Business Catalyst Question

Hello. I am very new to making websites and I was asked to make one for a charity. They sell items to raise money for their cause. Anyway, I signed up to use the Business Catalyst and I know what I want to do. How to I use these templates? I see a box that says "hover over what you want to edit and click", but I can't edit anything. For example, changing the text on the template. Can I even do that? Is that what these templates are for? Is there a link to a more in depth tutorial that I am not finding? The ones on here don't answer my questions.

Hi leeee,
See Creating and Editing your Business Catalyst Website Using Dreamweaver CS6 | Learn Business Catalyst | Adobe TV. Also check out the tutorials for BC Business Catalyst Learn & Support
Thanks,
Preran

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Adobe Business Catalyst question

I had a domaine name that's no longer active. It's deleted. before i changed anything in Adobe Business Catalyst .. So i keep getting weekly reports for my former domaine. How do i stop getting those reports. I have tried logging in to Adobe Business Catalyst, , but i get this message "Oops! Google Chrome could not find www.cphworkforce.dk" Please help.. :-) Kind regards Klaus

Hey there,
If you stop paying or end a domain purchase it does not mean your BC site will stop running.
Guesssing your development URL is this it?
http://cphworkforce.businesscatalyst.com/
If not just replace the subdomain with the site name you entered.
You can access the admin here:
http://cphworkforce.businesscatalyst.com/admin
You can go delete the site, change the settings as you want/need.

Using Business Catalyst for Newsletters - Several Questions

Hello everyone - I hope the format of this forum question is okay. I have designed our company website with Muse and we host it with Business Catalyst (webBasics+). We like it a lot and are looking to possibly upgrade it to the next package (webMarketing) simply because of the potential for newsletters (as well as all of the other benefits like blogging and the helpful modules).
My company currently uses Constant Contact for our quarterly newsletters and holiday emails and we send to about 2800 people. It seems obvious to me that we should ditch Constant Contact as we pay more than $50.00/month and I think it is very limiting as far as being creative goes. It just makes sense that I should use Bc because I already use it...and the 5,000 newsletters is only $6.00 more.
My questions are:
Are there a lot of templates to choose from? 100's? 1,000's?
Is it easy to create my own template? Do I need Dreamweaver (Only have Creative Suite and Muse)?
Is it easy to transfer an email list I have? We have software called ACT and I am a little unsure how this works but I assume there is a certain file type we can export and just upload into Bc.
Are there options to have links to social media (facebook, twitter, etc.) in the newsletters?
Are the newsletters limited in size? I think Constant Contact limited the width of an email to 600 pixels - occasionally we had text in a graphic we made in Photoshop - so things go a little fuzzy.
Add-on question from #5 Are there ways to layer graphics on top of one another in the newsletters aside from flattening it in Photoshop? This was the most limiting factor in Constant Contact.
I appreciate any help with answering these questions. Again, I think it is pretty obvious and maybe you have some things to tell me that I am completely clueless about. I basically have to make the pitch to the powers that be and I want to make sure I have a lot of the ends covered.
Thanks!

Hope this helps.
1) When using Adobe BC I can use dreamweaver cs6 as well, correct? Yes. BC works in DW CS6
2) If i download Adobe BC on my computer to build the website can I also use it on another computer to keep the products updated? I read that it's online so i'm assuming this can be done for no extra cost but i want to make sure. Yes you can have SFTP access from any computer.
3) Can you host your website using godaddy or other hosts while using business catalyst? NO, BC is a hosted solution. You can although host email services third-party (i.e. Gmail).
4) Lastly, if you were to make an ecommerce website for a CLIENT how would you do it? WOuld you use business catalyst or other software such as, authorize.net and a shopping cart? BC includes a full-featured shopping cart (http://www.businesscatalyst.com/features/online-store), so you would manage products in the backend. A payment gateway like Authorize.net or Paypal will be needed (http://www.businesscatalyst.com/features/payment-gateways).

Business Catalyst Technical Questions?

Hello All,
I will be working with Business Catalyst soon because of its integration with other adobe programs. However before I move on I do have a few questions that I could not find an answers on.
How many products/ rows can the catalog feature handle? - for sake of conversation lets say I have 2000 products, will the catalog be able to handle that or is there a limit?
Lets say I want to have an auction on a website, is that possible through business catalyst?
Since I have a hosting plan with godaddy I have to change the nameserver so that the site can us BC features. However I have several emails set up already, will I be able to keep using those regularly?
Over at the webCommerce pricing, there are options for number of users. If I were to pick 3 users does that mean I can only build 3 websites with this plan, or I can only have 3 custom emails for one website?
If I have 5 websites with ecommerce, do I basically need a separate webCommerce account for all of them?
With BC will I be able to build a searchable table similar to this?: http://www.conciergerealty.com/sale-search/?field_resort_tid=&title=&field_region_tid=Cent ral+America&field_season_tid=&field_vista_type_tid=&field_points_value=&field_sales_price_ value=&field_sales_price_value_1=
thanks for the help

Hi,
How many products/ rows can the catalog feature handle? - for sake of conversation lets say I have 2000 products, will the catalog be able to handle that or is there a limit?
No limit on products or catalogs. Rendering these on a site you can set the paginated limit of these and the top end per page load is about 500.
Lets say I want to have an auction on a website, is that possible through business catalyst?
Yes, but not as you really want it, it does not really support such features, you could fudge something but this is best for software designed for this purpose.
Since I have a hosting plan with godaddy I have to change the nameserver so that the site can us BC features. However I have several emails set up already, will I be able to keep using those regularly?
Over at the webCommerce pricing, there are options for number of users. If I were to pick 3 users does that mean I can only build 3 websites with this plan, or I can only have 3 custom emails for one website?
You would just change the A-record at godaddy to point only the web traffic to BC.
If I have 5 websites with ecommerce, do I basically need a separate webCommerce account for all of them?
Yes
With BC will I be able to build a searchable table similar to this?: http://www.conciergerealty.com/sale-search/?field_resort_tid=&title=&field_region_tid=Cent ral+America&field_season_tid=&field_vista_type_tid=&field_points_value=&field_sales_price_ value=&field_sales_price_value_1=
Not 100% out of the box, you would need to do custom scripting. But it is possible

Business Catalyst/Muse Question

I got a error when working in Muse, and now am unable to open my site in Muse. The business catalyst version contains most of the updates that I made. It is not live in Business Catalyst. How can I download the Business Catalyst version to a new Muse site?

What error are you receiving when you attempt to open or work with the .muse file?
There's no way to go from a website back to a .muse file. If all that currently exists is the output HTML/CSS/JavaScript/Images the only way back to a .muse file would be to recreate it.

Learning curve for a non techie-Business Catalyst. Two specific questions.

Hello everyone,
Thanks for reading. I am a non techie who is looking at website development as a secondary skill.ie. having the know how to atleast relay my ideas to web developers and ideally to be able to tweak and in the end able to create my own websites.
In this regard, I feel Business Catalyst is an excellent tool, for people like me which mitiagtes the knowledge of coding to an certain extent. I am currently going through some of the content listed in the forums. Is there a book that provides end to end detailed steps of all the implementation to complete a fully functioning website and how much is the learning curve in this regard?
Also,
Business Catalyst offers all in one features, is it possible to use 3rd party in place of default tools for specific function, say use wordpress for blog and a different email marketing service?
Have a good one.
Thanks
Satish

I personally would tend to prefer wordpress for a small non-commercial website/blog. Its ecosystem of plugins is far more diverse than BCs and you get direct access to the code if you want. BC's blog and forum modules seem somewhat like afterthoughts designed by marketers for marketing, and there's some unevenness to the way they implement what HTML and templates you have access to and what you don't in different context, so to a degree wordpress gives you more fine-grain control over a site.
The transverse of this is that with open source software you don't necessarily have the quality control or guarantee of long-term maintenance that you might with BC. Business Catalyst is far more initially optimized for business (obviously) and its servers can likely experience a higher load and greater uptime than you might get on a typical hosting service with wordpress.
Wordpress is kind of notorious for being hackable, mostly because of its ubiquity, although if you work on it it can be secured to a reasonable degree I think -- I'm not aware of any security issues regarding Business Catalyst, apart from recent issues with the captcha and spam which might have been resolved with Akismet and Recaptcha (both of which you can also get on Wordpress obviously) but personally I don't like having all of my accounts linked with a single Adobe username/password.
But then again, I have to trust that Adobe has their **** together and there isn't some festering zero-day sitting at the heart of all of it because the price you pay for playing in BC's sandbox is just that -- it's their sandbox. They're not releasing the code. If you can't change it with an existing module setting or can't hack around with with javascript then complaining until they fix it's your only option.
In short, I think it depends on your needs. Neither is entirely the wrong answer, and both have their issues. I've been just as frustrated with some of the rendering bugs and limitations in BC as I have with the way Wordpress (IMHO) overdoes abstraction while simultaneously sticking with its horrendous code-and-content mixing template style. If you have inventory and need to push stock and don't really care about mucking around with server-side code or anything really complex than BC will probably work for you, and of course there are always sites like bcgurus and these forums to help out with edge cases.

Business Catalyst and FlexNav Question

HI everyone, I am doing a lot of responsive websites these days and I am constantly looking for good responsive navigation solutions. Recently I came across FlexNav, and tested it out, and it seems like a great solution to me.
I do wonder about its usability with the Business Catalyst dynamic menu system though. Am I able to add the required class, and data-breakpoint pieces into the <ul> tag? Example: <ul data-breakpoint="800" class="flexnav">
Let me know your thoughts. Thanks.
Brian Richards

Try using the menu module version 2.
You can view the documentation here: http://helpx.adobe.com/business-catalyst/partner/menu-module-v2.html

Business Catalyst Not Working

I have an Adobe Cloud full paid monthly account. I have used Business Catalyst to preview sites for clients for about a year and a half or more.
I did not use it for a few months and then recently tried to use it again.
Every time I try to upload my new site to BC and try to login it says "unknown error." I have reset password twice but password is correct.
Tech support at Business Catalyst is not being helpful except to ask me what software I'm using and my login:
I use Muse.
What is going on? I thought that my monthly $50 to Adobe included a free Business Catalyst account? No?
The help and FAQ pages never seem to answer the questions I have.
I log in to my Adobe account okay but I can't seem to log in to BC.
BC first forced me to change my account password. Then they said that I had to change it back to my Adobe ID password.
Now each time I try to log in it says there is already an account with that email.
I think I'm going to lose my mind.
Customer/Tech support at other cloud systems is not this difficult to get through to.
Max Mitchell

Getting this error message: This Adobe ID email address is already registered with Business Catalyst and cannot be merged with a different Business Catalyst account.

Business Catalyst

Hi,
I've been a partner with Business Catalyst for a number of years now and have numerous sites with them. As part of the Creative Cloud membership it says I can have 5 sites. I currently pay for all my sites with BC so I guess my question is:
Will the next 5 sites I make live not cost me anything, or can I convert 5 of my existing sites to free ones? Also is there a type of site that's included or can you have all the modules? I've tried to find more information on this on the Adobe site and not found it.
Thanks,
Adam

The 5 free sites are webBasic sites and at this time you cannot upgrade them (though that feature is coming).
Check out these two FAQs:
New Creative Cloud users and Business Catalyst - FAQ
Creative Cloud and existing Business Catalyst partners - FAQ
Also I would post more questions related to BC in the BC Forums.

Business Catalyst DOESN'T work as Advertised with Creative Cloud account

Question, I have a Creative Cloud, and I CAN'T publish web site that has a Business Catalyst features, why? As a designer I want to have a fully featured LIVE web site, that I could demonstrate to the clients, but instead I have limited useless webBasic.
I spent a lot of time developing that Business Catalyst featured web site, hopping that I could make it live with my Creative Cloud account, but I can't. Why you advertised that we could have up to 5 web site on business catalyst, if we can't?
I really don't wanna go to X-Cart or Magento Go, after I spent so much time learning BC features, at least give us a 1 fully featured BC website with Creative Cloud Account

http://forums.adobe.com/docs/DOC-2153
Everywhere I read it was always Webasic.
Where did you read it would be otherwise?

Business Catalyst in Creative Cloud

I have a question regarding Business Catalyst. It seems that with my Creative Cloud subscription I can create 5 sites in either Dreamweaver or Muse, and upload to Business Catalyst. But when I log on to manage my site it seems I get parts of Business Catalyst, ie. just the reports and domain setup? So basically I can't do anything further with my site via BC it's just a host. Just want to make sure I'm not missing anything. Thanks.

Hi Sean
With Creative Cloud you can create unlimited number of sites with Muse & Dreamweaver and from these sites only 100 can have a temporary status.
With Creative Cloud Muse and Dreamweaver you can create only WebBasics sites, in order to allow you to redeem your 5 free webBasics subscriptions. Should you need to use a different BC plan, just let us know and we will change the plan for you.
Also, if you are interested to use BC to create sites for your customers, contact us http://www.businesscatalyst.com/contact and we will provide you more details & help.
Best regards,
Aniela

Business Catalyst Help | Creative Cloud Sites / Upgrade and launch a site

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/upgrade-temporary-site.html

I have enrolled in BC webbasic paying monthly. (enrolled today aug 8th, 2013 and I have a muse site that I developed and published. After publishing the site I visited BC admin page hoping to launch the site but could not find the button to launch a site.

Business Catalyst and Creative Cloud - I'm completely lost - help!

Okay, I am a Creative Cloud subscriber. It is my understanding that I can host five websites with Business Catalyst. However, I did not design my site using either Dreamweaver or Muse and so I just want to ftp my files into one of my sites. But I can't figure out how to access a control panel for Business Catalyst through Creative Cloud (the cloud control panel just keeps telling me to download Dreamweaver and Muse). I tried access it without the cloud, through Business Catalysts website directly, but all it would do is sign me up for a trial version as my Adobe login did not work for Business Catalyst. This whole system is completely confusing to me - I feel like Alice tumbling down the rabbit hole.
What am I missing? Is there a panel that I can access through the Cloud that will allow me to ftp my files into one of my sites? Or, if I go to Business Catalyst directly is there a way to link it back to my Creative Cloud panel? How do I set up the 5 sites I get with being a Cloud member if I'm not using Dreamweaver or Muse?
Any information or point in the right direction would be helpful!
Thanks,
Deona

Hi Deona,
You should be access your entitled sites via Cloud membership section.
If needing further help with this I really recommend accessing our live chat support to help quide you through the steps and to answer any of your remaining questions.
- http://helpx.adobe.com/contact/index.html (Select Business Catalyst in the dropdown to access chat)
Kind regards,
-Sidney

IOS App link to Business Catalyst Analytics with Creative Cloud and DPS Prof.

Hello,
I have a Creative cloud membership and a DPS Professional account. I've made an iOS App and I want
to link the App to the Business Catalyst Analytics. I can do that in the DPS account Administration.
My question is, do I have an Business Catalyst account on my creative cloud membership and can I
link it to the Analytics?
In the Administration panel this is what I must do:
If you have an Omniture Site Catalyst account that you would like to use in lieu of the one Digital Publishing
Suite has set up for you, please provide the Company name of your existing account and a new unique Report Suite name.
Thanks in advance

Hi Deona,
You should be access your entitled sites via Cloud membership section.
If needing further help with this I really recommend accessing our live chat support to help quide you through the steps and to answer any of your remaining questions.
- http://helpx.adobe.com/contact/index.html (Select Business Catalyst in the dropdown to access chat)
Kind regards,
-Sidney

Looking into starting a business using creative cloud and business catalyst

Hi,
I am just looking for a bit of clarification on a few things. I am looking at using Creative cloud and Business Catalyst for a new business.
Firstly, if I have both a Mac and a PC, will one creative cloud subscription allow me to install on both?
Secondly, with Business Catalyst if I am wanting to make more than 5 websites, do I have to use the partner plan? or is this just if I want to make comission? Basically can I pay individually for subscriptions to more than 5 sites on behalf of customers without paying the initial partner fee while I am starting up? Obviously long term the partner option makes sense but short term for start up it would be useful to just sell the adobe subscriptions without earning comission. Hope this makes sense?
Any help would be much appreciated.
Thanks
Adam

Hi Adam,
I'm very happy to hear that you want to start a business using BC and Creative Cloud - this is one of the goals of our integration.
To you first question, yes, you can install Creative Cloud on both your machines.
To your second question - you don't need to be a paid partner while you're starting up. You can remain a free partner, and just buy supplemental websites from the Partner portal. You're right, you won't get the comission, but it's a pretty good deal anyway.
If you're starting up, I also strongly recomment the BCGurus "Zero to BC Hero" training program - not only they explain you the BC product, but they also include a lot of great business insights on running a web agency
Sincerely,
Alexandru

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