Business Explorer (BEX) Query open Error

Hi
When opening  BEX(Business Explorer) Queries from Excel  ,  it asks for System to choose.
But business doesn't want to see this option. It should go directly to open query selection for the system it has logged in.
Say , it has logged in BIQ  , it should go to open the queries selction for BIQ without asking to login to BIQ as user has already logged in BIQ.
In some other users desktop , when they open Queries from Excel it directly goes to open query selection without prompting for System selection
We are using  SAP GUI 7.20  patch 4 ,  BEX 3.5 patch 3.
We also have BEX 7.20 but we will not use it
We tried to with applying all latest patches but we still get the same error.
We perfomred a Excel test provided by SAP , that shows gree.
Business wants to use SAP GUI 7.20 patch 4 and BEX 3.5 patch 3.
Can any one help on this ?
Note:  please don't recommed to apply latest patch to  GUI or BEX  or apply patch to System component. . Thats not the solution as the current version works in some other desktops.
Please let me know if you want to understand more in this scenario.
Thanks
Rabi Kumar

Dear Das,
In that case you need to call the RRMX transaction from your BW system and  if SSO works , then it leads you directly
to the Open save dialog.
For SSO , I would suggest you to please implement the below note:
Note 1498947 :    RRMX: Logon mechanism for 720 GUI.
Regards,
Arvind

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