail store, prior to that there was nothing listed in database and mail store. I dont know if this has anything to do with my main issue but I thought I should throw this in as well.

*Contents of cyrus.conf...*
# standard standalone server implementation
START {
# do not delete this entry!
recover cmd="ctl_cyrusdb -r"
# this is only necessary if using idled for IMAP IDLE
idled cmd="idled"
# UNIX sockets start with a slash and are put into /var/imap/socket
SERVICES {
# add or remove based on preferences
imap cmd="imapd" listen="imap" prefork=0
imaps cmd="imapd -s" listen="imaps" prefork=0
pop3 cmd="pop3d" listen="pop3" prefork=0
pop3s cmd="pop3d -s" listen="pop3s" prefork=0
sieve cmd="timsieved" listen="sieve" prefork=0
# at least one LMTP is required for delivery
# lmtp cmd="lmtpd" listen="lmtp" prefork=0
lmtpunix cmd="lmtpd" listen="/var/imap/socket/lmtp" prefork=0
# this is only necessary if using notifications
# notify cmd="notifyd" listen="/var/imap/socket/notify" proto="udp" prefork=1
EVENTS {
# this is required
checkpoint cmd="ctl_cyrusdb -c" period=30
# this is only necessary if using duplicate delivery suppression
delprune cmd="cyr_expire -E 3" at=0400
# this is only necessary if caching TLS sessions
tlsprune cmd="tls_prune" at=0400
LIMITS {
imaplimit value=0
*last bit of the mail.log...*
Dec 1 10:54:40 My-Name-Computer postfix/master[2943]: daemon started -- version 2.4.3, configuration /etc/postfix
Dec 1 10:59:26 My-Name-Computer postfix/tlsmgr[3028]: warning: no entropy source specified with parameter tlsrandomsource
Dec 1 10:59:26 My-Name-Computer postfix/tlsmgr[3028]: warning: encryption keys etc. may be predictable
Dec 1 10:59:26 My-Name-Computer postfix/smtpd[3026]: connect from localhost[127.0.0.1]
Dec 1 10:59:26 My-Name-Computer postfix/smtpd[3026]: warning: Illegal address syntax from localhost[127.0.0.1] in MAIL command: <[email protected]>
Dec 1 10:59:26 My-Name-Computer postfix/smtpd[3026]: lost connection after MAIL from localhost[127.0.0.1]
Dec 1 10:59:26 My-Name-Computer postfix/smtpd[3026]: disconnect from localhost[127.0.0.1]
Dec 1 11:03:36 My-Name-Computer postfix/postfix-script[3054]: refreshing the Postfix mail system
Dec 1 11:03:36 My-Name-Computer postfix/master[2943]: reload configuration /etc/postfix
Dec 1 11:09:46 My-Name-Computer postfix/tlsmgr[3090]: warning: no entropy source specified with parameter tlsrandomsource
Dec 1 11:09:46 My-Name-Computer postfix/tlsmgr[3090]: warning: encryption keys etc. may be predictable
Dec 1 11:09:46 My-Name-Computer postfix/smtpd[3088]: connect from unknown[192.168.1.110]
Dec 1 11:09:46 My-Name-Computer postfix/smtpd[3088]: disconnect from unknown[192.168.1.110]
Dec 1 11:11:58 My-Name-Computer postfix/smtpd[3217]: connect from unknown[192.168.1.110]
Dec 1 11:11:58 My-Name-Computer postfix/smtpd[3217]: disconnect from unknown[192.168.1.110]
Dec 1 11:12:04 My-Name-Computer postfix/smtpd[3217]: connect from unknown[192.168.1.110]
Dec 1 11:12:05 My-Name-Computer postfix/smtpd[3217]: disconnect from unknown[192.168.1.110]
Dec 1 11:13:36 My-Name-Computer postfix/postfix-script[3277]: refreshing the Postfix mail system
Dec 1 11:13:36 My-Name-Computer postfix/master[2943]: reload configuration /etc/postfix
*Last bit of mailaccess.log...*
Dec 1 11:12:04 My-Name-Computer imaps[3222]: login: Jeremy-Foxs-Computer.local [fe80::21b:63ff:feef:ecb7%en2] diradmin plaintext+TLS user logged in
Dec 1 11:12:04 My-Name-Computer imaps[3222]: quota set to "unlimited" for mailbox user.diradmin
Dec 1 11:17:38 My-Name-Computer imaps[3222]: seen_db: user diradmin opened /var/imap/user/d/diradmin.seen
Dec 1 11:17:52 My-Name-Computer master[3518]: about to exec /usr/bin/cyrus/bin/lmtpd
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: executed
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: accepted connection
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: lmtp connection preauth'd as postman
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: AOD: mbrcheck_servicemembership with accessallservices
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: AOD: mail service ACL NOT enabled
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: IOERROR: fstating sieve script /usr/sieve/d/diradmin/defaultbc: No such file or directory
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: duplicate_check: <[email protected]> user.diradmin 0
Dec 1 11:17:52: --- last message repeated 1 time ---
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: mystore: starting txn 2147483658
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: mystore: committing txn 2147483658
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: duplicate_mark: <[email protected]> user.diradmin 1228148272 1726720
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: Delivered: <[email protected]> to mailbox: user.diradmin
Dec 1 11:17:52 My-Name-Computer lmtpunix[3518]: AOD: user options: no lookup required for: diradmin
Dec 1 11:19:02 My-Name-Computer master[3620]: about to exec /usr/bin/cyrus/bin/imapd
Dec 1 11:19:02 My-Name-Computer imap[3620]: executed
Dec 1 11:19:02 My-Name-Computer imap[3620]: accepted connection
Dec 1 11:19:02 My-Name-Computer imap[3620]: AOD: mbrcheck_servicemembership with accessallservices
Dec 1 11:19:02 My-Name-Computer imap[3620]: AOD: mail service ACL NOT enabled
Dec 1 11:19:02 My-Name-Computer imap[3620]: login: localhost [::1] diradmin plaintext user logged in
Dec 1 11:19:03 My-Name-Computer imap[3620]: quota set to "unlimited" for mailbox user.diradmin
One last thing, I just added my account into mail.app to see if I could send and receive email there. IT WORKED! I successfully set myself an email. So, I know it is working now. But I just need to figure out why squirrelmail is being stupid.
Thanks!

I have an iPad with IMAP email accounts set up but I can find no "inbox, drafts, trash" folders anywhere, either on my ipad or desktop Mac. How can I set them up? They do not show on my MacMail preferences either and I can find no way to add them.

I have an iPad with IMAP email accounts set up but can find no "inbox, drafts, trash" folders for each email account anywhere on my iPad or in Mac Mail. How can I set them up? I can't find anyway to set them up anywhere. Thanks

Hello blu monkey,
I found some resources that I think might help with the visibility of your IMAP email folders on your iPad and Mac.
On your iPad, you may need to follow the steps in this article to make sure your folders are visible:
iOS: If IMAP Mail folders are not visible
http://support.apple.com/kb/HT1393
On your Mac, I am not sure if you have the sidebar enabled, but you can enable it using the steps in the article below. When this is showing, you should see your email account listed near the bottom with a triangle next to it. When the triangle is pointing down, it should show your folders:
Mail (Mountain Lion): Show or hide the sidebar
http://support.apple.com/kb/PH11763
Thank you for using Apple Support Communities.
Best,
Sheila M.

POP and IMAP side by side in Mail

Hi, is it ok to run POP and IMAP accounts side by side in Mail? I’m using POP but I want to switch to IMAP and set up a first IMAP account...

Yes, POP with one domain and two or three IMAP accounts with two other domains. Just wanted to know if POP and IMAP together is stable or if there are any recommendations when running them alongside each other.

OS X 10.5 Server POP and IMAP mail settings

I am trying to get mail service to run on OSX 10.5 Server installed on a G4 machine.
Using Server Admin, under Mail>Settings it asks for Domain name (local Internet domain name) and Host name (Internet host name of this mail system).
I am unsure exactly what they want.
To me, Domain name would be tradersbend.com (registered for years).
Host name would be the name of the machine - taovaya.
However, I've tried this and many other combinations with no joy.
When restarting mail, POP and IMAP say they are starting up, but eventually return to "stopped" state. Everything else in the Mail Overview tab starts up and says "running" as it should. (I do have Mailing Lists stopped; and Mail Clustering Off)
Any wisdom I might use?

Alex -
Thank you. I now have POP and IMAP running fine.
But Outgoing SMTP and Incoming SMTP are acting strangely. SMTP is enabled. Allow incoming mail is checked. Hold outgoing mail is unchecked. Relay outgoing mail through host is checked and should relay through (my poncacity.net username)@mail.poncacity.net. Password for poncacity.net account is entered. All is saved.
I stop Mail Service. Open General tab. Start Mail Service. Everything that is supposed to run starts up and says "Running". Then somewhere along the line for no reason Outgoing SMTP and Incoming SMTP changes to "Stopped".
While both were "Stopped" I sent a test msg to another email address at a different ISP. It arrived successfully and the raw headers show it did go through the outgoing SMTP relay at mail.poncacity.net.
I also sent a test msg from my other email address to this one. So far, it hasn't arrived.
Next, I sent a test msg from this tradersbend.com to this tradersbend.com address. So far, it hasn't arrived either.
So I conclude that even if Outgoing SMTP says it is "Stopped" it sends outgoing msgs through the poncacity.net relay, but Incoming SMTP is not working properly.
I also notice that the state (Running or Stopped) on both incoming and outgoing SMTP seems to arbitrairly flip-flop from one state to the other for some reason.
Thanks for any help or insight you may provide.

Need to stop the pop and Imap receive connectors to be able to start the pop and Imap services in Service Manager

Hello All,
I am hoping that someone else has run across this issue (may have started after CU5 was installed).
Upon every reboot I have found that the "Microsoft Exchange IMAP4" and "Microsoft Exchange POP3" services in the service manager will not start... basic reason in the event viewer is that the ports are already in use.
If I go into the ECP and disable my POP and Imap receive connectors I am able to then start the services.
After the services are started I can then go back to ECP and enable the receive connectors again and everything is fine .
Can anyone shed any light on this?
Thanks in advance ;)
Chris

Hello Winnie,
I bounced the Transport service tonight (adjusting spam filter levels)... so I was able to issue a stop and re-start of the IMAP4 and POP3 services in the service manager.
I stopped both the IMAP4 and POP3 services in service manager.
I issued the start of the services with PowerShell as requested:
PS C:\Users\administrator.XXXXXXXX> Start-service MSExchangePOP3
WARNING: Waiting for service 'Microsoft Exchange POP3 (MSExchangePOP3)' to start...
WARNING: Waiting for service 'Microsoft Exchange POP3 (MSExchangePOP3)' to start...
WARNING: Waiting for service 'Microsoft Exchange POP3 (MSExchangePOP3)' to start...
Start-service : Failed to start service 'Microsoft Exchange POP3 (MSExchangePOP3)'.
At line:1 char:1
+ Start-service MSExchangePOP3
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OpenError: (System.ServiceProcess.ServiceController:ServiceController) [Start-Service],
   ServiceCommandException
    + FullyQualifiedErrorId : StartServiceFailed,Microsoft.PowerShell.Commands.StartServiceCommand
Then I first stopped the receive connector in ECP and issued the command:
PS C:\Users\administrator.XXXXXXXX> Start-service MSExchangePOP3
WARNING: Waiting for service 'Microsoft Exchange POP3 (MSExchangePOP3)' to start...
WARNING: Waiting for service 'Microsoft Exchange POP3 (MSExchangePOP3
With the receive connector disabled in ECP it was successfully started.... then I enabled the receive connector in ECP and all is fine now
repeated the same with IMAP4
to recap....
If I stop the IMAP4 and/or POP3 service in service manager, I must first disable the IMAP and/or POP receive connector in the ECP, then start the service in service manage.. and then finally go into ECP and enable the receive connector.
Thanks,
Chris
Chris

POP and IMAP aren't starting?

I used the "Configure Mail Service" option, setup both POP and IMAP access for a couple of my users in the Workgroup Manager, and the Mail Service status is "Running" (also running are Outgoing/Incoming SMTP, Junk Mail Filtering, and Virus Scanning), but POP and IMAP always show as "Stopped" in Server Admin. I don't know if this matters, but when I go to Maintenance/Database it shows "Database location" to be "Not available."
Also, Maintenance/Accounts shows "Number of accounts" as 0, even though I have two users in Workgroup Manager setup for both POP and IMAP?
Any advice is greatly appreciated!

Regarding logs...
IMAP and POP are empty.
Mail Access shows "empty option value on line 10 of configuration file" page after page, nothing else.
The last line of the SMTP log shows "daemon started -- version 2.4.3, configuration /etc/postfix."
Is there somewhere else I should also look for troubleshooting information?
Thanks!

Whats the difference betwwen Pop and Imap?

What is the difference between a POP and an IMAP email account, are there benefits of using one rather than the other?

Hi
POP means mail is downloaded from the Mail Server to your mac and is stored locally. Downside to this is if your hard drive was to fail and you have not kept up-to-date backups or have not bothered to back up at all you lose all your mail. If this does not bother you then there is no down side.
IMAP means mail is not downloaded from the Mail Server and everything is stored on the Mail Server itself. Generally speaking most mail servers have redundancy built in are administered by a dedicated IT team and if you were to lose any mail odds are it would be recoverable. Other benefits are you should be able to access your mail (send & receive) from pretty much anywhere you like. All you need is 3 bits of information and access to a computer (any platform) that has access to the internet and a web browser.
I've kept this as simple as possible but that's about it in a nutshell.
Tony

Business Catalyst Help | Set up POP and IMAP email accounts

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