Business email account is not anymore connected

hello
i've always got the error message "there is no RPC service named Account:1343389974 if I try to setup an email account configured with exchange (all login details are correct).
does anyone know what this means ?

This problem has been solved. The problem is in RIM DNS. Their DNS can not resolve to my domain *.net-zap.com eventhough testing using cache.opendns.com to *.net-zap.com is fine.

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