Business catalyst login

why can't i download the site i created on business catalyst?
i go through the steps and once i put my password to download the components i get booted with an error of the ftp as if i put the wrong password ...
help?

Please post in the Business Catalyst forum here http://forums.adobe.com/community/business_catalyst. They will be able to help you.

Similar Messages

Logging out of Creative Cloud for Business Catalyst login

Dreamweaver is automatically logging me into my default Adobe ID - which is different from the Business Catalyst login I need to use. I am not the administrator for the BC account I need to login, so the "login to the Business Catalyst web administration console" link is unhelpful. How can I log out?

This should help you - http://forums.adobe.com/docs/DOC-1994

Associate my business catalyst login with my Adobe ID

Hi, I'm wanting to associate my business catalyst login with my Adobe ID, as when I login to manage a business catalyst site in Dreamweaver CS6 I get the following message "An account with the same email already exists in Business Catalyst. To associate the Business Catalyst account with your Adobe ID, please log in to the Business Catalyst web administration console."
But when I log in to the Business Catalyst web administration console it takes me straight to the site back end with no options to link the IDs?
how do I do this?

I entered the forum while waiting for a chat contact to come online to answer my question. After entering my question, the chat contact was made and they advised me to deactivate my original authorization. using the Ctrl,Shift,D keys. This worked and I was subsequently able to authorize my device. I did not remember the original error message exactly. it talked about a server error. The tech seemed to understand and gave me the correct fix.

Business catalyst login with linkedin

Hi
I have a request from a client, they want a user to be able to login into their business catalyst website using their linkedin credentials.
Is this possible, i have seen some intergration with facebook and twitter, is it possible with linkedin.
any advice with this is much appreciated.
thanks
George

Hi George,
This feature is not currently supported in Business Catalyst.
It is not possible for you to implement this at this time either.
Only facebook login is supported.

Business catalyst login trouble

Business Catalyst no longer recognizes my Adobe ID.
What do I do? I need to upload a revised website.

Yes I did.
My Adobe ID is [email protected] <mailto:[email protected]>
Here is the website url that is giving me problems.
http://specvue01.businesscatalyst.com/Admin/Index.aspx <http://specvue01.businesscatalyst.com/Admin/Index.aspx>

DNS shutdown notices on Business Catalyst logins

i really wish that i could talk to a real person who could tell me why i keep on getting DNS shutdown notices when i log into Business Catalyst It's very frustrating to spend 10-15 minutes browsing your website to find an answer, or a person who would answer my question only to have to LOG IN to send in this question.
I upgraded per the notices and don't know where else to go for the other DNS that are listed, as i can't find them in my only other web hosting account.

i tried the chat option where i found it and the link was not live. I would have been satisfied with a chat if i could have used it. I still don't see a chat option in the top right of anything Adobe.

Can't Login to Business Catalyst within Dreamweaver CS6

As my name implies, I am quite new to this stuff and learning as I go.
I am trying to login to the Business Catalyst panel in Dreamweaver CS6. When I click the login button on the panel, nothing happens. I doesn't ask for a password or anything. The button just doesn't do anything.
I just recently purchased a Creative Cloud Subscription. I had Dreamweaver before purchasing Creative Cloud, and the Business Catalyst account I am working with is owned by my employer. I was able to login to the Business Catalyst panel in Dreamweaver before getting Creative Cloud.
I am able to access the remote server for the site just fine.
I also tried to re-import the Business Catalyst site in Dreamweaver. When I click the import button, a blank window pops up, then dissappears. That's it.
The same thing happens when I attempt to create a new Business Catalyst site.
Any suggestions would help, please. Thanks!

Okay, just had the same issue and found where the problem is and how to workaround the problem (bug has been reported).
The scenario Adobe didn't cover is when you have already logged in to Business Catalyst via Dreamweaver CS 6 and saved your password. The extension keeps you "logged in" with that username and password until you logout. So if you have changed your login details online with Business Catalyst. You must come back into Dreamweaver, go to Windows and open the Business Catalyst Window and logout, and then login again now with your new credentials. The ability to see your sites for importing will show up again. I have told Adobe that they need to check if the login credentials don't match, that instead of saying "There are no sites to be found" it needs to say that the login credentials don't work and prompt the user to add the credentials again in the Business Catalyst Side Panel Window (which by default is now undocked from the side panel).
The challenge I am looking for, is to allow multiple administrators to be able to use their respective Business Catalyst login account to access the same site.

Creative Cloud and existing Business Catalyst partners - FAQ

This FAQ will cover topics related to Creative Cloud, for existing Business Catalyst users.
How can I signup for Creative Cloud?
     Your Business Catalyst account should have been already updated right now with your Adobe ID. If you haven’t updated it yet, visit the Adobe ID – Business Catalyst account update FAQ.
What benefits do I get with Creative Cloud ?
     In addition to acccess to all Creative Suite programs, Lightroom and others in one place, a Creative Cloud membership enables you to host up to five Business Catalyst websites. These sites will be webBasics sites. For a full comparison between plans, see this page. If you purchase Muse or Dreamweaver as individual products in Creative Cloud, you can host one Business Catalyst website for each of them.
My web design shop has several employees, each with their own Business Catalyst login with access our Partner Portal. Do we need Adobe IDs for each of our employees?
    Yes. Since these users are partner users, they need to use an Adobe ID. Visit the Adobe ID – Business Catalyst account update FAQ for more details
I have a paid website that I want to host using my Creative Cloud subscription. Can I do this?
     This is not possible. You need to create a new webBasics temporary website in Business Catalyst and push it live.
Can I move a trial/live Creative Cloud site under a different Creative Cloud subscription?
      This is not possible right now.
Do I get any discount if I upgrade a Creative Cloud website to a higher Business Catalyst plan such as webMarketing or webCommerce?
      Currently there are no upgrade discounts for Creative Cloud members.
What are the limitations of the webBasics websites that come with Business Catalyst and Creative Cloud membership?
     You will be limited to 100 MB of storage and 1 additional user (such as your customer). You will not get email, SMS or newsletters for this web plan.
Can I buy more users? Can I buy more space? Can I buy email?
     We are working on creating this workflow but at this point we don’t have an exact release date for this feature.
How can I upgrade the webBasics websites that come with Creative Cloud to a higher Business Catalyst plan?
     We are working on creating this workflow but at this point we don’t have an exact release date for this feature.
Do I get any discount for purchasing more websites if I am a Creative Cloud subscriber?
     Right now there is no discount for Creative Cloud members.
If I am an existing Paid Partner and I have a few employees for whom I paid Creative Cloud subscriptions, how many websites can I claim?
     You will have 5 websites for each employee. However, you will pay different licenses for all of them. Before purchasing these licenses, please contact Adobe Support to add these users to your partner portal. After you have added users to your partner portal, you will be able to access all the websites from it.
*NOTE: If you have already add employees to your partner portal, then everything will work automatically.
If you don’t want to access all your websites from the same Partner Portal, you don’t have to do anything.
How can I set permissions for my employees regarding these websites? What permissions can I set?
      This will be part of a later Creative Cloud that will be launched this year.
What happens if I cancel or stop paying my Creative Cloud subscription?
     Each live website (among the free websites under your Creative Cloud subscription) will stay live for an additional 30 days. This gives you time to decide whether you want to keep the site(s) live or remove them. You will be prompted to upgrade your website to a regular Business Catalyst site plan.
     After 30 days, your website will enter in temporary mode. When entering the temporary mode, your custom domain name will be removed from the website. In order to reactivate it, pay for your website directly with Business Catalyst.
     If you are inactive on a temporary website, it will automatically be deleted.
=== Dreamweaver CS6 FAQ ===
I have logged in on Dreamweaver CS6 and I cannot see my partner site. How can I edit it?
This is a known issue. For paid partners (Standard or Premium) you can use the workaround described below:
export one of your sites as an .ste file
Open the .ste file in another text editor, and modify it
Replace the :
httpaddress with your partner's site URL address
secureURL with your partner site secure URL
siteid with the site ID of your partner site
Save the .ste file with another name
Import this .ste file into Dreamwaver, choose a local root folder
Please take a look at Brad's blog post here for more detailed steps on how to import your partner site in Dreamweaver.
I'm trying to login to Dreamweaver CS6 with my Business Catalyst credentials, and it doesn't work. What credentials do I need?
     You can login to Dreamweaver CS6 with your Adobe ID. If you haven't merged your BC account with an Adobe ID account, you'll need to merge it and then you should be able to login.
How do I access sites in Dreamweaver with an Adobe ID other than the one linked to my Creative Cloud or Dreamweaver subscription?
      Dreamweaver defaults to using the Adobe ID from your subscription to avoid the inconvenience of logging in multiple times. To use a different ID, just click the "Logout" button in the lower-right hand corner of the Business Catalyst panel and log in with a different Adobe ID:
You'll need to have a file open in an existing BC site for the "Logout" button to be visible. Logging out will not affect the Adobe ID used in conjunction with your Dreamweaver subscription. To change the Adobe ID for your subscription, click Help -> Deactivate.

At this point the upgrade workflow is not functional just yet, as mentioned here: http://forums.adobe.com/docs/DOC-2153
So the webBasics Creative Cloud cannot be upgraded directly to the webBasics+ level for now.
But a workaround for this case would be to re-publish your Dreamweaver/Muse project (I suppose you've used one of these solutions to build the site in the first place, right?) in a new trial/temporary site -> let us know what is the URL of that site (don't push it live) -> we will change the site plan from our backend to webBasics+ -> you will be able to publish it using the webBasics+ site plan.
Please note that this is going to be a separate charge, besides your Creative Cloud subscription. The monthly fee for webBasics+ will be $12.21/month, as mentioned here: http://www.adobe.com/products/business-catalyst/buying-guide-subscriptions.html
Another way to use the webBasics+ plan would be to simply trigger a new trial site here: https://syd.worldsecuresystems.com/PartnerPortal/FreeTrialSignup.aspx#splash with the same Adobe ID as the one used to buy the Creative Cloud subscription and take that site live separately.

Dreamveawer stuck with Business Catalyst account (Adobe ID Error)?

Hi all, I recently purchased a subscription Creative Cloud, after trying one month subscription to Adobe Muse.
In that month I joined the publishing service of temporary sites on Business Catalyst.
I stopped the renewal to Adobe Muse because obviously passed to the next step.
Here are the problems started, the business catalyst login ask me to merge my login data to the Adobe ID, and returns me the error that there is already an account with that email catalyst business and can not combine the two. So, after several attempts, try (discouraged) to create an adobe id again with a different email.
Ok. Muse can go on changing the account for publishing the temporary site, but no Dreamveawer CS6. It tells me (in Italian, my language)
"There is already an account with the same e-mail in Business Catalyst. To associate the Business Catalyst account with your Adobe ID, go to the administrative console Web Business Catalyst."
within the web admin panel open, where I can do something to correct this?
Upd01: I see now a similar problem posted in http://forums.adobe.com/message/4699850
When I try to create a Business Catalyst project in Dreamweaver, I get the following error message:
An account with the same email already exists in Business Catalyst. To associate the Business Catalyst account with your Adobe ID, please log in to the Business Catalyst web administration console.
However, I can't find any place in the BC web administration console to link accounts.

Hi Andrea
Please log into your site admin area and use the "Help & support" button to log into our support area and submit a case. You should submit a case in English, as we do not offer support in other languages.
In your case you should add the link to this post, your first BC email account, your second BC email account . You should not use the live chat, as this issue need to be investigated & excalated.
Best regards,
Aniela

Business Catalyst Help | Setting up Google Apps email with Business Catalyst

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/setting-google-apps-email-business.html

I was able to do this, however I did have one issue. When users complete the business catalyst forms on my website the from field in google apps gmail has my business catalyst login name instead of the user information placed in the form.
Is there any way to correct this?

I need to disconnect from business catalyst

A while ago I began working on a website but had to stop because my computer went bad. Bought a new computer and just now installed CS6. Started to work on my website again and find a "Welcome back to Business Catalyst" login that says, "Please log in to continue working with this panel." I've no idea how I ever got connected to this catalyst thing and it scares me that Adobe's software can lead us into something like that without our knowing what we've done or how we did it. It's kind of creepy from the privacy standpoint.
I don't know what Business Catalyst is, don't know why I have to log in, don't want to have my computer work on files connected to anything cloudlike, and want to work ONLY on files on my computer. When I'm ready to have them anywhere else, it will be on my website on another hosting service.
How do I make sure my work is confined to my computer? How do I disconnect from business catalyst. I don't always have an Internet connection. I merely want to learn to use Dreamweaver at this point.
Another post on this forum was answered by a staff member to someone asking a similar question. He said to get on "chat" and talk to someone who could help disconnect them from Business Catalyst.
How, exactly do I get to that chat page. I've been searching Adobe's pages for about an hour and just end up going in circles. Still haven't found it.
Can you give me the URL? Thanks

Sounds like you are using muse or dreamweaver with the new Creative cloud or otherwise?
Business catalyst is part of Adobe, it is not 3rd party or anything else. Its Adobe. So do not stress about that. It is not installing files or anything. Business catalyst (google it) is a means to build sites.
To be able to connect and upload files to develop a BC site is part of both Muse and Dreamweaver. You can choose not to and ignore it.

Unable to login to Business Catalyst

I have followed Terry White's instructions on using MUSE to create a sample web page and upload that to the Creative Cloud business catalyst website. (https://helpx.adobe.com/creative-cloud/tutorials/video/publish-lightroom-web-galleries-cre ative.html) That all worked, but I am unable to upload a lightroom gallery using his instructions.
I get FTP Transfer Failed with message 'an unknown error occurred'.
I can manually upload the files using FileZilla client so I know I can SFTP to the site with my credentials as well as login to the manager console and perform updates through MUSE.
I AM using the format of jenglephoto.businesscatalyst.com for server & jenglephoto.businesscatalyst.com/[email protected] and my Adobe/Business catalyst password, SFTP & port 22 (same settings as FileZilla).
Thanks for any assistance. Anyone have this working through Lightroom 5 (64-bit Windows 7)?
JenglePHOTO

I am having the exact same problem after watching the exact same video from Terry White. AND I can also SFTP using Filezilla. I haven't tried to perform updates through MUSE, but the point is Lightroom doesn't work as propoted.
I am currently waiting for a "live chat" to start, been waiting an hour or so..... If I find an answer, I'll post it.
Apparently no one from Adobe watches these forums.

No login available in Business Catalyst extension panel in Dreamweaver CS5.

I am not getting the login form in the Business Catalyst Extension panel in Dreamweaver CS5.
I have added the extension and restarted Dreamweaver, but the panel still shows two buttons: Get Started ( taking me to download the extension) and Learn More ( taking me to a page that does not exist anymore).
Does anyone know how to make the login form appear so that I can get Business Catalyst integrated with Dreamweaver CS5?
Evan

Try to restore the Dreamweaver Preferences as given in the link below, and see if that helps
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html

Problems login onto Business Catalyst dashboard

I recently built a website and started hosting in through Business Catalyst. I have put it live (with a domain purchased and registered through Go Daddy) but since it has gone live Business Catalyst won't let me login to my dashboard again to view statistics and make changes exc. I get an error message say "An Error Occurred An error occurred processing your last request. Please go back and try again." when ever trying to login. Any help on how to resolve this issue would be greatly appreciated.

Hi,
If you are having trouble logging in you can submit a case via this form here - Contact Us | Adobe Business Catalyst
This wasn't specified in the "Getting support" article I linked - I have added this workflow to the article, sorry about that.
I have created a ticket for you in order to further investigate this issue.
Thanks,
Mihai

I keep getting This page has been reserved for future use when i try to login to the adobe business catalyst admin

I'm trying to login to the adobe business catalyst for my website otterrise.co.uk.
i keep getting
This page has been reserved for future use
I recently added the domain in site settings on the BC admin control panel and changed the nameservers with the registrar.
is this only temporary? or do i need to upload the website again? (im uing adobe muse)
Thanks

Thanks for answering.
i've used these three nameservers
ns1.worldsecuresystems.com
ns2.worldsecuresystems.com
ns3.worldsecuresystems.com
are they the correct nameservers to point to adobe business catalyst?
i'll wait for 48 hrs... but just need to make sure im doing everything right.

Business catalyst login

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