Business catalyst transfer hosting / domain name issues

Hello,
Hopefully someone can help with this. There is no information to be found anywhere about this anywhere. So here goes..
-Basically I have a an old site using my .com hosted away from CC. I also have a newer version of my website hosted at CC and using the same .com BUT using the 'Business catalyst" tag"
-I now want to shut down my old site hosted away from CC-to free up the .com so I can use me new website WITHOUT having to use the Business catalyst tag (While remain being hosted on CC)
This is what my other host has asked me to get - (and that Adobe has no information on)
My old host:
"In order to transfer the domain name to your new provider (CC) you need to organise the following:
.co.uk domain - In order to transfer the .co.uk domain name,
we need to be given the new 'Nominet Tag' for your new provider (CC). We can then switch the tag at our end and your new provider (CC) can gain access to the domain name.
.com domain - In order to transfer the .com domain name, your new provider (CC) will need to request a transfer of the .com domain from their end. We have unlocked the domain so this can be requested. Once they have done this, we will be able to provide an authorisation code that will enable them to complete the transfer."
Please help. This is very confusing..
Thanks in advance to anyone that can help!!

Hi,
If planning on reusing a domain for another site...
First you need to remove the domain from our old site/host. Once you have done this you can then add your domain to whichever site you require. Then set up your DNS accordingly whether you want to host with BC or externally.
Adding domain references:
http://forums.adobe.com/docs/DOC-1741
https://helpx.adobe.com/business-catalyst/using/domain-names.html
Let me know if you have any remaining concerns.
Cheers!
-Sidney

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Business Catalyst Help | Manage domain names

This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/using/domain-names.html

I followed all the steps to delete < www.onlyrealgamemovie.com > on Bc -- including re-direct so I could use GoDaddy for DNS.
< www.onlyrealgamemovie.com > is registered with GoDaddy and it is pointing at the Muse site on BC < http://theonlyrealgameawayhome.businesscatalyst.com/ >
My problem is adding <www.onlyrealgamemovie.com > back on BC -- I keep getting and error message:
"cannot add domain because this domain already exisits. Please delete the domain."
I DID delete it so I do not know what to do!
HELP!!! The 5 producers are getting very anxious about the site not being up yet!!!

How to transfer exisitng domain names to business catalyst?

What are the requirements or what is the proccess to transfer exisitng domain names to business catalyst?
Your input is much appreciated.
FT

Business Catalyst does not have a domain hosting capabilities, so you can not transfer domains to BC.
If you would like to point a domain to BC though you either point the A-record or NS records to your BC site:
http://helpx.adobe.com/business-catalyst/partner/going-live-guide.html

Transfer of Domain Name

Ready to publish my site, found a great Web Hosting company,
but need to transfer Domain name. The new Web Hosting company
requires that I approve in advance any charges that they will incur
on my behalf for the transfer of the Domain Name. Being the
existing provider for the name (the site isn't up yet) Yahoo, I
don't know how many dollars this could be. Any ideas?

Okay, you bought a Domain name from Yahoo. Now you have a
site that you want to publish. How do you transfer your Domain Name
to the Web Hosting company? That's the question isn't it?
First of all, this will cost you nothing. You already paid
for your domain name and you will pay your web hosting company a
fee for hosting your web site.
We are dealing with two kinds of servers here: Domain Name
servers and web page servers. Your Yahoo Domain Name servers need
to point to the web servers that belong to the web hosting company.
That's what it means to transer your Domain name.
The domain name servers are the computers that contain the
information relating to your domain name, INCLUDING THE ADDRESS OF
THE WEB SERVER that contains your web files. There is a primary
name server and a secondary name server. Transferring your domain
name essentially means supplying the name servers with the address
of the web servers that contain your web files so web users will be
directed to your web site.
Instructions on how to transfer your Domain name (or, in
other words, how to edit your name servers) is on the Yahoo web
site. Your web hosting company has probably provided you with DNS
server addresses (primary and secondary). If not, you need to get
that information. You take that information and follow the
instructions on the Yahoo site for editing your name servers.
John Cellini
http://www.icellini.com

Illegal host/domain name found

Hi, i hit some error when reply mail to a mail account which is valid:
16-Mar-2006 16:11:26.98 tcp_local R 104 [email protected] rfc822;[email protected] [email protected] Illegal host/domain name found (TCP active open: Failed gethostbyname() on misty.sgx.com.my, resolver errno = 1)
from nslookup:
santomas.com.myServer: ns1.jaring.my
Address: 161.142.201.17
Non-authoritative answer:
Name: santomas.com.my
Address: 202.189.48.236
I'm not an expert on DNS, what cause this error? This domain with the account is valid.
Will "nomx" keyword put in under tcp_local in imta.cnf will solve ?

also:
set type=mx
santomas.com.myServer: ns1.jaring.my
Address: 161.142.201.17
santomas.com.my preference = 20, mail exchanger = meia.sgx.com.my
santomas.com.my preference = 30, mail exchanger = misty.sgx.com.my
santomas.com.my nameserver = ns1.nameserversecure.com
santomas.com.my nameserver = ns2.nameserversecure.com
ns1.nameserversecure.com internet address = 202.189.48.238
ns2.nameserversecure.com internet address = 202.189.48.239
there is not "nomx" keyword under tcp_local or default.....
Messaging Server 6.2

TS3988 Reason: Illegal host/domain name found

Why am I suddenly getting the error:
This report relates to a message you sent with the following header fields:
Message-id: <11EBCE80-CD02-4B37-9CE4-641CED12AC92 @icloud.com>
Date: Mon, 15 Apr 2013 18:23:06 -0400
From: Charles Kinnear <chkinn*** @icloud.com>
To: "bchoteldire @celebrationcl.com" <bchoteldire*** @celebrationcl.com>
Subject: Re: Reference
Your message cannot be delivered to the following recipients:
Recipient address: bchoteldire*** @celebrationcl.com
Reason: Illegal host/domain name found
Recipient address: ckinn*** @celebrationcl.com
Reason: Illegal host/domain name found
<Email Edited by Host>

It's a really bad idea to post email addresses - it's an invitation to spam - and I've asked the Hosts to remove them.

TS4002 Reason: Illegal host/domain name found

Today I suddenly started get this error after using and sending to the same people for months: Reason: Illegal host/domain name found

I just had that. The domain name had expired.
look up the domain name here b) http://mxtoolbox.com/SuperTool.aspx
and here a) http://www.domaintools.com
to see if a) the domain name is current and live
and b) it is set up right.

How may I use business catalyst with a reel name of domain ? ..

I don't want to have mydomain.businesscatalyst.com but mydomain.com but I want to use the business catalyst solution because my clients will have to admin their site
I think it's not possible if I put that site on another server
thank you for your answer
JC

The instructions to do that are here:
Business Catalyst Help | Change the domain name of your site

Help: Using Adobe Muse & Business Catalyst with Google Domains: URL not mapping

Hi,
I've had some issues publishing my site to the internet using Adobe Muse (version CC 2014) and publishing to Adobe Business Catalyst.
I am currently using Google Domains to host my domain name (www.mattandsangeeta.com) and have tried on multiple occasions to get the domain name to correctly map using Adobe's Business Catalyst nameservers.
I've verified with Google Domains that their process is setup correctly to map to my site, so it indicates the issue is on how I've configured my Adobe Muse/Business Catalyst side of things.
So far, every attempt at publishing the site via Adobe Muse has worked with its extension at http://mattandsangeeta.businesscatalyst.com/index.html, and I'm able to login into my Admin page from Adobe Muse immediately following publishing. However, when I try to login directly to the Adobe Business Catalyst page, it takes me to an admin link for www.mattandsangeeta.com that is broken.
To summarize: My published domain isn't being mapped correctly and I hit a dead end every time I try to login into the Business Catalyst website.
Thanks for your feedback and support in advance,
Matt

Hi
As I checked the site loads fine with domain Matt And Sangeeta . I tried to get to site manage area using Administration Login and I see it works fine as well. I would suggest you to please try clearing browser cache and cookies and check if that helps.

Setting up Business Catalyst Web Hosting & Email

I'm a new CreativeCloud subscriber and want to use Business Catalyst (BC) to host two sites I have presently hosted with Yahoo. Switching a site over to BC can be tricky as I need to point my DNS to BC and figure out how email will work. The help pages for email on the BC help site is vague and only offers an example if you happen to use Google Email App (Gmail). I have previously set up my Yahoo email account using POP3 to receive my domain based emails. It works great and I would like to continue using Yahoo to do this. But the settings for POP 3 are not provided by BC. Can you give me any more information about this? Is it possible to use Yahoo to receive my domain based emails?
The other question I have is about how timing and how to move from Yahoo to BC upon updating the DNS to point to BC; what is the best way to do this to insure that the site isn't down at any time? Should I simply point the DNS to BC and once it's active I can cancel my Yahoo hosting? How can I tell when the DNS has switched?
Do you have any other cusotmer support infrastruture, other than this discussion based tool? Do you provide customer support by phone? I'm concerned about switching over to a new web hosting tool that doens't have good and imediate customer support. I've used discussion baesd tools before and they can take a long time to get an answer and occasionally the problem is never answered.

Hi Jsokko,
What you need to do is log in to admin console on your site and add a domain to it. That is step 4 in this article http://forums.adobe.com/docs/DOC-1741. Then you need to either redelegate DNS to us or point the A-records to us. See step 3 in that same article.
If you decide to redelegate the domain name to us you will need to create an MX record that points back to Yahoo. Ask Yahoo support what their MX record is and once you obtain it you need to set it up under Site Settings > Domain Names. You should set everything up at our end first before redelegating to avoid downtime.
Finally, our support team can be reached through Help and Support link in admin.
Cheers,
Mario

Does Business Catalyst also host/provide email addresses?

I am a Creative Cloud member seeking to create my own company's website and have it hosted by Business Catalyst via Muse. May I also host/provide email addresses? I've a domain name already registered but need to host a website (via Muse/Business Catalyst) and provide at least one email capability. Thank you for your efforts.

Hi JTL
When you purchase Adobe Creative cloud Subscription , you get 5 free Business catalyst sites that are under Web Basic plan. I am afraid , this plan does not include hosted email service. If you want to use email service, you need to upgrade the site to higher plans , You may check the pricing : http://www.businesscatalyst.com/pricing/monthly .
To know how to upgrade the free Creative cloud sites to paid sites , please refer to this post : http://forums.adobe.com/docs/DOC-3161
Hope this information helps.
Regards

Domain Name issues

Hello,
So, I have a site I want to create on muse and I am trying to publish it.
I already have a domain name under my name which I want to link the Adobe muse site with. but when i say publish it asks me to type in the name for the site with a (.businesscatalyst.com) extension. But I am trying to get rid of that businesscatalyst and I just want the site to be of my name
how do i do that?

Hi
Domain with .businesscatalyst.com is system url which by default will be created. Site published on BC will generate system and secure url which we cannot delete.
Regarding adding your default domain , you can do that from BC end.
The process would be :
- Publish the site
- Login to Admin > Site Settings > Domain Settings
- New Domain > Add domain
Follow these :
http://tv.adobe.com/watch/muse-feature-tour/muse-choose-your-hosting-provider/
http://tv.adobe.com/watch/learn-muse/publishing-your-site-to-business-catalyst/
You would also have to redelegate the domain :
http://helpx.adobe.com/business-catalyst/using/change-site-domain.html
Thanks,
Sanjit

Host+Domain Name+Shopping Cart Package

Ok so I am going to create a small business website with not a lot of traffic. I am banking on iWeb 2 to release in January with HTML support so adding features like a shopping cart will be easier...but until then I have some questions.
Ok lets say my site is completed with about 10-15 pages.
I want to host other than .Mac...
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I want to sell several products on my site...assuming I now have iWeb 2 and it has HTML support, this shouldn't be that hard.
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Ok, It looks like GoDaddy and Verio both offer shopping cart features, but they are external...meaning you use their online software to create basically your own "Online Store". So I would link my iWeb site to this store...but they would look tottally different. Some thing with Verio.com
https://www.godaddy.com/gdshop/ecommerce/cart.asp?se=%2B&ci=278
What is the best solution for a shopping cart that uses HTML to paste into your existing website???

How do I link my Creative Cloud account with Business Catalyst Web Hosting service?

Hello,
I'm having difficulty understanding how to access the Business Catalyst service. I have attempted to log in directly to businesscatalyst.com/admin but continue to receive an error login message stating that my username and password are not recognized. I was not able to create a new business catalyst website via Dreamweaver either, despite having successfully logged into my Adobe Cloud account.
The only way I was able to set-up a website for use with Business Catalyst was by logging in via http://www.adobe.com/products/business-catalyst.html, and pressing the "try now" button, which allowed me to create a demo site. This also allowed me to log into BC, but when I attempted to upgrade the site from a trial to the webbasic service, I am asked for a payment method.
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Thank you

Please approach our support and supply them with your Adobe ID and the site URL you want to take live and they will do this for you in couple of minutes.
Cheers,
-m

Need details on how to move existing website to Dreamweaver CS6 and to Business Catalyst web hosting

Hi All,
     I need assistance with transferring an existing website - imagessays.com - (designed with Dreamweaver CS4) to my Creative Cloud CS6 account - and to web hosting by CS6 Business Catalyst.
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Hi Jim,
These videos might help:
Dreamweaver
http://tv.adobe.com/watch/introducing-business-catalyst/getting-started-with-business-cata lyst-and-dreamweaver-cs6-what-is-business-catalyst
http://tv.adobe.com/watch/introducing-business-catalyst/getting-started-with-business-cata lyst-and-dreamweaver-cs6-creating-and-publishing-sites
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http://forums.adobe.com/community/dreamweaver
http://forums.adobe.com/community/business_catalyst
Hope that helps,
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Business catalyst transfer hosting / domain name issues

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