Business Contact Manager 2013

Where can I find or locate detailed installation, setup, and or configuration information for Business Contact Manager 2013?
Our existing shared database is located on a workstation but I would like to install and setup BCM Admin Tool onto one of our servers.
We have 25+ users accessing the shared database.

HI,
I am also having trouble with BCM/Outlook 2013 on Windows 8.
We were previously running BCM/Outlook 2010 with no problems at all. I then upgraded to OUtlook 2013 and BCM no longer worked. After many attempts and suggested remedies BCM 2013 is still not working.
The problem I currently have is that when outlook starts BCM is not there because the add-in has been disabled (both BCM for outlook and BCM loader for outlook add ins). I can go into the addins and enable them and BCM then works, but when I close
and re-open outlook the addins are once again disabled.
Also, when the addins are enabled and BCM is 'working', the BCM icon or title does not appear in the Peek bar (lower left hand side of outlook interface), I only get a folder.
I have tried the Regedit fix - no luck.
I have run the BCM2010-V4C-x86-en-US.exe patch - no luck.
I have installed the BCM 2013 tools on the server (shared db) - no luck
I have uninstalled all office and bcm instances from the machine and reinstalled only office and bcm 2013 (BCM2010-BCMSetup-x86-en-US) - no luck.
Can someone from Microsoft please assist with this issue as I have spent nearly 3 days trying to resolve it.
Thanks, Joe.

Similar Messages

Business Contact Manager 2013 Contactmanagement wrong fields phone, mobile etc.

Hi,
we have a Problem on some PC's with the Contactview. The Background:
Database: SQL-Server 2008 Express (central Windows Server 2008)
Outlook: 2013
Contact Manager: Business Contact Manager 2013
OS: Windows 7 Ultimate
We have started the Import/export-tool from the BCM and selected my old contactsfolder in Outlook. The importprocess runs without any Problems but ..
any PC's from my colleagues shows unter the Contactview wrong fieldnames on mobilephone- or any phoneentries with the same Outlook and OS.
In my case, i can see the right entry unter a contact for mobilephone like +49 12345678. The same contact shows the mobilephone with the fieldname like businessphone or Pager. I don't know why?
EDIT: In my case the contactview looks like the standard outlook contactsview. The View doesn't show any BCM fields like "Linked account" or "linked company". I'm gonna crazy ... BCM tab and navigation-pane are allready loaded in my outlook
profile...but the contactview shows the standard contactsview.
Any Ideas?
An answer will oblige.
Christian

Hi,
I'll let you know as soon as there's a fix.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Business Contact Manager 2013 Issue with drop down menus not working correctly and BCM disappearing.

We upgraded from BCM 2007 to BCM 2013. Now the BCM disappears from Outlook occasionally and the drop down menus are confused. for instance when accessing the drop down for phone numbers, the user selects company - but the field for TTY/TDD comes up.
Shows fields that don't exist etc.
The client is using Office 2013 Pro Premium from Office 365 Small Business Premium subscription and BCM downloaded from Microsoft website.
Please let me know what the support avenues are for this product.
Chris Smith

Hi,
This issue may be caused since the BCM was not installed properly.
Please go to Control Panel -> Programs and Features, find Business Contact Manager for Microsoft Outlook and Uninstall it.
Then go to
http://www.microsoft.com/en-us/download/details.aspx?id=36513, download the right version of BCM(32bit or 64bit) and install it.
If issue persists, you may provide the screenshots of the issue, post them to SkyDrive and share it via a link:https://skydrive.live.com/, then we will have a better understanding on the issue.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Microsoft Business Contact Manager 2013, addiiton MSSQL NT Service accounts and Sysprep deployment on WIndows 7

Hi all,
I'm running into a problem when trying to sysprep and deploy a Windows 7 image with Business Contact Manager pre-install during the audit mode. Before anyone shouts, I have posted the main question in the Windows 7 deployment forum, but I would like some
additional help as to what the "NT Service" Accounts are for with regards to the BCM insatalltion
During the installation of BCM, we get an installation of MSSQL, and during this installation MSSQL creates three user accounts used by the "NT Service" account:
MSSQL$MSSMLBIZ
MSSQLFLDLauncher$MSSMLBIZ
ReportServer$MSSMLBIZ
When you run 'sysprep' with generalise option, and use the CopyProfile in the Specialise pass, sysprep copies the profile information from the last 'changed' profile. Whilst this should be the Administrator profile (as far as I can see), what is happening
is that the profile from 'ReportServer$MSSMLBIZ' is being used.
The rule of thumb when using the CopyProfile option is to ensure that only ONE account is present - i.e. the current administrator profile. The easy option is therefore just to delete the MSSQL accounts.
In the current state of play, even after I deploy the generalized image (with the copied 'ReportServer$MSSMLBIZ' account), I end up with only three users when looking at
"Manage --> Local User and Groups" (the Administrator, Guest (disabled) and HomeGroupUser$ user), so all the above "NT Service\MSSQL" accounts disappear during the sysprep process in any case.
I'm not sure what the effect will be on BCM for the end user. Does anyone have any suggestions as to what might be the best course of action.
Cheers
Chris
Chris

I don't suppose anyone has got any cluse about these users, what they do and how best to then deploy BCM as part of an image?
Chris

How to install a Business Contact Manager 2013 database on SQL Server 2014

When I use the BCM Database Tool 2013 to create a database on a server, it doesn't pick up on any of my SQL Server 2014 instances. So far I can only get it to pick up SQL Server 2008 R2 instances in order to install the BCM database.
Someone mentioned that it works with SQL Server 2012, so is there any way to get it work on the 2014 version? I don't want to have to install 2008 or 2012 just for the sake of BCM.

event if 3355 means 3 things:
The SQL Server might be offline.
The SharePoint Foundation database access account might not have the necessary permissions to communicate with the SQL Server.
A firewall that runs on either the local server or on SQL Server might be blocking network communications.
Big question, how you trying to connect SQL windows or sql authentication? is it throwing error on Config wizard or somewhere else?
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

Business Contact Manager 2013 and Business Project Tasks / How to create sequential project tasks

I would like to know if there is a way to create a custom template for sequential project task list / check list. I have created a template for a custom project with standard tasks for the template, however I 'am unable to keep them in order. Is there
a way to customize the list sequentially rather than by start and end date ?
Thanks,
Peter

Dear fr
Have u already created a project?
select the same in solar01 and click the structure tab
On the left side select business scenarios and on the right side select the structure tab
Press F4 here and check the Busines process repository is selected
Nw you hav all the standard business process
For non-standard just type there name and press save button.
Add the relevant one's
Once added here in solar01 reflected in solar02 automatically with relevant data for standard business process.
you hav to add manually for non stand scean you have added.
Hope it clarifies.
Pls assign pts.

Business Contact Manager - migration 2010 to 2013

Hello,
I recently migrate my BCM 2010 database to 2013 following the link "Business Contact Manager for Microsoft Outlook 2013: Update for Upgrading from Business Contact Manager 2010".
At beginning everything went smoothly and I thought that everything has been migrated successfully.
Unfortunately, when I was checking my data more carefully, I found that some fields are now mixed up. This happened inside accounts and professional contacts forms.
The options and labels for fields email, address and phone are all mixed up.
Examples:
- Field email address, when selected "email 3", label changes to "work", this label belongs to address field.
- Field address, when selected "work", label changes to "email" that belongs to email field.
- Almost all labels are mixed up :(
Can somebody help my to find a solution for this issue....
Thank you
Regards
Abílio

Hello, we recently also migrated our BCM from 2010 to 2013 with the Business Contact Manager for Outlook 2013 Database Tool and all went also smoothly
except we now have the same problem as Abílio, meaning the fields are mixed up
Examples:
- Field email address, when selected "email 3", label changes to "work", this label belongs to address field.
- Field address, when selected "work", label changes to "email" that belongs to email field.
- Phone numbers: when selected "work", label changes to "Home"
- Almost all labels are mixed up :(
Can somebody please help us get this right again?

Outlook 2013 "Business Contact Manager" gives an error whenever I open it.

The error Message reads the following;
"Error Found in Custom UI XML of "Business Contact Manager for Outlook"
Line; 145
Column; 48
Error Code 0x80004005
Failed to Find Office Control by ID
ID; OmsForwardAsTextMessage
"OK" or "OK to All"
or
"Error Found in Custom UI XML of "Business Contact Manager for Outlook"
Line; 4
Column; 91
Error Code 0x80004005
Failed to Find Office Control by ID
ID; ContactCardinstantMessageLookUpOutlookContact
"OK" or "OK to All"
Another Error Message reads;
"Custom UI Runtime Error in Microsoft Access Outlook Add-in for Data Collection and Publishing"
"An Error occurred while calling the callback; "Ribbon_getDCVisible"
"OK" or "OK to All"
Can this be fixed?

Please try to disable the add-ins except for Outlook BCM one and restart Outlook to check if the issue still happen.
We may create a new profile to check the result.
http://support.microsoft.com/kb/829918
Tony Chen
TechNet Community Support

Office 365 Outlook 2013 and Business Contact Manager Performance issues

I have some slowness with Outlook 365 at times. Most of the times, Outlook will have to restart. I use Business Contact
Manager so I cannot turn off Exchange Cache. Are there some steps I can follow to troubleshoot? The problems started 7 days ago and seem to be getting worse.

Hi,
The Outlook slowness problem can be caused by many factors, one common cause is some 3rd-party add-ins. We can troubleshoot in Outlook Safe Mode first:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
We can also check the OST file size since large .ost files can also slow the performance of Outlook.
Make sure that offline OST file in Outlook isn't too large. A large OST file may indicate corruption or fragmentation of the file. This can affect performance.
In Outlook, right-click the mailbox in the navigation pane, and then click
Properties.
Click Folder Size, and then note the Total size value on the
Local Data tab.
Open the Outlook system folder by opening the following folder path, depending on the operating system:
Windows 7 or Windows Vista: %userprofile%\AppData\Local\Microsoft\Outlook
Windows XP: %userprofile%\Local Settings\Application Data\Microsoft\Outlook
Note the size of the OST file for the user’s Outlook profile. If the OST file is more than 3 to 4 gigabytes (GB) larger than the
Total size value, the file may be corrupted or fragmented. Close Outlook, rename the OST file, and then reopen Outlook to re-create the OST file.
Some other troubleshoot steps can be found in this Microsoft Knowledge Base:
http://support.microsoft.com/kb/2441551/en-us
Regards,
Melon Chen
TechNet Community Support

Migrate Business Contact Manager to Office365

Hi, I've today been told by presales at Microsoft that Business Contact Manager BCM is available to download and will work with the MS Office365 O365 Business Premium Plan.
We're about to migrate a client currently on MS Office 2007 and heavily using BCM and also shared mailboxes to MS Office365.
What is the migration path for their BCM data? What is the preferred way to migrate their shared mailboxes?
Thanks
( the link to download BCM seems to be http://www.microsoft.com/en-in/download/details.aspx?id=36513)

For mailbox migration to Office 365, the right place is Office 365 forum:
http://community.office365.com/en-us/f/default.aspx
If you have a Business Contact Manager database that was created with an earlier version of the Database Tool, you can use the Business Contact Manager for Outlook 2013 Database Tool to migrate the database so that it will be compatible with Business Contact
Manager for Outlook 2013. For example, if you created a database in Business Contact Manager for Outlook 2010, you can use the Business Contact Manager for Outlook 2013 Database Tool to migrate that database.
Open
the Database Tool.
Click the Migrate a database option, and then click Next.
In the Database Server Instance list, select the SQL Server instance to which you want to migrate your database, and then click
Next.
In the Database Name list, click the name of the database that you want to migrate, and then click
Next.
When the Task completed successfully message appears, click
Next.
Click Finish if you want to return to the Welcome page of the wizard to complete other tasks, otherwise click the
Close button.
(Manage
your Business Contact Manager database on a server)
-Jeff

Cannot install Business Contact Manager - trying to run another application

Hello
I am trying to install Business Contact Manager for Outlook 2013, but every time when I run the installation file and the file extraction starts, a window opens trying to install a completely different programme - Wunderlist, which I had on my computer.
I deleted all of the files related to Wunderlist and tried to install BCM again, but the same thing happens over and over again. I took a snapshot of the error message. After every attempt, I find a file of the type ClickOnce Application Deployment Manifest
related to Wunderlist C:/Users/rg/AppData/Local/Microsoft/Windows/TemporaryInternetFiles/Content.IE5/T5VFSWN6/Wunderlist.application
Is this a problem with BCM or Wunderlist? Has anybody had a similar problem? Any suggestions how I can solve this issue?

Hi,
Make sure you downloaded Business Contact Manager from Microsoft, if no, please download Business Contact Manager from this link below:
http://www.microsoft.com/en-us/download/details.aspx?id=36513
I actually haven't seen the same issue before, you may perform a clean boot to install BCM, this will help forbid the interference by other programs:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support

Business Contact Manager issue with New Users

I have an issue with a client when setting up Business Contact Manager for Outlook 2013. The client recently got a new employee and the employee was setup on an existing workstation that has BCM installed. When I launched Outlook 2013, and configured Oultook for
the new user, BCM started and needed to be configured. I went through the procedure for connecting to a 'Remote Database' on the server, typed in the server name as requested, and clicked Continue. BCM searched for the database but could not find it. The existing
user account on the workstation works just fine with BCM, and sees the remote database.
My next step was to remove BCM and re-install. This is the latest version/release of BCM for Outlook 2013. The existing user account was able to configure BCM with no issues, and found the remote database without an issue. The new user account had the same
issue as before and would not find the remote database.
I logged onto the same workstation as the administrator account we use to perform Admin tasks. I launched Outlook, configured Outlook 2013, and was able to successfully configure BCM and connect to the remote database with no issues.
I then created another New User on the server called Testaccount (TAccount), and logged onto the same workstation again, as this new user, and went through the same Outlook 2013 configuration and BCM setup. BCM has the same issue with this new user, and
cannot locate the remote database. From what I can determine, this looks to be something related to New Users that are created on the server and BCM not locating the remote database. Existing users do not have this issue when configuring BCM and connecting
to the remote database.
Has anyone had this issue or seen this issue and knows of a fix to correct this so my client can use BCM with the new user account, and any future new users they hire?
Thank you in advance for any assistance on this matter.

If you want to sync subfolders then you will need third party software. (Like Pocket Mirror)
Post relates to: None

Business Contact Manager for Outlook 365

I have a laptop with 8.1 OS and Office 2013 loaded and running fine. Use Business Contact Manager on my laptop and it works fine.
Can do the all the same on Office 365 except for Business Contact Manager. It is listed and shows up under Tasks but nothing happens when it is selected.

Hi,
I think the "Office 365" in the second paragraph should be Outlook 2013 in this customer's post.
Please go to FILE -> Options -> Add-ins, check if BCM is disabled or inactive. Enable it and start Outlook again to check the result.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Business Contact Manager - O365 - Cannot create database

I am trying to install Business Contact Manager into Outlook 2013, but once the install finishes and I fire up Outlook, the BCM setup runs. Regardless of which options I choose, I wind up with a "Database creation was unsuccessful" message.
I have tried all the tips in other forums, but nothing has changed the behavior. I have a feeling it has something to do with the SQL Express 2008 it installs as part of the process. Event Log messages say something about SQL, but nothing definitive.
Has anyone successfully installed BCM on Outlook 2013 (Windows 8.1 pro)?

Hi,
Please refer to this kb below:
https://support.microsoft.com/en-us/kb/942496
Althought the kb is for Outlook 2007, it can still be a reference in your scenario:
This problem may occur if the SQL Server (MSSMLBIZ) service is not running. The SQL Server service is required by Business Contact Manager. This problem occurs because the Windows Welcome screen may prevent the SQL Server service from starting when you first
restart the computer after you install Office Outlook with Business Contact Manager.
Please try if this helps:
Exit Outlook.
On Desktop, right-click This PC, and then click Manage.
Click Services and Applications.
Double-click Services.
In the services pane, click SQL Server (MSSMLBIZ).
Click Restart the service.
Exit Computer Management, and then start Outlook.
If the issue persists, what does the event log messages say? If there's not much private, please post the logs in the forum.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Business Contact Manager add-in crashes Outlook when EMET 5.0 is installed

We have Outlook 2010 and Outlook 2013, and some of our users have Business Contact Manager (BCM). Once we installed EMET 5.0 with the Recommended settings, the BCM add-in would crash Outlook. EMET logs no messages to the Event Log. The
only entry in the Event Log is Event 1023 from .Net Runtime stating:
.NET Runtime version 2.0.50727.5485 - CLR: Fatal Execution Engine Error (000007FEF798600A) (80131506)
I'm guessing no one else uses BCM and EMET as these forums and the rest of the Internet are devoid of any related posts. We've tried toggling DEP, SEHOP, ASLR settings based on other posts about problems with other Outlook add-ins and EMET without
any change in behavior. We have tried removing the OUTLOOK.EXE entry from the list of apps in EMET, but Outlook always loads with a green check mark in the "Running EMET" column.
Are there any settings for Outlook in EMET so that it will work with the BCM add-in?
Assuming #2 is too complicated, is there any way to keep EMET from running Outlook as an EMET-protected process? As I mentioned above, I've removed it from the App list in EMET but EMET still insists OUTLOOK.EXE is "Running EMET".
Any help would be appreciated. Otherwise, we're scrapping EMET.
-Nate

If you remove the Outlook.exe entry from the list of apps and it still shows as protected the changes you have made are not active. I guess that the changes you make when you toggle a protection for the Outlook process are also not active for the same reason.
Did you check if your changes are activated by using the 'EMET_Conf.exe --list' command from an elevated command prompt?
Do you use a Group Policy to configure EMET? In EMET 4.1 you must use 'EMET_Conf.exe --refresh' if you made a change in the policy settings and after the policies are applied. In EMET 5.0 the service takes care of that but maybe there is a delay or the group
policy settings are overruling the settings from the GUI and therefore also the changes you make through the GUI.
W. Spu

Business Contact Manager 2013

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